Went for a leisurely trip with a young child. Check-in was speedy, although our room was not ready, they initially allocated us a double room instead of a triple, but this was swiftly remedied and we were moved to another room with space for another bed. Quite a nice room, very clean, large fridge, air conditioning, tea/coffee making facilities. Sleep quality was great, a very quiet road and our room backed on to a lovely garden with squirrels close to the window climbing up and down the tree!! The hotel was in a great location, very close to Lancaster Gate tube, about a 5-10 min walk and close to Paddington Station, about a 10-15 min walk. Breakfast was ok, cereal, toast and croissants. You could ask for a full English at about £9.00 per person, but we didn't bother. Maid service was good, room cleaned every day, etc. When we are back in London, we will definitely stay again.
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly