London Guards Hotel Reviews

Est muy cerca de la estaci n de...
Está muy cerca de la estación de Lancaster o a 15-20 minutos andando desde Oxford street. Muy buen desayuno, las habitaciones limpias y el baño con bañera ( se agradece un bañito cuando se llega al hotel cansado) y la cama de matrimonio bastante confortable.Muy recomendable.
Reviewed by FRANCESC M; Reviewed in May 2010

Very friendly staff basic but very clean with...
Very friendly staff, basic but very clean with great location, the restuarant only catered for acquired tastes and expensive £4 for a botlle of water, the bar resembled a scene from the Russian Mafia. Overall very good value for money and would use again.
Reviewed by Julie F; Reviewed in May 2010

Nous avons eu une chambre relativement grande peut-...
Nous avons eu une chambre relativement grande, peut-être trop en comparaison de la taille de la salle de bain. La chambre était propre mais la salle de bain vieillit, il manque des bouchons aux robinets, et les joints de la baignoire méritent d'être changés.Le petit déjeuner était compris, mais le choix très limité : croissants, banane, pomme, céréales, toasts. Pas de petit déjeuner anglais, pas plus de viennoiseries. Familles nombreuses, attention, nous avons vu une famille de 5 devoir se scinder en 2 car il n'y a que des tables de 4.Enfin internet est payant. Comparé à ce qu'ils doivent payer pour leur abonnement, ils facturent 4£ la connexion, je trouve ça un peu mesquin.Cotés positifs : l'emplacement, à 2 pas d'hyde park, du métro, accueil agréable, bien que peu chaleureux, possibilité de laisser les bagages avant et après l'arrivée dans le hall de l'hôtel, discrétion, mais chambres peu isolées.
Reviewed by Aurélien C; Reviewed in May 2010

it is a really good location close to...
it is a really good location, close to the tube. But the room could be better. very old fashion..
Reviewed by serra c; Reviewed in Apr 2010

This was quite a surprise as most hotel...
This was quite a surprise as most hotel rooms so cheap are little more than broom cupboards. Location was quiet and pleasant with both tube and shops in walking distance. Room was a good size, clean and fine for an overnight business stay. Not really sure why there were a bunch of German language channels on the TV and why the full range of DTV channels can't be available. The room was quite warm when I arrived but I opened the windows and soon dealt with that. May be a different matter in summer as I do not think the Air con is up to much. En-suite bathroom very clean. Breakfast was basic but fine for the purpose. Customer service was slow but did not impact on my stay. Definite recommend for business overnight stays.
Reviewed by Andre C; Reviewed in Apr 2010

Helpful staff hour reception great sized room especially...
Helpful staff, 24 hour reception, great sized room, especially for the price. The hotel is in an impressive building and surroundings, the room was slightly dated but clean.
Reviewed by James S; Reviewed in Apr 2010

For for the night i could not ask...
For £30 for the night i could not ask much more than having a clean room in a lovely area, which is what i got.
Reviewed by w benson; Reviewed in Apr 2010

Worth what I paid from Laterooms pounds but...
Worth what I paid from Laterooms (55 pounds) but not their standard rate of 120 pounds. very old fashioned and faded decor, and the shower is weak. The location is great, very central and great for tube and bus.
Reviewed by P Bentham; Reviewed in Apr 2010

Excellent value for central london Fairly basic but...
Excellent value for central london. Fairly basic, but good size room with everything you need for a night away from home. Comfortable bed. Very quiet - pleasant location and easy walk to tube.
Reviewed by D Jones; Reviewed in Mar 2010

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Reviewed by Abdulaziz A; Reviewed in Mar 2010

Extremely clean service warm and efficient very good...
Extremely clean. service warm and efficient. very good value via lat erooms .com. very prompt and smiley responce to requests for iron and hairdryer. I actually found the room one after they had brought us a spare.nice to be in a smaller hotel more personal
Reviewed by g donegan; Reviewed in Mar 2010

Very spacious remarkably quiet although the sash windows...
Very spacious, remarkably quiet although the sash windows rattled during windy periods.
Reviewed by Shane Blinkcoe Deval; Reviewed in Feb 2010

I needed a basic room for one night...
I needed a basic room for one night that was cheap, and that is what I got. Plenty of room, the fridge in the room was a bonus. The one down side is part of one of the curtains had come off the rail. Though I pointed this out to the desk, nothing got done. I guess there was no staff at that time of night to do it - they would have needed a long ladder! It was not a major inconvenience but accounts for the reduced score in customer service.Breakfast was basic cereals, bread and yogurt - but that is all I wanted - so fine.Street outside was quiet (unlike hotels on sussex gardens!)I guess the prices are higher in summer - but I would be very happy to go back. Great locations near tube
Reviewed by John H; Reviewed in Feb 2010

Located in a quiet square just off Lancaster...
Located in a quiet square just off Lancaster Gate, the Guards Hotel is a pretty basic yet functional affair, but where else do you get to spend £35 a night for a double in such a central location without renting the room by the hour? The decor and furnishings of the guest rooms here do have a slightly antiquated look about them, however the one to which I was assigned was spacious enough, having a separate bath and shower rooms, and two large sash windows that you could open, overlooking the charming square outside. Everything in the room was very clean and the heating was nice and warm, with large adjustable radiators piping hot. I know another reviewer said there were not too many places to eat in the evening around here, well that is nonsense as there are a wide range of places within 5 or 10 minutes walking distance. I enjoyed a very comfortable nights sleep and was awoken by a very prompt pre-arranged alarm call. Continental breakfast was included in the price, but I was feeling extravagant so opted to pay an extra £3.99 for a full English. This was made with Marks & Spencers ingredients and was not too bad at all, again you ask yourself where else do you get to pay £4 for breakfast in that part of London. The hotel breakfast room followed an Eastern European theme, which was an unusual touch, and all the staff I dealt with were courteous, respectful and helpful. If you're expecting the Ritz at this price point you're going to be sadly disappointed, but for what I paid this certainly was no Fawlty Towers either. Recommended.
Reviewed by David C; Reviewed in Feb 2010

Stayed for one night with a business colleague...
Stayed for one night with a business colleague. Got two double room for £35 each which for London was great value. Location is about a 5 minute walk from Lancaster Gate tube station. Very quiet area. My hotel room was fine, it actually was very large, had 2 double beds and a fold up bed so I guess I got a family room instead of a double. Plenty of towels and hot water.My colleague though has a room that had noise filtering through all night. He thought it was some kind of boiler or something, and was awake from 2am until the morning. I would stay again but I am sure he would have an opposite view!So perhaps take a chance on this hotel but be wary of what room you might get!
Reviewed by D Lee; Reviewed in Jan 2010

Restaurant food OK Difficult communicating with staff ...
Restaurant food OK . Difficult communicating with staff
Reviewed by Kaye Jones; Reviewed in Jan 2010

I've stayed at this hotel many many times...
I've stayed at this hotel many many times the past 1 1/2 years. Hamid Ibrahim is always very good at his job, and the young boy at the adjacent desk has improved his skills and language over time. It is the evening & night shift employee who I am completely unimpressed with. I think he is from Kazakstan or a country thereabouts; I know it's a former Soviet Union state. He does not put the customer first at all, and seems really put out, if he has to do something (that he should automatically do); example; he didn't have change of £7 from my £40 when the room cost £33; not a big deal, but he put all the blame on me. It's not my problem, and he should be on top of things. He is not a bright person at all, and really says some very offensive things and makes fun of the customer (this usually comes from people are not bright). Also the staff had told me the checkout time is 12 noon with a one hour grace period, but then I was told off by an Indian male employee there who told me it's never been 12 but 11. I usually check out around 12 if I don't have an appointment to go to earlier, but sometimes later. I have gone over the time a couple of times, but he said this claiming the checkout was 11. Late rooms says it's 12 noon. Which is it? 11 or 12. I don't take breakfast much there, and if I do I come down about 10 minutes before, grab a little tray of cereal and juice and take it upstairs; there seems to be a sigh of annoyance when I come down at this time, as though it's a problem for them, but I don't sit there. Most hotels who say they finish at 9, 10, 11, mean the last seating is at that time. Other customers have arrived later and passed me as I've gone out the door with my tray and no one sighs about them. The maids can be a bit gossipy about customers, very hurtful and rude the other day, actually, outside my room but nice to my face. Split personality. They'll say, oh it's only £30! I don't care if it's £3000 or £3, I'm a guest there. Gone are the days when staff were fired for being rude to guests and about guests?????? Some of these staff obviously don't want to be there, and hey, I can't get any work right now, I'll take the evening or night shift job, if that's the case SERIOUSLY. I'd do a heck of a lot better job! Hamid Ibrahim, like I said though, is always charming. I like this hotel. I like the location. I like the area. I just wish the shenanigans of some of the hotel staff would cease. If they're not happy, LEAVE! There's plenty of people who need a job, short or long-term. RE: the rooms and refurbishment. Sometimes the maids' hair is on the sheet or pillows; I'm surprised by this. Also, I've said for a long time, the quilts and blankets need to be replaced with duvet. Duvets are a lot more hygienic. I never feel quite comfortable in the bed because of this. The rooms are tired, yes, but it's the quilts and blankets that need to go first and soon.
Reviewed by J Breen; Reviewed in Dec 2009

Sir Madam lt br gt We were very...
Sir/Madam,We were very pleased with out recent stay in the London Guards Hotel. The room that we were allocated was very well appointed, clean and surprisingly spacious. The staff were friendly and helpful and the hotel itself, although close to the centre of London, was in a small side road and surprisingly quiet at night. We would certainly use it again if we found ourselves returning for a break in LondonDennis AdamsSandown,Isle of Wight
Reviewed by Dennis Adams; Reviewed in Dec 2009

Don't stay here - I'd like my money...
Don't stay here - I'd like my money back
Reviewed by l furzey; Reviewed in Dec 2009

Our daughter booked this for my husband and...
Our daughter booked this for my husband and I and originally booked for two nights but after one night we decided it was so lovely that we would stay for an extra night, so we stayed for three nights in total, mid-week. We were on holiday from South Africa and wanted some time in central London. Very convenient for the tube, bus and Hyde Park. The hotel is extremely clean and comfortable and the staff very helpful and friendly. This is the perfect hotel for exploring London and at an excellent rate. It is in a lovely quiet road but near enough to everything. We will definitely visit again. Mr and Mrs Blakey
Reviewed by Leanne R; Reviewed in Dec 2009

Ideal location for exploring London Minutes away from...
Ideal location for exploring London. Minutes away from Hyde Park & 10 minutes from Oxford St, great. Staff pleasant, rooms clean what more could you want.We will return.
Reviewed by Julie Evans; Reviewed in Nov 2009

Good value family room Ample towels Breakfast room...
Good value family room. Ample towels. Breakfast room underground. Breakfast basic. Coffee cheap and nasty. Hotel have take away pizza service which was helpful. No other food facility. Would be difficult to eat locally based on hotel location. For central London good price.
Reviewed by Gill C; Reviewed in Nov 2009

The staff were helpful and accommodating our rooms...
The staff were helpful and accommodating, our rooms clean and simply but adequately furnished. The Continental breakfast was ample with choice of fruit, rolls, cereals, toast etc and tea and coffee served by a smiling lady at the table. The hotel is situated in a quiet terrace off the main road so we were able to sleep well without the usual city noise and yet be close to underground, buses and taxies, not to mention a great little Italian restaurant. All our party were delighted with our choice of hotel for an overnight stay in London (straight across Hyde Park to the Royal Albert Hall where we were going for a concert) and have no hesitation in voting it excellent value for money.
Reviewed by I S; Reviewed in Oct 2009

For the price I paid this hotel was...
For the price I paid this hotel was in an excellent location. However I do feel that as I got it at a cheap rate I was given one of the worst rooms. The twin beds were pushed together as there wasn't room for otherwise ( I was with my 18yr old son) and the bathroom needed a serious revamp. Breakfast wasn't much to speak of. However, the staff were lovely and the fact that I only paid £154 for 2 nights instead of £138 for 1 night means that I was pleased overall.
Reviewed by C Brooksbank; Reviewed in Oct 2009

Para la relaci n calidad-precio de la ciudad...
Para la relación calidad-precio de la ciudad creo que es una buena opción. Aspectos positivos: precio y ubicaciónAspectos negativos: tamaño de la habitación.
Reviewed by LUCAS C; Reviewed in Oct 2009

clean excellent location ...
clean, excellent location
Reviewed by Corinne A; Reviewed in Oct 2009

Nice guy in reception no problems booking in...
Nice guy in reception no problems booking in. The heatings on in the stairwell and unbelievably hot. Room small but servicable, TV works, air con works. Shower room small but servicable. Bed clean, fresh and comfortable, towels and service items perfectly presented, housekeeping good. We did not have the continental breakfast as we were in a hurry to hit the town so cannot comment. All in all for the money and location, it was a very good experience, thank you Late Rooms, keep it up!
Reviewed by P W; Reviewed in Sep 2009