Kensington Town House Reviews

Room was tiny and there was no control for the heating the room was too hot to sleep in!

Compact single room. If you stay here try to book front of Hotel(or use ear plugs) as back is very noisy
and right next to tube line. Also a curtain was missing which let in light in the morning-just
what I needed after partying till late. Could not get tv working properly but wasn't in for long so didn't really mind. Overall was very good value and well located, very close to earls court tube. Friendly staff. Would go back.

After reading some of the other reviews we didn't expect much but rang the hotel for a quiet room. For £50 the location was brilliant as it is opposite Earls Court station which made it easily accessible to central London. For us one night was fine there, but be aware the rooms are miniscule and barely could fit the double bed in. There is no table or chair and the lights didn't work plus the bed sheet had not been changed, but luckily we bought a spare after reading about bed bugs! The staff were unwelcoming with poor knowledge of the area and the girl we asked at reception looked shocked we even asked a question about the nightlife by responding 'I don't know.' Not very helpful. I think we were quite lucky to have even got a quiet room as about five different groups staying at the hotel were gathering at reception to complain, later to be relocated!! We got what we paid for, so if service, cleanliness and room size are a must I wouldn't recommend this hotel. As a student I can't really be fussy, but I'm sure hard earners would rather pay a little more to stay somewhere decent.

Was shown to our room at 8pm. Went to complain about excessive heat in room at 8:30, the radiator being jammed on even with the dial set to cold. Was told it would go off automatically 'in half hour'. Went out, came back at 10pm to even hotter room, like a sauna bath, complained, different 2 people on reception said they would guarantee it would be 'off in 10 minutes, as it's linked to the main system'. I was going back and forth to reception constantly, speaking to different people until at around 11pm, with radiator still full on, I asked to be moved to another room, to at first be told there wasn't a spare room, then they eventually did find one, which was just the opposite, stone cold!!
We put our coats on to keep warm then.
At 1:30am there seemed to be a party in the next room which went on for about an hour, despite our banging on their door.
I had to be up at 6:30 the next morning, so this was incredibly frustrating and this experience ruined my next day due too total tiredness.

Absolutely hate when you arrive and you are made to pay the total bill upfront before you have even seen your room. I was shown down an extremly narrow corridor to my room. On entry I found that the room had infact not been cleaned. I was given another room without any problem.
My main complaint about the room was the size of the bathroom. It was tiny and I found it impossible to manoeuvre.

I would say this hotel offered a good price but the room i was in was in the basement and quite cramped...... it has the tube travelling over it so can be a little noisy and the bathroom was very small with the sink right up tight to the toilet making it unusually entertaining for a 6'2" man! i would say all the other rooms would probably have been fine for me, as my expectations are not unrealistic at £50 for the night!!

This place is terrible, please avoid at all costs. We were lucky to only stay here for one night.. the room was the size of a coffin barely bigger than the bed. It was too hot, despite being December the heating was cranked up the window did not open!! We were made to pay for a poor breakfast twice, and the room smelt of sewage as did the toilet! Tiny shower, no soap in the hand soap dispenser and no water to drink completed our stay in the coffin. Enjoy!!!

Lovey hotel, close to the tube station and very good value for money, there is also nice restaurants and local pubs walking distance from the hotel.
The room is probably one of the smaller rooms I've ever stayed in, but it was very nicely docorated, clean and contained everything we needed... we both slept very well and that's all i really want from this kind of hotel.
Good location, good price and a good nights sleep.. what more can you ask for?

Room was directly above four overground tube lines. The noise of the trains made sleeping impossible before 12.00pm and after 4.00am. Incredible anyone would think this a suitable position for an hotel. An error with the booking process meant I had been expected the night before I arrived, luckily they were able to find me a room but the same could not be said for the next couple to arrive who had to find another hotel. The restaurant is not operational so no breakfast. Extraordinary

If a Superior Single Room is the smallish room in the hotel then this is correct, also the hotel is on the tube line and the windows aren't double glazed so don't expect any sleep