The front desk is great at this hotel. Rooms are small and very clean. Would stay here again. Excellent value for money. No bells and whistles, but very practical and clean
SummaryOverall Rating
The front desk is great at this hotel. Rooms are small and very clean. Would stay here again. Excellent value for money. No bells and whistles, but very practical and clean
Summary
Good value , clean and comfortable with good shower. Smallish double room but single occupancy. Everything that you need for a short stay. Half the cost of comperables on the day. Quiet room on 4th floor.
Summary
Once I found the hotel (walked right past the small reception initially!) was suprised by the good size of the room. Fairly basic as you'd expect from a budget hotel chain but everything there that you would expect.
Room faced the street so there was some noise but not too bad at all. Lots of places to eat nearby as there is no restaurant in the hotel and is only a short walk to the tube to get into central london and Paddington. Marleybone Station and bars within walking distance too.
Breakfast is included which is good as I wouldn't want to pay for it. Basic continental selection and hot drinks from the vending machine were pretty awful especially. Would stay again for the location and easy transport links but would find a cafe for brekkie!
Well, a bit of a disaster from start to finish, only turned around by the fantastic Jonathan in customer service at laterooms.com. Price advertised of £15. Booked. Email confirmed. Hotel rang, and said laterooms had a technical error and room was £150, but I could have it for £129....!!!! Needless to say, extremely unhappy. Rang laterooms, Jonathan was brilliant and said there are no technical errors, only human ones, and the hotels load the pricing themselves! He commited to helping me get a better deal.
My partner and I were collecting money for Help for Heroes at London Marathon and every £ saved mattered. What really angered me was the fact someone claiming to be from laterooms.com advised that the hotel could only let me have the room for £129. I did not believe this person was from laterooms, but from the hotel. I have yet to be advised otherwise and this troubles me still.
Jonathan was persistent, and chased the hotel down until a resolution was found. The hotel finally conceeded to let me have the room for £49, with free wifi (not needed), however refused to give me free parking (£15) as compensation. No bar on site, no restaurant, so parking was all they really had to offer me, and they refused to give me this. As it was a Saturday, and we could park on a single yellow after 6pm, I agreed as by this point, the cheapest hotel in London for that date was in excess of £80. This did mean that we could only arrive in London after 6pm, and ruined our evening as it was then spent on the motorway in rush hour traffic. Check in was fine, and we dumped our case and went out. Distances to tube and Oxford St all accurate as per descriptions, however the room was not worth £49. Bed mattress was thin and poor at best, my partner did not even sleep. Breakfast was shockingly basic, just some cereals and what I would class as continental does not consist of 4 packets of individually wrapped orange type cheese, some yoghurts and some undated eggs, raw or cooked, I have no idea....a few pastries and mini muffins. Given my partner is diabetic, he had to satisfy himself with cornflakes, followed by a second box of cornflakes. The only good thing I have to say is that laterooms have behaved in a stellar way over this issue, and I have no hesitation using the website again, however I will never, ever stay at this hotel again. It is only because I have stayed at comfort inn in st albans that I know this is not a chain issue, but specific to this particular hotel.
Although the area was a bit less desirable, i was pleaselnty surprised on the inside of the building.
The room was great, quite big, bathroom plenty big enough, very clean and tidy, modern decor, tea and coffee in the room.
Quiet and the bed was very comfortable, satff on the front desk were very pleasent and helpfull, nothing too much for them.
Well receptionist was not up to his job, he did not seem like a pleasant person to receive the guests on top he said hotel did not have a deal with late room which made me really upset then he sorted his mess but did not bother to apologise. Yes it is value for money in terms of accommodation but not in terms service.
Having never used the Laterooms.com site before, it was a risk - but I was very pleased and surprised at the result. Although the Staff were polite, there was very little contact to make any real assessment. The room was spotlessly clean, small yes, but ample for a few days stop in London. I was on the Edgware Road side of the hotel and it was noisy, but it is, after all, central London - I expected as much.
The room was clean, warm, comfortable and well worth the cost. Quite frankly, it was a bargain and a good beginning with Laterooms.com. Thanks.
We thoroughly enjoyed our stay in this hotel. The staff were very friendly and helpful, the room was quiet and the food was more then enough. The area is very lively with choice of restaurants, we went to one about 3 doors down and had complementary soup and naan bread when we ordered a platter of kebabs, it was delicious. The hotel room had a really useful information book about the area and it was very close to Tubes. The free use of the luggage room was a real bonus.
Summary
Staff very pleasant and accommodating.Room clean tidy and cosy.
One silly detail: no biscuits in tea/ coffee tray. This sounds very petty but makes a difference when you have just spent a long day walking around London and just want to enjoy a cup of tea with a biscuit . Now I know, I will buy them elsewhere and take to the hotel if I go again.
A good standard of hotel - nothing flash but has all you need and we had a great 3 nights stay here - the room was clean, quiet and with all you would expect from a hotel chain - the staff where very pleasent and polit and made us welcome - breakfast is continental and has a decent selection - it is a little way out of London center but we enjoyed the walk in each day - we would stay again -
Summary
First room I was shown into hadn't been cleaned since last person was in but second one was good and well worth it for the money
Summary
Pretty standard double room in a chain hotel. Nice enough. Modern TV. Keycode safe in room. Kettle etc (though dump the Nescafé please and put in a Fair Trade coffee). Not spacious, but has a small table and chair and some sort of wi-fi option, which I didn't use. Breakfast was self-service continental. I wouldn't be too impressed at full price, but will definitely stay again at these rates.
Summary
Polite staff, clean room, tea/coffee facilities and help-yourself breakfast; this room was booked at a budget price so I wasn't expecting the best, but all in all it was good for London. Only bad thing was not being able to sleep due to the flat mattress. My daughter shared a double bed with me, and by the second night of our stay, we discovered that her side was in better condition than mine, and my side of the mattress went flat as soon as you sat on it! I'd possibly stay here again, but would ask for a different room.
Summary
Good for visiting London, Bus and tube close by. Price fair for accommodation provided. Beware of traffic noise from the Edware Road.
Summary
This was a good value budget hotel at £49 for the room plus breakfast for two. The room was small but perfectly acceptable for two people. It had a single bed in addition to the double bed and would have been cramped if 3 people had been using the room. The reception and breakfast staff were very pleasant and efficient. Breakfast choice was limited but very acceptable at this budget price and in this location. The hotel is convenient for bus, tube and main line station (Paddington). Our room was quiet (being at the side of the hotel and not facing the Edgeware Road) but you could hear other guests moving around in adjacent rooms.
Summary
This is a very nice hotel. Very clean, quiet and the staff are friendly. The location is good for what we needed, which was jus a city break and sightseeing. I would definately come back to this hotel.
Summary
Convienent, central location. Clean rooms in a good condition. Excellent value for money. Very slow Wifi.
Summary
Couldn't get out of the lift as someone had left 8 suitcases in front of it. People arguing in a foreign language in the corridor for about 30 minutes. Area of town not great. Think there will better hotels for the money even though it was relatively good value.
Summary
A budget hotel providing clean accommodation with good continental buffet breakfast at a reasonable price for a London hotel. 400 yards from Edgware Rd tube so convenient for West End
Summary
Pricing Was Great,Room Was Absolutely Brilliant 1 Double Bed And 1 Single Was Very Comfortable Plus Tv Shower Heating Kettle Etc. Was Very Clean Not A Single Spot Of Dust Anyway Also Although I Never Had Breakfast Which Was Included Again I Think Its Amazing For The Price I Paid.
5★★★★★
Room spacious, fairly hot due to underfloor heating bathroom.
Bit slow at reception both in and checking out - otherwise excellent value
Summary
Room was clean and well maintained. Internet access a complete rip off! £18 for 24 hours and I was there for 3 nights!!! Also no breakfast materialised even though it stated it was included.
Summary
Location fine. Great value for money. Room surprisingly roomy, clean & modern.
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Clean, comfortable room in good location. Excellent value.
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This hotel is what I expected from a Comfort Inn... basic, but safe and clean. An American traveler should not expect a normal Comfort Inn layout here. The entrance is an anonymous single door to the sidewalk and the lobby is tiny. The sign above the entrance is not visible beyond 1 block away. Not important however, the rest is all Comfort Inn standard. Clean room, good bathroom and shower. Mattress needs updating, though. Breakfast was one of best on my trip. Location is excellent. Tube is 2-3 blocks away. Bus stop is steps from entrance. Paddington Station (Heathrow Express) is a 20-25 minute walk but bus goes directly there. This is a good location for arrival nights or departure nights when using the Heathrow Express. Good restaurants, grocery, and a pub or two close by. I'd stay again.
Summary
I got my double room for under £50 including breakfast on a weeknight around christmas party time! Very friendly staff. Would always recommend.
Summary
A great deal to prevent me having to get home after the Christmas party. Location OK but room very clean and plenty big enough for my needs.
Summary
Would be difficult to equal such good, clean, value accommodation in central London, on first approach address seems unprepossessing, tucked in between shops on busy Edgware Rd, but once thru door this is a really super little hotel, well-run, feels safe to lone female business traveller, near tube; remarkably good value for money. It has all you need; maybe ask for room away from front to avoid some traffic noise.
Summary
A clean room with reasonable space. My room did not face road and was peaceful. Plenty of sockets to recharge phone, laptop etc. Bed good.
Summary
This hotel was a bargin. Very clean, quiet and quite conveniently located for central London. I'd definitely consider staying here again.
Summary
The rooms was nice and had been refurbished. Hotel a bit difficult to find, just a small door between take away food shops, but good value and clean.
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No Comment Left
Summary
Clean, comfortable, quiet (ie no road noise, but my room was on the back)
Fairly priced
When I arrived I was rather apprehensive as hotel entrance was difficult to find being a small door with the accomadation above a row of shops. After checking in the corridor appeared somewhat dingy but the room was adequate, nicely decorated and very clean. The shower was excellent being a decent size and efficient. There was a folder in the room with lots of useful information. Only criticism was the television which had ghosting on the screen so could not really watch it. The breakfast was in a room and you helped yourself which suited me fine and there was plenty of choice. There was a television on in the dining room, with the news and the sound turned down so perhaps it would have been nice to have subtitles on.
Summary
Rooms small which is to be expected in London but in need of a refurb. Quite a lot of street noise from outside during the night.
Summary
Stayed for one night just after a night out; place was a little hard to find at first as the entrance is rather small but just gotta keep your eyes open! Checking in was simple enough and room was easy to find. The room itself was in immaculate condition; everything working and clean; bed very comfortable; nothing to complain about at all! Was also someone at check in when arriving back to my room at around 3am who checked my room number; amazing the amount of hotels etc who just let anyone wonder in!
Summary
The room was nice, and this is the only good point I can say about my stay in this hotel.
Summary
This is a handy place to stay, excellent quality rooms and nice continental breakfast.
Summary
Although the area was a bit less desirable, i was pleaselnty surprised on the inside of the building.
The room was great, quite big, bathroom plenty big enough, very clean and tidy, modern decor, tea and coffee in the room.
Quiet and the bed was very comfortable, satff on the front desk were very pleasent and helpfull, nothing too much for them.
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly
Reviewed by Donna H
Well, a bit of a disaster from start to finish, only turned around by the fantastic Jonathan in customer service at laterooms.com. Price advertised of £15. Booked. Email confirmed. Hotel rang, and said laterooms had a technical error and room was £150, but I could have it for £129....!!!! Needless to say, extremely unhappy. Rang laterooms, Jonathan was brilliant and said there are no technical errors, only human ones, and the hotels load the pricing themselves! He commited to helping me get a better deal.
My partner and I were collecting money for Help for Heroes at London Marathon and every £ saved mattered. What really angered me was the fact someone claiming to be from laterooms.com advised that the hotel could only let me have the room for £129. I did not believe this person was from laterooms, but from the hotel. I have yet to be advised otherwise and this troubles me still.
Jonathan was persistent, and chased the hotel down until a resolution was found. The hotel finally conceeded to let me have the room for £49, with free wifi (not needed), however refused to give me free parking (£15) as compensation. No bar on site, no restaurant, so parking was all they really had to offer me, and they refused to give me this. As it was a Saturday, and we could park on a single yellow after 6pm, I agreed as by this point, the cheapest hotel in London for that date was in excess of £80. This did mean that we could only arrive in London after 6pm, and ruined our evening as it was then spent on the motorway in rush hour traffic. Check in was fine, and we dumped our case and went out. Distances to tube and Oxford St all accurate as per descriptions, however the room was not worth £49. Bed mattress was thin and poor at best, my partner did not even sleep. Breakfast was shockingly basic, just some cereals and what I would class as continental does not consist of 4 packets of individually wrapped orange type cheese, some yoghurts and some undated eggs, raw or cooked, I have no idea....a few pastries and mini muffins. Given my partner is diabetic, he had to satisfy himself with cornflakes, followed by a second box of cornflakes. The only good thing I have to say is that laterooms have behaved in a stellar way over this issue, and I have no hesitation using the website again, however I will never, ever stay at this hotel again. It is only because I have stayed at comfort inn in st albans that I know this is not a chain issue, but specific to this particular hotel.
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly
Reviewed by D Mayo Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.