The service was very good, but the building is in desperate need of repair.
SummaryOverall Rating
The service was very good, but the building is in desperate need of repair.
Summary
The hotel could do with a spruce up and room was a bit noisy. But good value, perfect location, so close to Hyde Park and Tube. Breakfast was ok, only continental unless you pay extra, good choice of fruit, bread, cake, cereal etc.
Summary
Nice, clean room in a good location. Very close to Hyde Park and within 10 seconds walk of the nearest underground station.
Ideally I would have preferred a room which did not face onto the busy street outside but this was not a big issue.
The staff was very polite and eager to please.
The hotel has a great location, very convenient, a certain charm of old times and the room had all the basics covered.
The bed was clean, the bathroom was clean, comfortable selection of towels, soaps etc.
The windows and the curtains were definitely dusty or grey dirty.
The furniture was worn out.
The continental breakfast was welcome, given the overall price, but rather limited in choices.
There was quite a good choice of morning complimentary newspapers.
The wi-fi signal in the room was too weak to use for my laptop, or the wi-fi was not working at all.
Just a tad too expensive for the value, in my opinion.
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Summary
A lovely small hotel next to Kensington Gardens, excellent for shopping, excellent car-park at rear of hotel just £12 for 24 hours!!, french style interiors slightly shabby chic with darling balcony, really comfortable beds fresh clean linen, good pillows, excellent service really friendly and helpful, breakfast included a continental, great selection...all in all I would defiantly stay here again
Summary
Stayed purely for location. If you don't expect too much then this hotel is fine for a business stay over. Room was small but clean and breakfast decent. Wouldn't stay here for a leisure mini break though as prefer a bit more luxury and modern decor etc
Summary
We were disappointed not to have tea & coffee making facilities in the room; room service was very good but did add a lot for a late night hot drink.
Summary
Our stay was wonderful so glad we up graded our room it was first class. ty
Summary
Lovely hotel- nice view of Hyde Park, just round corner from lovely pub- The Swan. Staff friendly, couldn't do enough to help.
If i return for a weekend in London would definitely try and book this place again.
I stayed in room 222 which was awful. Lots of road noise and very tired decorations. The hotel lift takes 1 person at a squeeze so no good if you have baggage.
Summary
WIFI was a must for my colleague and I.
WIFI worked fine in the reception / bar area, so this was a disappointment.
Windows in the room were not of a very high standard, so a little cold.
Very close to Lancaster Gate Tube.
Staff very friendly and helpful.
Not worth £112 / night.
Location, right next to Lancaster Gate & Tube.
Room was a little darted & 'careworn' but perfeclty acceptable.
Staff were great, Breakfast nice too.
A good choice for the price. I've stoipped in worse for more money around London.
Nice, clean room in a good location. Very close to Hyde Park and within 10 seconds walk of the nearest underground station.
Ideally I would have preferred a room which did not face onto the busy street outside but this was not a big issue.
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly
Reviewed by Graeme C The service was very good, but the building is in desperate need of repair. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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