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Kensington Court Hotel Reviews

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Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
86%
would stay again
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All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Kensington Court Hotel out of 5 Customer Rating

Good sized room with comfortable beds. Would defiantly book this hotel again.

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Reviewed by Ann H From Boston, England Who stayed in May 2012



 Kensington Court Hotel out of 5 Customer Rating
Room was ok no hot water, breakfast was SHOCKING

Will not go back again

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Reviewed by A Connor From Manchester, England Who stayed in May 2012



 Kensington Court Hotel out of 5 Customer Rating
Decent, well placed hotel

Well placed, quiet hotel in Earls Court. Very spacious room. Would definitely stay here again

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Reviewed by Alison D From England Who stayed in April 2012



 Kensington Court Hotel out of 5 Customer Rating
Kensington Court Hotel

Met my criteria of acceptable quality close to Underground, easy driving access with car park. Reception staff polite and helpful. Converted one of our two rooms from double to twin to suit our needs. Rooms and beds good size. Wi-fi worked well. One room had no hair dryer. Continental breakfast simple but ok, English breakfast very poor quality. A bit expensive for what it is, but that\'s London.

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Reviewed by Mr Bernard King From Who stayed in April 2012



 Kensington Court Hotel out of 5 Customer Rating

Considering themoney we paid I fel the accommodation could not have been better. The staff were friendly and efficient throughout our stay.

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Reviewed by M Hitching From England Who stayed in March 2012



 Kensington Court Hotel out of 5 Customer Rating
Excellent

Surprisingly excellent value and quality!

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Reviewed by T Lloyd From Taunton, England Who stayed in March 2012



 Kensington Court Hotel out of 5 Customer Rating
Full English Breakfast

On day1 I opted for the Full English Breakfast and was very disappointed with the quality.
The sausages and bacon which are the basis of a good breakfast were of very poor quality and tasteless. I think you should use proper butchery made sausages (such as Lincolnshire/Cumberland) and the bacon was, and I can only describe it as synthetic cardboard, equally tasteless.
I know it was only £2.50 extra, but I did expect something resembling a Full English.

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Reviewed by K Bagley From Stamford, England Who stayed in March 2012



 Kensington Court Hotel out of 5 Customer Rating
Great value for money

Staff very helpful and hotel was to suitable standard. Great advantage to have car park. Only down side was that the breakfast was basic.

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Reviewed by Paul S From Potters Bar, England Who stayed in February 2012



 Kensington Court Hotel out of 5 Customer Rating
Not bad until you wake up in need of a hot shower

As far as the Hotel goes the service was not bad. The two issues that let the Hotel down was their was no hot water in any of the rooms my colleagues and I stayed in the following morning, resulting in everyone having cold showers and starting the day worse for wear. On top of this, on check out the staff manning reception were barely awake and didn't even offer an apology after we complained. If I wasn't for this I would of quite happily stayed again and be happy to recommend the hotel to a friend or colleague.

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Reviewed by S Barnie From Leamington Spa, England Who stayed in January 2012



 Kensington Court Hotel out of 5 Customer Rating
Warm & welcome, reatreat.

Very welcoming staff, happy to help, safe & secure parking, ideal location forr city/west end theatres, via tube, [earls court], 2 mins walk. myself & wife happy to return to this accomadation in the future.

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Reviewed by David Lee From Barton upon Humber, England Who stayed in January 2012



 Kensington Court Hotel out of 5 Customer Rating
New Years Eve stay with friends

Good size room with settee converted into double bed, the other double bed was good size. Room very clean. Recommend for family's with children.

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Reviewed by Mr Anthony Willsher From Who stayed in December 2011



 Kensington Court Hotel out of 5 Customer Rating

For the price I paid this was the best hotel I have stayed at in London.

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Reviewed by E Jones From Rye, England Who stayed in December 2011



 Kensington Court Hotel out of 5 Customer Rating
Kensington Court Stay 13&14/12/11

Room right next to lift, very noisy (lift machinery extremely noisy) which disturbed sleep. Quality of the room poor.

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Reviewed by Mr Richard Dunwell From Who stayed in December 2011



 Kensington Court Hotel out of 5 Customer Rating

The hotel was well located and the service friendly, especially in the dining room. My only minor complaint was that the pillows were a bit on the hard side. We would certainly consider using this accommodation again.

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Reviewed by M Lakeman From Shrewsbury, UK Who stayed in November 2011



 Kensington Court Hotel out of 5 Customer Rating
Single night stay as tourists

The hotel is centrally located for tourism, as it is close to the underground, and major tourist attractions can easily be accessed. Although only breakfast is served within the hotel, there are a wide range of eateries close by and Reception were happy to advise us about where to eat. We stayed for only one night and the room and facilities were very comfortable. Husband and grandson were particularly impressed with the huge flat screen TV! Breakfast was continental, varied and substantial, and we felt no need to ask for cooked English breakfast which could be ordered at a small extra cost. All staff were helpful and courteous.

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Reviewed by Mrs Marie Anne Bowell From Who stayed in October 2011



 Kensington Court Hotel out of 5 Customer Rating
Pleasant Stay

Enjoyed our one night stay in this hotel, room large and comfortable, bed super king and very nice too. The hotel is central to west London and has good transport links. Some parts of the hotel were being renovated and apart from that a good place to stay. Staff pleasant and very helpful

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Reviewed by R Davies From Salisbury, England Who stayed in October 2011



 Kensington Court Hotel out of 5 Customer Rating
Perfect location

Easy excess to travel to central london and west london.staff very friendly and helpful. room was what expected, basis but ok. car park small hold about 10 cars!

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Reviewed by Kevin O From Norwich, England Who stayed in October 2011



 Kensington Court Hotel out of 5 Customer Rating
Great price thru late rooms for this convenient hotel

I booked this hotel as wanted quick access to the M4 and a car park - it is ideal. They charged £15 for 24 hours in car park which is amazing value in London; do book a car park space in advance as apparently it does get busy; reception were helpful to me though even tho I hadnt booked car park; 2 min walk from the tube. Room slightly tired decor but very clean and good size for price; it was a hot evening and window only opens a chink but huge floor-standing fan in there which was thoughtful.

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Reviewed by Clare C From England Who stayed in September 2011



 Kensington Court Hotel out of 5 Customer Rating
Great Hotel

Great location with a clean room and staff whom couldn't be more helpful - in particular 'Sam'.

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Reviewed by Tim Cherry From England Who stayed in September 2011



 Kensington Court Hotel out of 5 Customer Rating

Room was ok, there was a strong smell of paint on stairwells. Shower was hot but very slow. Staff were very good. On the plus side, very close to Earls court exibition centre and tube.

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Reviewed by Bryan H From England Who stayed in September 2011



 Kensington Court Hotel out of 5 Customer Rating
A fabulous little hotel, with very friendly staff. Bedrooms were clean, modern and spacious

No Comment Left

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Reviewed by D Williams From Hengoed, Wales Who stayed in August 2011



 Kensington Court Hotel out of 5 Customer Rating
Overnight stay in London

The hotel price was excellent value for money as the hotel was well located, the staff very helpful and polite and the location very good for restaurants , shops, etc.

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Reviewed by Alan H From Nottingham, England Who stayed in July 2011



 Kensington Court Hotel out of 5 Customer Rating
Overall money well spent - shame about the boiling hot shower!!

Hotel was well situated, good value for money (after Laterooms discount of 200%!), clean & spacious. Breakfast was fine, staff very friendly & helpful & on the whole we thoroughly enjoyed our stay. However, we chose the hottest day of the year to stay & so room was hot (no A/C) so we would have loved long cool showers, but sadly the shower had one setting - boiling hot. Having said that we would definitely use the hotel again.

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Reviewed by R Scott From Yeovil, England Who stayed in June 2011



 Kensington Court Hotel out of 5 Customer Rating

Friendly helpful staff. Clean room and linen/towels. Continental breakfast, full english an extra £2.50 food good. Car parking £15 per day.

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Reviewed by R Taylor From Middlewich, England Who stayed in June 2011



 Kensington Court Hotel out of 5 Customer Rating
Highly recommended!

On the hottest weekend of the year, we had a nice stay at this hotel. All the staff were friendly and helpful and ready with advice. The room was bigger than I expected, the bathroom was fine, except it was difficult to maintain temperature of the shower. There was no AC in the room, but it was not uncomfortably hot as the windows opened fully.
The car parking was a godsend. The hotel is quiet, and well positioned, less than 5 minutes walk to Earls Court Tube, major museums are very close.
I would definitely recommend this hotel and its staff and stay there again!!

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Reviewed by Nicola Beaken From France Who stayed in June 2011



 Kensington Court Hotel out of 5 Customer Rating
Super, little Central London hotel

The hotel is conveniently situated minutes from Earls Court UG, so 10 mins from Central London.
For this level of hotel, I would have paid twice the amount in Central London.
Clean, comfortable rooms, staff friendly and efficient and breakfast, basic, but good.

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Reviewed by Kim H From Richmond, England Who stayed in June 2011



 Kensington Court Hotel out of 5 Customer Rating
Great location

This hotel is ideally situated as it is only minutes from Earls Court underground which is itself on a direct line from Heathrow Airport. The room was fine as a place to recover from a day's sight-seeing ie. clean. Staff at breakfast were very pleasant and hard-working but the ones we met at Reception were surly and abrupt. The price was okay for London.

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Reviewed by R Craig From Glasgow, Scotland Who stayed in June 2011



 Kensington Court Hotel out of 5 Customer Rating

Hotel was basic although location was great for Earls Court tube. Breakfast assistant was pleasant extremely helpful. On check in my debit transaction was not put through correctly leading to a declined transaction, yet when I called my bank they advised the transaction had not been submitted to them and therefore the hotel were not submitting correctly. There was nothing wrong with my card, this was an error on the part of the hotel who did not process the card application correctly. This was correct as the gentleman was doing other things whilst awaiting my card to process. Would not stay again.

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Reviewed by Jean Y From Jersey, England Who stayed in June 2011



 Kensington Court Hotel out of 5 Customer Rating
Would not stay again

Upon arrival there was minimal parking which was also quite tight to manoeuvre in. When trying to get back through the barrier to gain entrance on foot to the hotel, I was left waiting for a good 5 minutes with all my luggage - in the end I had to manually lift the barrier myself with my suitcase and other luggage.
The gentleman at check - in was pleasant, it was only at this stage though that I was informed that the hotel did not offer dinner, only breakfast. Considering the write up stated that there was an onsite bar and restaurant, I found this to be very misleading.
I therefore had to venture out into Earls Court to find something to eat. Whilst there were plenty of options, I am a young female who travels for business on her own and not having the security of the hotels restaurant left me feeling a little intimidated as the street was very busy.
The room was stifling hot (no air con). I did not feel safe having the window open as I was on the ground level at the rear which backed on to the so called car park. There was a fan though...
As for the shower, well it acted more of a wet room since the shower head was faulty and drenched the entire bathroom including the towels! Handy!
I have completed one of the hotels survey cards and have heard nothing back.
A very disappointing experience.

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Reviewed by F Mell From Colchester, England Who stayed in June 2011



 Kensington Court Hotel out of 5 Customer Rating
Kensington

Basic Accommodation, not the comfortable of beds, slight odour of the remnants of being a smoking room, small bathroom but very adequate and clean.

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Reviewed by James Mcgrath From doncaster, England Who stayed in June 2011



 Kensington Court Hotel out of 5 Customer Rating
A more than satisfactory stay for the price, if you don't mind walking up stairs...!

Bedroom no.18 very good; 2 single beds and adequate space. Continental breakfast was okay, served by cheerful staff. Very convenient for Earls Court tube station and exhibition centre (3-4 mins walk), yet in quiet location. Plenty of shops, pubs, restaurants etc very close by. Only major problem was the lift was not working during my stay., and the electronic keycard for the room was somewhat temperamental (but aren't they all?)

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Reviewed by Ian C From England Who stayed in June 2011



 Kensington Court Hotel out of 5 Customer Rating
Great value for money!!

Stayed here for a night and regret did not book for more nights. The hotel was fully booked when we wanted to extend our stay. Well positioned for London with accessibility for Piccadilly, District and Circle Lines. We arrived early at the hotel, about 9.30 am and were allowed to leave our luggage whilst we looked for a breakfast place. Came back about 11.30am and room was ready for us. Extremely helpful reception. Lift to room was small so you may need more than a trip if you have big luggage. Room was spacious with king size bed and a sofa. Bed can comfortably sleeps 2 Adults 1 child. Room was clean with tea coffee, LCD TV, writing desk, hair dryer, toiletries, iron & board and all the basic facilities you could expect from a 3 star hotel. Bathroom was spacious with bath and thick, clean, fresh towels.
Free WIFI in rooms!!
Breakfast was good with the normal toast, croissant & danish pastries, cereals, fruits, tea, coffee or hot chocolate, juices. Cooked breakfast available at different price.
Definitely a good place to stay. Strongly recommend. I'm staying at a different hotel right now, 40% more the price, 2 x smaller room!!

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Reviewed by L Abdul Rahman From Malaysia Who stayed in June 2011



 Kensington Court Hotel out of 5 Customer Rating
Great positio and value

Easy to find from Hotel directions and sat nav.Parked using Parkinmydrive.com as couldnt rely on space still being available at hotel. Very friendly, good breakfast choice. Great fluffy white towels !!

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Reviewed by Carolyn K From Ashbourne, England Who stayed in June 2011



 Kensington Court Hotel out of 5 Customer Rating
Good base for a London break

My wife and I stayed over the bank holiday weekend and we were both impressed by the location and quality of the hotel. Earls Court tube station was only 5 minutes walk away and the double room was spacious and comfortable. Tea and coffee was available in the room which is always welcome. The only complaint would be that the TV reception was poor, but we didn't go to London to watch TV so it was only a minor snag.

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Reviewed by Peter W From England Who stayed in May 2011



 Kensington Court Hotel out of 5 Customer Rating
Overnight stay for Royal Albert Hall gig.

Staff of mixed nationalities all work as a team, help each other, are keen to enter into conversation with guests when time permits and seem a happy bunch. This contributed to an enjoyable experience at the hotel. We would stay again and will recommend to friends.

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Reviewed by Doug Quinney From Folkestone, England Who stayed in May 2011



 Kensington Court Hotel out of 5 Customer Rating
Clean and quiet

Remarkably quiet for being so close to EC, veryhelful staff, brekfast ok, good choice and quantity. recommended so long s you can get it at the right price

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Reviewed by Paul R From Norwich, England Who stayed in April 2011



 Kensington Court Hotel out of 5 Customer Rating
Value

For the price, the best hotel I have stayed in at the capital, I will certainly stay there again...

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Reviewed by C Mulcaster From Middlesbrough, England Who stayed in April 2011



 Kensington Court Hotel out of 5 Customer Rating
GOOD PLACE TO STAY

We enjoyed over overnight stay, the hotel was very accessable from Earls Court Station, easy walking distance and very comfortable accomodation.

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Reviewed by Janelle L From Castle Hill, Australia Who stayed in April 2011



 Kensington Court Hotel out of 5 Customer Rating

Hotel Staff very friendly, the room was clean, only stayed one night but would stay again.

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Reviewed by Linda M From England Who stayed in April 2011



 Kensington Court Hotel out of 5 Customer Rating

Lovely room clean and spacious, all that you need for an over night stay, but breakfast was rubbish, would not have that again.

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Reviewed by Fred M From England Who stayed in April 2011



See all reviews

WHAT DID THE BEST REVIEW SAY?

Considering themoney we paid I fel the accommodation could not have been better. The staff were friendly and efficient throughout our stay. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by M Hitching
From England
Who stayed in March 2012

WHAT DID THE WORST REVIEW SAY?

Upon arrival there was minimal parking which was also quite tight to manoeuvre in. When trying to get back through the barrier to gain entrance on foot to the hotel, I was left waiting for a good 5 minutes with all my luggage - in the end I had to manually lift the barrier myself with my suitcase and other luggage.
The gentleman at check - in was pleasant, it was only at this stage though that I was informed that the hotel did not offer dinner, only breakfast. Considering the write up stated that there was an onsite bar and restaurant, I found this to be very misleading.
I therefore had to venture out into Earls Court to find something to eat. Whilst there were plenty of options, I am a young female who travels for business on her own and not having the security of the hotels restaurant left me feeling a little intimidated as the street was very busy.
The room was stifling hot (no air con). I did not feel safe having the window open as I was on the ground level at the rear which backed on to the so called car park. There was a fan though...
As for the shower, well it acted more of a wet room since the shower head was faulty and drenched the entire bathroom including the towels! Handy!
I have completed one of the hotels survey cards and have heard nothing back.
A very disappointing experience. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by F Mell
From F Mell
Who stayed in June 2011

Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.