Overall Rating
The hotel lobby and style are nice. I stayed in a single room which was really really small. The room was clean and it was OK....... but it was small.
Summary
The room was very small, the bathroom ruined, the staff awful, too expensive for the quality. I visit London three or four times a year and i won\'t stay there ever.
Summary
Booked here to stay with overseas nephew. Closer to Gloucester tube than South Kensington and had a good walk for my older legs which i wasn't expecting. Shower cubicle quite small and no spares in reception e.g. toothbrush which I would have paid for. Good value breakfast though.
Summary
Room was very small and poorly maintained (ill fitting blinds etc). Although attempts had been made to make the room better with a few modern pictures and light fittings the basics were very poor - sink which didn't drain, blinds which let in a lot of light, poorly fitting window which let in a lot of noise from the street below. I've stayed in hostels better than this. I wouldn't stay here again.
Summary
Upon checking in, I was sold the continental breakfast. This consisted of some bread (the toaster was broken for part of my stay), some jams, a choice of 3 cerals and some stale croissants. I was also asked if I wanted to purchase the overpriced internet.
The room quality was poor and the bathroom was awful. The windows were not double glazed so the noise from the traffic was horrific. To top it all, the blinds in the room were broken and when complaining, the staff just closed each slat manually and said "There you do, that will do". Unbelievable!
The sinks in the shower and the basin were both blocked. Absolutely disgusting.
Smallest room ever but clean----food good quality though---very convenient location
Summary
I have stayed in this hotel several times over the past 10 years. Now the rooms are showing signs of age and need an overhaul to clean up the scratches on the woodwork, to fix the sinks that are partially blocked, to repair the carpet etc
Summary
This hotel is awful. do not stay here.
Summary
Great location for RAH and tube.. staff were friendly and helpful.. breakfast was great value for money.. worth a stay
Summary
Great location on Cromwell Road. However the hotel is very dated inside and this is compounded by the poor corridor layout and irregular room shapes.
Needs updated across the board but as a sleep only place at this price it is recommended. Loads of bars, restaurants and shops close by plus Gloucester Road tube. Just dont plan on spending much time in the room. A little bit hot as well.
The hotel lobby and style are nice. I stayed in a single room which was really really small. The room was clean and it was OK....... but it was small. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by C Silcox The room was very small, the bathroom ruined, the staff awful, too expensive for the quality. I visit London three or four times a year and i won\'t stay there ever. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Mrs Veronica Asrilant Houves Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.
