Lord Kensington Reservations:       (UK) FreePhone 0800 066 4911       (International) +44 203 026 6805

Lord Kensington Reviews

<< Back to Lord Kensington

Rooms Available

Overall Rating

3
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
66%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Lord Kensington  out of 5 Customer Rating

Excedllen

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Matt Campbell From Leeds, England Who stayed in March 2012



 Lord Kensington  out of 5 Customer Rating

The breakfast room was in the basement, and with limited space when it is busy there you find yourself having knowhere to sit....The hotel is obviously used by foreign nationals as we felt like the only English people there so no one understood us.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by J Keenan From England Who stayed in February 2012



 Lord Kensington  out of 5 Customer Rating
Perfect For A Short Stay

We stayed at the Lord Kensington hotel for one last week and were very pleased with the room.
Clean, and adequate size. Had everything we needed and in a great location too, 5 minutes walk from Earl's Court station.
Didn't eat so can't comment on food, breakfast was included in the price, however we didn't have time.
Would definitely stay again!

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Jennifer H From Prestwick, Scotland Who stayed in February 2012



 Lord Kensington  out of 5 Customer Rating
Lord Kensington Hotel

The room was made a little cramped by the inclusion of an, unnecessary for us, extra single bed but was clean and warm. The double bed was comfortable although a little small and awkwardly placed tight against the window. The room and bathroom were very clean, warm and generally quiet although there was some noise from the closing of the numerous fire doors.
All in all very good value for our short stay and I would certainly consider the hotel again.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Michael Blackmore From Midhurst, England Who stayed in February 2012



 Lord Kensington  out of 5 Customer Rating

A very small room very uncomfortable bed but the room was clean. central for our needs.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by A Penfold From bognor regis, England Who stayed in December 2011



 Lord Kensington  out of 5 Customer Rating
Lord Kensington

Very good value for money. Rooms clean and comfortable.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Viv B From Worcester, England Who stayed in December 2011



 Lord Kensington  out of 5 Customer Rating

My wife and i were happy staying at the lord kensington. the hotel is very close to the underground. we found a couple of pubs close by which served good food. the hotel was a little on the small side, but the room and hotel was clean, and the staff very polite. for the price you could not complain. we would have no problem staying at the same hotel again

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by M Walker From Liverpool, England Who stayed in November 2011



 Lord Kensington  out of 5 Customer Rating
Overnight Stay At Lord Kensington

For the money the accommodation was excellent. Although small our room was clean and comfortable. Contrary to other reviews our room was in a fairly quiet position - quieter than I expected for central London - and we both slept well. The staff were courteous and helpful. If I had to give any criticism it would be that the room was a bit too warm. Would definitely recommend to others looking for a comfy overnight stay. Will stay there again!

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by G Atkins From Bath, England Who stayed in November 2011



 Lord Kensington  out of 5 Customer Rating
I deserved it in terms of what i paid

They gave me a room whose windows opened opposite to the train station...............only slept for a couple of hours when there was no train service

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Shoaib C From England Who stayed in October 2011



 Lord Kensington  out of 5 Customer Rating
Not fit for a Lord, and not in Kensington

Very convenient location, with lots of local shops, restaurants/takeaways, pub etc plus 3 minute walk to Earls Court station - however that can be the problem. You need earplugs! My first room overlooked the platform at Earls Court, and trains (plus anouncements) were constant throughout the night. I could not get the windows (which had been left open) to close, and although a member of staff came straight up and managed to close them, with no double glazing the noise was still too much to sleep through. I did complain (as the toilet did not flush and shower was blocked too) and was moved the following day to another room, on the opposite side of hotel - not an upgrade (tv alot smaller, too high up, and picture fuzzy), but quieter never the less. Staff were polite and helpful when they needed to be. Each 'double' room had a double and single bed squeezed in - rooms are small. 3 people, in either of these rooms, would have literally been on top of each other. It would have been better to have the extra space, without the single bed - even with only 2 people it would have been very cosy. Decor is basic and worn. Everything was clean, though the general age of fittings and furniture meant that it did not always feel clean. Breakfast was simple, continental, reasonable quality, and replenished quickly by staff, but equally nothing to write home about. Overall, if I had not known the rating of this hotel, I would have thought it was 2 or 3 star at best, and not good value for money (even at extortionate London prices).

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by T H From Newport, England Who stayed in September 2011



 Lord Kensington  out of 5 Customer Rating
Weekend jaunt

Would be happy to stay there again. Easy connections for tube as only a few mins from Earls Court. Breakfast was sufficient and staff very friendly. Hotel would benefit from visitors being able to sit out in back garden on nice evenings. Only 5 stars for cleanliness as net curtains were a bit grubby, I am being picky though.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by H Wright From Leeds, England Who stayed in September 2011



 Lord Kensington  out of 5 Customer Rating
Staff friendly and helpful roomcomfortable and clean

Would stay again.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by V Bigg From chisholm, Australia Who stayed in August 2011



 Lord Kensington  out of 5 Customer Rating

Pleasant hotel situated near to Earl's Court tube, so handy for getting around.
We booked two rooms, a double for my husband and I and a twin for the girls, the twin was a reasonable size but ours was extremelly small with an en-suite that would have been more appropriate for a child - very tight fit!!
Breakfast good on Saturday morning but by Sunday we were on rations!

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by H Williams From Wrexham, Wales Who stayed in August 2011



 Lord Kensington  out of 5 Customer Rating
Not fit for a lord

The accommodation was adequate just. No air com in a room so small as to be too hot and stuffy particularly as the window faced thenoisy tube station just over the road. If the window was open then the sound was more than obtrusive, if closed the room too stuffy, hot with no air flow. Breakfast was very good and service also good

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by A Sykes From England Who stayed in August 2011



 Lord Kensington  out of 5 Customer Rating

Very nice hotel and staff, clean, GREAT location 2 blocks from Earls Court station - excellent for the price

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by D Offill From USA Who stayed in March 2011



 Lord Kensington  out of 5 Customer Rating

Clean and tidy - friendly staff - rooms very small but ok - breakfast was very basic. Location good for Earls court Exhibition centre

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Ivan W From York, England Who stayed in March 2011



 Lord Kensington  out of 5 Customer Rating
Ideal Hotel for Ideal Home Show

I booked the Lord Kensington due to other reviews, price and the location. I was attending the Ideal Home Show and the hotel is literally round the corner. I found the staff to be extremely helpful and friendly. The room was clean and I must say the bed was very comfortable. My only criticism was that the room was incredibly hot and even though I turned the radiator valve down it still was too hot for me so I ended up with the window open full all night. However this was my only issue and in every other way the hotel was great. I would recommend it and would certainly stay there again - especially if I was visiting Earls Court.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by J Clayton From Huddersfield, England Who stayed in March 2011



 Lord Kensington  out of 5 Customer Rating
A beautiful hotel , with clean luxurious rooms. The staff were helpful and the breakfast filling.

No Comment Left

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by A S From Birmingham, England Who stayed in March 2011



 Lord Kensington  out of 5 Customer Rating

The outer appearance is very poor and property next door very very dirty with lots of garbage around.
Hotel itself clean. Linen and towels excellent. Room clean, I was able to open the window, a big plus.
Workmanship in Showercubical was very poor and it had a substantial amount of black mould. The washhand basin was very tiny and full of lime around the taps.
I was asigned a room with single beds and when I asked for a change I had no difficulty. The room I used was on the top floor.
Dining area is small, there was pleanty of food but the croissant was not good at all.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by L O'brien From Co. Clare, Republic of Ireland Who stayed in March 2011



 Lord Kensington  out of 5 Customer Rating
Nice

Stayed for a business trip the room was a massive twin double and I paid for a single so very happy with that. As the room was at the front of the hotel on the first floor it was quite noisy and there wasn't too much for breakfast as it was continental but they kept it well stocked up.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by D Starkey From Bradford, England Who stayed in March 2011



 Lord Kensington  out of 5 Customer Rating
Brilliant Value & well looked after

I got my room for a steal and was expecting to get what I paid for - ie not a lot.
I had a really nice, small, clean, modern room - which in the location I would have happily paid a lot more for.
However, the real gem was the personal service from the owner.
I had a logistical nightmare which resulted in the owner running me around, lending me their personal car parking space & doing it all in the way that only smaller, personally run hotels can.
If you are staying anywhere near Earls Court/Kensington then stay here.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by S Joce From Chesterfield, England Who stayed in February 2011



 Lord Kensington  out of 5 Customer Rating
Great location, decent room, reasonable price

I found the room to be clean and tidy with an adequate bathroom en suite. The location was fantastic being next door to the tube station. On the negative side the window didn't shut totally which meant it was a bit too noisy (the train station being next door has a negative side too). In general I thought the hotel was good value for money considerin it's location.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Shaun S From Wigan, England Who stayed in January 2011



 Lord Kensington  out of 5 Customer Rating
Good value

Good value and comfort, ideal for centre of London

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by M Turner From England Who stayed in January 2011



 Lord Kensington  out of 5 Customer Rating
Small but Clean

Everything in this hotel is on a small scale - reception area/rooms/breakfast room all very small but overall very clean and if you are just wanting somewhere to sleep it is adequate. On suite shower rooms are nicely done with excellent power shower. For general quality and prices in London this wasnt bad. With being on a side street it is quite you dont any road noise. Reception is locked on a night which is reassuring as being so near earls court exhibition centre you get a lot of people passing.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Joanne W From England Who stayed in December 2010



 Lord Kensington  out of 5 Customer Rating

The hotel was clean and the staff really friendly. We arrived a little early, and they sorted our room out very quickly. Only thing that I would say let it down, was the size of the bedroom. It was absolutely tiny and extremely hot. I think we were above the boiler!!

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Mary T From England Who stayed in December 2010



 Lord Kensington  out of 5 Customer Rating
Christmas shopper

Hotel clean throughout room not too warm first night fine second night. Next room resident had TV on all night first night, told management they made them turn itoff second night.
staff very polite and accomodating. Plenty of food in continental breakfast

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Joan C From South Shields, England Who stayed in November 2010



 Lord Kensington  out of 5 Customer Rating
As good as the big Organisations

This was outstanding for the money. Very clean all mod cons TV and hairdryer. Very clean, warm and above all quite! Thanks for a superb nights sleep....just as good as the main providers and better in my opinion!

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Kenneth M From England Who stayed in November 2010



 Lord Kensington  out of 5 Customer Rating
Great value for money hotel

Stayed at the Lord Kensington for 3 nights, the room was very clean and compact. Having read the reviews on laterooms and from their website I was very happy with my stay at this hotel as it was exactly what I expected.
Very freindly reception staff that were always welcoming and happy to help. The hotel is in a great location quite literally 2 minutes from Earls Court tube station.
I would happily stay here again.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by G Nichols From Glasgow, Scotland Who stayed in November 2010



 Lord Kensington  out of 5 Customer Rating

Late overnight stay. Did what it said on the tin

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by A Kemp From Hull, England Who stayed in November 2010



 Lord Kensington  out of 5 Customer Rating
Not very clean

The first room we were put into was so small and very dirty and looking out onto the back courtyard which was just as bad.The window was open and a cat on the window ledge.I have a severe cat allergy.We were moved to another room much bigger and slightly cleaner.However the balcony was full of litter.I would rate this as a 2 star.The staff were very helpfull and accomadating which helped.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Cheryl Cumming From gt, South Africa Who stayed in September 2010



 Lord Kensington  out of 5 Customer Rating
Great Location

This is a basic tourist-class hotel for travelers who are looking for a clean and comfortable place to stay. Conveniently located in Earl's Court, just a block from the underground, transportation in from the airport is easy. There are great pubs and restaurants nearby. The hotel staff was friendly and accommodating.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by M Taylor From Austin, Texas, USA Who stayed in July 2010



 Lord Kensington  out of 5 Customer Rating
Value for money

Good value for money hotel, super location within easy reach of Earls Court tube station and all attractions. Would use again due to location.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by K Harrington From Lancaster, England Who stayed in June 2010



 Lord Kensington  out of 5 Customer Rating
Very small room- bed so bad it was n't true.

I appreciate for under£100 you're not going to find a spacious room with loads of character. I need a clean room, decent shower, wi-fi and a bed I can sleep in. The bed here was so poor it was unreal. So would never stay there again.
That said its really convenient for earl's court station and the pubs and restaurants in walking distance make it a good location. The receoptionist on arrival was very helpful. the night shift guy was quite intimidating.
Would I stay again- probably not and I would nt pay more than £50/night if I had to. Indeed following week spent £130/night even though they had rooms avail for under £75.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Andrew T From Stockport, England Who stayed in June 2010



WHAT DID THE BEST REVIEW SAY?

Excedllen Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Matt Campbell
From Leeds, England
Who stayed in March 2012

WHAT DID THE WORST REVIEW SAY?

they gave me a room whose windows opened opposite to the train station...............only slept for a couple of hours when there was no train service Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Shoaib C
From Shoaib C
Who stayed in October 2011

Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.