Stayed in a single room, with a rack-rate of £240+ (but was half price through LateRooms). Just about satisfied with the price I paid for a room that was very small (about 1/3 of the size of a typical Premier Inn style room) - would have been very disappointed to pay full rate.
For a 4* hotel, quite a few small annoyances in the room (broken hairdryer, toilet roll holder that kept falling off, leaking shower screen). On the plus side, all the staff were very friendly and helpful, check-in/out smooth and hassle-free.
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly