Grosvenor Kensington Hotel Reviews

The room was so hot and stuffy that...
The room was so hot and stuffy that we could not breath. The reception personel was really rude treating customers like students in a school. They offer breakfast but they did not have the facilities to attend all the passangers so we have to wait in order to be seated and the food was gone.<br />I will be sure not to recommend this hotel.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Sep 2009

A part from the location which is central...
A part from the location which is central to most of the attractions in London this hotel is really in need of a make over to bring it into the 21st century, decoration and carpets are very tired looking. Make sure when you book a Family Room that you stipulate what type of bed setting you want, we walked into the room with 3 single beds and since I work abroad the wife was not a happy bunny. weather was great that w/e but no A/C in room and on 4th floor that became unbearable. If you want a hot breakfast get there as soon as doors open otherwise (it) will be cold, coffee machines are in French and not very tasty, go for black coffee and use the milk put aside for cerals. Showers becareful of they go from hot to cold and vice verse when the feel like it. For what I paid for the weekend a Premier Inn is more comfortable for half the price. I must agree with the rest of the reviews, great location thats it.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Aug 2009

Great position with many good eating places nearby...
Great position with many good eating places nearby and easy to access from the airport. Hotel is tired tho' and in need of refurbishment. Rooms are hot in summer, but large by London standards.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Aug 2009

This hotel is in a prime location so...
This hotel is in a prime location so rate is good value and the staff were helpful and friendly. The twin bedded room was clean and spacious enough with a hairdryer and kettle and tea+coffee facilities. The bathroom was spotlessley clean and looked newly tiled. However there was a huge crack across the handbasin. As we were only staying one night I wasn't too bothered, but would have asked for another room if staying longer. The hotel was what I expected for 3 star. As previous reviewers have said, 'you get what you pay for' and I wasn't expecting 5 star luxury, so was pleasantly surprised to find the place perfectly acceptable and felt it was good value.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Aug 2009

The reception staff were excellent Our trip included...
The reception staff were excellent. Our trip included breakfast which was probably the worst breakfast I have ever had in a hotel. There were no clean cups or plates either. You were not told what to do, i.e. make your own coffee from machine. All the condiments were written in a foreign language. The price for the room was very good but our sink didn't empty and there was no extractor fan in the bathroom. I would probably not stay in that hotel again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Aug 2009

Only in London - can hotels charge this...
Only in London - can hotels charge this amount for hotels that look shabby and aged.<br />It needs a revamp to justify the prices.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Aug 2009

The Hotel smelled of paint and diesel or...
The Hotel smelled of paint and diesel, or something unpleasant everywhere. The floors, carpets creak and are threadbare. Dingy rooms, paintwork and rot apparent in hallways and rooms - mine also had broken/dangerous floor tiles - took photos if anybody wants them as I was so shocked, all very depressing and claustrophobic. One lift had an outer door half open and yet semmingly operating. All the staff were very nice and the food was good. I also filled out the questionairre at the hotel and talked briefly , pleasantly to staff on my deperture.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Aug 2009

a little quot tired quot decor-wise but very...
- a little "tired" decor-wise, but very clean and the staff were lovely. Good quality bed linen, curtains, etc etc. Towels a bit on the small side but service good, generous choice for breakfast. Basically excellent value and a fantastic location just
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Jul 2009

Ho prenotato camere triple Le camere erano spazione...
Ho prenotato 3 camere triple. Le 3 camere erano spazione e pulite, ma i bagni erano decisamente carenti. In una camera non funzionava n il wc n l'acqua corrente del lavandino.<br />Il personale dell'hotel stato gentile ha messo a disposizione un'altra camera per l'utilizzo del bagno. Inoltre stato rimborsato una parte del costo della camera.<br />L'hotel ubicato in una zona decisamente comoda per gli spostamenti con i mezzi pubblici.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Jul 2009

the room was located on the th floor...
the room was located on the 5th floor of the hotel. due to this the shower did not work. the ot water was so hot that it could have scalded someone. the breakfast was not very hot and not of great quality. with that said the location was fine and the staff seemed fairly helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jul 2009

The staff here could nt have been more...
The staff here could nt have been more helpful, found us a twin room at short notice. The first twin room was very small and bathroom like a suana.<br />Second time stayed for 3 nights, much better rrom - more space.<br />I would recommend going for breakfast early as at weekends it could not cater for the capacity.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Jul 2009

Very close to tube station Reception staff very...
Very close to tube station. Reception staff very helpful no problems booking in, infact we were slightly earlier than 2pm and our room was ready. Size of room was fine sheets clean and all one needed for one night. The only thing missing was that there wasn`t any air conditioning, but a fan was provided.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Jul 2009

We payed nearly pounds for nights which was...
We payed nearly 300 pounds for 2 nights which was a saving of over 500. Completely ridiculous. If this hotel was not in London it would be charging 70 a night maximum. Laterooms are in serious danger of going out of business if they continue to allow such ludicrous statements on their website. The first night we were in room 410 which was very shabby. The shower didn't work. The sink was the size of a sheet of A4 paper. The beds were like slabs of concrete, the tv could not be viewed from the beds and there was only 1 small chair. No air con. Carpets ripped. The second night after complaining we were put in room No 1 which had all that one would expect from a 70 a night room but was still shabby. The breakfast was not up to standard. Coffee from a machine, cheap cardboard cornflakes, fruit juice of dubious origin. We didn't make it to the hot plate. Disgraceful and very very disappointing.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Jun 2009

Sofa bed was really old and uncomfortable Springs...
Sofa bed was really old and uncomfortable., Springs dug into my back.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jun 2009

The posted regular price of per room resulted...
The posted regular price of 400 per room resulted in a high expectation for this hotel. It is clean, the staff are friendly and the tube station is across the road.<br />The decor is very dated, clearly having seen better days, however as a base for seeing london I would recommend it.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Jun 2009

Location excellent Wlecome ok but reception areas very...
Location excellent. Wlecome ok but reception areas very stuffy and smelly - old carpet/food etc. Bedroom faded curtains etc but good furniture. Bathroom abysmal, basin plughole remained blocked over the three days, toiletries very bad and shower flooded floor. But good location made it worthwhile
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 May 2009

Just next to South Kensington tube station easy...
Just next to South Kensington tube station, easy to find. Reception was helpful and efficient. Our room was ideal and bathroom fine. Breakfast was quite good. Excellent value for money and would definately stay there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 May 2009

Nice hotel Couldn't complain about it at all...
Nice hotel. Couldn't complain about it at all for the money. Room was clean, ensuite, TV, tea & coffee. Breakfast bit bland but hey who cares!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Apr 2009

Good value for money considering we saved over...
Good value for money considering we saved over 300! Room was basic, but clean. At the end of the day you don't spend much time in there, and its in a great central location. Breakfast was self service, run by foreigners, poor options (cheap tinned mushrooms, powdered scrambled egg etc.) We had breakfast elsewhere.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Apr 2009

Nice central poisition near to tube station but...
Nice central poisition near to tube station but also next to school so quite in the evening !<br />Clean spacious room with excellent unsite facilites. All mod cons one would expect such as Gym, free internet connection, etc.<br />Breakfest superb choice considering the price of the room. would defintely return for the price I paid.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Mar 2009

Although this hotel is a little down-at-heel it...
Although this hotel is a little down-at-heel, it is a great place to stay. My room was large and comfortable and the bathroom was quite adequate although a little shabby.<br />The position of the hotel is excellent, the breakfast is fine and a stay here repesents excellent value for money. I will stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Mar 2009

This hotel was in a great location and...
This hotel was in a great location and at a the price we paid I think it was value for money
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Mar 2009

Shower was dodgy hot and cold repeatedly diversion...
Shower was dodgy (hot and cold repeatedly, diversion into shower from bath didn't work properly). No sausage and bacon due to 'technical difficulties' which I assume means no-one had fixed the grill.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Feb 2009

Good value for money and good location ...
Good value for money and good location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Feb 2009

Excellent value for money Would definitely use it...
Excellent value for money. Would definitely use it again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Feb 2009

Very friendly Decor tired but rooms very clean...
Very friendly. Decor tired, but rooms very clean. TV not very good quality of reception.<br />Hotel very convenient for South Kensinton tube station.<br />Breakfast is fine. Defitinitely a good place to stay
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Jan 2009

Staff very polite and helpful good sized clean...
Staff very polite and helpful good sized clean room excellant breakfast , thankyou
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Jan 2009

Good hotel very central with decent size rooms...
Good hotel, very central with decent size rooms and good choice of food at breakfast. Little bit shabby but for the price it was excellent. I would definitely stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Jan 2009

Very friendly staff received room upgrade without asking-excellent...
Very friendly staff received room upgrade without asking-excellent location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Jan 2009

Great Value for money and so close to...
Great Value for money and so close to S Ken station.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Jan 2009

Grosvenor Kensington has a fantastic location and good...
Grosvenor Kensington has a fantastic location and good large rooms - however, service is very poor; sink blocked - noone could fix it that night; terrible tv picture - noone could fix it; very dim reading lamps................ but on the whole a good experience. The hotel is clean and very good value, and the location is perfect.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Jan 2009

All OK - especially breakfast but room size...
All OK - especially breakfast, but room size was TINY
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Jan 2009

an excellent hotel will deffinetley revisit ...
an excellent hotel will deffinetley revisit
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Jan 2009

Clean and very spacious room and an excellent...
Clean and very spacious room, and an excellent breakfast service. Only negative was that I couldn't work out how to get movies on the tv - it didn't seem tuned properly. I still felt bad that I got the room so cheaply.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jan 2009

Excellent value for money Easy to find near...
Excellent value for money. Easy to find, near tube station. Clean generally and courteous services. Highly recommended.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Dec 2008

I booked at this hotel based on the...
I booked at this hotel based on the good reviews and bargain price and I was not disappointed! I stayed in a double room and it was very large. Basic, but clean and comfortable. The staff on reception were friendly and helpful and the included breakfast was far better than expected with cereal, toast, pastries, cake and hot food. The location was also perfect for my stay, in the heart of South Kensington very close to the tube station. I would certainly stay again and would gladly recommend this hotel to others.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Dec 2008

Definitely on the shabby side worn carpet unhappy...
Definitely on the shabby side, worn carpet, unhappy looking bath, etc. But nice large room, comfortable bed, excellent location less than 100yds from South Ken tube and everything that mattered was clean enough. Excellent value.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Dec 2008

The hotel experience from checking in to leaving...
The hotel experience from checking in to leaving was excellent - the hotel was clean, stylish and very well position next to South Kensington Tube station - I had to leave before breakfast so I can't comment on the food but I did use the hotel bar which was very pleasant with two sections - I will make a point of using this hotel again when I am in the area- A deserved glowing write up and had it been otherwise I would have had no qualms in saying so
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Nov 2008

On arrival we were impressed by the welcome...
On arrival we were impressed by the welcome from the Receptionists, the room provided was comfortable and quiet. The breakfasts were much improved and the staff helpful.<br />The position of the hotel is very convenient for V/A, Natural history and other museums, and the Albert Hall. The South Kensington Tube is close by, and there are several restraunts available.<br />We were able to make full use of our last day as the hotel provided a locked room for our luggage. We had a much enjoyed three night break in your hotel, thank you.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Nov 2008

good value ...
good value
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Nov 2008

Excellent location - opposite S Ken Tube Station...
Excellent location - opposite S Ken Tube Station. Terrific value - including english breakfast and a (small) gym for under 80. Can't beat it.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Nov 2008

Room was in major need of a refurb...
Room was in major need of a refurb! Bathroom was very tatty - handle of toilet falling of wall etc. Room was freezing and radiator didn't work very well. Would take me 10 minutes to get the key to work in the door!! Take your own hairdryer - theirs was useless - would take me 40 minutes to dry my hair! Staff was very nice though.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Oct 2008

Like other reviewers noted the room decor was...
Like other reviewers noted, the room decor was a little tired but it was clean. The breakfast was good, but no bar snacks or otherwise available in the bar in the evening. Plenty of restaurants nearby though.<br />Hotel wireless wasn't available from my room. It should have been, according to the hotel staff, but they were happy to credit my subscription to the service as I couldn't use it.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Oct 2008

I booked a single room and my heart...
I booked a single room and my heart sank on entering to see bunk beds. However this was just an ante room - the bedroom had a large double bed and full size sofa and was huge. Breakfast was excellent and this was one of the best bargains I have had for a long time. Location was perfect for me. Highly recommended at 69!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Oct 2008

A traditional style hotel with high ceilings and...
A traditional style hotel with high ceilings and creaky floors. It looks tired in places, but is comfortable and good value by London standards. Good sized rooms and comfy beds with spare pillows.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Oct 2008

some renovation would be good but all in...
some renovation would be good, but all in all good value for money (clean, great location)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Oct 2008

friendly staff great location breakfast ok price ok...
friendly staff, great location, breakfast ok, price ok for london, room very very warm and the fan is inadequate even in sept.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Sep 2008

Pleasantly surprised by the overal impression as I...
Pleasantly surprised by the overal impression as I was expecting low end budget for the price. Rooms and hall ways need some modernising but everything worked, was clean, and the staff were all pleasant too.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Sep 2008

This hotel provided a convenient and pleasant resting...
This hotel provided a convenient and pleasant resting place for a visit to a concert at the Albert Hall. The room was fine, the staff were friendly and the food was just what we needed. It does what it says on the tin.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jul 2008

Great location right by the South Kensington Underground...
Great location, right by the South Kensington Underground station. The room could use a bit of new paint and furniture.. The breakfast was ok. But we just needed a place to sleep, and for the price we payed for 2 nights it was just fine. I will consider this hotel next time I'm in London. If the price is right, I'll probably stay here again!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jun 2008

The hotel helped make a great weekend Very...
The hotel helped make a great weekend. Very quiet room although the hotel was very very busy. It was very close to the underground making it easy to travel. Staff were very polite and friendly and the food was very good.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Jun 2008

The double room was a good sized double...
The double room was a good sized double with a large size bathroom and a sofa, desk with fan and desk with satalite tv, it also included another section on entering with a room with two bunkbeds.<br />The staff on reception could be a bit more cheerful but at the same time were very helpful, just need to smile a bit more.<br />Breakfast offered a good choice but croissants a bit hard, other than that no complaints and tea and coffee making facilities were as described in the room.<br />It is a nice hotel in a really good location and i would recommend it to all as it was great value for money at 63.00 for a single with breakfast and 85.00 for a double with breakfast via late rooms.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Jun 2008

Very central and convieninient lt br gt clean...
Very central and convieninient<br />clean and adequatae<br />decor a bit shabby abd needs odernisation but that does not matter if you need a place to stay
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Jun 2008

Room was small but comfortable enough for a...
Room was small but comfortable enough for a single, decor was rather tired, for the location and price it was acceptable. Breakfast was not so good, the museli was hard and almost inedible, the scrambled eggs appeared to have been made many hours in advance.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 May 2008

Extremely convenient for attractions and tube and well...
Extremely convenient for attractions and tube and well priced. Second time at this hotel. This time the room was very smelly and at the side of hotel which made room dark. Preferred the rooms at the front but couldn't change. Staff not very friendly and on the whole very miserable. Shame because it's a nice hotel. Breakfast as before was cold - and no fried eggs!!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2008

Room was tatty but clean Plumbing was abismal...
Room was tatty but clean. Plumbing was abismal - showere went from scalding to freezing and was unusable. Jacuzzi jets in bath wouldn't turn off
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Apr 2008

Whilst some of the decor is a bit...
Whilst some of the decor is a bit shabby, especially in the corridoors, my room was very clean, warm, quiet and comfortable. The bed was very comfortable and bathroom fine, with lots of hot water. The only downside was breakfast as the hot food on the breakfast buffet; scrambled eggs, bacon etc was cold!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Mar 2008

Small tired room in need of decoration lt...
Small tired room in need of decoration<br />room very hot even though radiator turned off<br />Water pouring into bathroom from room above whenn guest had shower - informed reception but they did not<br />seem intereseted
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Feb 2008

No food available in the bar Room flooded...
No food available in the bar. Room flooded in the middle of the night so had to change rooms!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Jan 2008

Well situated next to S Ken tube A...
Well situated next to S Ken tube. A fine hotel with an air of slightly decayed grandeur. Only the bath was a disappointment - looked like it had jacuzzi inlets but as I couldn't work out even how to change shower input to tap input (none of the usual collars or levers and there were no instructions) I never knew how effective it might be!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jan 2008

You get what you pay for - in...
You get what you pay for - 69 in London does not get you a lot (especially when breakfast is included). I stayed here for 1 night because of its location and I just needed somewhere to sleep - my room was quiet and bed clean. Could definitely do with a bit of sprucing up though.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Jan 2008

Great location for eating out and then for...
Great location for eating out and then for business in the City the next day. Room was decent size if a little tired. Pleasant public spaces and great cooked breakfast in the morning. Would recommend and stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Dec 2007

The hotel check-in was handled swiftly but the...
The hotel check-in was handled swiftly but the receptionist was not really forthcoming! The hotel room was spacious and clean but it was really very depressing regarding the decor! Breakfast was good.<br />I would definately stay there again for the price and location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Dec 2007

We only stayed here for one night literally...
We only stayed here for one night, literally needing it to have a shower and somewhere to sleep other than that we didn't spend any time in the hotel at all. The location was great, a stones throw from the tube. Our room although it was nice and clean looked as though it had been neglected for the last 10 years and could do with a little updating. Bathroom was very small with a tiny sink and no ventilation so smelt a little bit musty and damp. If you simply need a bed for the night then I would recommend it and the breakfast was nice and offered a wide selection so I couldn't fault the price but any longer than 1 night and I would spend a little more and stay somewhere nicer.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Nov 2007

Great location no restaraunt for evening meals but...
Great location, no restaraunt for evening meals, but plenty close by. Bar on site and great selection for breakfast which was included and was continental and Full English Buffet selection. Would definitely stay there again if I need to have an early morning meeting in central london.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Nov 2007

The hotel has a nice grand entrance and...
The hotel has a nice grand entrance and is in a superb location, literally across the street from South Kensington station. Our room was shabby. It had peeling paint, water marks where there had been a leak and cracked tiles and sink! It was clean enough though. I would recommend it as a budget hotel in a brill location. The staff were really good.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Oct 2007

Nice enough hotel good size room and really...
Nice enough hotel, good size room and really close to South Kensington tube
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Oct 2007

Everything you expect Fawlty Towers to have been...
Everything you expect Fawlty Towers to have been like.......<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Sep 2007

Good location quiet room but v small Breakfast...
Good location, quiet room, but v small. Breakfast was ropey.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Sep 2007

The location of the hotel is fantastic Directly...
The location of the hotel is fantastic. Directly opposite the exit to South Kensington tube. The hotel looks very grand from outside, however a little tired inside. The decor is very dated and I felt the room was a bit depressing as a result. I couldnt fault the comfort or cleanliness of the hotel or the room though. The breakfast was very good, which was essentially a help yourself buffet breakfast, though there did tend to be a big gathering of people around the 2 toasters that were there. Perhaps more toasters would help this and reduce waiting time.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Aug 2007

This was a great value hotel in a...
This was a great value hotel in a good location, very close to the tube and some good restaurants and pubs. Decor could do with freshening up in the room but was spotlessly clean and so for the price would recommend based on this visit.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Jun 2007

For a hotel in the middle of London...
For a hotel in the middle of London, this represented really good value for money. The breakfast wasn't bad at all with plenty of choice and set me up for the day. The room was starting to look a little shabby and worn but it was clean enough and everything worked. Unusual not having a restaurant for evening meals, but there was every type of restaurant imaginable right outside the front door so who cares. It was right by the tube station, and I travelled from London City Airport in only 45 minutes. For quality and convenience, I'd stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jun 2007

Decor is tired in rooms and public areas...
Decor is tired in rooms and public areas. However location is great for mueums etc in Kensington and with breakfast included good value for money as a place to crash
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jun 2007

Chose this hotel because of proximity to the...
Chose this hotel because of proximity to the Royal Albert Hall. Easy to find and close to South Kensington underground. Nice area with lots of small cafes and some small shops. Reception area is very smart. Bedroom and bathroom needed updating, however it was clean and the bed comfortable. Hot water was plentiful, needed more shelf space in the bathroom. Plenty of wardrobe space. Although above a busy street we slept well even with the double glazed windows open as the room was very warm. An electric fan was already in the room for use. We only had breakfast at the hotel but that was excellent. Self-service with full English or selection of cold meats, fruit, yogurts, cereals, juices, tea and coffee. All fresh and plentiful. Can't comment on facilities for families as we were just a couple. Very good value for London on Laterooms .
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jun 2007

Such a good location for getting around No...
Such a good location for getting around. No bar but very convenient for pubs, bars & restaurants. Breakfast was included which is unusual for London , however it was cold. Staff didn't appear to be looking after the hotplate which was a shame because it was tasty food with lots of choices.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jun 2007

no restaurant which was bizzare and the bar...
no restaurant which was bizzare and the bar closes at 11 which is also a bit strange. the hotel is such good value being si central to everthing and right next to the tube station. the room was rather hot though. but a fan was provided in the room. would stay here again. oh bathrooms not very modern
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 May 2007

room needed painting but was very nice and...
room needed painting, but was very nice and clean. Breakfast chaotic, too many people and not enough toasters, we were shown to a table and then left, would have been nice to have been told where everything was and that everything was self service. Never saw orange juice, and toast took to long to wait for!! Perfect location and very quiet rooms. Would recommend apart from the breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 May 2007

I stayed at the Grosvenor Kensington Hotel together...
I stayed at the Grosvenor Kensington Hotel, together with my daughter. For the money we paid via Late Rooms it really was an excellent choice. Prior to our arrival I had read several of the previous guests' reviews and was a tad aprehensive however, the room was pleasantly decorated, large by London standards with lovely high ceilings. The shower pressure was very good in the morning and the breakfast buffet was more than adequate. For the location, directly opposite South Kensington tube and in very close proximity to the V & A Museum and Natural History Museum and for the money we paid - we will be back!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 May 2007

Upgrade furniture decorations etc ...
Upgrade furniture, decorations etc
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 May 2007

Rght next door to South Kensington Tube station...
Rght next door to South Kensington Tube station. A lovey hotel in a great location. I wasn't over the moon about the security at night though. Anyone could have strolled through the lobby and hopped into the lift. That was the only minus point about an otherwise wonderful experience. One other thing, the breakfast was excellent with a wonderful spread and a good choice for everyone.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 May 2007

Stay here if you're on a budget want...
Stay here if you're on a budget, want a central location and aren't bother about room size or a tatty outdated finish.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Apr 2007

On the whole the hotel was fantastic value...
On the whole the hotel was fantastic value for money. Position right opposite South Kensington underground station exellent for ease of getting around. Perhaps the hotel has 'seen better days' bathroom and furnishings, although spotlessly clean, could have done with a bit of a re-furb, a bit tatty in places. The breakfast room and the food provided was absolutely excellent, plenty of everything, nicely laid out, very good. Only grouse is that our room on the front of the hotel was noisy - but hey its London and its never quiet!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Apr 2007

Within easy reach of South Kensington tube this...
Within easy reach of South Kensington tube this hotel is ideal for a short break or stopover in London. Not overly luxurious but efficient and equipped with a small gym and sauna.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Apr 2007

Very good location for either the museums or...
Very good location for either the museums or theatre land.Only 100yrds from underground, with very pleasent local eating houses / pubs. Even a 24 hr Tescos nearby for that late night sandwich. Zetland PH, very friendly with a decent pint and reasonable prices. Hotel is very nice.Staff very friendly, especially those on reception and in breakfast room.Breakfast is a buffet style, but at leisurely pace.We had breakfast at 8.30 and 9am (different days) and there was no mad surge but still with plenty of choice. Room was a reasonable size and not cramped, even had a jacuzzi bath. For the money we paid through laterooms I would mark everything down as a 6 but this could be misread by others. We will go back, of that, there is no doubt.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Apr 2007

jacuzzi in bath didnt work gym facilities out...
jacuzzi in bath didnt work. gym facilities out of order. advertised as 24 hr reception but it closes at night. very basic room facilities. very expensively priced wi-fi facilities.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Apr 2007

The worst aspect was that the cooked breakfast...
The worst aspect was that the cooked breakfast was almost cold, even the tea and I was one of the first into breakfast room at 7 am! The decor was tired and pretty standard but I am not too bothered by that. However, the shower mixer tap did not work properly, so that my feet were scalded by hot water from the bath taps every time I used the shower - most unpleasant and painful. The staff didn't really seem that interested in guest issues. The room was tiny, by any standards, and I cannot honestly recommended this hotel as good value, even at the cheapest rate.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Apr 2007

The hotel is very good but my surprise...
The hotel is very good, but my surprise was how very small and tiny my room was!!!! Actually the bathroom was as big as than the room. The window has a very depressing view on an internal shaft with almost no light and with a lots of pigeons excrements everywhere on it. The promotional charactere of the price might explain this, but definitely, I would choose another hotel if I knew the size of the room before booking, hence the apparent contradiction in my answers to the last two questions.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Mar 2007

The hotel was very convenient for the tube...
The hotel was very convenient for the tube & museums etc; and in a nice area. The breakfast was ok, particularly if eating just the continental breakfast, the cooked food seemed always to have been standing around for too long & looked congealed. My single room was of generous size, the decor was a bit tired & paintwork on the windowsill was flaking, so my room and the guest corridors I saw would certainly benefit from a repaint. I found the staff were helpful & polite and having used the gym I found it adequately equipped. For the reduced rate I paid I found it reasonable value.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Mar 2007

We were told upon arriving that check in...
We were told upon arriving that check in is at 2:00. They didn't even see if they had any rooms available. They finally started letting people in the rooms around 1:30. Also, our room had cracked and chipped paint on the ceiling; water spots also. It did not leave us with a good impression on this trip. We have stayed in the G-K before and had a good stay, but without repairs, I wouldn't recommend this hotel again. The front desk workers were not helpful at all. The location is great and the hotel was clean, but it has seen better days.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Mar 2007

The hotel was easy to find just across...
The hotel was easy to find... just across the road from South Kensington Tube station, which I liked. I got the impression that while the hotel was clean and the staff were very welcoming, it had perhaps seen better days. Our room was light , airy, the bathrooom and bed scrupulously clean... but felt it was let down by the decor, the paintwork looked like it was in need of attention. All cosmetic, I know.... but the sort of things I notice. The bar area was well laid out, the staff friendly and courteous, but again, let down by the shabbiness of the chairs and soft furnishings in general. the breakfast room by comparison was fine, and the breakfast was more than adequate. Again the staff were very attentive. All in all , I'd stay again... it was good value for money, and had a very nice ambience.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Mar 2007

wooden parquets are realy cracking in all rooms...
wooden parquets are realy cracking in all rooms, even in the corridors ...
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Mar 2007

Very good location - but we had issue...
Very good location - but we had issue when they tried to move us to another hotel due to "problem with our room"<br />Shower and spa bath in our room did not work, and it was quite hot and noisy as near South Kensington - really what we had expected !! However the location is the key and we would try again
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Feb 2007

Hotel is in an ideal location situated yards...
Hotel is in an ideal location, situated 100yards from the tube. The hotel has character but is in need of slight updating especially the bedrooms (Work is ongoing with some bedrooms). Food was quite basic but nice that it was included in the package. Good area
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Feb 2007

No disabled access steep steps Very tired decor...
No disabled access, steep steps. Very tired decor, curtains did not fit windows. One shower did not work, the other could not be accessed fully (to open door!) Advertised restaurant but only did breakfasts. Filthy extract system in my bathroom, consequently did not work. Staff's attitude very mixed, on checking out he could not be bothered to book us a taxi , indicated to stand outside hotel, but we should have been down the road where apparently there was a taxi rank. Not a Hotel to be recommended, only tried this one to enable my elderly Mother to visit Royal Marsden Hospital.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Feb 2007

Good breakfast good location and a good gym...
Good breakfast, good location and a good gym
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Feb 2007

This is by far the worst hotel I...
This is by far the worst hotel I have ever stayed at. It wasn't clean, the decor was dated, tired and depressing. A leak occurred in my room and the hotel staff had no idea how to deal with the problem. I would warn anyone against staying here. When I was here there was no hot water at all, not just cold water, but NO WATER. I was unable to shower or sleep properly. A truly dreadful place.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Feb 2007

Very close to South Kensington tube station shops...
Very close to South Kensington tube station, shops & restaurants. Close to Natural History museum, science museeum & Imperial College London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Jan 2007

Great location next to South Ken tube Shared...
Great location next to South Ken tube. Shared areas very good quality; rooms are basic but of a good standard quality. If you want a simple base for the night, perfect for the sub-100 per night choice.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Jan 2007

I have stayed in many London hotels and...
I have stayed in many London hotels and for value for money, this hotel was extremely good. I was a bit disappointed that at six in the morning I was asked to go to Reception to collect an ironing board, may be they were short staffed? Breakfast was good and room clean. Shower controls were dodgy, with water knocking me off my feet!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Jan 2007

evening food would be helpful and double glazing...
evening food would be helpful and double glazing in the rooms.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Jan 2007

The Hotel is very easy to find from...
The Hotel is very easy to find from South Kensington underground, well situated for the Museums, has lovely pubs/cafes/restaurants/shops within easy working distance
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jan 2007

Room freezing cold - no hot water -...
Room freezing cold - no hot water - bathroom desperate for update - would definitely not stay again. Full refund given due to conditions.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Dec 2006