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Gainsborough Hotel Reviews

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Overall Rating

3
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
62%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Gainsborough Hotel out of 5 Customer Rating
Good Value

It's not always easy to find a reasonably priced, clean hotel with good customer service. This hotel had all three. Compared to others I have stayed in it was way ahead of them. A bit more expensive than some but in the end worth it for one night.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by C Jones From Lincoln, England Who stayed in February 2012

 Gainsborough Hotel out of 5 Customer Rating
Gainsborough

Although the common areas were fine, the bedroom and bathroom was very shabby and in desperate need of update. The shower was cold on one morning which I reported to the hotel - I was told this was because I was on the 4th floor! Also the fittings were loose. However, it was fine the next morning. The room was stuffy with air conditioning that didn't seem to work but that had a pipe out of the window! It was clean though. The staff were friendly and helpful - it is in a good location but in desperate need of update.

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Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Cheryl W From England Who stayed in January 2012

 Gainsborough Hotel out of 5 Customer Rating
Surprise bargain

Book on a last minute basis and was pleasantly surprised on how nice it was indeed. I was given the smallest room, and down a strange hallway, but it was lovely.

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Customer Service Quality of Room Quality of Food
 
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Reviewed by James R From London, England Who stayed in January 2012

 Gainsborough Hotel out of 5 Customer Rating
Room with no view!

What a shame. Good location, good price, but a room with no windows. Not at any price thanks, and you should tell people before they book.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Mike B From England Who stayed in January 2012

 Gainsborough Hotel out of 5 Customer Rating
Avoid

Night staff was less than pleased to welcome me,room was a shoe box, ensuite dirty tired and in need of renovation,i paid £60 which is cheap,but not if the accommodation and beds keep you up all night!ordered the angus steak burger,got a 2p burger van burger with under done oven chips-will be avoiding at all costs,how they can charge £200 plus is a statement of the area only.avoid.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by L Baker From England Who stayed in January 2012

 Gainsborough Hotel out of 5 Customer Rating

Overall good - room only a single - but decor rather dingy and dripping tap in sink.

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Reviewed by Caroline B From England Who stayed in January 2012

 Gainsborough Hotel out of 5 Customer Rating

The room was very very small for a double.
You could not open the wardrobe door as the bed was in the way.
It was more a standard single room rather than a executive twin

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Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by E Bailey From Billericay, England Who stayed in January 2012

 Gainsborough Hotel out of 5 Customer Rating
Good location

Room was comfortable although single bed. TV functional but old style. No free wi-fi. Good location for museums and public transport.

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Customer Service Quality of Room Quality of Food
 
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Reviewed by Karen W From England Who stayed in December 2011

 Gainsborough Hotel out of 5 Customer Rating
Short stay

Excellent value for an overnight stay with a late check out.

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Customer Service Quality of Room Quality of Food
 
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Reviewed by J Wynne From Hertford, England Who stayed in December 2011

 Gainsborough Hotel out of 5 Customer Rating
Nice London Hotel with close links to some of the best bits of London

Nice London Hotel with close links to some of the best bits of London lots of coffee shops near by.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Richard P From England Who stayed in December 2011

WHAT DID THE BEST REVIEW SAY?

Book on a last minute basis and was pleasantly surprised on how nice it was indeed. I was given the smallest room, and down a strange hallway, but it was lovely. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by James R
From London, England
Who stayed in January 2012

WHAT DID THE WORST REVIEW SAY?

night staff was less than pleased to welcome me,room was a shoe box, ensuite dirty tired and in need of renovation,i paid £60 which is cheap,but not if the accommodation and beds keep you up all night!ordered the angus steak burger,got a 2p burger van burger with under done oven chips-will be avoiding at all costs,how they can charge £200 plus is a statement of the area only.avoid. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by L Baker
From L Baker
Who stayed in January 2012
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