Hotel warm and very clean room was lovely but ask for a room at the back. there was no noise had good nights sleep.Hotel well placed for sightseeing Victoria Station across the road. Staff helpful and polite. would recommend this hotel .
SummaryOverall Rating
Hotel warm and very clean room was lovely but ask for a room at the back. there was no noise had good nights sleep.Hotel well placed for sightseeing Victoria Station across the road. Staff helpful and polite. would recommend this hotel .
Summary
Incredibly easy hotel to find just outside victoria train station, very nice reception and welcome, instantly upgraded free of charge to the executive room, nice room, warm, clean, huge bed, flat screen tv and all the other standard gimmicks, Only down side is that it is quite noisy with the train station close by but the hotel cannot help that, !!!one thing to avoid at all costs is the wetherspoon pub just down the road one word !awful!
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We were offered to upgrade our room, which I did, and wish i had not of bothered, it was a very basic double room. However, the bed was comfortable.
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Excellent friendly service, clean room, decent sized room, very well located for Victoria station (and Gatwick express)
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The hotel is well located so convenient. My room was well laid out although would have been good to have Sky Sports channels. Only one minor inconvenience was having to fill in a card on arrival repeating info given when booking online and the check-in and check-out processes are slower than in other hotels.
This was so convenient for Victoria station that I would use it again willingly
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Paid £199.00 for one night this did not include breakfast expecting a further £13 per person, not justified for the position of the Hotel being next to the station, workers starting at the train station at 6am in the morning, windows were shut but still could hear the noise. requested a taxi to be called to reception in the evening as it was raining heavy outside, informed by reception to walk around to the taxi rank outside the train station. On checking out informed that if we had booked the room the morning of arrival we would of paid £140 giving us a saving of £59. appalling,
Summary
This is Ment to be a 4 star hotel
Shocking ! Room wasn't cleaned,was small,dated,light falling of ceiling,the list goes on,don't stay here ! 180 pound not well spent
The Hesperia is in a great location, just come out of the side of Victoria Station and it is facing you. We had a good stay in a quiet room at the back of the hotel on the first floor. The room was well furnished and the bed very comfortable althought initially they tried to offer us a twin room even though we had booked a double. In the room we had a mini bar and tea/coffee making facilities. The bathroom was looking a bit tired and could have done with some new tiling although everything looked clean. We ordered room service as we arrived back late, it arrived within half an hour and was excellent if not expensive! £45 for two caesar salds, two garlic breads and two lemonades! All in all a good hotel but very expensive, we paid £230 for one double room for the night and breakfast was not included!!!
SummaryHotel warm and very clean room was lovely but ask for a room at the back. there was no noise had good nights sleep.Hotel well placed for sightseeing Victoria Station across the road. Staff helpful and polite. would recommend this hotel . Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Maureen Watt
This is Ment to be a 4 star hotel
Shocking ! Room wasn't cleaned,was small,dated,light falling of ceiling,the list goes on,don't stay here ! 180 pound not well spent
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly
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