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Grange St Pauls Hotel Reviews

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Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
95%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Grange St Pauls Hotel out of 5 Customer Rating
Room Size

It was rather a small room for two double beds to sleep four persons.

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Reviewed by J Buchanan From Bristol, England Who stayed in December 2011

 Grange St Pauls Hotel out of 5 Customer Rating
Amazing time!

We booked a The Grange St Pauls Hotel for an early birthday as my husband is a soldier and off to Afghanistan in January so will miss the real thing. When we arrived we were immediately given a free upgrade to an executive room (before we even said anything!) and made to feel welcome. The building is stunningly designed and all the staff friendly. Our room had everything we needed and felt cosy and chic. We were off for a meal and cabaret, and the hotel was close to this and shops etc. We will definately use this hotel in future, Hopefully for a romantic break when hubby comes back from tour!

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Reviewed by Julia P From England Who stayed in December 2011

 Grange St Pauls Hotel out of 5 Customer Rating
Great hotel and location

Used this hotel a few times and never disaapointed

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Reviewed by M Odriscoll From Manchester, England Who stayed in December 2011

 Grange St Pauls Hotel out of 5 Customer Rating
Good Deal

A great location, a lovely high-spec top quality room (bathroom & bed were luxury), with a cracking view of St Paul's Cathedral.
At half price (£160) the deal was good, but £320 for full price a tad ott I think.

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Reviewed by Edward Tait From England Who stayed in December 2011

 Grange St Pauls Hotel out of 5 Customer Rating
My weekend

Ive just started dating a young lady and wanted to stay somewhere nice, being that I'm a London cabbie I'm a little bit fussy, but I was very impressed with the hotel the staff it was very clean, and I felt that it was worth the money, I would defiantly stay there again.... Thank you

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Reviewed by Richard Cornhouse From Epping, England Who stayed in November 2011

 Grange St Pauls Hotel out of 5 Customer Rating
Good central London stay

We were a group of 4 couples (50-65). Spacious, very clean and comfortable room. Willing staff.For our price (discounted) it was a very good place to stay in central London. While there we visited the Museum of London....well worth a visit.

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Reviewed by Keith J From Bury St Edmunds, England Who stayed in November 2011

 Grange St Pauls Hotel out of 5 Customer Rating
Absolutely fantastic

Beautiful modern hotel within a stone's throw of St Pauls, the millenium bridge, the Tate Modern, the London Museum, tube station, good selection of restaurants and boris bikes outside the door! A big bonus for travellers flying in to London is that you can bypass the Gatwick Express to Victoria and simply buy a ticket from Gatwick to City Thameslink which is literally two minutes walk from the hotel.

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Reviewed by D Bennett From Vale, England Who stayed in October 2011

 Grange St Pauls Hotel out of 5 Customer Rating
Accountancy Presentation and Weekend in London

My son, his partner and myself stayed at this hotel, primarily as we were attending an AAT Accountancy Presentation in the Conference Centre. We had a Champagne Reception followed by the Presentation and then a superb buffet afterwards. The choice of food at the buffet was amazing, catering for all tastes. I could not fault this hotel. The decor, style and cleanliness was superb. The bedroom had a view of the dome of St Paul's and was beautifully furnished with a fabulous en-suite. I would definately stay here again, hopefully on a leisure break next time.

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Reviewed by Lorraine M From England Who stayed in October 2011

 Grange St Pauls Hotel out of 5 Customer Rating
No window and rip off cabs

Really underwhelmed with the service and the room. We were given a room without an external window which overlooked the internal central atrium. The room felt dark and dingy, the main light in the atrium came from a giant, rotating electronic advert (similar to Times Square ads). I called down to change the room, the call back I was promised never happened, I had to chase to swap rooms. To be fair the new room with a proper window was much better.
Booked a cab to travel from the hotel to Islington town hall. Was told there was no difference in price between black cab and a mini cab by the concierge so I said they could book either for me. I was astounded to be charged £25 for a mini cab journey which usually costs around £10 in a black cab. The driver said the hotel set the price and he was embarrassed to have to charge such a rip off amount. I complained at checkout the next day and was told the person at reception couldn't do anything about this and no manager was available. I followed up with a phone call to the manager but haven't heard anything further - seems to have gone into a black hole.
I used to work round the corner from the hotel and saw it being built. Given it's location, 5* status and the sharp styling I had high expectations but it just did not live up to them.

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Reviewed by L Arnold From England Who stayed in October 2011

 Grange St Pauls Hotel out of 5 Customer Rating
Enjoyable stay

Great location, lovely room and excellent service. We didn't eat there but the common areas looked spectacular when lit up at night. The shower was really excellent

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Reviewed by David F From England Who stayed in October 2011

WHAT DID THE BEST REVIEW SAY?

We booked a The Grange St Pauls Hotel for an early birthday as my husband is a soldier and off to Afghanistan in January so will miss the real thing. When we arrived we were immediately given a free upgrade to an executive room (before we even said anything!) and made to feel welcome. The building is stunningly designed and all the staff friendly. Our room had everything we needed and felt cosy and chic. We were off for a meal and cabaret, and the hotel was close to this and shops etc. We will definately use this hotel in future, Hopefully for a romantic break when hubby comes back from tour! Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Julia P
From England
Who stayed in December 2011

WHAT DID THE WORST REVIEW SAY?

Really underwhelmed with the service and the room. We were given a room without an external window which overlooked the internal central atrium. The room felt dark and dingy, the main light in the atrium came from a giant, rotating electronic advert (similar to Times Square ads). I called down to change the room, the call back I was promised never happened, I had to chase to swap rooms. To be fair the new room with a proper window was much better.
Booked a cab to travel from the hotel to Islington town hall. Was told there was no difference in price between black cab and a mini cab by the concierge so I said they could book either for me. I was astounded to be charged £25 for a mini cab journey which usually costs around £10 in a black cab. The driver said the hotel set the price and he was embarrassed to have to charge such a rip off amount. I complained at checkout the next day and was told the person at reception couldn't do anything about this and no manager was available. I followed up with a phone call to the manager but haven't heard anything further - seems to have gone into a black hole.
I used to work round the corner from the hotel and saw it being built. Given it's location, 5* status and the sharp styling I had high expectations but it just did not live up to them. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by L Arnold
From L Arnold
Who stayed in October 2011
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