Gresham Hotel Reviews

We arrived at the hotel and booked in with no opportunity to view the room. Had we have done, we would not have stayed. We did go down to complain but were told we had already checked in so we couldnt have a refund and the manager wasnt in till the next day (consequently the next day we were told the manager was out of the country for 3 weeks) The room was tiny and you couldnt walk around the bed. The bed itself had springs coming through and consequently i had a bad back in the morning. The room had a nice TV. Unfortunately it had only an indoor ariel which didnt pick up a signal so was useless. The room was like a sauna with no means of turning the heat down. Great in December you might think but i woke up in heat rash the next morning. And that was with sleeping with the window open. Unfortunately our room faced the main road and a metal man hole cover right outside made a hell of a racket everytime a car went over it. ( obviously I'm not blaming the hotel for that one! ) All in all it did not make for a good night. The good points were that the room was clean and the breakfast was very good.

The room was clean, but extremely small. If the bed in the pictures had been in my room you wouldn't be able to open the door. Decor wasn't anything like the pics either. Room was mean't to have been around the £400 mark, I paid £79, if I had paid £400 I would have been very upset! Difficult to find my room, I was told 2nd floor, but I wasn't told there were at least 2 different stair cases and to get to my room you had to go up a certain one, or discover that the lift opened in both directions.
Also thought I had already paid through laterooms but was told on arrival I hadn't.
The room was ok for a £79 room if that is what it was advertised as....

On the plus side the hotel is very well located near Paddington and the guy on the front desk was excellent.
the rate i was quoted was seemingly reduced from £300 per night, this is absolutely not a £300 a night hotel, more like £60. The room is small, furtniture basic and the wardrobe wouldnt open as the bed is jammed up against it, that is how small the room was!

I needed a room in London for a couple of nights whilst I attended various business meetings. So my requirements were pretty straight forward - a comfortable bed, clean room, and reasonable en suite facilities. And that's what I got. I requested a twin bedded room, as there was a possibility of my teenage son joining me in London at short notice. In fact, he did join me - at a few days' notice, and at no extra cost; the room was fine for two. The bathroom was tiny, but quite acceptable. Staff on the reception desk were friendly and helpful. Job done.

Great as a base to visit London, shame website didn't make clear breakfast was an option, no mention when I booked room.

The reception staff were nothing less than excellent. They were able to deal with many questions and always had a smile and good sense of humour. The rooms were ok but extremely small. We had a double and single squeezed into our room....luckily my friend and I get on well 'cause there is no escape! Location is fantastic and even though we were cramped we would stay there again. Just know to get off at Paddington Station and it's an easy walk.

When making my booking I requested a double room. This somehow got communicated at The Gresham that I wanted a twin room. On arrival, I was told I had two single rooms. The staff apologised and gave us a double room. My suggestion would be to triple check your booking with a phone call to the hotel direct.

Room was very small, double bed was very small, the aerial lead was threaded through the bed, the kettle lead was so short it could only be used on the floor. The room was next to the kitchens which were very noisy and we did not get much sleep. There was little privacy in the room as the blind/curtains were not good enough

On arrival at the hotel we were told they had over booked so we had to stay in two different rooms although our booking was only for two nights and we had booked in March............three months earlier. We had to leave the room at 11am the following morning and couldn't get into our new room until 2pm that afternoon. Stayed in a few hotels in London but can honestly say this is by far the worst!

Was not impressed with bar,very little range of shorts like vodka etc.
rooms very small but clean and very well situated.