Henley House Hotel Reviews

Whilst the hotel was inexpensive for London, the room was 'faded'and in need of redecoration. The beds were very old and the base was frayed and uncovered. Whilst the sheets were immaculate, the mattress cover was in need of cleaning and the blankets were grubby.

However, it was in a good location just off Earls Court station and the conservatory where breakfast was served, was very nice and the food and service really good.
It served its purpose though for an inexpensive overnight stay.

The title says it all... the hotel was clean, friendly, and exactly what we were looking for. It served our purpose which was as a base through which to see London and was close to the Royal Albert Hall (two tube stops away).

Much enjoyed our stay at the Henley House Hotel. Situated very close to Earls Court underground station (which suited us fine). Also a couple of nice pubs around the corner. Would use this hotel again, and happy to recommend to friends.

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The hotel seems very nice when you step into the lobby but the room I was in left much to be desired. It just didn't feel clean. I can't be sure that the bedspread had been washed recently. The carpet is old and therefore feels dirty. The papered walls looked worse for wear. It took ages to work out the volume control for the tv on the remote as you had to experiment with the buttons to work out which ones turned down the volume. It's just that the description of the hotel doesn't match reality, unfortunately.

Used this hotel for the second year running as convenient for attending an annual christmastide get-together. Same cheerful welcome and same standards of service. Lower rating for food reflects the limited range available (breakfast only). We'll go again next year! Discount available for second night stay.

First impressions were ok. Room was small but adequate for the time i spent there. Service at breakfast was appalling!! I had to go to the kitchen every morning to ask for tea and toast, then the wait was 15 - 20 minutes making me late for work. On the last day i arrived at breakfast 3 minutes past 9am. The waitress rolled her eyes at me and tutted. I asked if there was a problem? She then aggressively told me that i was three minutes late and breakfast was finished.
There was no milk in my room on 2 of the days so i had to request this.
There was also moss falling from the interior basin of the toilet as it was flushed.
Overall..... Disgraceful

Very small room but compact and had everything required. Room was warm and clean and the bathroom was spotless. Very convenient location and good value for money. I would stay there again.

The Hotel is situated in the perfect place for a visit to London with easy access to the underground and close to restaurants. The accommodation is good and has everything one might need for ones stay. If you like a breakfast of serials and bread it was very good with a variety of options.

We enjoyed the hotel great location for shops and resturants.