Gallery Hotel Reviews

Love this hotel, stayed here twice, It's in a pleasant area opposite the Natural History and Science museums. Tube station is a few minutes walk away and there are plenty of eating places nearby. The hotel is quiet and cosy and perfect for a city break.

This hotel is in great location to visit museums and near underground to travel. lovely reception friendly helpful staff, clean room and very well presented, nice bathroom and everything u need as little extras, lovely bar area, peaceful and restful.

Lift wasn't working and we were on the top floor. Needed an oxygen tank by the time we got to the top. Poor room with dated peeling wallpaper and paint. Various heating, cooling contraptions in the room taking up room and a non existent customer service.
Absolute rubbish!!

I was disappointed at the size of the room - considering it was a twin executive room, both single beds were together with barely 60cms of walking space either side. (one side was taken up with a portable aircon unit that restricted the space even further as the 4" diameter, flexible pipe had to be pushed into a recieving aperture in the window). At the bottom of the beds the walking space was probably no more than 100cms. (I chose this room because I wanted plenty of space and the more expensive "executive" seemed to fit the bill above the "standard" hence the disappointment). Fortunately we had a busy schedule so didn't need to use the room very often. However, the lobby and lounge is oozing with character and is a lovely place to relax. We did not eat there so cannot comment on the food. I would recommend the hotel as long as people were aware of the room size beforehand. It is not very far by foot from South Kensington Tubestation and the Natural History/Science museum is only a "stone's throw" away!

We really enjoyed the brief night we spent here. The Victorian/Edwardian decor and paintings in the lounge meant that the place had real character. The room was larger than many in London and the fittings were traditional, as should be expected from the rest of the hotel, and of good quality. The water pressure in the shower was excellent.
The only mild irritation with the room was that the large double bed was actually two singles pushed together which meant that cuddling up together wasn't really possible - It's a shame that the Victorian throwback style of the hotel was also extended to the sleeping arrangements!
The location is truly superb though - particularly if you are going to spend time in the museums.
We got the room on a very good discount through Laterooms. £211 room for £90. It was very good value for a London hotel at this price. If the room was available at any price up to about £150 I'd definitely stay again, I'd hesitate to pay full price.

They are right when they say it is handy for the Natural History Museum, much closer and i would have been sleeping under the T Rex. A very warm welcome from the staff and a most welcome 'complimentary' drink offered when booking in.
I was lucky enough to have a room upgrade whihc gave me a plenty of space to 'spread out'. Only one small niggle would be a few loose floor baords outside the lift (near my room) so when people exiting lift it was a little noisy but not loud enough to spoil my sleep.

We chose this hotel as it was within walking distance of the two museums we wanted to visit. It was comfortable, quiet and good value for money. The staff were friendly and offered complimentary coffee on checking in. Cannot comment on the food as we ate out. We were able to leave our luggage here whilst visiting the museums after checking out. All in all very pleased and would stay again.

The staff were friendly, the room was good and even though it was next to the lift, there was no disturbing noises.

If the staff had been a little more attentive and carried bags or assisted with bags this hotel would be great. As it stands it is only good, but location wise is excellent with plenty of cafes/restauarants nearby.

I travel extensively and as a result tend to compare hotels both within the UK and abroad.
I found this hotel pleasant enough but the detail was poor, eg no tea making facilities in an executive room, no newspapers, toiliteries adequate but not as I would expeqct. The rom was tidy, the bed was atrocious, two single beds pushed together.....at different heights so the sleep was poor...no mini bar even for water was the icing on the cake....not wanting to sound like an old buffer but I would have hoped for more comparing it to the Internet and the web pages.

Clean, friendly hotel with an interesting 'gallery' foyer and bar area. Comfortable queen size bed. No complaints and we definitely stay at The Gallery again.

Booked due to location - right next to Natural History Museum - which it absolutely is. Also excellent rate - £80 for a single room was outstanding for the location. And the quality of the hotel is absolutely fine - not absolutely top notch but you couldn't get that for the price. Value for money outstanding

I stayed in the Gallery Hotel for two nights on business, it fit the bill perfectly being close to work location and near to transport. The room was quiet, clean and comfortable.

I checked in at 10pm and out again at 9am, so realy only got to use the room briefly. However, the TV didnt work properly and the fixtures were dated and worn. Very limited facilities. However, the door locked and the bed was clean and comfy. Ideally located. I would propbably use the hotel again but it would be nice for them to make a little more effort.

I've stayed at the Gallery for a number of years and have found it consistently reliable. The rooms are a bit small, but everything works (normally) and the staff are very friendly.

Very satisfied with the hotel, especially with levels of cleanliness and value for money.(A small niggle, referred to in at least one other review, is the lack of fresh milk). We found the hotel very conveniently situated for the nearby hospitals, bus and tube services, and the museums. Altogether a good find.

South Ken location, great price, great character hotel, got a great night's sleep, would def stay here again, but not recommended for the business traveller who wants to do loads of work in the room.

This hotel is in a great location near to many attractions. It is just a few minutes walk to the Natural History Museum and the Victoria & Albert Museum. The decor of the hotel is Victorian style which is interesting, if not in need of a spruce up. The breakfast was reasonable and the staff were very accomodating. No complaints.

A very good hotel within about 300 yds of South Kensington tube station.
Queensberry place is a small street of upmarket town houses - the hotel frontage and reception are excellent. I hade a small double for single occupancy - very comfortable and well equipped.
Only downside, room was very warm, there was a free standing air con unit, but this was quite noisy.
Natural History museum and many restaurants withing 200 - 300 yards.
Did not eat at the hotel.

Hotel was generally excellent with a traditional but quality feel. The slight observation was the rooms, particularly the bathroom look a little 'old' and in need of a refurb. However, they were very clean and comfortable and the shower was really excellent, so functionally they were great.

A nice hotel with a friendly welcome. Good accomodation, maybe a lick of paint here & there would smarten the place up but overall a nice place. Staff are attentive and welcoming.

Fresh fruit and fresh (not UHT) milk would make all the difference to breakfast

Friendly helpful staff and pleasant room. Very close to the Royal Marsden Hospital which was helpful for us.

The ground-floor area was pleasant and quirky with lots of Art on the walls as its name suggests. The room was comfortable with a squeaky-clean bath - not always the case in hotels! All necessary supplies and equpment in room. Hotel staff riendly and helpful. Excellent value for the booked-well-ahead price. Planes and traffic are audible through closed windows but traffic dies down at night and I always use earplugs in hotels so it didn't worry me.

Hotel is tired and needs a refurb but is value for money. Ring hotel to check rates directly as they offered a better deal than LateRooms.com who we used!

Dont accept room 207.
It shouldnt be let as a service duct goes through the middle of it and makes a drumming noise all night. THe management know about it but are obviously just being greedy.

Ideal for my one night stay - room clean and comfortable, staff pleasant and very helpful. Breakfast perfectly adequate

Couldnt fault the service staff decor and surrondings first class

This was a special gift to my husband with a show at the Albert Hall for his 65th birthday. We were definitely not impressed on our arrival. Too early to book in, receptionist gladly took care of our luggage as we intended to go out for lunch. Us: 'could we use toilet please?' Receptionist: 'yes of course'. She pointed us to the direction behind and down the stairs. It must have been a staff toilet, which was o.k, BUT, no hot water, soap or towel, and toilet cubicle was filthy. Not a good start, put us off eating here. Our suite was good when we finally found it, again, we were just pointed in the direction of the lift, and the hotel being full of character, is full of twists and turns, not easy to find, lugging our cases.

Welcoming and polite staff, great location, and a reception very different from the usual. We paid £80 for the night, while the standard rate was about £200. If we'd paid full price I'd have been very unhappy, but I assume they don't put anybody who pays full price in a smallish room on the top floor with an airconditioner that makes a racket. The only way I'd stay again would be if I knew up front that it would be possible to sleep with the aircon on, because you can't expect to sleep with the windows wide open in central London.

The room is little bit small although with a double bed.
The TV was little old (is working but with some noise and not quite clear).
The bathroom was nice, I liked it.
No free WIFI, and the cost is ridiculous expensive, 7 quid per hour.

Good location, good value, bit tired but v clean room.

Stylish comfortable accommodation. Staff friendly, considerate and helpfull. In easy walking distance of Royal Albert Hall, Victoria and Albert Museum, Science museum and others and . Hyde Park. Also in easy reach of tube station.

This hotel was ideal for visiting the Royal Albert Hall, the V&A, Science and Natural History Museums - all within walking distance. Friendly, helpful staff, comfortable rooms, good food .... all in all a great place to stay!

The ground floor of the Gallery Hotel is rather unique and beautiful due to the original decor and artwork on display. Having said this the decor of the room I stayed in was rather less impressive. The bathroom and bed were clean but much of the rooms fixtures and fittings looked rather worn and shabby giving the feel of untidiness. Stylistically a mismatch of faux victoriana. The interior decoration in my room was truly ghastly and in desperate need of updating. For instance the arm chair in the room had a throw over it which was worn, frayed and dirty and clearly many years old. There was also an item of clothing left by a previous guest in the wardrobe. For four star I would expect a bit more of a standard although I have stayed in much worse...

A charming hotel in a quiet, central location. I appreciated the 24-hour check-in, as I was arriving after midnight. The room was small, but bed was very comfortable and the shower was great. I highly recommend this hotel--great value!

Arrived later than planned- staff polite and helpful. Room bigger than anticipated and was both comfortable and quiet. Good value for the rate I had paid.

Great location,2 minutes to south kensington tube.Lovely breakfast,worth 12 euro.Fine hotel,only downside was lift is the slowest I ever travelled in.

Very conveniently situated close to Royal Albert Hall and station. Clean and comfortable room. Friendly and helpful staff. Breakfast excellent. Will certainly stay again when next visiting London and have already recommended The Gallery to friends.

Didn't eat in the restarant so can't comment on that.
However, was not impressed with the hotel at all and was glad to leave. I think the drapes above the bed could do with a good clean.
I went down the wrong steps and found two dirty mattresses just in the hall way!!!