Knightsbridge Green Hotel Reviews

Didn't like the fact that my booking was charged as soon as I gave them my credit card number, on the net reservation. I had read that the creditcard number was only to secure my reservation and that my room was going to be charged as soon as got at the hotel. that was a shame, because i wanted to pay in cash and not with my credit card...no good at all...

Mould in bathroom no toilet paper , no women utility (shower cap), no milk , breakfast unacceptable
Just 2 pieces of toast not enough for two people I think price quite expensive should quality more than this .

Hotel is in a fantastic location.
However, the photographs of the rooms must have been taken some time ago!!!
it is all very tired and needs some TLC, it is a crying shame that it has been left unmaintained as it has the most amazing lift that must date back to the 1920's and the intricate iron work on the stairs around the lift shaft is spectacular, but the threadbare carpet and the filthy nets on the windows are just nasty.
The room we had was what i would class as a standard double, no hangers in the wardrobe,kettle dirty cups didnt match, windows could do with a clean, bathroom tiles need grouting and scrubbing and the curtains need a good wash.
Bed linen was crisp and clean, and the bed very comfy, the shower was great, we were facing away from main road and it was very quiet, minimal supply's of tea and coffee only decaf and earl grey in the pot?? so not a great start for a coffee lover, breakfast was lovely, delivered on time and well presented, thoroughly enjoyed it.
The Guest directory is out of date, and all stationery is photocopied with no care for presentation.
All in all, the location is great and the room was ok, but this property could be so much more, its very sad, it could be a real Gem of a Property with very little effort, attention to detail a lick of paint and good clean scrub.
I would stay here again as the location is just perfect, but my expectations will be substantially lower next time.

We had made the mistake of booking before reading the reviews, however after reading them we weren't sure what to expect. 5 mins from Knightsbridge tube, 5 minutes to the Knightbridge area, can't fault the central location. Lobby area was okay, what was a little concerting was being asked for a £50 pounds deposit for the room key. After reading previous reviews, we asked to see the room before we checked in, staff understood, didn't question and is was arranged. On the 6th floor lift went up to 5th only, however no problem unless you have disability as the stairs from 5 to 6 fairly narrow. Lift and carpets a little tired, however, nothing overly wrong. Room was well laid out and much bigger than what we expected. Bathroom was clean, no issues with number of towels, soap, shampoo, toilet paper as previous reviews, shower worked well, so did the toilet. Took 5 mins to get hot water, but again not overly bothered about that and not the end of the world. Bathroom did have a working hairdryer, also bedroom did have a working fridge. Double bed was comfortable, plenty of coat hangers and a safe (Again think previous reviews either exaggerated or were unlucky). Bed room area was a little tired, could do with a paint job, however, it was clean, working and no issues. Furniture in the bedroom a little tired, but did have a small working tv with freeview. So we were okay with the room, but recognized it wasn't 4*. Staff at the hotel were very helpful and very friendly, they even went out of there way to help us find where we were going without even being asked, very polite, equally very understanding with our initial worries given previous reviews. They even recommended a good french restaurant, 2 mins away, equally a close Italian and a closer steak house. Breakfast was a good sized continental, plenty of hot croissants, toast, jam, butter, cereal, yogurt, orange juice, tea and a pot of coffee, no fault there, equally delivered to the room on time, and still hot. If you want a full English you don't get it, however plenty of places around the hotel that serve it. Free wifi was a real bonus and unexpected, it worked well and was fast, albeit you needed wireless connectivity. This is a hotel with shed loads of potential, with a little investment in the infrastructure, room furniture and paintwork could easily add to the ratings. Other than these there is little wrong with it. value for money certainly given location, although I'd understand people's comments if they had to stay for a long period. not 4*, however a reasonable 3* was what we thought and given the location you couldn't question that. Would we go again, yes definitely, equally no hesitation booking.

Room very tired looking-needs redecoration.shower hopeless-really in a nutshell-definitely not 4* luxury- probably only a 2*.Discription and photos very misleading.very good location but thats it.Incredibly disappointing.Ruined new year after spending such a lot of money to make it memorable!!

Why does late rooms use this awful place? Do not fall victim, avoid this hotel.

Good rate, "very helpful and friendly staff" unfortunately I needed to check in quick and change. Was given a very tired the polar opposite of the last room I had there, but the receptionist didi try.
The plumbing needs attention, hot water took for ever to come through.
Overall a good hotel that I would stay with again.

Where was adult supervision? Why couldn't I understand the "English" spoken at the front desk? Why was it SOOO expensive? Was was everything so minimal? Is it typical for English to OVER PRICE - because of the LOCATION< LOCATION< LOCATION?
They are building a hotel next door with all of its construction noises. The breakfast was stale, soap the size of single celled bacteria, heat on LOW and again no Communication or guest accommodation. But, it was a room.

Beautiful room given it was right in the middle of Knightsbridge and we had it on a massively discounted rate. If I had paid the standard rate of £600 I would NOT have been happy though. There was damp patches on the ceilings, the showerhead was covered in limescale and the blinds didn't shut properly.
Also there was no coffee and milk in the room just a kettle, tea and sugar. Only half a toilet roll left which meant my mum had to go downstairs in her pjs to request more! We asked for a few bottles of water to be sent up which we never got and the 'continental breakfast' was somewhat of a joke!

For being this central in London - it was an amazing spot - but we did get it very last minute so a good price too. Had stayed at a chain the night before but thought that this was 10 times better! The bathroom was lovely - big - great bath/shower and huge mirror. 4 poster and plenty of room with good facilities.