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Grange City Hotel Reviews

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Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
88%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Grange City Hotel out of 5 Customer Rating
Great location

Fab hotel in a perfect location, with great views of London bridge. Disappointing that this part of London seems to shut down at the weekend though as its the business area. Had a great stay at this hotel and would recommend!

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Reviewed by Esther B From Derby, England Who stayed in January 2012

 Grange City Hotel out of 5 Customer Rating
Great view

Great hotel with fantastic views and good customer service the too
S are clean well spec and comfortable I would stay again without question

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Customer Service Quality of Room Quality of Food
 
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Reviewed by D Parsons From Norwich, England Who stayed in December 2011

 Grange City Hotel out of 5 Customer Rating
Excellent hotel

I can't fault the hotel. Very nice room. The staff deserve a particular mention. I am not sure that I have stayed in a hotel where all staff members were as helpful , in particular the concierge and the porters

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Reviewed by M Buist From Scotland Who stayed in November 2011

 Grange City Hotel out of 5 Customer Rating
Excellent hotel in wonderful position.

Hotel delivered a quality package offering good value and friendly service in an excellent location. Very good meter parking nearby (free at weekends). Wonderful health centre facilities, great swimming pool. Only negative, curtain tie backs in the room were missing loops (chambermaid had attempted a somewhat "Heath Robinson" repair) and the bracket screw had come off the wall. But, to be fair, this might have been a recent occurrence and had possibly not been noticed by housekeeper yet. Would definitely stay again.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Ann A From Cambridge, England Who stayed in November 2011

 Grange City Hotel out of 5 Customer Rating
GOOD LOCATION - THOUGH SERVICE A BIT OF A JOKE, BE PREPARED TO WAIT 30 MINS TO CHECK-IN AND OUT TOO!

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Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by T Coupland From Northampton, England Who stayed in October 2011

 Grange City Hotel out of 5 Customer Rating
Room Temperature

The room was far too hot. We arrived around 4pm and had to immediately open the window as much as we could to get some air in. We also had to put the air condition on. We left the window open all night but it was still too hot. The air conditioner was too loud to leave on all night. The heat affected the UHT milk which was mostly off.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by S Matthews From Whitley Bay, England Who stayed in October 2011

 Grange City Hotel out of 5 Customer Rating
Grange City Hotel

We had a very enjoyable stay in this quality, classy hotel which is within walking distance of Tower Bridge & London Bridge. We would definitely use it again.
The staff were exceptionally efficient and friendly.

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Customer Service Quality of Room Quality of Food
 
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Reviewed by Geoffrey Le Vesconte From Jersey, England Who stayed in October 2011

 Grange City Hotel out of 5 Customer Rating
Nice stay

Staff friendly and attentive. Hotel in ideal location for the Tower of London,Thames river boats. Would recommend .

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Reviewed by John B From Chepstow, England Who stayed in October 2011

 Grange City Hotel out of 5 Customer Rating
Thoroughly enjoyable...

From the checking in experience, to room service for an ice bucket and glasses to room service for breakfast. Laterooms rate made this a very good VFM stay.

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Customer Service Quality of Room Quality of Food
 
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Reviewed by Steve F From London, England Who stayed in October 2011

 Grange City Hotel out of 5 Customer Rating

Excellent hotel in great location convenient to the tube and tourist attractions

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Reviewed by A Devine From Ware, England Who stayed in September 2011

WHAT DID THE BEST REVIEW SAY?

I can't fault the hotel. Very nice room. The staff deserve a particular mention. I am not sure that I have stayed in a hotel where all staff members were as helpful , in particular the concierge and the porters Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by M Buist
From Scotland
Who stayed in November 2011

WHAT DID THE WORST REVIEW SAY?

Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by T Coupland
From T Coupland
Who stayed in October 2011
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