Hotel Non-Smoking Throughout
  Disabled Facilities
  Air conditioning in rooms
  24 Hour Reception
  Cots available
  Wedding Licence








Where It Is
Custom House Hotel is located at the heart of London's Docklands area, just across the road from the ExCel Exhibition Centre. As well as this, the hotel is also a convenient place to stay for any visitor using London City Airport. Guests wishing to access the city centre can simply take the Docklands Railway from the nearby station at Custom House for ExCel.
What To Expect
Each of the 278 en suite rooms offer a power shower, full air-conditioning, tea and coffee making facilities, satellite television, hairdryer, direct dial telephone and high speed Wi-Fi access. Car parking spaces are available on a first come first served basis and for a small fee. Custom House Hotel also offers a range of bars and restaurants, including Ho Lee Chinese restaurant and the Victoria pub.





Standard Double room with ensuite shower room.
There will be no cancellation charge if booking is cancelled before 14:00:00, 1 Days Prior to Arrival. If the booking is cancelled later, or in the case of a no-show, a fee will be charged.
Standard Twin room with 2 single beds
There will be no cancellation charge if booking is cancelled before 14:00:00, 1 Days Prior to Arrival. If the booking is cancelled later, or in the case of a no-show, a fee will be charged.
***laterooms.com SPECIAL OFFER*** Double or Twin at Special Rate inclusive of Full English breakfast for one person. Extra breakfast can be purchased at check in time at 20% discount. Room type preference is subject to availability.
There will be no cancellation charge if booking is cancelled before 14:00:00, 1 day before arrival. If the booking is cancelled later, or in the case of a no-show, a fee will be charged.
Superior double rooms with Air conditioning, ensuite with Standard Double bed.
There will be no cancellation charge if booking is cancelled before 10:00:00, 1 day before arrival. If the booking is cancelled later, or in the case of a no-show, a fee will be charged.
Superior Twin room with Air conditioning, ensuite with 2 Single beds.
There will be no cancellation charge if booking is cancelled before 10:00:00, 1 day before arrival. If the booking is cancelled later, or in the case of a no-show, a fee will be charged.
Studio apartments consist of lounge area with sofa & dining space, kitchenette and double bed. Please note that maximum 2 people can sleep in the aparment sharing 1 king size bed. ***FOR LARGE APARTMENTS PLEASE CONTACT LATEROOMS***
There will be no cancellation charge if booking is cancelled before 14:00:00, 1 Days Prior to Arrival. If the booking is cancelled later, or in the case of a no-show, a fee will be charged.