Langham Hotel Reservations:       (UK) FreePhone 0800 066 4911       (International) +44 203 026 6805

Langham Hotel Reviews

<< Back to Langham Hotel

Rooms Available

Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
83%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Langham Hotel out of 5 Customer Rating
The hotel was excellent and very comfortable

Buffet breakfast at £30.00 each plus 12.5% service charge plus gratuity was certaintly very costly and was not good value for money so would eat outside of hotel.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by D Shears From Penzance, England Who stayed in February 2012



 Langham Hotel out of 5 Customer Rating
Anniversary treat

First class hotel, service, room, spa 10 out of 10
Roux Restaurant 11/10
Worth the pennies!

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by D Peters From Southend on Sea, England Who stayed in January 2012



 Langham Hotel out of 5 Customer Rating
Girl's night out

Lovely spa and massage - but dear.
Excellent cocktails
Good location.
Very stylish
Much needed delicious breakfast

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Bejal P From Richmond, England Who stayed in January 2012



 Langham Hotel out of 5 Customer Rating
Unsurpassable

They could not do enough for us. I am a wheelchair user and did not mention when booking as I have usually managed without aids etc but when arriving at the langham they upgraded us to a room which was huge so I had no problems and there was a walk in shower on a flat surface so I did not need to "manage" I managed perfectly well thank you!

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by B Frost From Doncaster, England Who stayed in November 2011



 Langham Hotel out of 5 Customer Rating
A fantatsic hotel but expensive. Shame they charge for everything - you dont even get a free bottle.

No Comment Left

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Steven Adams From Chelmsford, England Who stayed in October 2011



 Langham Hotel out of 5 Customer Rating
Pampered visit

My daughter and I stayed here in order to take part in the Moonwalk around London (held after midnight) on behalf of Breast Cancer. The staff were all delightful, and kindly let us check in early and also stay on for a couple of hours after normal check out time, in order to have a lie in and use the spa. I couldn't recommend the staff more highly - they certainly appear a happy team. Thank you!

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Susan T From Maidenhead, England Who stayed in May 2011



 Langham Hotel out of 5 Customer Rating
Poor value

I didn't think this hotel was good value at all. I booked a luxury room at a cost of around £350. The room itself was nicely decorated but there wasn't much space. The bathroom was cramped and the bath was too small for a good soak. The room looked inwardly over the air conditioning units.
We decided to come back for a drink after dinner only to find the bar shut at 22:40. It was Easter but we were told that it would be open until late.
Fantastic breakfast at Albert Roux restaurant.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Jason N From England Who stayed in April 2011



 Langham Hotel out of 5 Customer Rating
One night in the Langham, Classic double room

Nice big room with a superb comfortable big bed. Room on the inside of the hotel, courtyard, so very quiet.
Good friendly discreet service.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Mark Simpson From Beckenham, England Who stayed in April 2011



 Langham Hotel out of 5 Customer Rating
Late Room Discrimination

On check in we were informed that our room was extremely small but for £30+VAT per night we could upgrade to a larger room (room 308). This room (308) was extremely small for a hotel of The Langham's quality. The Langham obviously only offer extremely small rooms to Late Room users as you have to pay extra for rooms that were obviously available. Draw your own conclusions!

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by J Rayner From Kendal, England Who stayed in April 2011



 Langham Hotel out of 5 Customer Rating
Nearly excellent

The Hotel is very grand and the service was almost excellent, a bit slow booking in but got an upgraded room, bit of confusion with bags, but the feel of the place is lovely.
Just let down by no free wifi (others have mentioned this too), the pool was great but out of order on the Sunday morning and no free water at the pool or in the room £4 for a small bottle of water as you come out of a sauna is dreadful.
Finally booking through Laterooms was just cheaper than booking direct but no breakfast inlcuded - would have been better value to have booked direct with the hotel.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Doug L From England Who stayed in March 2011



 Langham Hotel out of 5 Customer Rating
Not quite the 5-star experience

The Langham is very much a lightly refurbished hotel of yesteryear. If quaint nostalgia is your thing, you might love it, but recent renovations are skin-deep, focussing on the public areas. There is a seaside guesthouse feel to the hotel, from the cheap generic toiletries to the antiquated shower, and the ubiquitous pink chintziness of the chain's branding. Whilst the Langham would clearly never aspire to be a paragon of modern sophistication, there is so much better on offer in London for this sort of money.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Donald Dewar From London, England Who stayed in February 2011



 Langham Hotel out of 5 Customer Rating
Lovely Langham

Superb Hotel, We enjoyed our stay from start to finish.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Susan H From Bath, England Who stayed in February 2011



 Langham Hotel out of 5 Customer Rating
Probably the best hotel in London

Don't bother shopping around, if you're looking at the Langham then price is probably not a problem; this being the case, take my word for - this is the place to stay.
Great service, spotlessly clean, opulently stylish and fabulous location. I have stayed in many London hotels, always looking for one that ticks all the boxes and the Langham does it with amazing grace.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by David Hancock From Derby, England Who stayed in January 2011



 Langham Hotel out of 5 Customer Rating
Good quality hotel

No Comment Left

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Mark Steel From Marlow, England Who stayed in January 2011



 Langham Hotel out of 5 Customer Rating

A wonderful stay in London to see in the New Year. Great location for shopping.
Have put VFM as 6 since we were given a room upgrade on arrival.
Would definitely stay there again.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Colin B From Cambridge, England Who stayed in December 2010



 Langham Hotel out of 5 Customer Rating
Beautiful hotel

This hotel is really nice and everything was great apart from the cleaner knocking on our door at 8.10am and waking us up! (very late night out and a bit hungover!). Really could have done without that wake up call!
They did also try to invoice me over double the amount I was quoted online for the room(I had to bring up the email from late rooms on my phone), so remember to check your invoice before you sign! Apart from that it was a lovely hotel.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Angela P From Cambridge, England Who stayed in December 2010



 Langham Hotel out of 5 Customer Rating
Weekend Break

Bit dissapointed the shower had quite a few hairs stuck to the wall from previous guest there was a loose panel behind the bathroom sink revealing very dirty pipework. The pool was being upgraded when we stayed room service food seemed expensive compared to other 5 star hotels that I have stayed at in London resently such as park Plaza Westrminster Bridge & The Mayfair. A great location for shopping nightlife etc

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Michael C From Southsea, England Who stayed in December 2010



 Langham Hotel out of 5 Customer Rating
Cost for room service table = ridiculous

I used laterooms to make the booking as I needed a place to stay between my travel plans from Manchester to woking. I also wanted somewhere special as my wife and I had never lived in London central before. the hotel was located at the heart of the city and very easy to get to and from via taxi and tube stations. the front desk check in staff were courteous but not overly friendly. the room itself was nice and clean, however the bathroom showed the signs of a refurbished building. it was dated and the hot water tap was broken. this was the most disappointing part of the hotel. The food and room service came as stated around 45 minutes. the midnight snack was hot but the breakfast was cold on arrival. the room cost itself wasn't bad as I booked it in the morning and was there by the afternoon and everything was ready however, to charge for a room service table usage is ludicrous! I would have been happier if the hiked the price up to cover the cost or optioned me to not use their stupid table as their was a perfectly good desk in the room I could have used!

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by S T From Hong Kong Who stayed in December 2010



 Langham Hotel out of 5 Customer Rating
Super break

Suburb food wine staff and ambience will book again.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by V Pagent From Manchester, England Who stayed in December 2010



 Langham Hotel out of 5 Customer Rating
Superb!!

Wouldn't stay anywhere else from now on

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Mark Blake From Cheltenham, England Who stayed in October 2010



 Langham Hotel out of 5 Customer Rating
Just wonderful

Simply put the Langham was everything we had expected. We are looking forward to returning soon.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by John Fitzgerald From , UK Who stayed in October 2010



 Langham Hotel out of 5 Customer Rating
Great location and best London hotel we have stayed in

We stayed at this hotel for our 20th wedding anniversary. Although there was a slight discrepancy over whether we had booked a double room or twin, as soon as they knew it was a special occasion the reception staff pulled out all the stops. We had a beautiful room with 7’ bed and complimentary champagne and strawberries. The hotel is ideally located within walking distance of Oxford Street and Bond Street shops and the staff were very friendly and helpful. We will definitely be returning to this hotel in the future.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Linda F From Loughborough, England Who stayed in September 2010



 Langham Hotel out of 5 Customer Rating

Interesting stay, the staff were almost over attentive. The Room was nice and a reasonable size for Central London, my only criticism would be the Shower, which was feeble.
The Breakfast Buffet was OK, but much too expensive and the seating and tables were not really suitable for eating food of a plate. The area is used as a tea room during the day and that just about works.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by I Magill From Milton Keynes, England Who stayed in August 2010



 Langham Hotel out of 5 Customer Rating
Great Location for Shopping, Sight-Seeing and Shows

The Langham is a great hotel, and is in perfect location for waking to shopping, sights, and the theatre district. We didn't have to 'tube' anywhere. We also really enjoyed a heavenly nights' sleep at the Langham. The staff were very friendly and helpful at all times. We will definitely come back here on our next trip to London.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Steve G From Victoria, BC, V8Z 5A3, Canada Who stayed in July 2010



 Langham Hotel out of 5 Customer Rating
The Langham Hotel

The Langham hotel was just as I imagined, beautiful, fabulous staff that cant do enough for you and a perfect location.
However, when we received the bill under the door on the morning we were due to leave, we were surprised to find the full price, not the late rooms price, which was considerably more.
When we spoke to reception concerning the price, I had to phone my husband who then had to forward the confirmation email. It was a good job he was at home to send it as they were insistent that we proved our original booking.
Such a shame as this was otherwise a fabulous hotel, which I would recommend. Late rooms needs to make sure when making the bookings that the hotels are aware of the final price.
Also, the late rooms rate did not include vat, (when on other occasions the vat was inclusive on the web price, a bit more consistency would be appreciated) so when we eventually did sort out the bill we had to pay the vat on top.
Shame about the mixed up bill, but hotel was fabulous.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Z Furniss From Newport, England Who stayed in June 2010



 Langham Hotel out of 5 Customer Rating
Wonderful

What a wonderful experience, I stayed here for just one night on a girlie trip to London. Afternoon tea was fabulous. We had cocktails in the bar afterwards which were wonderfully presented. We were upgraded on arrival as requested and I have never stayed in a better room than this, no expense spared. Staff cannot do enough for you. I cannot wait to return.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Belinda Colman From Great Yarmouth, England Who stayed in June 2010



WHAT DID THE BEST REVIEW SAY?

First class hotel, service, room, spa 10 out of 10
Roux Restaurant 11/10
Worth the pennies! Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by D Peters
From Southend on Sea, England
Who stayed in January 2012

WHAT DID THE WORST REVIEW SAY?

On check in we were informed that our room was extremely small but for £30+VAT per night we could upgrade to a larger room (room 308). This room (308) was extremely small for a hotel of The Langham's quality. The Langham obviously only offer extremely small rooms to Late Room users as you have to pay extra for rooms that were obviously available. Draw your own conclusions! Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by J Rayner
From J Rayner
Who stayed in April 2011

Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.