Overall Rating
Wonderful service, superb accomodation, truely old world elegance right down to the period elevator complete with velvet upholstered seat! Hidden away in a courtyard off a cul-de-sac but right in the heart of Mayfair. Not cheap but quality never is.
Summary
A very up market hotel in a very nice part of london , will go back for the cocktails excellent
room a bit small and and noisey but very comfortable .
Would stay again
Summary
The room given at this hotel was particularly small especially for the money. It was to be honest average - the TV packed up on the second night of my stay.
Summary
We were disappointed with our stay at Dukes. The room was unremarkable and although the staff were friendly, we had problems with contradictory check-in times and unavailability of certain basic menu items. Overall, the std of room is similar to large chains so it is mainly for the location that this hotel should be favoured.
Summary
Booked The Dukes for our 10th Wedding Anniversary and were very happy with our choice. We do not stay at alot of 5 Star Hotels so I do not know how it compares with others. We had breakfast and an afternoon tea both of which were wonderful, they even threw in a free glass of champagne for us. The staff could not have been more helpful and the whole experience was a pleasure. Old England quaintness at its best.
We did not use the Health/Treatment rooms and did spend alot of time outside the Hotel. The martinis are meant to be something special but again we did not try the bar and not being cocktail experts probably could not tell a good martini from a bad one anyway !
Dukes is an elegant, traditional high-end London hotel that offers superior service to match its accomodations. The staff is knowledgable, goes out of their way to be helpful, and generally contribute positively to one's overall experience. The martini's are everything you have heard - very special.
SummaryWonderful service, superb accomodation, truely old world elegance right down to the period elevator complete with velvet upholstered seat! Hidden away in a courtyard off a cul-de-sac but right in the heart of Mayfair. Not cheap but quality never is. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Stephen G The room given at this hotel was particularly small especially for the money. It was to be honest average - the TV packed up on the second night of my stay. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Thomas Lincoln-kemp Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.