Hotel Lily Earls Court A Budget Hotel Reviews

had to move rooms as had no bedding...
had to move rooms as had no bedding. then had no tv and pillows. went to have a bath in the morning and the water ran brown so decided against it. according to their web site it had had a re fit, not my room anyway, certainly didn't look like the images i saw on the web site.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Sep 2009

Bedroom was good welcome tray with china cups...
Bedroom was good, welcome tray with china cups. Comfortable bed, good hanging and drawer space. TV reception poor, no remote available. Bathroom good except for one large tile missing from side of bath and three badly cracked tiles at the end of the bath.<br />Breakfast decidely limited. Orange juice brought to table (no choice and no-one asked if I wanted it), then offer of usual selection for cooked breakfast, toast, tea/coffee. Nothing uncooked other than toast, so no cereals, no fresh fruit etc. Staff pleasant without being particualrly forthcoming. Lifts OK, decor on stairs distinctly tired and worn in places. Suited my purpose for one night. Nothing was bad though I was disappointed with the breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Sep 2009

Hotel was ideally situated for Earls Court and...
Hotel was ideally situated for Earls Court and underground station. Room was just big enough to be called a double but could only get to one side of bed. Very tired decoration and bedding.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Aug 2009

I've put N A for the food despite...
I've put N/A for the food despite the fact we had paid for a breakfast, we were concerned that if ate at the Lilly Hotel, we would immediately have to go to A&E to get our stomach's pumped. Firstly, customer service....well quite frankly if you call a shrill women being rude to customers on both the phone and face-to-face then if I could have given minus marks I would have. Even though on the website (Late Rooms) gave the option to state when one would be arriving, this is pointless as rooms are not available until 2pm (it wouldn't take much to state that on the web site). The room was a reasonable size due to cost...however the carpet was damp and 'lumpy' (who knows who is buried underneath) and the towels had an awful stench emanating from them which, once used, transferred onto your skin...personally, for an extra 20 to 30 pounds its worth going to any number of budget hotels in close proximity. Avoid!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Aug 2009

You get what you pay for with this...
You get what you pay for with this place, however it was functionally OK. If price is your main criteria it will suit. Car parking was an additional cost, about 15.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Aug 2009

Well budget Hotels arfe budget hotels but this...
Well budget Hotels arfe budget hotels, but this one was so budget, they didn't believe in any standards, customer service, cleaning the rooms etc. So beware this is the ideal hotel if you want No customer service,No room cleaning, to be Ignored in the breakfast room<br />breakfast, Handyman as the chief,( i hope he was better at cooking considering the state of the electrics in the room.)<br /> !!! in my room the sockets crackled when you plugged any thing in
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Aug 2009

This was the second time I had stayed...
This was the second time I had stayed at this hotel. It is basic but comfortable and on both occasions I personally found it spotlessly clean (almost always the one thing that is important to people). The bathroom was sparkling, the towels soft and snowy white and the bed linen crisp, white and spotless. Take your own shower gel tho' - only tiny bars of soap provided. There was a small kettle, with tea and coffee , and a spoon! On my first visit tea bags and spoon were missing - perhaps they acted on my comments! There was a television, but reception was awful. At least you could listen! The quilt (it couldn't be called a duvet, it was so thin) was fine in the warm weather, but you certainly need the blankets they provide for cooler temperatures! Breakfast was more than adequate.: orange juice, cereal (comes in a bag), a cooked breakfast if you want it (scrambled egg on toast was plentiful and well cooked - they do the full works as well, which looked good), and tea/coffee, and toast. The only slight problem I had was that it was noisy in the front bedroom I had on the second occasion I stayed, as it was facing a busy road, but that had died down by about 11 pm. For the money, I would say excellent value!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Aug 2009

On arrival the staff were very helful the...
On arrival the staff were very helful the room was clean comfotable , and the food excellent in all good value for money
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Aug 2009

room too small couldn't get round or past...
room too small. couldn't get round or past bed, v v clean, <br />OK for 1 night only
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Aug 2009

This hotel has been refurbished but a number...
This hotel has been refurbished, but a number of small things let it down.<br />The bathroom was clean and well tiled, but the taps were too close to the tiles to operate easily, and there was a dirty 'gap' next to the door frame. The shower curtian was rtoo short, and no bath mat was provided. <br />TV reception was poor, and the net curtain looked like it had been there for years.<br />Although the room was cramped, the decor was good, the bed was comfrotable, and there was adequate storage space.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Aug 2009

hotel room was uncomfortably warm toilet roll was...
hotel room was uncomfortably warm. toilet roll was almost empty. refreshments were poor (only 1 teabag available.) breakfast was acceptable but no smiles from staff .<br />breakfast room has no natural light.<br />hotel is on a main road which remains busy in to the night/morning. opposite bus depot.<br />reception staff unfriendly, apart from Irish lady who was very helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Aug 2009

The good things are location easy access to...
The good things are location, easy access to the tube and very convenient, the beds were comfortabe and the sheets clean, the bathroom clean and newly tiled and fitted out, the huge english breakfast and the no frills, but efficient service. The downside, 4 single beds in what should have been a double room!, the corridoors, lifts and the paintwork generally around the hotel were grubby and deperately in need of paint. My tip to the hotel - employ someone with a bucket of hot soapy water!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Aug 2009

Puntos Negativos Acomodacin normal ni buena ni mala...
Puntos Negativos: Acomodacin normal, ni buena ni mala, un aprobado raspado por mala televisin en la habitacin (solo se veia con nitidez un canal), los desayunos continentales (la mantequilla y mermelada eran de bastante mala calidad) y sobretodo una decepcin en el bao al no haber jabn de ducha. Las puertas de todo el hotel muy duras (habitacin, ascensor, pasillos del hotel).<br />Puntos Positivos: Buena limpieza de la habitacin, la cama muy comoda, y bien iluminada la habitacin. Situacin muy buena al estar cerca de la parada de West Brompton, y estar cerca de una zona de pizzeria y algunos pubs. Por la noche llegas tan cansado de dar vueltas por Londres que no te paras a observar los detalles de tu habitacin ni ver un momentito la tv.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Aug 2009

Helpful staff Clean comfortable room very happy with...
Helpful staff, Clean comfortable room, very happy with everything,will use again for next trip to London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Aug 2009

Clean comfortable accommodation which was competitively priced and...
Clean comfortable accommodation which was competitively priced and adequate for a overnight stop over.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Jul 2009

rooms very cramped and a certain foreign lady...
rooms very cramped,and a certain foreign lady on the reception desk was very abrupt,din,nt get her name,spoke like a robot with no facial expression.would not stay at this hotel again,breckfast was good,and service was eccellant in the restaurant,just a pity our reception was so poor.handy for tube travel,but not impressed enough to go back a second time.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Jul 2009

Very good value for money with freindly staff...
Very good value for money with freindly staff and a lovely breakfast.<br />Nice room too.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Jul 2009

Clean and tidy lt br gt The only...
Clean and tidy <br />The only complaint I had was that the TV they did supply was not of any use because of the reception,the exhaust fan was coming away from the wall in the bathroom and one of the plugs was also starting to come away from the wall. If you need a room with no frills and need a place to stay then I would recommend it.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Jul 2009

Rooms for a queen Only if she liked...
Rooms for a queen!! Only if she liked a shoe box
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jul 2009

I chose the Hotel Lily for the following...
I chose the Hotel Lily for the following reasons. Reasonably priced, close to the Picadelly line to Heathrow Airport and decent reveiws from previous guests. Don't expect a 5 star hotel as you get what you pay for. It was clean and convenient with a few inexpensive restaurants nearby. The first lady at he desk was less than friendly when we checked in and made us wait in the middle of checking us in for a business man who arrived after we did. The evening clerk was very helpful and polite. In all a good, reasonable and convenient place to stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jul 2009

The hotel was certainly inexpensive but sometimes you...
The hotel was certainly inexpensive but sometimes you have to learn the hard way that it can be worth spending a little more if you want or need a good night's sleep. We had a family room with four beds. They all touched each other - were layed directly next to each other with one bed having been set up such that you had someone's feet in your face. The pillows were really flat but the sheets were clean with a comforting, slight odor of bleach. The shower was ok and the bathroom clean. The room and bed cover were very, very tired. Our room was on the front of the hotel which is directly on a main road - very noisy. This didn't lead to a good night's sleep as it was warm enough to have to keep the windows open through the night. Bring your own toiletries as you only get a small bar of soap and a thin towel. No face cloth or hand towel is provided. Staff was quite nice. Breakfast was more than sufficient for the price you've paid. Not sure I'd stay there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jul 2009

not good lt br gt but you get...
not good<br />but you get what you pay for. I didn't pay much on this occasion, and I didn't get much
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Jul 2009

The hotel was a little dated and needed...
The hotel was a little dated and needed some maintence, it was clean and friendly and just the job after attending a concert at Wembley it was cheap and cheerful
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Jul 2009

I had booked this hotel mostly on price...
I had booked this hotel mostly on price and situation - then I read some not so good reviews which almost put me off. In fact I stayed two nights - its not brilliant on decor, but its clean and comfortable, with ample breakfast delivered fast and freshly cooked to order. Its almost opposite Earls Court exhibition centre, and a few hundred yards from West Brompton Underground. After checkout I was able to leave my luggage in the foyer until later - no problem. Unless I have a big Lottery win, I will certainly stay there again when in London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jul 2009

The quot twin quot room I booked was...
The "twin" room I booked was single size proprtions with 2xsingle beds crammed inside. It was in need of redecoration...and re-fitting. The portable TV did not work. Wardrobe door would not not close and remained open throughout our stay. Bathroom and toilet were tiny...bathroom needing painted. No shower gel/shampoo supplied. One measly odourless soap tablet was supplied. The accommodation would require major surgery and brought up to proper standard if I were ever to return.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Jul 2009

Very friendly welcome from staff The room was...
Very friendly welcome from staff. The room was noisy as it faced on to a main road and backed on to what appeared to be some sort of plant room which had a motor / generator running. However, clean and comfortable despite the fact that the shower did not work to well. Nonetheless, what can you expect for 25.00 per night in central London in July. Good value for money if you need somewhere to crash for the night.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jul 2009

The customer service both on the telephone before...
The customer service both on the telephone before we went and on arrival was probably the rudest I have ever come across. They actually hung up the phone on my partner upon merely checking our booking. The room was ok, (would have been nice to have a hairdryer), but never mind. The food was good, however the planning of breakfast was chaotic, with not enough tables and chairs for all the guests. Suitable accommodation for 1 nights stay and for those who don't mind a couldn't care less attitude by staff.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jul 2009

whether you are paying little or a lot...
whether you are paying little or a lot for your accommodation, you should still expect a minimum level of service and health & safety.....at this hotel you have little of either.<br />here is a list of things that happened....please make up your own mind......<br />1. got into the shower to discover the cold water was trickling out therefore i had to have a very hot shower.<br />2. they DO NOT provide bath mat/towel for the floor and when i got out the shower i slipped and banged my head on the bath.<br />3. mirror grubby & glass coating missing.<br />4. wardrobe door hinge broken.....resting at an angle.<br />5. we had to move rooms because of the water, then was told "can you please bring back the key asap because we need the room for someone else" !!! ......knowing the water wasnt working !!!!!!! <br />6. We moved rooms, then the TV didnt work properly.....bad reception<br />7. in new room.....wardrobe handle came off in our hands<br />8. we only had 1 towel on the bed....i asked for another at 11am when we went out for the day.....arrived back at 11pm to find 1 towel STILL on the bed.....and no extra towel for the bathroom floor......had to go to reception MYSELF to get it.....no room service offered.<br />9. when we booked through late rooms it wasnt clear as to whether there was any breakfast included.....so i phoned the hotel directly and a man told me all rooms included breakfast....when we arrived we were told it didnt !!!!!<br />10. having explained all these things to the general manager, and asked for a dscount, she said "im sorry i cannot offer you anything, you only paid 58 per night which was a very good rate" !!!!!!!! <br />i felt i wasnt listened to and my complaints were totally dismissed. i paid 174 in total for 3 nights and whilst it isnt a lot by Londons stds, its still 174 out of my pocket and i felt i did not get value.<br />The only positive was the bed was extremely comfortable.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jul 2009

small basic hotel fine for couple of nights...
small basic hotel fine for couple of nights but not for longer, breakfast basic but quick service and tassted nice, excellent location for site seeing car parking 12 per day could understand charge if not staying at hotel should be free to residents .
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jul 2009

The location of this hotel is brilliant if...
The location of this hotel is brilliant if you're planning a weekend in London and want to be central and close to attractions. It is a 3 minute walk from West Brompton tube, at the back of Earl's Court and is on the District line, so it's very easy to get around London. The room we were in was right next to a passage way door, which creaked very loudly whenever anybody walked through it. It was also very stuffy in the room, with no air conditioning. The room is also very small, with walking space alongside only one side of the bed. The bathroom also smelled slightly of mould, and was again very small. However, being in a double room on a Friday night in central London for 58.00, it wasn't too bad.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jul 2009

i thought that even though the hotel was...
i thought that even though the hotel was basic, it was more than adequate for the type of hotel that was needed. basically the perfect tourist hotel, where you don't plan on spending much time in your room. <br />the disappointment came from the fact that they advertise a bar but it wasn't open at all through our stay. Also, the room was very warm, but i would put this down to the weather more than anything else.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jul 2009

For a budget hotel this exceeded our expectations...
For a budget hotel this exceeded our expectations. Small but very clean.<br />TV didn't work and the only toiletries supplie were horrible cheap little bars of soap but apart from that it was perfectly fine. I would recommend this hotel to anyone needing somewhere cheap to stay and I'd use it again.<br />Friendly staff, very helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jul 2009

We booked this hotel over others as the...
We booked this hotel over others as the photographs looked nice. When we arrived we found that the walls were dirty and there was tiles and wall paper missing on the walls. We spoke to the person on reception the evening we arrived but he couldn't do anything. The following morning we spoke to someone else on reception and was told it was a group room so the walls got dirtier than the other rooms. There was no offer of any resolution and we were just told that someone would look into it. The beds were clean and so was the bathroom so the maid service was good.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Jul 2009

Hotel Lily is of a very poor standard...
Hotel Lily is of a very poor standard of cleanliness, repair and I would not stay there again. The shower was an adapter from the taps which meant the water came out poorly and temp control was virtually non-existant. As I travel with only hand luggage, I bring minimal toiletries normally relying on the hotels provision. This hotel came with a bar of soap (the type you get in poor public toilets). The room had a portable TV (no remote) which barely got reception and the beds were like sleeping on a park bench - appropriate given the accommodation is a step up from staying on one. The location is dire, positioned opposite some kind of depot for HGV vehicles meaning rumbling of engines and reverse signals day and night. On a walk to find some decent food nearby, there was a vagrant asleep in a children's playground and women being hassled on the streets. The hotel has no control over this I understand, but it's just to make other single visitors aware, especially women. The price may appear generous for London however I'd urge you to spend 10-20 more and get a world of difference in quality.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Jul 2009

more than pleased with Hotel Lille It was...
more than pleased with Hotel Lille. It was ideal for for my sister and I. The room was clean the bed linen was spotless. Only complaint was overhead reading lights they were extremely hot to adjust maybe should nt have halogen bulbs. However that aside would stay here again thank you.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Jul 2009

If you just want a cheap base from...
If you just want a cheap base from which to explore London it's ok.<br />Sure, if you look closely the place is tired, peeling wall paper, badly painted skirtings, broken and missing ceiling tiles, doors that scrape the ceiling.<br />My room (225), was small but the bed was at least clean and comfortable... or it would have been were it not for the horrendous heatwave that swept London this week! BEWARE: no air conditioning!!!!<br />The place is easy to find, just a short walk from Earls Court Underground station (The Warwick Rd exit) so very convenient for quick access to the Centre of London.<br />There was good security all through the night at the entrance to the hotel so it felt safe.<br />The TV didn't work very well and the radio was broken, as were a few of the fluorescent tube lights in the room. The shower worked fine and was quite powerful.<br />There was not much noise from other rooms or outside either even with the window wide open.<br />Breakfast was served in the 70's cruise liner basement dining room from 7am and was again, ok. Little choice but cooked well, nice and hot and not swimming in grease.<br />Overall I was fairly happy but would not have wanted to spend more than 1 night here, next time I will choose somewhere with air conditioning even if it does cost a little more.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Jul 2009

Ok for a group of Lads to rest...
Ok for a group of Lads to rest their heads after a night out in London but dont take the wife unless you want her to leave you! Not a bad area though, felt safe at all times and loads of places to eat and drink in walking distance. About 15 mins from city centre on tube. <br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jun 2009

Nice place for a short stay We wanted...
Nice place for a short stay. We wanted a place just to sleep and have a few drinks in the evening. Suited us very well.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jun 2009

Very good location couple of minute walk from...
Very good location, couple of minute walk from tube station. clean room and hotel. ideal for city break. did not get up for breakfast as had a late night so cant comment on that
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jun 2009

Using hotels in London a lot on business...
Using hotels in London a lot on business, I was pleasantly suprised by this one. No, the customer service isn't great, nor is the hotel in general of a 2/3* quality. But you get what you pay for! Matresses' have all recently been replaced (therefore comfortable), shower acceptable, noise from other rooms (and corridor) also acceptable. Bottom line... if you want 4/5 * service, check into the nearest hilton at 3/4x the price.. if you're looking for geographical conviencince that is clean and is as comfortable as the price tag says it will be, this is a winner!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Jun 2009

Hotel was well sited for travel around London...
Hotel was well sited for travel around London and the service I received was good.My room was reasonable except the TV was not working.Bed was comfortable as I don,t like hard beds.<br />Staff at the reception desk were very helpful at all times.<br />I would stay there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Jun 2009

A little rough around the edges but a...
A little rough around the edges but a little gem of affordability in the otherwise insane prices that are seen in London
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Jun 2009

The location of the hotel in London is...
The location of the hotel in London is very convienent and for somE where to just put you your head down then it ticks that box. The impression I came away with was that the staff didn't want to engage with the guests or make eye contact unless they really had to. As for my room it reeked of stale smoke! In hind sight I should have insisted on being moved - one to watch.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Jun 2009

Reception staffparticularly those on duty during the day...
Reception staffparticularly those on duty during the day, were extremely helpful and accommodating.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jun 2009

Pleasant staff Room acceptable for the price no...
Pleasant staff. Room acceptable for the price (no frills really). Breakfast was good. Location excellent for our purposes. Very clean!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Jun 2009

You get what you pay for lt br...
You get what you pay for.<br />It was cheap abd for that we got a tiny room with only enough room for one person to walk past the bed at a time.<br />The breakfast was OK but served with sawdust sausage one egg bacon and baked beans- no cerial, one glass of juice.<br />Good location for us though
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jun 2009

I stayed at hotel Lilly for Graduate Fashion...
I stayed at hotel Lilly for Graduate Fashion week which is held in Earls Court 2. Hotel LIlly was very conveniently located for this event and was near the tube st too. The reception area and hallways looked a rather tired but I was happy with our room. It was clean and the bathroom looked recently refurbished .The room however was very pokey so I wouldn't want to stay in there for longer than a night or two. My over all opinion is my stay was good value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jun 2009

Room small but clean very good shower clean...
Room small, but clean, very good shower, clean sheets and towels every day. 1 min walk from tube and plenty of places to get coffee and breakfast. very good value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jun 2009

Overall we were happy with our rooms they...
Overall we were happy with our rooms. they were quite small but as it was very cheap it was what we expected. it had a great location for us as we were going to earls court and it is only a two minute walk. However, on out last night we found a mouse in our room. After telling the woman at reception, who didn't seem to be very bothered and tried to lay the blame on us asking if we had food in there, we had a proper look down the sides of our beds etc and found that it was absolutely filthy and looked like the beds had NEVER been pulled out and cleaned behind or under. If we hadn't have found a mouse we would have considered staying again but we wouldn't consider it now. maybe if the staff on reception had made an attempt to apologise or take responsibility I wouldn't have given it quite such a bad review.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Jun 2009

For what I paid then I guess I...
For what I paid then I guess I shouldn't grumble for accomodation in Central(ish) London. It's located out of the congestion charge area and is close to both Earl's Court and West Brompton Tube stations so access to the centre of London is easy. One word of warning, the pillows and quilt are extremely thin.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Jun 2009

The Hotel is very handy for Earls Court...
The Hotel is very handy for Earls Court, you get a substantial breakfast included in the price. The room was adequate and the bed certainly comfy. Bedlinen clean, windows not.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jun 2009

Where do i start lt br gt good...
Where do i start!!<br />1 good thing, my room was ready at 8:30am in the morning!!<br />Bed: I could feel springs in the bed<br />Room: was cold and heating wasn't working<br />Tv : rubbish tv signal<br />Value for money: no, over priced!<br />Breakfast: Only Orange juice was offered ~(i don't like it)<br /> Food was pre-cooked<br /> Toast was cold<br /> A full english Breakfast is not 2 slices of bacon, cold baked beans, 1 sausage and 1 freid egg. Where are the mushrooms, black pudding, tomato, freid bread, hash browns extra sausage and scrambled egg!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jun 2009

The room was exactly as expected - clean...
The room was exactly as expected - clean and functional. It was excellent value for money and the inclusive full breakfast was spot on. No complaints at all. Thank you
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Jun 2009

The hotel is tatty but clean The room...
The hotel is tatty but clean. The room was small but all I wanted was a place to shower and sleep. The breakfast was very good. For 59.00 pounds per night and in a central place with access to the tube the Lily Hotel was ideal. I refuse to pay over 100.00 per night, what a waste of money when I can spend the money doing other things.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 May 2009

Although not luxurious was clean and comfortable Had...
Although not luxurious, was clean and comfortable. Had everything I needed, apart from teabags (only coffee provided in room) and teaspoon to stir in my sugar! Would have appreciated a mini shower soap in addition to the tiny tablets of soap provided. I was very glad of the extra blanket provided in the wardrobe. Breakfast was excellent. Staff helpful and pleasant.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 May 2009

this is ideally located - mins walk from...
this is ideally located - 2mins walk from th tube station. We had a quad room, which was of good size and clean. The reception lady was very friendly and extremely pleasant. Unfortunately we are pretty sure one of our friends left her mobile in the room (as she had it there in the morning and shortly after leaving realised it wasn't on her). When we asked the hotel about it they weren't too helpful about it. Long story short we never found the mobile, although not 100% sure it was still in the hotel room but still worth mentioning in case...
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 May 2009

The hotel is 's vintage and despite attempts...
The hotel is 70's vintage and despite attempts to freshen it up it feels dated. The stay was ok, but had an 04h00 fire alarm evacuation one night
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 May 2009

our hopes of the hotel went quickly downhill...
our hopes of the hotel went quickly downhill when approaching letters were missing from the hotel sign. then with the two of us & our cases struggling to fit into the lift we made our way the one of the smallest, most basic room in london. a tiny tv with only two channels, a shower that dribbled boilling hot water, a bathroom to small to fit on the toilet & only two plug sockets. the decor hadn't been touched in years & no care had gone into previous repair works. <br />I strongly recommend staying at this hotel, if i had been with the mrs or family i would have walked out & found somewhere else to stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 May 2009

Myself and my wife just wanted somewhere to...
Myself and my wife just wanted somewhere to put our heads down in the evening and in this respect it was fine, if room was slightly too small. Thought breakfast staff were a tad unfriendly, but that apart, the place was ok.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 May 2009

What a dump Fire doors with holes kicked...
What a dump! Fire doors with holes kicked in them, a bare strip light for the 'ambient' lighting in my room, wrecked cheap furniture, stained carpet, smelly, need I say more. I can't comment on the breakfast because I didn't dare stay to eat it...
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 May 2009

Servicio y atencin correctos Hotel un tanto desvencijado...
Servicio y atencin correctos. Hotel un tanto desvencijado y pasado
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 May 2009

They say that you get what you pay...
They say that you get what you pay for, but at Hotel Lily you can get slightly more. As a base for excursions into the local area I would recommend it provided that you were not planning to spend a large amount of time in the hotel. For people who are going to be at Earl's Court Exhibition Centre it is excellent.<br />The accommodation is very basic with small rooms, don't expect any frills (but you shouldn't at the low prices they charge). The hotel is about 150 yards from West Brompton Tube station and about 200 yards from the Exhibition Centre. Some parking is available at 12 per day but it is limited so you may have to park nearby if you are driving.<br />The hotel seemed to be very popular with foreign guests (which I liked) although a coachload of French Students during my four day stay meant that getting a seat at breakfast was problematic. On the subject of breakfast, the English Breakfast was excellent with the bacon being cooked to perfection!<br />Overall I would recommend Hotel Lily to people on a budget (and especially people who want to be close to Earl's Court Exhibition Centre). I thought that the stay represented great value and the crowning glory was the excellent breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 May 2009

The hotel was interesting with a lift that...
The hotel was interesting with a lift that said max 3 people but hard pushed to hold one with a large suit bag, the doors then opened to scrape the roof, the room with a double bed in left enough room to walk down one side, room was warm bed was comfortable, the bathroom was tight and the shower was less than powerful but as I was only there to meet a few friends and have a beer it was okay. The bar was closed so do not expect a pint but the Lillie langtry and the prince of wales nearby were good value.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 May 2009

excelente localizao metro a m minutos para chegar...
excelente localizao, metro a 200m, 10 minutos para chegar ao centro de londres, dificil encontrar melhor relao qualidade-preo-localizao, ideal para quem visita londres por 2 ou 3 dias em que o hotel apenas serve para dormir.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Apr 2009

Basic but great for the price and location...
Basic, but great for the price and location. Don't expect the bar to be open though, but there are pubs and places to eat close to the hotel. Car parking is very tight, but at least there is a car park. I would stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Apr 2009

This hotel provides absolutely basic rooms The first...
This hotel provides absolutely basic rooms. The first day, the bottle trap of wash basin was leaking and I had to get it repaired by complaining to the receptionist. A few bed bugs were noticed in the rooms. Moreover, towels were not changed daily. Just 1 blanket for a twin room (i don't understand how 1 blanket can be shared in a twin room). English Breakfast was not buffet. It was served on table with very limited variety. Only benefit of this hotel is that it is near Earls Court Exhibition Grounds, otherwise not worth the payment.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Apr 2009

TV was small and terrible reception and the...
TV was small and terrible reception and the bedding was inadequate for the temperature fluctuations in the room.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Apr 2009

We were made to feel welcomed on arival...
We were made to feel welcomed on arival, all contact with hotel staff was positive and we found everyone to be efficient and pleasant at all times. The room was basic, but has a colour TV, and tea and coffee making facilities. The en-suite bathroom was clean with plenty of hot water. The breakfast was very good. On the whole it suited me for a mid-week base for my childrens' first taste of london. They all enjoyed their stay and would visit again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Apr 2009

Everything was fine except only one teabag in...
Everything was fine except only one teabag in room and at breakfast on sunday morning after being seated had to wait 20 mins to be served while others that arrived after ourselves were served before us. Tea toast and jam and fry up all served at same time resulting in, by time we had toast and jam, fry up was cold.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Apr 2009

The hotel was very close to west brompton...
The hotel was very close to west brompton station which was convienant for us, the only thing i didnt really appreciate was there breakfast servers and the staff they were not very friendly even the receptionist was not as helpful as they could have been but the general experience was ok.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Mar 2009

This hotel room was small and no worse...
This hotel room was small and no worse then the room that i paid over 200 for in june last year and i only paid 60 per night fo rthis one, it was on the main road for earls court so perfectly located for there and also right next to tube. It was clean and tidy and warm, just what i needed for my one nights stay. I never made it to breakfast thanks to too many wines at the wedding i was staying at so unable to comment on food. The staff were helpful and friendly
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Mar 2009

a little expensive for what you get but...
a little expensive for what you get, but breakfast great
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Mar 2009

Great value amp very friendly ...
Great value & very friendly
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Mar 2009

Nous tions deux nuits cet htel avec mon...
Nous tions deux nuits cet htel avec mon compagnon. Mon avis est mitig. <br />Les points ngatifs : accueil glacial, chambre modeste un peu petite, htel sombre (salle de petit-djeuner au sous sol par exemple sans fentre)<br />Les points positifs : juste ct de la station de mtro ou bus, 2 stations de mtro de South Kensington donc finalement on est rapidement au centre de Londres, chambre propre.<br />Je vous le conseille si vous n'avez pas trop les moyens et que vous y tes finalement que pour dormir.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Mar 2009

I booked a double room and I was...
I booked a double room and I was very surprised when I entered the room it was twin which is not comfortable for a couple.<br />The room cleaner entered to our room without knocking on the door which was very uncomfortable as we wanted to be undisturbed.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Feb 2009

OK ...
OK
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Feb 2009

Generally a pleasant stay The room was a...
Generally, a pleasant stay. The room was a little on the poky side, maybe having a single bed in a single room would've made a little more room, but on the whole a decent hotel in a not overly loud area, close to London attractions which suited me fine.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jan 2009

Mala calidad relacin precio limpieza ineficiente en general...
Mala calidad relacin precio, limpieza ineficiente. en general estuvimos fatal y tuvimos que buscar otro alojamiento porque era nefasto.No lo recomiendo
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jan 2009

This hotel needs a serious renovation ...
This hotel needs a serious renovation.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Jan 2009

The visit was because someone was in hospital...
The visit was because someone was in hospital. As a consequence, we had irregular hours for coming and going. The receptionist was extremely kind and went out of her way to help us where she could.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Dec 2008

The room was damp and cold There was...
The room was damp and cold, There was a obscure floating wall in the bathroom that was covered in greed mold/ Slime not nice
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Nov 2008

Hotel was in a poor state was given...
Hotel was in a poor state, was given a twin room even though double was specified on booking, however they did find me a (very) small double when I pointed out their error.<br />One person at reception was dressed in painting overalls ... a clear indication of the state of the hotel to follow. Breakfast was average, but twice I had to ask the waiter to stop moving things around on the table whilst we were trying to eat!<br />Overall quite poor, and , if this was the discount price, I pity anyone who pays full price!!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Nov 2008

You get what you pay for and this...
You get what you pay for and this was a London Hotel at under 100 a night! But no excuse for damp blankets, cold rooms and dangerous light fittings.<br />The metal window and single pane glass means condensation and cold was inevitable. However on retrieving a blanket from the wardrobe floor, the floor was smashed open to reveal the joists and the blanket itself was sodden with damp. The overhead pull switch light fitting detached itself from the wall above the bed, dropping a 2' fluorescent bulb on my head. Quite comical really but as they charge your credit card on arrival and the reception staff ignore all complaints and offer no compensation, there is little I could do about it. No I would not recommend or stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Oct 2008

The accommodation was comfortable and warm The facilities...
The accommodation was comfortable and warm. The facilities were good all a person would want.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Oct 2008

The room I got was neat but had...
The room I got was neat but had less space. Everything looked like they were old and could get damaged very easily. The alarm-clock radio did not work, there were problems with the wash basin not getting drained off because the blocker could not be unblocked. A guy came in, took that off and put it right beside the tap as if I had something to do with that later on. The food was good but we had to go to an underground restaurant for that (yup, underground.. no windows!). Considering it was cheaper than any other hotels it was okay for the money we spent (59/night). Had everything worked in the room I would've given this a better rating.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Oct 2008

Welcome wasn't particularly welcoming - receptionist checked us...
Welcome wasn't particularly welcoming - receptionist checked us in whilst still carrying on her conversation to colleague - no eye contact and a bit too quick to take our payment!<br />Rooms basic and clean-ish (funny stain on one of the bed spreads which makes you wonder if they ever clean them) We stayed in a room for 4 people with 4 single beds "crammed" into a normal size room. Mattresses of varying quality - could actually feel the springs through some of them! No handles on the wardrobes (they'd been either pulled off or fallen off) but there was a kettle and selection of tea and coffee.<br />Breakfast was a redeeming quality - friendly efficient service, with a decent portion of bacon, eggs, beans and toast!<br />In all, for the prices (27ish per head) it's a room with a warm dry bed in an accessible part of London. Although not great, it did our group fine. Despite the other reviews, the place seemed quite busy, but I get the impression the management aren't too bothered about repeat custom. It certainly wouldn't be my first choice if staying in London again but if needs must...
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Oct 2008

The room needs to be refurbished wallpaer missing...
The room needs to be refurbished, wallpaer missing or badly hung. There were no shaver points. It is overpriced. The fire alarm went off at 2am in the morning for no apparent reason. No one from the hotel checked to see if there was a fire they just concentrarted on getting the alarm off. Two minutes after the alarm was silenced, it went off again!! There was a musty smell in the room and the corridor.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Oct 2008

Very disappointing I requested a double room but...
Very disappointing. I requested a double room but was only offered a twin. I was by myself, so if they only had a twin then a single room would have been adequate but this was never offered to me, so I paid 15 a night for the privilege of stopping in a twin. The staff very abrupt and not really interested when I queried it. They had already got me to pay in full so I had little options. The sink in the bathroom had no plug so difficult to shave and then I tried to dry my hair and nearly killed myself with the back glowing red hot it melted the head of the hairdryer.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Oct 2008

The hotel was probably one of the worst...
The hotel was probably one of the worst that I have stayed in, but to be honest I didn't expect too much for the price, but I don't understand why we accept substandard accommodation just because it is London. it was a 4 bed room and each bed touched one another. To get to one bed you had to physically step over another one! The shower didn't work so had no choice but to have a bath. Give it a miss!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Oct 2008

Everything as expected great location nice breakfast nice...
Everything as expected, great location, nice breakfast, nice area but night time receptionist was cutting his toe nails and he didnt stop even when i was talking to him.Size of the room which was very very small which was a set back but they said that if we would had a two bed one would have been biger
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Oct 2008

The hotel was easy to get to just...
The hotel was easy to get to, just up the road from West Brompton tube. The staff are very friendly and helpful. The room was basic, comfortable, but a bit outdated and shabby. Bedding inadequate, no duvet or blanket and I was unsure about the cleanliness of the blanket found in the wardrobe. OK for one night, but would not recommend for a longer stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Oct 2008

Stay someone where else lt br gt My...
Stay someone where else. <br />My room had holes in ceiling, doors you nearly had to pull of the hinges to open, so much so that there are holes in the wall where the door has smashed into it, luke warm water, non working shower, TV from the 70's which has probably never been PAT tested didn't matter anyway you only had a choice of one fuzzy channel. 1 man lifts 2 if you have no bags. I didnt complain as my colleagues room wasnt any better and from the look of the general state of the whole place I suspected that my room was probably typical. It had been a very long day and I needed to sleep it was not the time to argue over which crappy room I got and it was far to late to go find something else. It is basically bang outside Earls Court with a captive market of exhibition contactors who don't get a choice of where they stay and get put up in the cheapest and in this case the nastiest hotels going. <br />This experience is a real shame as I am a great fan of late rooms and a regular user and this rates as the worst hotel I have stayed in the last 15 years <br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Oct 2008

Distinctly average but not bad value considering location...
Distinctly average but not bad value considering location.be aware the car park is an additional 12
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Sep 2008

Not great lt br gt Rude flustered receptionist...
Not great! <br />Rude flustered receptionist, dank mouldy rooms in much need of facelift. Given a twin instead of double without warning or discount! Breakfast consisted of egg, beans, sausage, bacon and toast only - no cereal. At only 84 I don't expect "the hilton" but the place should at least be clean!<br />On the plus side, very close to earls court, and the parking is cheap enough if the receptionist can be bothered to see if there's a space for you.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Sep 2008

This is one hotel to give a miss...
This is one hotel to give a miss at any price. You will be disappointed. The room on the fourth floor I was in was like the worst type of rented accomodation you may imagine. In the bathroom the extractor fan had no cover, exposing the electrical workings.<br />One of the bath handles was hanging off the bath and it had the most feeble shower I have ever come accross.No plug in the hand basin and all the tile grouting around the bath was cracked and perished.No shampoo and shower gel just a very small bar of soap provided.The beds are tiny and the matress very unconfortable.I had a very poor night's sleep. <br />The breakfast was well presented by hard working freindly staff.The quality of ingredients was poor however.<br />The room and public areas are very shabby indeed. the lift only makes it to the 2nd floor of a 4 floor hotel!I could go on but I'm sure you get the picture.....Don't stay here.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Sep 2008

No Frills reasonable breakfast what you want for...
No Frills, reasonable breakfast what you want for your money
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Aug 2008

this was the worst hotel i have ever...
this was the worst hotel i have ever stayed in... from previous views and pictures it didn't seem that bad... but it was a pit... the room had no fan or AC, it was burning hot and the bathroom was in such a state... the pillows had stains and the kettle had dirty water inside... the rest you can read between the lines... never not even for free...
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Jul 2008

The hotel was presented in a fairly good...
The hotel was presented in a fairly good manner by the website. However, upon arrival I was extremely disappointed from the moment I arrived to the moment I left. The rooms were tiny, badly appointed and in my case, had exposed electrics. Very few of the "extras" were available or worked. There was no hot water and if there was, there was no water pressure. I was charged for three days parking depite only being in the carpark from first entry to last exit of 36 hours. The staff were fairly friendly but only when they could be found. Overall, 1 out of 10 and I would not recommend this hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jul 2008

Sorry but this hotel was worn out grotty...
Sorry but this hotel was worn out, grotty and generally unpleasant. Stains on all roof tiles on the 2nd floor, loose (and dirty) bathroom fittings. I guess just what I'd expected for the low price (79) in London. Won't be going back!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Jul 2008

All the basics were in place Room noise...
All the basics were in place. Room noise fronting busy road would be a problem on warm summer nights with the windows open. Fair price on basis that rooms at any price other than extortionate are becoming like hens teeth in London. Perhaps it needs a recession for a reality check. For the record this was a double ensuite including breakfast for 84 pounds.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jul 2008

tv's need upgrading rooms a little costraphobic no...
tv's need upgrading, rooms a little costraphobic, no waste bin in the bathroom generally needs redecorating, we also had a struggle with the room key.one of the rooms smelt of smoke.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jul 2008

The smallest hotel in the world ...
The smallest hotel in the world.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jul 2008

First of all it was a last minute...
First of all it was a last minute booking so we weren't expecting the Ritz but the two stars this hotel seemingly has must be the ones looking down from the sky at night. Limited conversation with staff, the smallest room in the world, our shower curtain was stuck together with black electrical tape, light-fittings hanging off the wall and a very un-clean room. I could tell you about the food if we dared to venture downstairs to the "basement" for breakfast but the standard of everything else let us think we'd be better off seeking meals eleswhere. It's advertised as having new rooms and bathrooms, would've hated to see the old ones. Thankfully we didn't have to spend much time there.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Jul 2008

This hotel is in a great location and...
This hotel is in a great location, and for the price you can't really find anything comparable nearby.<br />You basically pay for what you get, the hotel is basic, and rooms nothing to right home about, but for a base to explore a very nice area of london, then it is wonderful, staff were helpful and friendly, though didn't have a great deal to ask them about as it was all very straight forward.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Jul 2008

most dreadful room i have ever seen i...
most dreadful room i have ever seen!!!!!! i know it wasnt expensive but even so......gross!!! light not working, window handle broken off ...electric wires dangling with tape around!! the breakfast was awful...cheap horrid baked beans, white toast and the food appeared as soon as you sat and other guests were sitting watching waiting for the table....need i say more....
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Jul 2008

The hotel is located in an excellent position...
The hotel is located in an excellent position for central London, just outside the congestion charge zone, and has car parking facilities (12.00 a day) excellent!!. The rooms are basic but clean however the bathrooms could do with modernisation. It was nice to have a good old english breakfast and overall it was a good experience.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Jun 2008

Standard of rooms has hardly improved since a...
Standard of rooms has hardly improved since a previous visit some 5 years ago. No chair or stool in room so not posible to use work counter. Rooms are very small. Re-furbisments advertise are only superficial.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Jun 2008

This hotel does exactly what is said on...
This hotel does exactly what is said on LateRooms, excellent location for Cromwell Road where I was working and great value for money. I presume this is an independently ran property as this was reflected in the helpfulness of all the staff from reception to housekeeping. I was dubious after reading the other reviews however if you want good and honest service stay here, Its much better than the other chain hotels in the area who claim do give you the world and don't! this gives you exactly what you pay for without a fake 'chain' smile. I will be back!!!!!!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jun 2008

A simple hotel for a simple man Will...
A simple hotel for a simple man! Will stay again as bargain rates and great staff make up for everything else! Will be bringing the family in August - great location too.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jun 2008

Hotel comfortable but very noisy To stay there...
Hotel comfortable but very noisy. To stay there again i would ask for a back room
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jun 2008

The price was good for central London and...
The price was good for central London and Earl's Court location (2 mins walk from Excibition Centre). At 75 for a double, and 110 for a triple, I think if I had time to search around the area I could get better quality for same price or maybe only an extra 5 per head.<br />We used this place to crash for the night after attending a football match at Fulham, and it was fit for purpose. I definitley would NOT bring the family. The hotel decor is old and shabby. It all works - just needs to be refreshed.<br />The staff were very friendly and helpful
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Jun 2008

The receptionist told us that our room for...
The receptionist told us that our room for three people was not available and we would have to book two twin rooms, which would cost us an additional 40. We had our booking reference from late rooms but she insisted she did not have the booking. After a 10 minute argument, she finally agreed that she had found the booking and miraculously she suddenly found a room for us.<br />The room was extremely cramped, but fairly quiet, and reasonably clean. Fine for an overnight stay and convenient for Olympia where we attending an exhibition the following day. Breakfast was actually quite nice. <br />Customer service was appalling though and for this reason I would not return to this hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 May 2008

Very central Nice staff Quad room needs to...
Very central. Nice staff. Quad room needs to be updated with beds but double rooms good.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 May 2008

I know it was only for the night...
I know it was only 50 for the night (single) but even at that price it was not value for money. The room was shabby and the bed a disgrace - the springs were so sharp that I injured myself during the night. No mattress protection either. If I had tought about it I should have used the spare blanket as an underblanket and maybe got some sleep. Paintwork damaged around window. Manual TV with indoor aerial therefore no picture (in this day and age!). Tiny bathroom, one towel, small bar soap, no bath mat, no plug for basin, buzzing strip light - has anyone from Management looked at room 229 recently?. Breakfast was Ok but no choice except fried or scrambled eggs with your beans, bacon and sausage. Glass of OJ served automatically, plus white toast and those delightful plastic sachets of jam. Staff were too busy to demonstrate any level of hospitality. Couldn't wait to get out of the place - I was ashamed for the English hotel industry, having been in it for all my working life.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 May 2008

This hotel is decent It needs a good...
This hotel is decent. It needs a good clean up but there is nothing really wrong with it. Only value for money at the reduced price. Can get much better for the same money in the area.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 May 2008

Good secure car park charged at per night...
Good secure car park charged at 12 per night, room very small but bed comfortable and very clean, ok for one night stop over
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Apr 2008

Very clean and staff very helpful and friendly...
Very clean and staff very helpful and friendly. Rooms are very small - recommend getting a twin for two vs a double as the rooms are bigger and you can just push the beds together. Also request a room off the street (Lillie) as it is very noisy but great on the back side.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Apr 2008

The rooms were very small you could hardly...
The rooms were very small you could hardly walk around, the rooms smelt of old cigarettes, the covers had burnt cigarette marks on them, the towels were not changed all the time we were there. I used a glass and that had not been changed.<br />The food was not cooked well and i had a hair in the breakfast, so decided not to go down for a meal and so from then on had a contential breakfast instead. The breakfast was rushed as soon as you sat down they had the breakfast in front of you. been to alot of nicer hotel and i dont think this is a 3 star hotel. Not impressed at all.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Apr 2008

the stay at hotel lily was bad i...
the stay at hotel lily was bad i stuffer bad with my chest and the dust in the room i stayed in was really bad am also pregnant and the lifts kept getting stuck i have never stayed in a dirty hotel before i will not stay there again sorry. A Saunderson, Liverpool
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Apr 2008

Booked rooms as nothing else avail Got out...
Booked 4 rooms as nothing else avail. Got out of lift to go to room and staff were sitting outside lift on floor eating curry. The place stank. the room was no more than a cupboard and the bed had a huge dip in the middle. i demanded my money back and was leaving - manager refused and showed me another room - only difference was no dip in bed. We had no choice but to stay as refund was denied totally- even with me threatening them with refuting charge thru credit card company (they took all cash on arrival - they obv used to the complaints). Slept with clothes on. This place should be removed from laterooms - it will give you a BAD reputation
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Apr 2008

Hotel is in an ideal location for Earls...
Hotel is in an ideal location for Earls Court. Only a 2 minute walk away. Double rooms are very small but clean and very warn. Bed linen was very clean and white with the bed being very comfortable as was the pillows which we asked for more without any fuss. Reception girls were pleasant and welcoming, with information on local places to eat. Food (breakfast) was not the best with no choice of cereals etc. Only english breakfast available. for one night, this hotel is o.k. Wouldn't stay for a long period of time here.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2008

Website did not state additional cost of car...
Website did not state additional cost of car park at hotel - 12.00 per night. Reception staff not helpful. The hotel was advertised as being recently and tastfully redecorated, I would question "recent", there was bricks exposed between the hanging space and the door, the curtains were ill fitting and allowed a large amount of light in, the walls are very thin allowing you the luxury of hearing most things said / done in other rooms and the corridor. the fire doors clashed and battered as people went through adding to the noise. There was ample tea / coffee in the room, alas no milk for which to put in. I didnt try the food or the bar so cannot comment. Within 100 yards there is a relatively new hotel for the same money, this is a far better place to consider. I would not stay at, nor recommend this hotel to anyone.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Apr 2008

The hotel is generally neglected in terms of...
The hotel is generally neglected in terms of decor and appearance. The rooms are small and bath rooms are tiny. All the staff need training in customer care. The staff do not smile and seem miserable. Like many businesses there is a need to be client focussed. Smile, make the customer feel welcome and they just might return. I will not.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Apr 2008

This hotel is in serious need of a...
This hotel is in serious need of a face lift there was not even a shaver socket in the room.<br />The breakfast was okay but the rest was shabby the room dingi but warm and at least it had hot waterbut could just do with some T L C
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Nov 2007

Very tired hotel in dire need of updating...
Very tired hotel in dire need of updating and refurbishment. Would not recommend unless you are desparate
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Jun 2007