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Langham Hotel Reviews

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Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
82%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Langham Hotel out of 5 Customer Rating
Anniversary treat

First class hotel, service, room, spa 10 out of 10
Roux Restaurant 11/10
Worth the pennies!

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Reviewed by D Peters From Southend on Sea, England Who stayed in January 2012

 Langham Hotel out of 5 Customer Rating
Girl's night out

Lovely spa and massage - but dear.
Excellent cocktails
Good location.
Very stylish
Much needed delicious breakfast

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Reviewed by Bejal P From Richmond, England Who stayed in January 2012

 Langham Hotel out of 5 Customer Rating
Unsurpassable

They could not do enough for us. I am a wheelchair user and did not mention when booking as I have usually managed without aids etc but when arriving at the langham they upgraded us to a room which was huge so I had no problems and there was a walk in shower on a flat surface so I did not need to "manage" I managed perfectly well thank you!

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Reviewed by B Frost From Doncaster, England Who stayed in November 2011

 Langham Hotel out of 5 Customer Rating
A fantatsic hotel but expensive. Shame they charge for everything - you dont even get a free bottle.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Steven Adams From Chelmsford, England Who stayed in October 2011

 Langham Hotel out of 5 Customer Rating
Pampered visit

My daughter and I stayed here in order to take part in the Moonwalk around London (held after midnight) on behalf of Breast Cancer. The staff were all delightful, and kindly let us check in early and also stay on for a couple of hours after normal check out time, in order to have a lie in and use the spa. I couldn't recommend the staff more highly - they certainly appear a happy team. Thank you!

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Reviewed by Susan T From Maidenhead, England Who stayed in May 2011

 Langham Hotel out of 5 Customer Rating
Poor value

I didn't think this hotel was good value at all. I booked a luxury room at a cost of around £350. The room itself was nicely decorated but there wasn't much space. The bathroom was cramped and the bath was too small for a good soak. The room looked inwardly over the air conditioning units.
We decided to come back for a drink after dinner only to find the bar shut at 22:40. It was Easter but we were told that it would be open until late.
Fantastic breakfast at Albert Roux restaurant.

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Reviewed by Jason N From England Who stayed in April 2011

 Langham Hotel out of 5 Customer Rating
One night in the Langham, Classic double room

Nice big room with a superb comfortable big bed. Room on the inside of the hotel, courtyard, so very quiet.
Good friendly discreet service.

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Reviewed by Mark Simpson From Beckenham, England Who stayed in April 2011

 Langham Hotel out of 5 Customer Rating
Late Room Discrimination

On check in we were informed that our room was extremely small but for £30+VAT per night we could upgrade to a larger room (room 308). This room (308) was extremely small for a hotel of The Langham's quality. The Langham obviously only offer extremely small rooms to Late Room users as you have to pay extra for rooms that were obviously available. Draw your own conclusions!

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Customer Service Quality of Room Quality of Food
 
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Reviewed by J Rayner From Kendal, England Who stayed in April 2011

 Langham Hotel out of 5 Customer Rating
Nearly excellent

The Hotel is very grand and the service was almost excellent, a bit slow booking in but got an upgraded room, bit of confusion with bags, but the feel of the place is lovely.
Just let down by no free wifi (others have mentioned this too), the pool was great but out of order on the Sunday morning and no free water at the pool or in the room £4 for a small bottle of water as you come out of a sauna is dreadful.
Finally booking through Laterooms was just cheaper than booking direct but no breakfast inlcuded - would have been better value to have booked direct with the hotel.

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Reviewed by Doug L From England Who stayed in March 2011

 Langham Hotel out of 5 Customer Rating
Not quite the 5-star experience

The Langham is very much a lightly refurbished hotel of yesteryear. If quaint nostalgia is your thing, you might love it, but recent renovations are skin-deep, focussing on the public areas. There is a seaside guesthouse feel to the hotel, from the cheap generic toiletries to the antiquated shower, and the ubiquitous pink chintziness of the chain's branding. Whilst the Langham would clearly never aspire to be a paragon of modern sophistication, there is so much better on offer in London for this sort of money.

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Customer Service Quality of Room Quality of Food
 
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Reviewed by Donald Dewar From London, England Who stayed in February 2011

WHAT DID THE BEST REVIEW SAY?

First class hotel, service, room, spa 10 out of 10
Roux Restaurant 11/10
Worth the pennies! Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by D Peters
From Southend on Sea, England
Who stayed in January 2012

WHAT DID THE WORST REVIEW SAY?

On check in we were informed that our room was extremely small but for £30+VAT per night we could upgrade to a larger room (room 308). This room (308) was extremely small for a hotel of The Langham's quality. The Langham obviously only offer extremely small rooms to Late Room users as you have to pay extra for rooms that were obviously available. Draw your own conclusions! Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by J Rayner
From J Rayner
Who stayed in April 2011
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