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Hazel Wood Reviews

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Overall Rating

3
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
68%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Hazel Wood  out of 5 Customer Rating

Very nice room for the price and extremely friendly staff.

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Reviewed by M Quick From Omagh, Northern Ireland Who stayed in November 2011

 Hazel Wood  out of 5 Customer Rating
Basic Accommodation but very cheap for students at West London Uni- Just 5 min walk

The room I stayed in was very basic indeed, just a bed, wardrobe and a desk - but this was ok for what I needed. The shared bathroom and toilet was clean. The shower was a little old but again, it did the job.
There is a communal kitchen with microwave, fridge and tea/coffee making facilities and a TV room.
Breakfast was included which was again basic -continental but perfectly good enough. and friendly staff. The only complaint i would have was the breakfast table - I would have prefered seperate tables rather than share - but then I am unsociable in the mornings!!
If you are a student looking for cheap accommodation then I would definitely recommend this place.

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Reviewed by C Gellard-jones From Milton Keynes, England Who stayed in November 2011

 Hazel Wood  out of 5 Customer Rating
Very cheap but for a good reason

This could have been a great find. Price is excellent, about 5 mins walk to the tube (Piccadilly Line) then about 15-20min to Covent Garden. Parking on site (£3 charge).
So what went wrong...
1. No external light or at least not turned on- trying to get the key in the door and turned in the dark was not fun.
2. No lights on in the hall, stair or landing. I'm sure there was a light switch somewhere but I'm yet to find it!
3. The most uncomfortable bed I have ever (failed) to sleep on.
4. The most pathetic excuse for a pillow I have ever seen I ended up putting the towels under the pillow just to lift my head of the mattress!
Quite frankly I can manage in the dark and with basic accommodation but the bed and pillow were so bad that I didn't manage to get any sleep at all and as such cannot recommend this place to anyone.

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Reviewed by Andrew M From England Who stayed in October 2011

 Hazel Wood  out of 5 Customer Rating
Frustration from Heathrow

I booked this room because the description made a point that it was close to Heathrow. I only needed accomodations for one night as I had a layover before flying back to the United States the next morning. When I landed in Heathrow I called to find out the cost of taxi service to the location and found out that it was atleast 30 pounds for a one-way trip! This was almost as much as the room itself cost, and I still had to get back to the airport the next morning. The person at HazelWood told me that taxi was my only option due to the early morning time that I needed to return to Heathrow. He called a taxi for me. The driver was 15 minutes late to pick me up, and was obviously a friend, since he had no meter in his car and tried to charge me more than the legitimate driver who brought me to the house the day before. The house itself was nice and clean. The neighborhood seemed a little "seedy", and I did not feel totally comfortable there as a single female travelling alone.

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Reviewed by Susanne B From Greenbrier, TN 37073, USA Who stayed in October 2011

 Hazel Wood  out of 5 Customer Rating
Good for short stay.

Clean, friendly , very good transport links, good price.
Road outside is extremely noisy though & it's weird that you need to phone to be let in.
Fine for one night.

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Reviewed by Tracey L From England Who stayed in October 2011

 Hazel Wood  out of 5 Customer Rating
Basic but effective

Staff member Vlado (Vladimir) very helpful.
Room clean and tidy, bed comfortable, shower powerful and hot enough.
Front room on main road a little noisy if you're unused to cities.
£3 per day to park car (not obvious on laterooms website).
I didn't have breakfast as I was off to a wedding breakfast.

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Reviewed by Sarah B From Worthing, England Who stayed in September 2011

 Hazel Wood  out of 5 Customer Rating
Nice

The rooms are very clean and comfortable.

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Reviewed by Evans O From Birmingham, England Who stayed in August 2011

 Hazel Wood  out of 5 Customer Rating
Not for the 'phoneless

What wasn't mentioned when booking the room was that in order to get in you'd have to ring a telephone number. Just don't bother ringing the doorbell or knocking, I did for twenty minutes before a passing pedestrian let me borrow their mobile to ring the bloke who was in the adjoining house. Apart from that everything was fine, bed for the night, breakfast next morning.

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Reviewed by Peter C From Peterborough, England Who stayed in July 2011

 Hazel Wood  out of 5 Customer Rating

Convenient location, good continental breakfast, adequately furnished bedroom & en suite though lacking some essentials e.g. bedside light. Difficulties experienced in gaining entry to accommodation.

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Reviewed by Michael B From Newton Abbot, England Who stayed in July 2011

 Hazel Wood  out of 5 Customer Rating
Not the Ritz!! But great value for money!!

It wasn't the Ritz but it was clean & good value for money compared to the other crazy prices around that weekend of Wimbeldon & Take That Concert. If you are looking for a low cost b&b it was as good as you get for this sort of money.
I am returning in a months time and have worries about staying here again

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Customer Service Quality of Room Quality of Food
 
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Reviewed by A Gill From England Who stayed in July 2011

WHAT DID THE BEST REVIEW SAY?

Very nice room for the price and extremely friendly staff. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by M Quick
From Omagh, Northern Ireland
Who stayed in November 2011

WHAT DID THE WORST REVIEW SAY?

This could have been a great find. Price is excellent, about 5 mins walk to the tube (Piccadilly Line) then about 15-20min to Covent Garden. Parking on site (£3 charge).
So what went wrong...
1. No external light or at least not turned on- trying to get the key in the door and turned in the dark was not fun.
2. No lights on in the hall, stair or landing. I'm sure there was a light switch somewhere but I'm yet to find it!
3. The most uncomfortable bed I have ever (failed) to sleep on.
4. The most pathetic excuse for a pillow I have ever seen I ended up putting the towels under the pillow just to lift my head of the mattress!
Quite frankly I can manage in the dark and with basic accommodation but the bed and pillow were so bad that I didn't manage to get any sleep at all and as such cannot recommend this place to anyone. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Andrew M
From Andrew M
Who stayed in October 2011
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