Grange Strathmore Hotel Reviews

We were required to pay the full accommodation...
We were required to pay the full accommodation fee when we arrived as well as give a credit card guarantee of 20 pounds per day for possible incidentals. This did not make us feel very welcome and left a sour taste. We had travelled in the UK for a month and had never been required to pay upfront in any other hotel.<br />Breakfast was not included in the tariff and was an extra 17.50 pounds per person,. We did not try it.<br />We had dinner at the hotel once - the food was only OK and the dining room was huge and almost empty.<br />The room was comfortable but extremely small, should have been a single not a double.<br />The internet access didn't work properly and someone had to come into the room to log on manually. <br />On the plus side the hotel has a comfortable TV lounge and is very conveniently situated near the Gloucester Road tube station and many shops, cafes and restaurants. It was reasonable value for money given its position.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Sep 2009

Very pleasant reception staff and general customer service...
Very pleasant reception staff and general customer service of a high standard. Comfortable sized and tidy room although did get a little hot with only one window and no air con option. 76 for a double with breakfast included as long it was from the Continental buffet to have cooked English was 6 extra each which had not been made clear at any point until I sat down to order in the morning. If you had no breakfast included it was something like 25 each which is shockingly expensive for an average hotel breakfast. I would stay again but would get room only with it much more sensible to pop out for breakfast and a morning stroll (many coffee shops, restuarants etc. by the station 4 minutes walk away.)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Sep 2009

I was very pleased with the accommodation it...
I was very pleased with the accommodation it was in a fantastic location and was great value for money. I would stay here again as the hotel was clean and the staff were friendly and helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Aug 2009

Friendly staff clean comfortable room We had a...
Friendly staff, clean comfortable room. We had a deal for free breakfast which was good as the breakfasts were very expensive. Around the corner there is a cafe/patisserie which does lovely breakfasts however as an alternative. We would certainly stay at this hotel again and would recommend it.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Aug 2009

I was in a twin room that was...
I was in a twin room that was very well decorated and had a nice marble bathroom. The building is really old with a few visible dents and cracks but the elaborate decor more than makes up for it.<br />The staff were good but not great. I was originally given a room only to go to it and discover guests still there. <br />Excellent location. South Kensington and Waitrose/cafes/restaurants/Gloucester Road tube 1-2mins away. <br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Jul 2009

We stayed at the Grange Strathmore for three...
We stayed at the Grange Strathmore for three nights to be near the proms at the Royal Albert Hall. It is ideally situated for this. The room was perfectly fine - we thought the traffic noise from the Cromwell Road might prevent a good night's sleep, but it didn't. The staff were welcoming and friendly. <br />We thought the hotel would have benefited greatly from air conditioning - some of the common areas were much too warm - and it would have been good to have the bedroom cooler too.<br />The fact that the hotel breakfast was expensive didn't really matter, as there are plenty of good places to eat at both Gloucester Road and South Kensington.<br />On the whole, we enjoyed our stay here.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Jul 2009

We chose this hotel because of it's close...
We chose this hotel because of it's close proximity to The Royal Albert Hall, we were not disappointed. The reception area was a little cramped, but the staff were excellent, very polite and efficient. On our way to our room on the second floor, the cleaners took time to smile & say hello,( which is what I like).<br />Although there was only two of us, we had been given a family room, this was very spacious and very appealing. The room was clean, as was the bathroom. TV worked fine, plentiful supply of tea, coffee, biscuits etc. (which is what I like). <br />Nice lounge area near the entrance with comfy seats, TV & bar, which was pretty popular after we got back from the concert. (which is what I like)<br />One drawback was the price of the breakfast (23 pp), as we had a special deal with Laterooms ( 76), breakfast was not included, (tip - try & get breakfast included in price) However, Glocester Road, tube station is only 5 mins walk and is surrounded by cafe's.<br />So overall, a very enjoyable night and would certainly book again. (which is what I like)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jul 2009

Hotel very convenient for town but would not...
Hotel very convenient for town, but would not be suitable for someone wanting a quiet room as it right on the A4. Everyone very friendly and room clean. Did not have breakfast. Reasonable value for money at 110 quid.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jun 2009

I am not surprised that the star has...
I am not surprised that the 4 star has been self classified because I do not think this hotel really makes that grade. It has undoubted charm, even if looking a bit tired in places, and the location is excellent with good access to places of interest - Gloucester Rd station, on Piccadilly, Circle and District lines, is no more than 5 minutes walk. <br />I cannot comment on the food because we did not eat there, but understand that the full English breakfast is 21 +VAT per person. The staff, although reasonably friendly, did not seem to have a good grasp on the management of the hotel, or at least found it difficult to make sure our room was available when we expected it to be. We arrived just after 1pm, hoping that we could be accommodated early, but were told we would have to come back at 2pm (normal check in time). We arrived back quite a bit after this time only to be told we would have to wait another half an hour for the room to be cleaned. The room, when finally made available, proved to be very small in size and we would have complained if we had wished to stay more than one night - visited London to see a concert. There was no fridge and no airconditioning - apart from opening a window, upon which the outside noise become very distracting. We did get a special rate for the hotel, but at 76 per room felt even this was not very good value for money and consider the web site photos to be very misleading - perhaps we were given the smallest double room available because of the special rate applied.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jun 2009

Room was fine if not what was expected...
Room was fine if not what was expected. Late rooms said it was a double with air con, actually it was a twin without - but given we didn't get into the room until midnight we were too tired to bother saying anything. Bar was not impressive, mainly due to inexperienced staff. Unfortunately no crisps nut or little bar snacks were available.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Jun 2009

Excellent hotel if you don't mind small rooms...
Excellent hotel if you don't mind small rooms. Ideal for a short stay
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 May 2009

The hotel was a little old fashioned but...
The hotel was a little old fashioned but the rooms were clean and comfortable and the staff friendly and efficient. Only bad points were that we had a basement room with little natural light and there was no plug in the bathroom sink!<br />I would definitely recommend this hotel for anyone visiting the Royal Albert Hall as it is only a ten minute walk away.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Apr 2009

The hairdryer in the room shot out sparks...
The hairdryer in the room shot out sparks. When I asked for a new one, the lady from housekeeping told me that ALL of the hairdryers did this. Eventually she brought me another dryer which, lo and behold, did not try to kill me but she waited outside of the door until I'd finished with it because she wanted it back. Needless to say I didn't risk it for the morning shower.....
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Mar 2009

Very nice atmosphere with helpful staff Room very...
Very nice atmosphere with helpful staff. Room very spacious and comfortable though a little bit shabby.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Feb 2009

I don't normally expect too much from a...
I don't normally expect too much from a central London room, but at 126 I had expected a little more room-it was tiny.The worst aspect however was the wet carpet and smell of chemicals which was overpowering. I would have reported this but we had hurriedly checked-in at 5pm to get to an event at 5.30pm, so we did not arrive back in our room until 2am which is when we noticed the problems. On reflection, the window had been wide open when we first arrived so the hotel knew there was a problem which I feel is unforgiveable.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Feb 2009

We love this hotel The location is very...
We love this hotel. The location is very, very, desirable.
Reviewed by Ms Barrie; Reviewed in 10:41 27 Jan 2009

The hotel staff were extremely friendly and helpful...
The hotel staff were extremely friendly and helpful. Basement room felt a bit like being in a dungeon but had obviously had time and thought put into its decoration to make the most of it.<br />The lounge is a lovely room to relax in and I'd consider going back just to spend time there.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Jan 2009

Good for the price the room was a...
Good for the price, the room was a wee bit on the small side, but not too much of a problem.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Jan 2009

No problems nice clean Hotel with a friendly...
No problems, nice clean Hotel with a friendly atmosphere. Only downside was price of breakfast 21, although you can get a full english for 6.50 a few strides from Glouster Rd station (That is just over the rd)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Dec 2008

A very disappointing experience The Strathmore's faded glory...
A very disappointing experience. The Strathmore's faded glory made it feel shabby, dark and old. My room was tiny. So small that the foot of the bed was inches off the wall opposite which made negotiating round it difficult. When I pulled the chair from under the half sized desk it completely blocked the access to the shower room. The floor space in the shower room was less than 3 ft square. The decor was tired and way past its best, even some of the pictures were duplicated. The only saving grace was the view. I was fortunate to get a view of a small park (Queens Gardens) which made the room quiet from road noise.<br />Although I got a cheap rate it was still not worth it. As I said in my feedback sheet to the hotel "Get into the 21st Century". I will not stay at the Strathmore again!!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Nov 2008

The room was perhaps a little small but...
The room was perhaps a little small, but was actually very
> comfortable. The staff were very helpful in every way.


Reviewed by Mr Phillips; Reviewed in 07:46 19 Nov 2008

A very good stay we will be back...
A very good stay we will be back in January. Reception staff were very
> helpful and pleasant

Reviewed by Mr hall; Reviewed in 02:37 18 Nov 2008

My wife and I only stayed for one...
My wife and I only stayed for one night, didn't use dining facilities either for dinner or breakfast.<br />Breakfast far too expensive.<br />Staff very pleasant , obliging and cheerful.<br />Room very good, plenty of space, but we understand there are rooms which are much more cramped. <br />We would go again but would have to be certain of getting a similar sized room to #220<br /><br /><br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Nov 2008

I would definitely go back but only at...
I would definitely go back, but only at the discounted LateRooms price, because I don't like the official rate.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Nov 2008

Excellent service really helpful staff Room was perfect...
Excellent service, really helpful staff. Room was perfect, would reccomend this hotel to anyone.
Reviewed by Shelley Barker; Reviewed in 10:18 31 Oct 2008

Thankyou and I want to say HOW HAPPY...
Thankyou, and I want to say HOW HAPPY I was with The Grange Strathmore Hotel, as I arrived from Spain 'Completely Stressed Out', as I had my Weekend Case STOLEN ON A TRAIN FROM JEREZ DE LA FRONTERA UP TO SEVILLA AIRPORT, Can you Believe it? and therefore, I arrived in London With NOTHING, NO Make Up, NO Clothes, NO Wash things, and all my paper work Gone too, and therefore, to get to my SUPERB Bedroom with the Lovely Comfy Bed etc all there for me, was just WONDERFUL I must say, and I will Return (at the same Good Price!) <br />Also, your Staff were Extremly Vigilante, Kind & Polite and both the two young men went to the trouble of Helping me Re-Print Out my Boarding Ticket,((as it had been in my Weekend Case.) I also Appreciated 'The Service'of the Newspaper being left outside my Bedroom Door, as it Helped me Relax, and it was just what I needed on account of ALL The Stress I had had to endure, as I arrived at Stanstead on my return to Spain with More Stress and whereupon the Paramedics were Called, as I got a Severe Nose bleed for 1 hour and before I boarded my Flight, so I was Lucky to FINALLY get Back to my Home!<br />Once again, To The Staff at The Grange Strathmore, Thankyou for making my Stay Most Enjoyable! and see you another time!<br />Yours<br />Persephone Lavinia FitzGerald (The Dublin Lady)<br />Also The Location of your Hotel is SUPERB, as I used to Live on Gloucester Road!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Oct 2008

Room disappointingly small more like a single than...
Room disappointingly small, more like a single than double, we had to climb over the bed to access the wardrobe. However, bed very comfortable and shower excellent.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Oct 2008

checked in at h just after arriving from...
checked in at 09h30 just after arriving from a long flight and at the reception I was tolf that I could have my room ready within 1 hour even though check in was at 14h00.<br />very good room and bathroom . would stay here again
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Sep 2008

We enjoyed our stay at this comfortable hotel...
We enjoyed our stay at this comfortable hotel. Great location, good bed and small but cosy room.<br />We found it definitely represented value for money booking with Late Rooms on the morning of our stay. Breakfast expensive at 18 pounds but there are plenty of cafe's in London to enjoy a leisurely breakfast. We will stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Aug 2008

The room whilst clean was cramped However given...
The room, whilst clean, was cramped. However, given its proximity to the Museums and other places we visited, I was quite pleased. <br />I must of course say how wonderful all the staff were, polite and helpful at all times.<br />Jackie Davies (Mrs)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Aug 2008

A quiet location Rooms overlooked Queens Gate Gardens...
A quiet location. Rooms overlooked Queens Gate Gardens.Rooms farly small and shower was dismantled over bath . Corridor carpets pretty tired and lift was in need of a good clean.. However room was clean and evening meal was nicely presented and food excellent.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Aug 2008

I have used this hotel many times for...
I have used this hotel many times for business and the service has always been good. This was a private visit. The room was an 'executive' double but was very tiny and the decor was in need of an update. No air con meant a very uncomfortable and noisy night. The location was ideal for our visit. I think that 21.50 for a poached egg and fruit is excessive as an addition to the 130 per night rate
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Aug 2008

Hot on tartan there is a faded elegance...
Hot on tartan, there is a faded elegance and rather weary, but not shabby, feel about the whole place. Lovely bed, great curtains but poor tv connection and faulty switch on the bathroom let it down. I've stayed in the really cheap rooms before and they are very small, so trade up if you can.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Jul 2008

I booked the room the evening before arriving...
I booked the room the evening before arriving - single room. Smallest room I have stayed at, but it was nice and clean. A pluss that the intranet connection is for free. Not much happening at the hotel, but good location, close to the tube and had some good pubs and restaurants near by. (I did not try the hotel food.)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jun 2007

The hotel was in a nice location My...
The hotel was in a nice location. My son booked it for me on late rooms. The room was very small with no air conditioning so was extremly warm even with the supplied fan. we didnt have breakfast there because it was priced at 18 per person for full english, so we went to a well known burger restaurant! The room and hotel were clean and attractive. There was no plug for the bath so had to use the shower. When we left our credit card details as deposit the girl charged us for 2 nights instead of 1 but this was rectified immediately.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Jun 2007

I was in what appeared to be an...
I was in, what appeared to be, an anteroom - 512A. It was small and the windows were too high to see out. This resulted in the room being incredibly hot - and there was no bath. It would have been much too small for 2 people. However, the room was nicely decorated, the bed was comfortable and clean.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jun 2007

I am a large man with with two...
I am a large man with with two large very heary suitcases used for training session I carry out in London . The room was so small the door would not even open fully to get my cases in . In order to get my cases in Furniture had to rearranged in the room. The whole experience awful. Never to be repeated.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 May 2007

Once we found the road from the tube...
Once we found the road from the tube station we were ok, but there wasn't any particular directions towards the hotel. We were very impressed by the service and the room was magnificent. It was as a treat so this really hit the mark.All we can say is we'll definitely be looking at this place again. There is one problem the breakfast was expensive so we visited a local patisserie instead but that was the only minus.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Apr 2007

The Strathmore was just round the corner from...
The Strathmore was just round the corner from the Radisson Vanderbilt where I had a course. I stayed in a single room (118) The hotel room was clean but very, very small. I found the bathroom especially cramped! Hotel itself is nice and just 5 mins from Gloucester Road tube station, supermarkets etc. I think it is definitely in need of a refurb as felt dated. I also noticed that there was no air con in my room so check your room will have this if you are planning to stay when the weather is warmer.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jan 2007

Great location near tube Just a bit tired...
Great location near tube. Just a bit tired generally, first room smelt of smoke but was promptly changed and receptionist was very helpful in resolving. Lift is tiny so checking out likely to mean a wait or the stairs. It was clean, in right location and good value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jan 2007

The staff were very friendly and polite the...
The staff were very friendly and polite, the bed was comfortable however the rooms need updating, very tired and curtain hanging down. I think late rooms customers were put in basement rooms which were next to delivery and laundry areas.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Nov 2006

Very friendly polite and attentive staff Small room...
Very friendly, polite and attentive staff. Small room but reasonably equipped and clean. Nice bathroom. Quiet corner away from noisy Cromwell Road. Good, covenient access to Tube (Piccadily Line). Very nice continental breakfast - rolls were excellent. Have paid more for much worse. Great location for museums, almost next door.
Best feature? Staff, cleanliness and breakfast. Worst feature? Cluttered entrance foyer.I would stay here again if the rate was right.
Reviewed by Dave Binnington; Reviewed in 10:55 14 Feb 2005

Despite all the comments below I enjoyed my...
Despite all the comments below I enjoyed my stay at this hotel but that might be because I wasn't paying!
We had a room on the 5th floor - excellent for peering into the apartments opposite :-)
The room was a good size, clean and well appointed.
Room service was expensive but of a reasonable standard.
Staff were all European but tried their best to be of assistance.
Bar area was very smokey and with a young baby with us it wasn't the place to relax by day.
I would go back to this hotel despite the parking ticket that we got but I guess that's not the hotels fault
Reviewed by Helen James; Reviewed in 09:42 5 Apr 2004

There has been no training whatsoever for the...
There has been no training whatsoever for the staff. Nice location and historical building totally wasted by bad service. My wife & I enjoyed the live entertainment from next door couple having loud (real LOUD!) sex 4-5 times till morning. They didn't charge us for listening only ;)!
Reviewed by Mex; Reviewed in 02:06 28 Dec 2003

For the money not a good deal Great...
For the money, not a good deal. Great location, but down-at-heels, worn carpets, and always piles of laundry in the hallways. Bar stunk so strongly of smoke no way we could sit in it. Radiator in top-floor room very noisy, inefficient. Breakfast buffet okay, though steam tables left things cold. Staff harried, mostly young Europeans new to hotel work, doing their best but not well managed.
Reviewed by John O'Connor; Reviewed in 07:33 31 Oct 2003

Stayed Basement room v hot room saturated with...
Stayed 16/8/03. Basement room v.hot. 1/2 room saturated with water could not swap. bed linen stained did not sleep under it. breakfast poor. night staff useless. Consierge very good.


Reviewed by Simon Wisdom; Reviewed in 02:51 19 Aug 2003

Room - ok bit small Bathroom - loose...
Room - ok, bit small.
Bathroom - loose tiles, no towel rail, also pretty small.
Breakfast - no sausages, how can you call that a full english?
Staff - helpful and friendly.
Reviewed by Liam Fitzpatrick; Reviewed in 11:38 20 Mar 2002

Lovely hotel with good location The room was...
Lovely hotel with good location. The room was quite small but well laid out and cosy aswell as being well maintained. The staff were very friendly and efficient. Full English breakfast was decent size and well cooked.

Overall a very pleaseant stay at a very pleasant hotel. Has a sort of old-world feel to it, character and charm in abundance. Definite reccomendation.
Reviewed by Mr. Alistair Scott; Reviewed in 04:14 9 Nov 2001

My room was x and that includes the...
My room was 15x5 and that includes the clost of a bathroom. For $150,
poor value. Staff ok. Breakfast very good
Reviewed by Jo Ann McManamy; Reviewed in 07:47 28 Sep 2001

room in the basement dark and noisy neighbours...
room in the basement dark and noisy (neighbours) 5
staff at reception: efficient 6
staff seving breakfast on sat. and sun.:really excellent:10
breakfast 10
Reviewed by DE Groeve Emiel; Reviewed in 10:02 17 Jul 2001