I booked 3 nights in this hotel in a single room with shared facilities through laterooms.com and I was pleasantly surprised! As a single traveller who just wanted a quiet, safe place to sleep whilst in London (not a fan of hostels), this was a bargain at just GBP45 per night on sale. I found it easily enough, the man at the desk greeted me very professionally and showed me around and then told me that they have given me a room with a bathroom too! So I was so happy to have my own bathroom as I was prepared to share to save money - a definite bonus!
The room was very small - but it was just me, and I didn't plan to stay there during the day. The bathroom is pokey and the only thing I didn't like was the toilet paper behind my head instead of next to the loo (but seriously - that is all I could fault with it!) The bed was firm (more firm than I am used to, so that took a night or two to get used to).
The room was clean, had a tv and wardrobe. The tea and coffee facilities were downstairs but I only used that once. The breakfast was very adequate - I didn't care to pay for a hot breakfast, but I filled up on fruit, yoghurt, museli, tea/coffee/juice and toast each morning. The ladies in the dining room were efficicient, polite and attentative. The hotel was not full when I was there, so that may have been a bonus because there was never more than 2 or 3 people in the dining room when I went downstairs.
On checkout, they held my luggage right up until I had to leave for the train which was 2pm in the afternoon at no charge and it was left in the room behind the front desk.
The Bayswater Tube is 5 minutes walk as is the main street with Tescos, Restaurants, Boots, and anything you might need - I just bought Tesco sandwiches for dinner on two of the nights and some snacks as there is no restaurant in the hotel.
Comparing this hotel to the ones next door and along the same street - just through reviews - this one was exactly what I needed. I'm not a fussy person when it comes to budget hotels - and I wanted to stay near Notting Hill area so I am a very happy reviewer!
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly