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Melia White House Hotel Reviews
Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property
All reviews are rated out of 5
Showing 71 reviews - Most recent listed first
Great quality hotel just stops by tube from...
Great quality hotel, just 2 stops by tube from St Pancras, 2 mins walk from Regent's Park. Portland Place tube station 2 mins on foot away, Regents Park tube station 4 mins on foot away. Piccadilly Circus 2 stops away on tube, Regents Oark 2 mins walk around the corner. Loved the hotel and will return.
Reviewed by michael heath; Reviewed in Jun 2010
Great quality hotel, just 2 stops by tube from St Pancras, 2 mins walk from Regent's Park. Portland Place tube station 2 mins on foot away, Regents Park tube station 4 mins on foot away. Piccadilly Circus 2 stops away on tube, Regents Oark 2 mins walk around the corner. Loved the hotel and will return.
Reviewed by michael heath; Reviewed in Jun 2010
The room was lovely-really large for the UK...
The room was lovely-really large for the UK, clean and it was great to be able to make a cup of tea.
Reviewed by Diane M; Reviewed in May 2010
The room was lovely-really large for the UK, clean and it was great to be able to make a cup of tea.
Reviewed by Diane M; Reviewed in May 2010
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Reviewed by Daniel M; Reviewed in May 2010
Reviewed by Daniel M; Reviewed in May 2010
Very nice hotel for the price we got...
Very nice hotel for the price we got it at.
Reviewed by Oliver J; Reviewed in May 2010
Very nice hotel for the price we got it at.
Reviewed by Oliver J; Reviewed in May 2010
we had avery pleasant stay for nights would...
we had avery pleasant stay for 3 nights, would recommend upgrade as incuded breakfast and evening snacks and drinks good value. the staff were very helpful and the room was great one of the best ive stayed in good size all usual facilities.would definately stay here again and recommend it to others,easy to find good location too.
Reviewed by M Harrison; Reviewed in May 2010
we had avery pleasant stay for 3 nights, would recommend upgrade as incuded breakfast and evening snacks and drinks good value. the staff were very helpful and the room was great one of the best ive stayed in good size all usual facilities.would definately stay here again and recommend it to others,easy to find good location too.
Reviewed by M Harrison; Reviewed in May 2010
We booked what seemed to be a reasonably-priced...
We booked what seemed to be a reasonably-priced room, but on arrival at the hotel were immediately pressured to 'upgrade' (for a fee, of course) which we declined - an experience I could have done without. The room turned out to be very cramped, and on reflection I can see why people would wish to upgrade. Once in the room, we decided to listen to music on the TV only to find out that we would have to pay for the privilege. After much fiddling about with cables we managed to get the in-room internet connection to work, but were again disappointed - Internet use is available only at a steep cost (surprise!) Overall, the stay left a sour taste - I do not like Melia's policy of offering apparently competitive prices but then trying to make more money out of the customer by up-selling in various ways. It is reminiscent of Ryanair charging passengers to check in! It's a nice enough hotel, but other chains manage to provide decent-sized rooms and do not charge for basic services such as music and internet - why do Melia?
Reviewed by Simon M; Reviewed in May 2010
We booked what seemed to be a reasonably-priced room, but on arrival at the hotel were immediately pressured to 'upgrade' (for a fee, of course) which we declined - an experience I could have done without. The room turned out to be very cramped, and on reflection I can see why people would wish to upgrade. Once in the room, we decided to listen to music on the TV only to find out that we would have to pay for the privilege. After much fiddling about with cables we managed to get the in-room internet connection to work, but were again disappointed - Internet use is available only at a steep cost (surprise!) Overall, the stay left a sour taste - I do not like Melia's policy of offering apparently competitive prices but then trying to make more money out of the customer by up-selling in various ways. It is reminiscent of Ryanair charging passengers to check in! It's a nice enough hotel, but other chains manage to provide decent-sized rooms and do not charge for basic services such as music and internet - why do Melia?
Reviewed by Simon M; Reviewed in May 2010
We had a standard twin room which had...
We had a standard twin room which had everything we needed and nicely presented. Perfect for overnight but I think you would prefer more space if staying longer.
Reviewed by Lisa Oake; Reviewed in May 2010
We had a standard twin room which had everything we needed and nicely presented. Perfect for overnight but I think you would prefer more space if staying longer.
Reviewed by Lisa Oake; Reviewed in May 2010
We enjoyed our stay albeit after a very...
We enjoyed our stay, albeit after a very protracted and confused saga at check-in. After queueing, it then took our receptionist about fifteen minutes to clarify the details of our reservation, and finally having been issued with our key cards and going up to our room, we discovered it was already occupied -- by a very disgruntled guest who we'd woken up! Returning to reception we were given a profound apology and free drinks at the bar. That initial hassle aside our stay was pleasant, and we'd probably use the Melia White House again. But, the reception desk staff really need to improve efficiency.
Reviewed by M McKenna; Reviewed in May 2010
We enjoyed our stay, albeit after a very protracted and confused saga at check-in. After queueing, it then took our receptionist about fifteen minutes to clarify the details of our reservation, and finally having been issued with our key cards and going up to our room, we discovered it was already occupied -- by a very disgruntled guest who we'd woken up! Returning to reception we were given a profound apology and free drinks at the bar. That initial hassle aside our stay was pleasant, and we'd probably use the Melia White House again. But, the reception desk staff really need to improve efficiency.
Reviewed by M McKenna; Reviewed in May 2010
Very good value for money - nice clean...
Very good value for money - nice clean rooms - was not there a lot but staff very friendly and helpful
Reviewed by G Ashton; Reviewed in May 2010
Very good value for money - nice clean rooms - was not there a lot but staff very friendly and helpful
Reviewed by G Ashton; Reviewed in May 2010
The only criticism of this hotel we can...
The only criticism of this hotel we can make is that it is a little impersonal. However for our purpose, a convenient overnight stop, it was excellent.
Reviewed by Bernard P; Reviewed in May 2010
The only criticism of this hotel we can make is that it is a little impersonal. However for our purpose, a convenient overnight stop, it was excellent.
Reviewed by Bernard P; Reviewed in May 2010
great value great service great stay ...
great value great service great stay.
Reviewed by Paul Newton; Reviewed in May 2010
great value great service great stay.
Reviewed by Paul Newton; Reviewed in May 2010
The room was extremely small and couldn't have...
The room was extremely small and couldn't have stayed any longer than one night! The staff were quite rude and not at all friendly or helpful with any requests. Food expensive so didn't eat there.
Reviewed by M Cassin; Reviewed in Apr 2010
The room was extremely small and couldn't have stayed any longer than one night! The staff were quite rude and not at all friendly or helpful with any requests. Food expensive so didn't eat there.
Reviewed by M Cassin; Reviewed in Apr 2010
The Hotel was lovely and the Staff were...
The Hotel was lovely and the Staff were very friendly and helpful. The only bad point was they were very slow to check us in.
Reviewed by J GREGORY; Reviewed in Apr 2010
The Hotel was lovely and the Staff were very friendly and helpful. The only bad point was they were very slow to check us in.
Reviewed by J GREGORY; Reviewed in Apr 2010
This hotel is fantastic the staff the food...
This hotel is fantastic, the staff , the food, everything. The room was a good size with all mod cons.The other great thing about this hotel is it is very quiet at night so you get a great sleep.
Reviewed by Tim Nicholls; Reviewed in Apr 2010
This hotel is fantastic, the staff , the food, everything. The room was a good size with all mod cons.The other great thing about this hotel is it is very quiet at night so you get a great sleep.
Reviewed by Tim Nicholls; Reviewed in Apr 2010
This place isn't cheap but it is a...
This place isn't cheap, but it is a very nice hotel in a great location, right next to Regents Park, and Soho is just a walk down Tottenham Court Road. My room was smallish but adequate and very well appointed, as was the whole hotel. I especially liked the lounge bar. The only problem I had was that they offered me express check-out and promised to email my bill, but then they never did. I didn't eat there. I had breakfast at a pavement cafe on Marylebone High St, which was great.
Reviewed by Michael Spoors; Reviewed in Apr 2010
This place isn't cheap, but it is a very nice hotel in a great location, right next to Regents Park, and Soho is just a walk down Tottenham Court Road. My room was smallish but adequate and very well appointed, as was the whole hotel. I especially liked the lounge bar. The only problem I had was that they offered me express check-out and promised to email my bill, but then they never did. I didn't eat there. I had breakfast at a pavement cafe on Marylebone High St, which was great.
Reviewed by Michael Spoors; Reviewed in Apr 2010
I stay at this hotel when I attend...
I stay at this hotel when I attend courses at Regents College once a month and I fing the service to be excellent and its really centrally located. Right across the road from Great Portland Street Tube Station and with Regents Park around the corner. You are also only 5 mins from Madame Tusaddes if your a tourist.Rooms are beautiful and check-in and out is fast and friendly.Only had bar snacks and wine but they have an excellent selection of both.Will be staying here once a month until the end of the year.
Reviewed by Mel R; Reviewed in Apr 2010
I stay at this hotel when I attend courses at Regents College once a month and I fing the service to be excellent and its really centrally located. Right across the road from Great Portland Street Tube Station and with Regents Park around the corner. You are also only 5 mins from Madame Tusaddes if your a tourist.Rooms are beautiful and check-in and out is fast and friendly.Only had bar snacks and wine but they have an excellent selection of both.Will be staying here once a month until the end of the year.
Reviewed by Mel R; Reviewed in Apr 2010
A very 'Spanish' hotel the decor music staff...
A very 'Spanish' hotel, the decor, music, staff etc was great. It actually felt like we were in Spain, I really enjoyed it. The rooms were great, the bed was massive, furnished really well. Staff we attentive, found our iphone charger which was left in room, upgraded us for free. All in all a wonderful hotel and staff.
Reviewed by J Wildman; Reviewed in Apr 2010
A very 'Spanish' hotel, the decor, music, staff etc was great. It actually felt like we were in Spain, I really enjoyed it. The rooms were great, the bed was massive, furnished really well. Staff we attentive, found our iphone charger which was left in room, upgraded us for free. All in all a wonderful hotel and staff.
Reviewed by J Wildman; Reviewed in Apr 2010
Excellent hotel - much better than we initially...
Excellent hotel - much better than we initially expected. When we booked it seemed too expensive to buy their breakfast. But when we arrived it was possible to get a free discount-card (MES), which made it possible for two people to eat for the price of one (if staying in the same room). Then it was reasonable price for a large breakfast-buffet. Just one additional comment: the beds are short - only about 1.9 m. - which for a tall persons is a bit annoying.
Reviewed by S Kruse; Reviewed in Apr 2010
Excellent hotel - much better than we initially expected. When we booked it seemed too expensive to buy their breakfast. But when we arrived it was possible to get a free discount-card (MES), which made it possible for two people to eat for the price of one (if staying in the same room). Then it was reasonable price for a large breakfast-buffet. Just one additional comment: the beds are short - only about 1.9 m. - which for a tall persons is a bit annoying.
Reviewed by S Kruse; Reviewed in Apr 2010
Recently spent one night at this hotel on...
Recently spent one night at this hotel on a short break in London. We upgraded to a superior room which gave us access to The Level where we could take complimentary drinks in the evening along with light snacks, this was money well spent and a good place to relax at the end of the day. Breakfast was nicely displayed and appealing but unfortunately it was lukewarm food on a cold plate - not a good combination.
Reviewed by d barnes; Reviewed in Mar 2010
Recently spent one night at this hotel on a short break in London. We upgraded to a superior room which gave us access to The Level where we could take complimentary drinks in the evening along with light snacks, this was money well spent and a good place to relax at the end of the day. Breakfast was nicely displayed and appealing but unfortunately it was lukewarm food on a cold plate - not a good combination.
Reviewed by d barnes; Reviewed in Mar 2010
Absolute class ...
Absolute class!
Reviewed by Julie B; Reviewed in Mar 2010
Absolute class!
Reviewed by Julie B; Reviewed in Mar 2010
Stayed at the Hotel for nights and couldn't...
Stayed at the Hotel for 2 nights and couldn't fault it! everything was perfect, On arrival paid a small fee to upgrade the room, and it was well worth it, the rooms and beds were so comfy i even got shouted at for snoring by my girlfriend cause i had such a good sleep! The room and bathroom was spotlessly clean and i would highly recommend this Hotel to any couple wanting a lovely romantic break away, location was perfect with only being a short taxi ride from theatre land.
Reviewed by S Piearce; Reviewed in Mar 2010
Stayed at the Hotel for 2 nights and couldn't fault it! everything was perfect, On arrival paid a small fee to upgrade the room, and it was well worth it, the rooms and beds were so comfy i even got shouted at for snoring by my girlfriend cause i had such a good sleep! The room and bathroom was spotlessly clean and i would highly recommend this Hotel to any couple wanting a lovely romantic break away, location was perfect with only being a short taxi ride from theatre land.
Reviewed by S Piearce; Reviewed in Mar 2010
The hotel is very nicely appointed and the...
The hotel is very nicely appointed and the bedroom was spacious and comfortable. I would certainly make a return visit.
Reviewed by C Cooke; Reviewed in Mar 2010
The hotel is very nicely appointed and the bedroom was spacious and comfortable. I would certainly make a return visit.
Reviewed by C Cooke; Reviewed in Mar 2010
Was upgraded to a suite very nice rooms...
Was upgraded to a suite very nice rooms we had two both of good quality
Reviewed by J Smith ; Reviewed in Mar 2010
Was upgraded to a suite very nice rooms we had two both of good quality
Reviewed by J Smith ; Reviewed in Mar 2010
We stayed in the White house for a...
We stayed in the White house for a weekend break in London. The hotel is situated in an Ideal location to sample all that London has to offer. With two tube stations nearby all of London is in easy reach. With regents park next door its lovely for an early morning stroll!The Hotel is very "jazzy" and welcoming!!! The staff were very friendly and always available to help. The room was not huge, the decoration might not be to everyone's taste but was very clean and tidy. The bed was comfy and the room facilities were good too.
Reviewed by Paul D; Reviewed in Feb 2010
We stayed in the White house for a weekend break in London. The hotel is situated in an Ideal location to sample all that London has to offer. With two tube stations nearby all of London is in easy reach. With regents park next door its lovely for an early morning stroll!The Hotel is very "jazzy" and welcoming!!! The staff were very friendly and always available to help. The room was not huge, the decoration might not be to everyone's taste but was very clean and tidy. The bed was comfy and the room facilities were good too.
Reviewed by Paul D; Reviewed in Feb 2010
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Reviewed by S Nicholls; Reviewed in Feb 2010
Reviewed by S Nicholls; Reviewed in Feb 2010
Room was to a very good standard However...
Room was to a very good standard. However, it was very 'business'. The decor was a little over the top - they could moderate the art a bit, and better lighting (especially in the bathroom, where it was *very* dark) would help. I booked this as a 'secret room' and as such got a discount. But I was still surprised that they wanted to charge me £25 for early check in (arriving at 1pm), and when I enquired about a left luggage was told that it was 'not part of the package'. I find these services to be standard these days. Embarrassingly at check in they were very explicit about the cost of the room, which I hadn't intended to tell my partner. Further, I was offered an upgrade, as if I had not paid enough already. They could be more sensitive when checking in couples on a romantic weekend! We were upgraded to an executive room all the same, since they had run out of normal rooms.Excellent location though - a stones throw from the tube, and very posh. There's a surprisingly good Pizza Express nearby, and a nice cafe, which is useful since the hotel restaurant is very expensive. £21 for breakfast per person?! £42 a day for breakfast would have been 25% of the cost of the room!Whilst we had a great time, and the hotel was very nice, it is undoubtably set up as a business resort, and not geared up to the tourists who it seems to be trying to attract with the secret rooms deal.
Reviewed by Mark C; Reviewed in Feb 2010
Room was to a very good standard. However, it was very 'business'. The decor was a little over the top - they could moderate the art a bit, and better lighting (especially in the bathroom, where it was *very* dark) would help. I booked this as a 'secret room' and as such got a discount. But I was still surprised that they wanted to charge me £25 for early check in (arriving at 1pm), and when I enquired about a left luggage was told that it was 'not part of the package'. I find these services to be standard these days. Embarrassingly at check in they were very explicit about the cost of the room, which I hadn't intended to tell my partner. Further, I was offered an upgrade, as if I had not paid enough already. They could be more sensitive when checking in couples on a romantic weekend! We were upgraded to an executive room all the same, since they had run out of normal rooms.Excellent location though - a stones throw from the tube, and very posh. There's a surprisingly good Pizza Express nearby, and a nice cafe, which is useful since the hotel restaurant is very expensive. £21 for breakfast per person?! £42 a day for breakfast would have been 25% of the cost of the room!Whilst we had a great time, and the hotel was very nice, it is undoubtably set up as a business resort, and not geared up to the tourists who it seems to be trying to attract with the secret rooms deal.
Reviewed by Mark C; Reviewed in Feb 2010
Comfortable near subway good location Nice rooms even...
Comfortable, near subway, good location. Nice rooms, even though a bit small. Nice staff.
Reviewed by Nuno M; Reviewed in Feb 2010
Comfortable, near subway, good location. Nice rooms, even though a bit small. Nice staff.
Reviewed by Nuno M; Reviewed in Feb 2010
Staff were generally friendly and helpful Location gives...
Staff were generally friendly and helpful. Location gives easy access to the lovely Regents Park as well as being withing walking distance of Oxford street. The easy stile blues/jazz entertainment in the lounge bar was just right to unwind at the end of a busy day in the city. Bathroom a little small however the room was comfortable and well laid out.
Reviewed by M Myden; Reviewed in Feb 2010
Staff were generally friendly and helpful. Location gives easy access to the lovely Regents Park as well as being withing walking distance of Oxford street. The easy stile blues/jazz entertainment in the lounge bar was just right to unwind at the end of a busy day in the city. Bathroom a little small however the room was comfortable and well laid out.
Reviewed by M Myden; Reviewed in Feb 2010
Excellent value for money at Late Rooms rates...
Excellent value for money at Late Rooms rates. Smart, stylish and friendly, helpful staff
Reviewed by E Bentley; Reviewed in Feb 2010
Excellent value for money at Late Rooms rates. Smart, stylish and friendly, helpful staff
Reviewed by E Bentley; Reviewed in Feb 2010
My girlfriend an I were going to london...
My girlfriend an I were going to london for one night to watch a musical. Check in time was 3 oclock, the same time that our musical started, however with one email they had moved our check in forward to half one and bumped us up a room as soon as I told them it was a special occassion. On arrival we were greated out of our taxi by a very friendly concierge.the reception staff were very professional and welcoming. the room was amazing, superbly decorated and very spacius as far as hotel rooms go, the bathroom was flawless and beautiful.when we got back from the show we also had a complimentary bottle of champagne chilling in a bucket of ice waiting for us when we got back due to the fact it was a special occasion. At check out the staff were very friendly and made sure they asked if we had any problems at any point.I genuinly would give this 11 out of ten if possible, faultless and they went above and beyond the call of duty. Would recomend to anyone.
Reviewed by Jack P; Reviewed in Feb 2010
My girlfriend an I were going to london for one night to watch a musical. Check in time was 3 oclock, the same time that our musical started, however with one email they had moved our check in forward to half one and bumped us up a room as soon as I told them it was a special occassion. On arrival we were greated out of our taxi by a very friendly concierge.the reception staff were very professional and welcoming. the room was amazing, superbly decorated and very spacius as far as hotel rooms go, the bathroom was flawless and beautiful.when we got back from the show we also had a complimentary bottle of champagne chilling in a bucket of ice waiting for us when we got back due to the fact it was a special occasion. At check out the staff were very friendly and made sure they asked if we had any problems at any point.I genuinly would give this 11 out of ten if possible, faultless and they went above and beyond the call of duty. Would recomend to anyone.
Reviewed by Jack P; Reviewed in Feb 2010
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Reviewed by montserrat ; Reviewed in Feb 2010
Reviewed by montserrat ; Reviewed in Feb 2010
Buen hotel Buen servicio y atencion Buena situacion...
Buen hotel. Buen servicio y atencion. Buena situacion del hotel. Y encontramos una buena ofera de precio. Excelente relacion calidad/precio
Reviewed by BARTOLOME M; Reviewed in Jan 2010
Buen hotel. Buen servicio y atencion. Buena situacion del hotel. Y encontramos una buena ofera de precio. Excelente relacion calidad/precio
Reviewed by BARTOLOME M; Reviewed in Jan 2010
I was quite suprised by the standard of...
I was quite suprised by the standard of this hotel. I don’t know its rating but it certainly felt 5 star both by its appearance and the quality of the staff. This is a Spanish hotel group and they have transposed a Spanish hotel, complete with Spanish but good English speaking staff. The general decor and standard of rooms is excellent and the upgrade to Level status at £30 per head was good value allowing you to eat and drink all day long if you wished and giving a higher standard of room. Well worth a visit.l
Reviewed by christopher chapman; Reviewed in Jan 2010
I was quite suprised by the standard of this hotel. I don’t know its rating but it certainly felt 5 star both by its appearance and the quality of the staff. This is a Spanish hotel group and they have transposed a Spanish hotel, complete with Spanish but good English speaking staff. The general decor and standard of rooms is excellent and the upgrade to Level status at £30 per head was good value allowing you to eat and drink all day long if you wished and giving a higher standard of room. Well worth a visit.l
Reviewed by christopher chapman; Reviewed in Jan 2010
Fantastic hotel room very comfortable and clean ...
Fantastic hotel, room very comfortable and clean.
Reviewed by C Thompson; Reviewed in Jan 2010
Fantastic hotel, room very comfortable and clean.
Reviewed by C Thompson; Reviewed in Jan 2010
I got a room in this hotel for...
I got a room in this hotel for £76 a night but even at double that it about offers value for money. Absolutely fabulous hotel in all ways. 100m from Great Portland Street tube - parking virtually non-existant which is fair enough for the area. Plush reception & decor throughout (Spanish owned group with heavy Spanish influences and clientele), enormous bed in a more than spacious room. Clean and modern; reception and general service excellent. If breakfast is not included it will set you back over £20 per person - you can sign up to the hotel group loyalty card (free) whice entitles you to a BOGOF deal plus other discounts. Would definitely stay here again. No Sky channels though except Sky One...
Reviewed by Gary B; Reviewed in Jan 2010
I got a room in this hotel for £76 a night but even at double that it about offers value for money. Absolutely fabulous hotel in all ways. 100m from Great Portland Street tube - parking virtually non-existant which is fair enough for the area. Plush reception & decor throughout (Spanish owned group with heavy Spanish influences and clientele), enormous bed in a more than spacious room. Clean and modern; reception and general service excellent. If breakfast is not included it will set you back over £20 per person - you can sign up to the hotel group loyalty card (free) whice entitles you to a BOGOF deal plus other discounts. Would definitely stay here again. No Sky channels though except Sky One...
Reviewed by Gary B; Reviewed in Jan 2010
Having stayed there several times before we felt...
Having stayed there several times before we felt that the offer of stay 2 nights pay for 1 was good value. However we were disappointed on many levels. When we arrived we were persuaded to upgrade to a deluxe room and the use of the "executive" level lounge. This cost £90. The room was no different to ones we had had before, the bathroom was exceptionally small ( a large person would never have fitted in the bath) and room service was terrible. We had to make 4 phone calls before we had the items which should have been replaced when the room was serviced. The "Level" where we could take breakfast and drinks and tapas early evening was well below standard. The selection at breakfast was poor, the food cold and dried up. The "tapas" was not Spanish tapas as we were led to believe, unless you could call cold greasy hash browns Spanish tapas. All in all very disappointing and not worth the extra £90 we paid.
Reviewed by L Andrews; Reviewed in Jan 2010
Having stayed there several times before we felt that the offer of stay 2 nights pay for 1 was good value. However we were disappointed on many levels. When we arrived we were persuaded to upgrade to a deluxe room and the use of the "executive" level lounge. This cost £90. The room was no different to ones we had had before, the bathroom was exceptionally small ( a large person would never have fitted in the bath) and room service was terrible. We had to make 4 phone calls before we had the items which should have been replaced when the room was serviced. The "Level" where we could take breakfast and drinks and tapas early evening was well below standard. The selection at breakfast was poor, the food cold and dried up. The "tapas" was not Spanish tapas as we were led to believe, unless you could call cold greasy hash browns Spanish tapas. All in all very disappointing and not worth the extra £90 we paid.
Reviewed by L Andrews; Reviewed in Jan 2010
I visited the bar on a number of...
I visited the bar on a number of occasions and the service was very poor. Even though the bar supervisor/manager seemed to be on duty, staff were more interested in chatting with each other than serving customers. The bar also closed at 1am on a Saturday night, and despite being a resident, when I phoned for a drink I was informed, there was no room service at that hour. However, front of house staff, were very helpful and accommodating.
Reviewed by p lindsay; Reviewed in Jan 2010
I visited the bar on a number of occasions and the service was very poor. Even though the bar supervisor/manager seemed to be on duty, staff were more interested in chatting with each other than serving customers. The bar also closed at 1am on a Saturday night, and despite being a resident, when I phoned for a drink I was informed, there was no room service at that hour. However, front of house staff, were very helpful and accommodating.
Reviewed by p lindsay; Reviewed in Jan 2010
Very good service from the reception at all...
Very good service from the reception at all times. Its very petty but would have liked more milk in our room so we could have more than 1 coffee each.
Reviewed by j laws; Reviewed in Jan 2010
Very good service from the reception at all times. Its very petty but would have liked more milk in our room so we could have more than 1 coffee each.
Reviewed by j laws; Reviewed in Jan 2010
Love this hotel the great deal through late...
Love this hotel, the great deal through late rooms made it accessible for normal budgets. Room service good value for money as well. Staff very friendly. Service excellent and quick.
Reviewed by Helen T; Reviewed in Jan 2010
Love this hotel, the great deal through late rooms made it accessible for normal budgets. Room service good value for money as well. Staff very friendly. Service excellent and quick.
Reviewed by Helen T; Reviewed in Jan 2010
We use this hotel on many occasions this...
We use this hotel on many occasions this was our ruby wedding ,everthing was perfect the staff excellent couldnt do enough for you, thev even surprissed us with a free bottle of buublyfor our anniversary,only one hiccup the level lounge this time was partly out of action due to humidity as the staff explained and blowers in actionthinking about it things happen , but it hasnt put us off ,all we would say is if you are staying upgrade to the level, and be pleasantly surprised
Reviewed by brian mills; Reviewed in Jan 2010
We use this hotel on many occasions this was our ruby wedding ,everthing was perfect the staff excellent couldnt do enough for you, thev even surprissed us with a free bottle of buublyfor our anniversary,only one hiccup the level lounge this time was partly out of action due to humidity as the staff explained and blowers in actionthinking about it things happen , but it hasnt put us off ,all we would say is if you are staying upgrade to the level, and be pleasantly surprised
Reviewed by brian mills; Reviewed in Jan 2010
Impressively located right on Regents Park the Marylebone...
Impressively located right on Regents Park (the Marylebone side). The gorgeous facade and lobby precede a beautiful and luxurious room- very spacious, incredibly comfy bed, large bathroom, nice bathroom and soaps. My fiance and I came here for our first night together after 6 months apart- very happy with this choice. Lots of restaurants in the area- Baker Street, Tottenham Court Rd, Marylebone, etc.
Reviewed by Emma L; Reviewed in Jan 2010
Impressively located right on Regents Park (the Marylebone side). The gorgeous facade and lobby precede a beautiful and luxurious room- very spacious, incredibly comfy bed, large bathroom, nice bathroom and soaps. My fiance and I came here for our first night together after 6 months apart- very happy with this choice. Lots of restaurants in the area- Baker Street, Tottenham Court Rd, Marylebone, etc.
Reviewed by Emma L; Reviewed in Jan 2010
The ambience of the hotel was nice I...
The ambience of the hotel was nice.I had confirmed a double but got 2 single beds joined together. Pillows were not good, the toilet in my room was blocked - and although they responded and fixed the problem quickly, i was told it was a problem with that room and the one next door to it as well, why give it to a guest then?- for £100/night i expect a good room with eveything in working order. There is metered parking available behind the hotel but parking at the hotel is limited. enjoyed the food and staff are friendly. Most hotel guests and staff were foreign, i believe they were Spanish.
Reviewed by P Channa; Reviewed in Jan 2010
The ambience of the hotel was nice.I had confirmed a double but got 2 single beds joined together. Pillows were not good, the toilet in my room was blocked - and although they responded and fixed the problem quickly, i was told it was a problem with that room and the one next door to it as well, why give it to a guest then?- for £100/night i expect a good room with eveything in working order. There is metered parking available behind the hotel but parking at the hotel is limited. enjoyed the food and staff are friendly. Most hotel guests and staff were foreign, i believe they were Spanish.
Reviewed by P Channa; Reviewed in Jan 2010
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Reviewed by David Gresham; Reviewed in Dec 2009
Reviewed by David Gresham; Reviewed in Dec 2009
On arrival we were given a double room...
On arrival we were given a double room but I had specifically requested a twin. The reception did eventually move us.The room was very small; there was no alternative to sitting on our respective beds. Break fast at first sight seemed to be excellent but the cooked food was so dried up as to be almost inedible--very poor value for money.I am disabled and found the door staff extremely helpful at all times
Reviewed by ANN FINGRET; Reviewed in Dec 2009
On arrival we were given a double room but I had specifically requested a twin. The reception did eventually move us.The room was very small; there was no alternative to sitting on our respective beds. Break fast at first sight seemed to be excellent but the cooked food was so dried up as to be almost inedible--very poor value for money.I am disabled and found the door staff extremely helpful at all times
Reviewed by ANN FINGRET; Reviewed in Dec 2009
There were no no smoking rooms available so...
There were no no smoking rooms available so we were forced to pay for a Superior room. After paying to upgrade to a Superior room the headboard was located right to next to some sort of heating system (generator/boiler) which was very noisy! We asked to move room as it was very difficult to sleep and were simply told the hotel was full! In addition we went to the hotwl bar for a drink and waited over 15 minutes to be served before we gave up!!
Reviewed by A Winstone; Reviewed in Dec 2009
There were no no smoking rooms available so we were forced to pay for a Superior room. After paying to upgrade to a Superior room the headboard was located right to next to some sort of heating system (generator/boiler) which was very noisy! We asked to move room as it was very difficult to sleep and were simply told the hotel was full! In addition we went to the hotwl bar for a drink and waited over 15 minutes to be served before we gave up!!
Reviewed by A Winstone; Reviewed in Dec 2009
Stayed at this hotel booked on secret rooms...
Stayed at this hotel booked on secret rooms at £150 per night bed only for 2 .was extremely dissappointed room was minute a bed and bathroom and very little else -customer service very slow waited 20 mins to check in -downstairs lovely bar area and entertianment on night thats what cost must be for .Location very good but overall wouldnt recommend it and wouldnt use it again very costly for what it was
Reviewed by Lesley C; Reviewed in Dec 2009
Stayed at this hotel booked on secret rooms at £150 per night bed only for 2 .was extremely dissappointed room was minute a bed and bathroom and very little else -customer service very slow waited 20 mins to check in -downstairs lovely bar area and entertianment on night thats what cost must be for .Location very good but overall wouldnt recommend it and wouldnt use it again very costly for what it was
Reviewed by Lesley C; Reviewed in Dec 2009
My fiance and I spent her birthday evening...
My fiance and I spent her birthday evening at the hotel and found it to bte perfect as far as location and the staff were very freindly and helpfull, at the price we paid through late rooms it was great value for money and we would both recommend a stay.
Reviewed by david west; Reviewed in Dec 2009
My fiance and I spent her birthday evening at the hotel and found it to bte perfect as far as location and the staff were very freindly and helpfull, at the price we paid through late rooms it was great value for money and we would both recommend a stay.
Reviewed by david west; Reviewed in Dec 2009
Good location and nice bar Internet very very...
Good location and nice bar. Internet very very slow - so had to check out early as I was a business travellerWould return if needed to be in that area and didn't have lots of work to do
Reviewed by AL B; Reviewed in Dec 2009
Good location and nice bar. Internet very very slow - so had to check out early as I was a business travellerWould return if needed to be in that area and didn't have lots of work to do
Reviewed by AL B; Reviewed in Dec 2009
The room was lovely - not large but...
The room was lovely - not large but everything there and to a high standard. The room key didn't work several times - annoying. My friend was treated rudely at recpetion as she couldn't check in at their desired time (we were off to a wedding and reception so would be back very late) I think there was a language barrier but surely it cannot be that unusual to offer to store her bags and reassure her that the room would be kept as she was physically there even though she couldn't get into the room at that point (due to cleaning). NOT impressed with that kind of customer treatment from a 4 star hotel.
Reviewed by S McCowan; Reviewed in Nov 2009
The room was lovely - not large but everything there and to a high standard. The room key didn't work several times - annoying. My friend was treated rudely at recpetion as she couldn't check in at their desired time (we were off to a wedding and reception so would be back very late) I think there was a language barrier but surely it cannot be that unusual to offer to store her bags and reassure her that the room would be kept as she was physically there even though she couldn't get into the room at that point (due to cleaning). NOT impressed with that kind of customer treatment from a 4 star hotel.
Reviewed by S McCowan; Reviewed in Nov 2009
This was my nd stay at the Melia...
This was my 2nd stay at the Melia this year. The service, atmosphere, rooms and cleanliness are all to be commended. I will be looking to make it a hat-trick.
Reviewed by S Moss; Reviewed in Nov 2009
This was my 2nd stay at the Melia this year. The service, atmosphere, rooms and cleanliness are all to be commended. I will be looking to make it a hat-trick.
Reviewed by S Moss; Reviewed in Nov 2009
This is probably the least comfortable night I've...
This is probably the least comfortable night I've spent away on business. Asked for a double got a twin. Tiny beds with spongy mattresses and horrible polyester duvet. Room too small to walk around without climbing over beds. Wafer thin glazing, room overlooking road. Building site next door, vans arrived at 5am. Essentially this is a top quality restaurant and posh lobby in a hotel with awful rooms. I sat through an 8-hour meeting on the day after having had 45 minuntes sleep. Best avoided.
Reviewed by Paul O; Reviewed in Nov 2009
This is probably the least comfortable night I've spent away on business. Asked for a double got a twin. Tiny beds with spongy mattresses and horrible polyester duvet. Room too small to walk around without climbing over beds. Wafer thin glazing, room overlooking road. Building site next door, vans arrived at 5am. Essentially this is a top quality restaurant and posh lobby in a hotel with awful rooms. I sat through an 8-hour meeting on the day after having had 45 minuntes sleep. Best avoided.
Reviewed by Paul O; Reviewed in Nov 2009
Hotel was great but the room was small...
Hotel was great, but the room was small and compact but good location
Reviewed by Adele B; Reviewed in Nov 2009
Hotel was great, but the room was small and compact but good location
Reviewed by Adele B; Reviewed in Nov 2009
Unfriendly welcome with all other guests having problems...
Unfriendly welcome with all other guests having problems with reception staff as well. Could be more helpful and professional. Restaurant staff helpful. Room decent and clean
Reviewed by s mitchell; Reviewed in Nov 2009
Unfriendly welcome with all other guests having problems with reception staff as well. Could be more helpful and professional. Restaurant staff helpful. Room decent and clean
Reviewed by s mitchell; Reviewed in Nov 2009
I wish I had upgraded the room for...
I wish I had upgraded the room for around £30, the room was very small and the bathroom even smaller, but the standard of accommodation is very good and the people excellent. Really happy to recomend, but remember to upgrade :o)
Reviewed by Stephen Webster; Reviewed in Nov 2009
I wish I had upgraded the room for around £30, the room was very small and the bathroom even smaller, but the standard of accommodation is very good and the people excellent. Really happy to recomend, but remember to upgrade :o)
Reviewed by Stephen Webster; Reviewed in Nov 2009
The hotel was very clean and impressive Expensive...
The hotel was very clean and impressive. Expensive though. Spanish dominated which we were not aware of from the booking details. Very freindly . Distictive smell that is generated through the air conditioning I think. Exceelent location for North Londons exclusive hangouts such as Regents Park, Primrose Hill, Hampstead Camden Town and market. Not too far from Euston and Kings Cross stations. Easy stroll to Oxford Street, Soho, Leicester Square central london. Easy access to M1 M25 also. I would probabaly look to stay somewhere cheaper next time. Could have given free papers to guests as well consoidering the price. Brakfast was also £21.00 each. Lovely deli for coffees down the near Lloyds TSB bank
Reviewed by m carter; Reviewed in Nov 2009
The hotel was very clean and impressive. Expensive though. Spanish dominated which we were not aware of from the booking details. Very freindly . Distictive smell that is generated through the air conditioning I think. Exceelent location for North Londons exclusive hangouts such as Regents Park, Primrose Hill, Hampstead Camden Town and market. Not too far from Euston and Kings Cross stations. Easy stroll to Oxford Street, Soho, Leicester Square central london. Easy access to M1 M25 also. I would probabaly look to stay somewhere cheaper next time. Could have given free papers to guests as well consoidering the price. Brakfast was also £21.00 each. Lovely deli for coffees down the near Lloyds TSB bank
Reviewed by m carter; Reviewed in Nov 2009
I had stayed at this hotel about yrs...
I had stayed at this hotel about 30 yrs ago on business. The standards are as high now as then, though under different owners (Spanish). Reception on arrival was excellent and smooth with allocation of room fast and pleasant. The room was on the end of a corridor and perfectly adequate for space for a short visit. Well equipped en suite bathroom, but poorly fitting windows leaving it cold. Noise also came from that area as a result, but closing the door, esp. at night was a definite requirement. The hotel is directly opposite Gt Portland St tube so handy for conn'ns to central London. It’s about 5 mins in a cab from Euston or 15 mins walk along the Euston rd. Local pub behind the tube to the right, excellent for food and convivial staff. Quirky friendly club in the basement for a late night 2.oo am . Overall would stay again, but not cheap (£120pn double, exc bfast (£21)) the Turkish restaurant, again behind the tube does a perfectly acceptable freshly cooked bfast at £5.
Reviewed by Philip Gregson; Reviewed in Nov 2009
I had stayed at this hotel about 30 yrs ago on business. The standards are as high now as then, though under different owners (Spanish). Reception on arrival was excellent and smooth with allocation of room fast and pleasant. The room was on the end of a corridor and perfectly adequate for space for a short visit. Well equipped en suite bathroom, but poorly fitting windows leaving it cold. Noise also came from that area as a result, but closing the door, esp. at night was a definite requirement. The hotel is directly opposite Gt Portland St tube so handy for conn'ns to central London. It’s about 5 mins in a cab from Euston or 15 mins walk along the Euston rd. Local pub behind the tube to the right, excellent for food and convivial staff. Quirky friendly club in the basement for a late night 2.oo am . Overall would stay again, but not cheap (£120pn double, exc bfast (£21)) the Turkish restaurant, again behind the tube does a perfectly acceptable freshly cooked bfast at £5.
Reviewed by Philip Gregson; Reviewed in Nov 2009
The AC unit in the room was so...
The AC unit in the room was so loud that i had to take out the key card to shut it off so not very easy to get round the room at night with the lights not working.Room was also so narrow that their was hardly enough room to get round the bottom of the bed.Their also appears to be no sound proofing between rooms as i was able to hear every word of the spainsh gentleman on the phone in the next door room.
Reviewed by Alex C; Reviewed in Nov 2009
The AC unit in the room was so loud that i had to take out the key card to shut it off so not very easy to get round the room at night with the lights not working.Room was also so narrow that their was hardly enough room to get round the bottom of the bed.Their also appears to be no sound proofing between rooms as i was able to hear every word of the spainsh gentleman on the phone in the next door room.
Reviewed by Alex C; Reviewed in Nov 2009
The waiting time for check in much much...
The waiting time for check in , much much too long. In spite of the fact that we have asked for a non smoking room, was a unplesant smail of smokeComming back to our room, we could not open the door We hade to stay in line once again; afther an other unssuccesful attempt, again long waithing in front of the reception desk. Finally the security man has changed the battery of the door.
Reviewed by T ROSENFELD; Reviewed in Nov 2009
The waiting time for check in , much much too long. In spite of the fact that we have asked for a non smoking room, was a unplesant smail of smokeComming back to our room, we could not open the door We hade to stay in line once again; afther an other unssuccesful attempt, again long waithing in front of the reception desk. Finally the security man has changed the battery of the door.
Reviewed by T ROSENFELD; Reviewed in Nov 2009
The staff was very polite and keen to...
The staff was very polite and keen to helpThe location of the hotel is very convenient . the room is quiet, big and confortable.The facilities of the executive room, are good and plesantThe maintenence is not at the same level as mentioned above: was missing toilet paper, small towels.The telephone had to be repaired, the door of the cupboard was stuked as well as the safe.Nevertheless the response of the staff was prompt and efficient
Reviewed by T ROSENFELD; Reviewed in Nov 2009
The staff was very polite and keen to helpThe location of the hotel is very convenient . the room is quiet, big and confortable.The facilities of the executive room, are good and plesantThe maintenence is not at the same level as mentioned above: was missing toilet paper, small towels.The telephone had to be repaired, the door of the cupboard was stuked as well as the safe.Nevertheless the response of the staff was prompt and efficient
Reviewed by T ROSENFELD; Reviewed in Nov 2009
Although we had no intention of staying at...
Although we had no intention of staying at the Melia House, but due to a problem with our booking at another hotel we were certainly not disappointed with our stay. Nice hotel, pleasant and attentative staff. Good choices at breakfast which should suit all.Location good, just on the edge of Regent Park and no more than 150 metres of 3 Underground Stations. We would certainly use this hotel again.
Reviewed by A Davidson; Reviewed in Oct 2009
Although we had no intention of staying at the Melia House, but due to a problem with our booking at another hotel we were certainly not disappointed with our stay. Nice hotel, pleasant and attentative staff. Good choices at breakfast which should suit all.Location good, just on the edge of Regent Park and no more than 150 metres of 3 Underground Stations. We would certainly use this hotel again.
Reviewed by A Davidson; Reviewed in Oct 2009
My sister and I booked this hotel via...
My sister and I booked this hotel via the internet knowing nothing about London or the area we should stay in , we were thrilled with what greeted us on our arrival, The hotel was impressive to say the least ! it was spacious and very high class. The room was spacious and very well equipt( including bathrobes and slippers! . The room was spotless and the beds very comfortable. The bar in the hotel has great piano bar with music every night. The location of the hotel was brilliant central to everything. A stroll in one direction to madem tusaudes and to oxford street in the other direction, would highly reccommend it . ony one bad point went for an evening meal in the hotel reasturant begining with p ( cant remember fullname) food not great and terrible value worst meal of our trip. On a positive the bar food was fab , very tasty. Also drinks in the hotel a bit pricey but you are paying for the athmosphere.
Reviewed by martina hamilton; Reviewed in Oct 2009
My sister and I booked this hotel via the internet knowing nothing about London or the area we should stay in , we were thrilled with what greeted us on our arrival, The hotel was impressive to say the least ! it was spacious and very high class. The room was spacious and very well equipt( including bathrobes and slippers! . The room was spotless and the beds very comfortable. The bar in the hotel has great piano bar with music every night. The location of the hotel was brilliant central to everything. A stroll in one direction to madem tusaudes and to oxford street in the other direction, would highly reccommend it . ony one bad point went for an evening meal in the hotel reasturant begining with p ( cant remember fullname) food not great and terrible value worst meal of our trip. On a positive the bar food was fab , very tasty. Also drinks in the hotel a bit pricey but you are paying for the athmosphere.
Reviewed by martina hamilton; Reviewed in Oct 2009
Good service friendly staff and spotless ...
Good service, friendly staff and spotless.
Reviewed by l read; Reviewed in Oct 2009
Good service, friendly staff and spotless.
Reviewed by l read; Reviewed in Oct 2009
The hotel looks nice and impressive persuaded to...
The hotel looks nice and impressive, persuaded to upgrade to a slightly larger room for £20 by very pleasant receptionist.Room was nicely presented and a reasonable size although the bathroom was very small. One point to note the room was next to a lift shaft everytime the lift was used it sounded like someone was banging pipes, I only got about 4 hours sleep was more like a torture, I should have made an effort to complain earlier. Informed reception on departure the £20 upgrade was waived as a gesture of goodwill.
Reviewed by bernie w; Reviewed in Oct 2009
The hotel looks nice and impressive, persuaded to upgrade to a slightly larger room for £20 by very pleasant receptionist.Room was nicely presented and a reasonable size although the bathroom was very small. One point to note the room was next to a lift shaft everytime the lift was used it sounded like someone was banging pipes, I only got about 4 hours sleep was more like a torture, I should have made an effort to complain earlier. Informed reception on departure the £20 upgrade was waived as a gesture of goodwill.
Reviewed by bernie w; Reviewed in Oct 2009
I have stayed at this hotel many times...
I have stayed at this hotel many times in the last 3 yearsat last I have got to know the staff who are very helpful.Pity i can't have a fixed price for the year rather than battling through websites to find the best price
Reviewed by christopher k; Reviewed in Oct 2009
I have stayed at this hotel many times in the last 3 yearsat last I have got to know the staff who are very helpful.Pity i can't have a fixed price for the year rather than battling through websites to find the best price
Reviewed by christopher k; Reviewed in Oct 2009
This is a hotel in a good central...
This is a hotel in a good central location, very luxurious lobby and corridors. My room (226) however was a bit of a disappointment - very dark and baronial. Bed was very comfortable, but the toilet seat was cracked, which I wouldn't have expected in a hotel of this standard.
Reviewed by e friedrich; Reviewed in Oct 2009
This is a hotel in a good central location, very luxurious lobby and corridors. My room (226) however was a bit of a disappointment - very dark and baronial. Bed was very comfortable, but the toilet seat was cracked, which I wouldn't have expected in a hotel of this standard.
Reviewed by e friedrich; Reviewed in Oct 2009
...
Reviewed by A Nau; Reviewed in Oct 2009
Reviewed by A Nau; Reviewed in Oct 2009
quality of room very good only criticism is...
quality of room very good, only criticism is room was quite small but was excellent value for the rate I paid.Location excellent.
Reviewed by Jason N; Reviewed in Oct 2009
quality of room very good, only criticism is room was quite small but was excellent value for the rate I paid.Location excellent.
Reviewed by Jason N; Reviewed in Oct 2009
Not the Art Deco interior you might hope...
Not the Art Deco interior you might hope for but pretty good.
Reviewed by Peter W; Reviewed in Sep 2009
Not the Art Deco interior you might hope for but pretty good.
Reviewed by Peter W; Reviewed in Sep 2009
The hotel was very nice the only problem...
The hotel was very nice the only problem was they only had smoking rooms on the smoking floor! We complained and the hotel upgraded us but still to a smoking room (It stank). It’s a bit of a shame as the hotel was Cleary very nice but totally ruined the experience; I guess that’s why it was cheep!! And I’m slightly annoyed with cheap rooms as I had requested non smoking and was not notified prior to my arrival.
Reviewed by M Lacey; Reviewed in Sep 2009
The hotel was very nice the only problem was they only had smoking rooms on the smoking floor! We complained and the hotel upgraded us but still to a smoking room (It stank). It’s a bit of a shame as the hotel was Cleary very nice but totally ruined the experience; I guess that’s why it was cheep!! And I’m slightly annoyed with cheap rooms as I had requested non smoking and was not notified prior to my arrival.
Reviewed by M Lacey; Reviewed in Sep 2009
Really nice place Spaninsh influence added to the...
Really nice place, Spaninsh influence added to the experience. Would recommend to family and friends.
Reviewed by Darren S; Reviewed in Sep 2009
Really nice place, Spaninsh influence added to the experience. Would recommend to family and friends.
Reviewed by Darren S; Reviewed in Sep 2009
The location is wonderful the staff were friendly...
The location is wonderful, the staff were friendly and it was good value for money compared to other 4 star hotels in the area.
Reviewed by Mark Lawrie; Reviewed in Sep 2009
The location is wonderful, the staff were friendly and it was good value for money compared to other 4 star hotels in the area.
Reviewed by Mark Lawrie; Reviewed in Sep 2009
3
out of 5
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