A dignified, elegant hotel whose sadnesses are forgiven by its perfect location
On arrival, the unsmiling receptionist was efficient but looked sad, as did the young lady who delivered breakfast to my room. My room was sad too, and didn't deliver the promise of the photos on the website. It was overwhelmed by an enormous TV and an air conditioning unit, expected, I suppose, by many guests. The dusty Venetian window blinds needed a good clean. Breakfast was delicious, the tea good and hot. The bed was very comfortable, with good quality linen, and I slept well, having requested and been given a quiet room. I liked the atmosphere of the place and the friendly staff, and the little vignettes of alcoves, display cabinets and cosy sitting rooms. I would love to spend a winter weekend hibernating in this hotel!
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly