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Grand Plaza Apartments Reviews
Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property
All reviews are rated out of 5
Showing 14 reviews - Most recent listed first
Funny how most reviews are either glowing or...
Funny how most reviews are either glowing or damning. Fact is that this all-suite hotel is very fair value for either business or leisure. My average of £100 per night got me separate bedroom and living room with full cooking facilities and a flat screen freeview TV. The room was clean but only partially serviced for the second of the 2 night stay. The reception is not the most charming but perfectly efficient. The area has very nice pubs, restaurants on Westbourne Grove and the Whiteleys shopping Mall but it's not as close to public transport as some other reviews suggest. Over all very fair value and stays on my list of places to stay in town.
Reviewed by david t; Reviewed in May 2010
Funny how most reviews are either glowing or damning. Fact is that this all-suite hotel is very fair value for either business or leisure. My average of £100 per night got me separate bedroom and living room with full cooking facilities and a flat screen freeview TV. The room was clean but only partially serviced for the second of the 2 night stay. The reception is not the most charming but perfectly efficient. The area has very nice pubs, restaurants on Westbourne Grove and the Whiteleys shopping Mall but it's not as close to public transport as some other reviews suggest. Over all very fair value and stays on my list of places to stay in town.
Reviewed by david t; Reviewed in May 2010
This hotel almost has it all clean functional...
This hotel almost has it all: clean, functional rooms and efficient service. Unfortunately the bedroom had had a recent water spill which left the carpet smelling stale and feeling damp - so much so that I slept on the sofa bed in the lounge area.
Reviewed by Michael L; Reviewed in Apr 2010
This hotel almost has it all: clean, functional rooms and efficient service. Unfortunately the bedroom had had a recent water spill which left the carpet smelling stale and feeling damp - so much so that I slept on the sofa bed in the lounge area.
Reviewed by Michael L; Reviewed in Apr 2010
The accommodation was to a good standard which...
The accommodation was to a good standard which entirely suited our needs.The staff were very friendly and helpful.The rooms were clean and the beds extremely comfortable.I have only one minor complaint and that is the lack of noise insulation to the front bedroom(G01) where you can hear the slightest sound from outside(perhaps double glazing ?) hence the mark of 5.
Reviewed by Michael Sheridan; Reviewed in Apr 2010
The accommodation was to a good standard which entirely suited our needs.The staff were very friendly and helpful.The rooms were clean and the beds extremely comfortable.I have only one minor complaint and that is the lack of noise insulation to the front bedroom(G01) where you can hear the slightest sound from outside(perhaps double glazing ?) hence the mark of 5.
Reviewed by Michael Sheridan; Reviewed in Apr 2010
I stayed nights in this large apartment I...
I stayed 2 nights in this large apartment (I went for cheapest option on Laterooms). I was pleasantly surprised to find a separate lounge/kitchen and bedroom (usually they are studios at that price). The room wasn't dirty - but neither was it spotless. I think I would have rated it higher if in the 2 nights the fire alarm hadn't gone off (briefly) 3 times. Obviously the combination of cooking facilities and the fire alarm in this hotel doesn't quite work. Other apartment hotels seem to have solved this problem!
Reviewed by B Gidley; Reviewed in Mar 2010
I stayed 2 nights in this large apartment (I went for cheapest option on Laterooms). I was pleasantly surprised to find a separate lounge/kitchen and bedroom (usually they are studios at that price). The room wasn't dirty - but neither was it spotless. I think I would have rated it higher if in the 2 nights the fire alarm hadn't gone off (briefly) 3 times. Obviously the combination of cooking facilities and the fire alarm in this hotel doesn't quite work. Other apartment hotels seem to have solved this problem!
Reviewed by B Gidley; Reviewed in Mar 2010
Great Location Great Staff - very organised Very...
Great Location, Great Staff - very organised. Very clean - Bedroom freezing and noisy at night due to very poor single glazed window that had dreadful drafts. Too cold to sleep. I would stay again but I would want confirmation that the room had double glazing in the bedroom
Reviewed by Catherine K; Reviewed in Mar 2010
Great Location, Great Staff - very organised. Very clean - Bedroom freezing and noisy at night due to very poor single glazed window that had dreadful drafts. Too cold to sleep. I would stay again but I would want confirmation that the room had double glazing in the bedroom
Reviewed by Catherine K; Reviewed in Mar 2010
We never stayed in an apartment just for...
We never stayed in an apartment just for one night before. It was very clean tidy modern and had evrything you needed just like a hotel at home. Lots of space to. would definately stay here again next time in London for a short break.
Reviewed by K Wheatley; Reviewed in Feb 2010
We never stayed in an apartment just for one night before. It was very clean tidy modern and had evrything you needed just like a hotel at home. Lots of space to. would definately stay here again next time in London for a short break.
Reviewed by K Wheatley; Reviewed in Feb 2010
The appartment was very clean and the location...
The appartment was very clean and the location is great.
Reviewed by M Clark; Reviewed in Dec 2009
The appartment was very clean and the location is great.
Reviewed by M Clark; Reviewed in Dec 2009
Good value spacious accommodation ...
Good value, spacious accommodation
Reviewed by Richard O; Reviewed in Dec 2009
Good value, spacious accommodation
Reviewed by Richard O; Reviewed in Dec 2009
Room was good location suited as I was...
Room was good, location suited as I was taking train to the North the following morning, on that front I was more than satisfied.When I went to check out, having already pre-paid I was told there was a charge on my room bill, a charge of 5 pence for a phone call.I pointed out that I did not use the phone at all, who uses a hotel phone in these days of the mobile phone?There was no response and I was handed a receipt.The 5 pence charge was included on my bill. I was not impressed, pointing out that the young man at reception had ignored me and had, without my consent, charged my credit card for a service I had not used.I wasnt bothered about the 5 pence involved clearly but the attitude of the staff - I do not expect hotel staff to ignore me and charge my creidt card anyway.His repsonse was to look pained and give me 5 pence!!Early morning, no breakfast, rude attitude followed by sarcasm. The result was predictable!The air was blue. It made me feel better anyway - just check your bill before you go as clearly the staff at this hotel feel any discrepancy on the bill to be an inconvenience.Oh yes and when two Chinese visitors asked the best and cheapest way to get to Heathrow he recommended a local cab firm. Failing to mention the Heathrow Express which would have cots £30 for the pair as opposed to the £65 he quoted for the cab firm; call me a cynic but does the hotel have a relationship with the cab company.With so many good hotels in the area I would not stay here again simply becuase of this amateurish buffoon!
Reviewed by P MACDONALD; Reviewed in Nov 2009
Room was good, location suited as I was taking train to the North the following morning, on that front I was more than satisfied.When I went to check out, having already pre-paid I was told there was a charge on my room bill, a charge of 5 pence for a phone call.I pointed out that I did not use the phone at all, who uses a hotel phone in these days of the mobile phone?There was no response and I was handed a receipt.The 5 pence charge was included on my bill. I was not impressed, pointing out that the young man at reception had ignored me and had, without my consent, charged my credit card for a service I had not used.I wasnt bothered about the 5 pence involved clearly but the attitude of the staff - I do not expect hotel staff to ignore me and charge my creidt card anyway.His repsonse was to look pained and give me 5 pence!!Early morning, no breakfast, rude attitude followed by sarcasm. The result was predictable!The air was blue. It made me feel better anyway - just check your bill before you go as clearly the staff at this hotel feel any discrepancy on the bill to be an inconvenience.Oh yes and when two Chinese visitors asked the best and cheapest way to get to Heathrow he recommended a local cab firm. Failing to mention the Heathrow Express which would have cots £30 for the pair as opposed to the £65 he quoted for the cab firm; call me a cynic but does the hotel have a relationship with the cab company.With so many good hotels in the area I would not stay here again simply becuase of this amateurish buffoon!
Reviewed by P MACDONALD; Reviewed in Nov 2009
Double bed was single beds pushed together with...
Double bed was 2 single beds pushed together with 2 signle quilts. Room was spacious for 2 people. Ice is not available in the hotel nor is there any freezer or ice bucket avaiialbe to store ice bought from a supermarket.
Reviewed by I Hay; Reviewed in Nov 2009
Double bed was 2 single beds pushed together with 2 signle quilts. Room was spacious for 2 people. Ice is not available in the hotel nor is there any freezer or ice bucket avaiialbe to store ice bought from a supermarket.
Reviewed by I Hay; Reviewed in Nov 2009
Lengthy check-in queue on arrival however the staff...
Lengthy check-in queue on arrival, however the staff were extremely friendly and efficient when you got to the desk.
Reviewed by John M; Reviewed in Nov 2009
Lengthy check-in queue on arrival, however the staff were extremely friendly and efficient when you got to the desk.
Reviewed by John M; Reviewed in Nov 2009
I recently stayed in a quad executive suite...
I recently stayed in a quad executive suite with 3 friends, for one night following a theatre visit. We payed £125 in total which I felt was a bit of a bargain for four of us for london . The room was fine, two twin beds pushed together and a double sofa bed. Bathroom and kitchen were very small but fine for a one night stay. I would say that the photos on the website (especially the grand plaza's own website) were of a much larger and much more luxurious room than the one we got! All in all i think that the appartment is great if you just need a crash pad for one or two nights, however I'm not sure that its suitable for much longer stays. You get what you pay for.
Reviewed by Rachael S; Reviewed in Oct 2009
I recently stayed in a quad executive suite with 3 friends, for one night following a theatre visit. We payed £125 in total which I felt was a bit of a bargain for four of us for london . The room was fine, two twin beds pushed together and a double sofa bed. Bathroom and kitchen were very small but fine for a one night stay. I would say that the photos on the website (especially the grand plaza's own website) were of a much larger and much more luxurious room than the one we got! All in all i think that the appartment is great if you just need a crash pad for one or two nights, however I'm not sure that its suitable for much longer stays. You get what you pay for.
Reviewed by Rachael S; Reviewed in Oct 2009
Generally happy with room except that it was...
Generally happy with room, except that it was rather warm and the fans were not really adequate. The hob was out of order. Location of hotel is good though.
Reviewed by S Ong; Reviewed in Sep 2009
Generally happy with room, except that it was rather warm and the fans were not really adequate. The hob was out of order. Location of hotel is good though.
Reviewed by S Ong; Reviewed in Sep 2009
Generally happy with room even though it was...
Generally happy with room, even though it was not cleaned on one day. Toiletries were also not replenished on time, had to request for them. Fridge was not in good condition and freezer compartment was missing such that at lower temperatures things in the fridge tend to get frozen. Need a ceiling fan near the bed area as it was rather warm. Road noise was also quite bad. Location is good. Need to make sure their appliances are in good working condition.
Reviewed by S Ong; Reviewed in Sep 2009
Generally happy with room, even though it was not cleaned on one day. Toiletries were also not replenished on time, had to request for them. Fridge was not in good condition and freezer compartment was missing such that at lower temperatures things in the fridge tend to get frozen. Need a ceiling fan near the bed area as it was rather warm. Road noise was also quite bad. Location is good. Need to make sure their appliances are in good working condition.
Reviewed by S Ong; Reviewed in Sep 2009
3
out of 5
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