Durrants Hotel Reservations:       (UK) FreePhone 0800 066 4911       (International) +44 203 026 6805

Durrants Hotel Reviews

<< Back to Durrants Hotel

Rooms Available

Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
83%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Durrants Hotel out of 5 Customer Rating
Overnight stay

My friend and I stayed for one night as we were attending a family occasion being held in the hotel.We were impressed by the courtesy and help given by all staff and the quality of the food was excellent. Our room was comfortable and well equiped and despite being allocated a double room when we had requested a twin we did not feel it was necessary to make a fuss for a one night stay. We will certainly hope to stay in the hotel in the future

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Kate B From Peterborough, England Who stayed in January 2012

 Durrants Hotel out of 5 Customer Rating
Pleasant enough.

Clean, warm and tidy.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by David E From Stroud, England Who stayed in December 2011

 Durrants Hotel out of 5 Customer Rating
A dignified, elegant hotel whose sadnesses are forgiven by its perfect location

On arrival, the unsmiling receptionist was efficient but looked sad, as did the young lady who delivered breakfast to my room. My room was sad too, and didn't deliver the promise of the photos on the website. It was overwhelmed by an enormous TV and an air conditioning unit, expected, I suppose, by many guests. The dusty Venetian window blinds needed a good clean. Breakfast was delicious, the tea good and hot. The bed was very comfortable, with good quality linen, and I slept well, having requested and been given a quiet room. I liked the atmosphere of the place and the friendly staff, and the little vignettes of alcoves, display cabinets and cosy sitting rooms. I would love to spend a winter weekend hibernating in this hotel!

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Frances C From Tring, England Who stayed in October 2011

 Durrants Hotel out of 5 Customer Rating

Very nice and personal hotel with a relaxed atmosphere. Service minded staff.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by C Gorthon From Gothenburg, Sweden Who stayed in September 2011

 Durrants Hotel out of 5 Customer Rating
Beautiful hotel

My friend and I only had a 1 night stay in this lovely hotel as we went to a concert, but wish it could have been more so that we could have appreciated the beautiful bar and lounges on the ground floor, although we did have a good look round before we left. We would certainly like to stay 2-3 days another time. Also it was a great location just behind Oxford street. We could not comment on the food because we did not have time to eat there.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Susan Halliday From Felixstowe, England Who stayed in September 2011

 Durrants Hotel out of 5 Customer Rating
Great place to relax after a show

Although steeped in history, Durrants Hotel was far from rooted in the past. Bit of a rabbit warren, but not too difficult to negotiate. I really don't understand why tea and coffee making facilities were not available in the room, whereas no expense was spared on the Apple TV, the bathroom decor, double hand basins, plants and the wonderful bed linen. If I was to be picky about the cleanliness, although everything was spotless, the overflow and waste outflow were filthy - please instruct your cleaners to deep clean these areas.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by T Oakley From England Who stayed in August 2011

 Durrants Hotel out of 5 Customer Rating
A peaceful and clean room

This was a late booking for me and I arrived late at 10pm on a Saturday night. My room was at the back on the second floor. It was comfortable, clean, spacious and most importantly quiet. I slept in 'til 10am and the cleaner observed the "Do Not Disturb" notice that I put on the door handle. (so often they don't and knock anyway in many hotels).

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by John M From Gloucester, England Who stayed in May 2011

 Durrants Hotel out of 5 Customer Rating
Good hotel for tourists as near all major attractions.

Hotel downstairs much more impressive than the upstairs which is in need on redecoration.
All staff were very efficent, friendly and helpful,
Did not think it warrented the price.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Josephine M From England Who stayed in December 2010

 Durrants Hotel out of 5 Customer Rating

I only spent 1 night at the hotel, but it was quaint! I liked the fact it was individual, and not like being in a chain! Rooms at front a little noisy!
Breakfast great range on menu. Quality good. Lovely to be in a dining room where mobiles banned!

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Nigel R From Glasgow, Scotland Who stayed in September 2010

 Durrants Hotel out of 5 Customer Rating
A place to enjoy as well as stay.

Extremely comfortable, squeaky floor-boarded, wood paneled, virginia creeper clad, Georgian hotel in what has become one of the best locations in London (Marylebone). Durrants Hotel probably hates being described as old-fashioned but to do otherwise would not only deny the charm of this genteel hotel but fail to convey the refreshing contrast between it and the slick, stripped-down, soulless and formulaic alternatives that now populate London. Service is discreet, helpful and courteous and all modern needs are met (even though they do, annoyingly, charge for WIFI). It's more of a Club than hotel in both size and feel and for that reason alone it is unique. An unhurriedly nice, restful escape from the rush of London.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Diana D From England Who stayed in September 2010

WHAT DID THE BEST REVIEW SAY?

My friend and I stayed for one night as we were attending a family occasion being held in the hotel.We were impressed by the courtesy and help given by all staff and the quality of the food was excellent. Our room was comfortable and well equiped and despite being allocated a double room when we had requested a twin we did not feel it was necessary to make a fuss for a one night stay. We will certainly hope to stay in the hotel in the future Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Kate B
From Peterborough, England
Who stayed in January 2012

WHAT DID THE WORST REVIEW SAY?

Hotel downstairs much more impressive than the upstairs which is in need on redecoration.
All staff were very efficent, friendly and helpful,
Did not think it warrented the price. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Josephine M
From Josephine M
Who stayed in December 2010
View More Durrants Hotel Reviews

Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

Feedback Form