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Comfort Inn London Victoria Reviews

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Overall Rating

3
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
71%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Comfort Inn London Victoria  out of 5 Customer Rating
Overnight Stay

Welcome and service were fine with the room itself being clean and pleasant with nice bedding. Bathroom was dirty and scruffy with mould growing on the walls which let down the stay

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Reviewed by M Mccloskey From Hungerford, England Who stayed in January 2012

 Comfort Inn London Victoria  out of 5 Customer Rating
Good budget hotel

Hotel clean, efficient staff, rooms a little dated but perfectly ok. Breakfast quick and simple. Was a little disappointed that when I borrowed an iron and ironing board they actually left marks on my shirt - buy some new ones please, they'd only cost £50 all in! Otherwise a good hotel.

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Reviewed by Peter H From England Who stayed in December 2011

 Comfort Inn London Victoria  out of 5 Customer Rating
Last Minute Booking

Excellent Hotel, Does exactly what it says on the Tin.

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Reviewed by T Nokes From Bromsgrove, England Who stayed in November 2011

 Comfort Inn London Victoria  out of 5 Customer Rating
Didn't expect a room in a basement!

Was very disappointed to pay over £100 for a room under ground level with very little natural light.

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Reviewed by Keith J From Liverpool, England Who stayed in November 2011

 Comfort Inn London Victoria  out of 5 Customer Rating
Comfort Inn for 2 nights

\
Location was brilliant, next to Victoria and London Transport. Snack Bar and Pub next door. The basement room was the darkest room I have stayed in. Could not tell if it was day or night. Stayed in November and need the air con at night. Maybe it was the boiler next door. OK for B and B two nights only. Ask for a room other than the basement if staying longer.

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Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Pat C From England Who stayed in November 2011

 Comfort Inn London Victoria  out of 5 Customer Rating
Smelly, damp room-- not recommended

The breakfast room in the basement smelled of the half roll of carpet thrown in the corridor but worse was our room which smelled damp and musty, like it had flooded but not been dried. The young desk clerk couldn\'t smell the unpleasant smell in our room that my colleague and I found offensive, but he apologised that he didn\'t have another room. This place felt and looked like a hostel under repair and we ate breakfast in the train station instead.

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Reviewed by R B From Who stayed in November 2011

 Comfort Inn London Victoria  out of 5 Customer Rating
Change of hotel

Hotel had a leak and could not accomodate us on arrival; they had already arranged accomodation at a hotel around the corner and were really apologetic.
Sometimes things cannot be helped but they responded really well

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by David C From Warrington, England Who stayed in November 2011

 Comfort Inn London Victoria  out of 5 Customer Rating
Good location but poor reception

We stayed in Comfort Inn for one night with main reason for booking as good location. it's 5 minutes walk from Victoria shopping centre and coach station. However reception was very poor and we had to wait for half an hour before a room key was given. We were given basement room which I never expected at this cost. There wasn't proper air flow from outside. Overall I would give 4 out of 6 rating.

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Reviewed by P Gupta From Bournemouth, England Who stayed in November 2011

 Comfort Inn London Victoria  out of 5 Customer Rating
Nothing to write home about apart from two toilet roll holders in the bathroom!

The guy at check-in barley spoke or smiled but did manage to check me-in.
Room 108 - Basement floor
The room was clean, very basic, small (it was a double but really only a one person room) and unbelievably hot.
You could hear what I assumed to be the kettle boiling intermitently in the room next door - could have been a boiler in the celing which might explain the heat.
My kettle switch didn't stay on so had to hold it down manually however the bathroom did have two toilet roll holders - not sure of the signfifcance due to the absence of a second loo.
Chose this hotel on price and proximity to Victoria Station in which case it fulfilled.

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Reviewed by Emma Snelling From paget, Bermuda Who stayed in October 2011

 Comfort Inn London Victoria  out of 5 Customer Rating

I e-mailed the hotel as I left an adapter got no response NOT surprising
I had a basement room awful.

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Reviewed by Ian Northcroft From Mold, Wales Who stayed in October 2011

WHAT DID THE BEST REVIEW SAY?

Excellent Hotel, Does exactly what it says on the Tin. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by T Nokes
From Bromsgrove, England
Who stayed in November 2011

WHAT DID THE WORST REVIEW SAY?

Hotel had a leak and could not accomodate us on arrival; they had already arranged accomodation at a hotel around the corner and were really apologetic.
Sometimes things cannot be helped but they responded really well Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by David C
From David C
Who stayed in November 2011
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