Dukes Hotel Reviews

Charming hotel ideally located for me Rooms VERY...
Charming hotel, ideally located for me. Rooms VERY small
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Aug 2009

Spent New Years Eve at Dukes and found...
Spent New Years Eve at Dukes and found all aspects excellent. Good service, great room. And very convenient for West End
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Jan 2009

The staff were excellent the hotel is in...
The staff were excellent, the hotel is in a lovely quiet spot a few yards from Bond Street.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jan 2009

Although had booked a twin room for myself...
Although had booked a twin room for myself and a visting friend from Canada after check in we were shown to a very small double. Upon complaining about this we were asked to wait in the room while the staff found us a twin. After several minutes we decided that the best course of action was to go back down to reception. Here we were told that there was no problem and the beds would be split and the room rearranged as a twin. We went out and returned after 3 hours to be told that they couldn't transform the room and basically "take it or leave it". We complained again and we told that a double was available for more money. We said this was totally unacceptable as we had a firm booking # and had already registered. Finally after threatening legal action we were eventually given a larger twin. The rest of our 1 night stay was enjoyable and the staff in the bar very friendly and efficient.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Dec 2008

Nice room but with very noisy air conditioning...
Nice room, but with very noisy air conditioning (even when turned off !).<br />My shower ran cold, reported it to reception straight away, no recompense.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Nov 2008

Very pleasant stay as always ...
Very pleasant stay, as always
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Nov 2008

Great hotel V cool location Quick access to...
Great hotel. V. cool location. Quick access to all major attractions, shopping etc. Great martinis in coctail bar, highly recommended. Restaurant was a bit disappointing in general, however, terrific staff and servcie made it better. Would definately stay there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Oct 2008

Great location close to the Royal Parks and...
Great location, close to the Royal Parks and the West End. Service and attention to customers is excellent and great value at LateRoom rates. Breakfast was of good quality, delivered on time and although a little on the expensive side, nothing far removed from other hotels of ths quality. Excellent, my new favourite hotel in London
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Sep 2008

Excellent Serice Check in check out very fast...
Excellent Serice

Check in check out very fast
Room very clean and well stocked
Excellent bar as always - Martini to die for
Extremely helpful staff
Reviewed by Iain Green; Reviewed in 07:18 8 Aug 2008

Excellent food very friendly and helpful staff -...
Excellent food, very friendly and helpful staff - very welcoming ..........
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Jul 2008

Hotel had lots of character but without a...
Hotel had lots of character but without a stuffy atmosphere. Friendly staff and great room. I'd give breakfast a miss next time as it's better and cheaper at some nice places around the corner
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jul 2008

Very convenient location The staff were very friendly...
Very convenient location. The staff were very friendly and efficient. They were expecting me and called me by my name during my visit even though it was the first time I'd stayed there. Exceptionally comfortable beds. The hotel feels very private, but cosy at the same time. The gym is small, but all that you need and a nice bonus in a hotel of this size and location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jul 2008

I splashed out on this star hotel as...
I splashed out on this 5 star hotel as part of a 2 night stay in London for a concert in Hyde Park. Very pleasant and courteous staff throughout. The first day was hot and I was so pleased that the room had air conditioning although it was a bit noisy but it didnt disturb my sleep. I ate in the restaurant one evening quite nice food but it should have been given the prices. I took breakfast in my room (full English 22). No complaints about the hotel but on checkout my bill had items I hadnt had. Green Park underground station is fairly close. The hotel is in St James a nice area its within easy walking distance of Fortnum and Mason, the Royal Academy of Arts, Buckingham Palace and Clarence House. Trafalgar Square is a pleasant 20 minute or so walk away via Pall Mall or Piccadilly.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jul 2008

Although the standard was good and clean I...
Although the standard was good and clean, I wouldn't recommend this to a friend as the value for money wasn't great. The room was very pokey even though it had everything we needed. Location was very good though which is what you pay for i guess!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Jun 2008

Beware tax amp services are added on top...
Beware tax & services are added on top of the price advertised on Late Rooms!! It added another 50 per night.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 May 2008

This is a beautiful and special hotel in...
This is a beautiful and special hotel in a brilliant location. The food is excellent and the bar is fun. Perhaps the rooms are just starting to look a little tired in parts but it is still my first choice hotel in London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 May 2008

My only caveat I had booked - and...
My only caveat: I had booked - and paid for - an Executive Room <br />which I was not given. (Am sure other women can relate: In my <br />experience, you pitch up as a businesswoman on your own and you <br />are automatically given a tiny room up in the roof, ie Duke's, <br />The Cavendish; or in the basement, ie Hazlitt's, even though an <br />executive room has been reserved for you.)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 May 2008

Very nice experience Top location and great British...
Very nice experience. Top location and great British experience.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Apr 2008

A very enjoyable stay at a quintessentially quot...
A very enjoyable stay at a quintessentially "English" Hotel. Staff very efficient and friendly. Bedroom comfortable and spacious. Martini's exceptional! So very different in many ways from it's "sister" hotel, One Aldwych, where we usually stay, but the quality remains the same. We shall definitely stay at Dukes again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Apr 2008

lovely hotel Disappointing lt br gt - to...
lovely hotel. Disappointing:<br />- to wait 30 mins to be served in the drawing room, <br />- the bar closing at 11.30 - even to residents<br />- to be charged for Internet use in a hotel of this class
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Mar 2008

lovely location very nice staff at hotel i...
lovely location. very nice staff at hotel. i know its London room very small. restaurant very dissapointing.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Mar 2008

Perfect location in the centre of Mayfair and...
Perfect location in the centre of Mayfair and yet so quiet. Great atmosphere in the bar and very good service. Would definitely recommend.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jan 2008

I really enjoyed my stay Apart from the...
I really enjoyed my stay. Apart from the convenience of the location, the room was lovely and the staff very pleasant and helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Jun 2007