Comfort Inn and Suites Kings Cross Reservations:       (UK) FreePhone 0800 066 4911       (International) +44 203 026 6805

Comfort Inn and Suites Kings Cross Reviews

<< Back to Comfort Inn and Suites Kings Cross

Rooms Available

Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
85%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Comfort Inn and Suites Kings Cross  out of 5 Customer Rating
The accommodation was freezing cold

The accommodation was nice but is was freezing cold when I entered the room. Two of the windows were wide open & the outside temperature was -4C. I closed the windows but in spite of that the room temperature never exceeded more than approx. 8°C.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Olafia S From Iceland Who stayed in February 2012

 Comfort Inn and Suites Kings Cross  out of 5 Customer Rating
Pleasantly surprised after previous stays in the same area.

The accommodation was very clean, plenty of space in our room with two double beds so would have been great for a family break. Bed was comfortable. Hotel located back from the main Kings Cross road so no traffic noise. Room had all the amenities for cooking and tables for eating. Good size TV. Decent shower but no bath. Reception staff friendly and helpful. Only slight downer was the breakfast was a bit limited. Good price for London at the moment where the rates are going sky high and stupid.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Steve T From Peterborough, England Who stayed in January 2012

 Comfort Inn and Suites Kings Cross  out of 5 Customer Rating
Very central

Very near King's Cross and St Pancras. Good value for money. Only complaint was soft bed.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by N Smith From , England Who stayed in January 2012

 Comfort Inn and Suites Kings Cross  out of 5 Customer Rating
Ideal base for London Trip

We visited London, with a view to combining a shopping trip with visiting the well known attractions. The close proximity 100 yards of Kings Cross with the number of Tube lines available made travelling easy. The hotel gave us everything we wanted and would stay there again.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Gary Williams From Swansea, Wales Who stayed in January 2012

 Comfort Inn and Suites Kings Cross  out of 5 Customer Rating
Be careful which Comfort Inn you book

I stayed around the corner at the other Comfort Inn Kings Cross the night before due to a confusion in the names - an experience definately not to be repeated. This venue is cleaner, more spacious and the owners are hands on and very caring.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Marion K From Derby, England Who stayed in December 2011

 Comfort Inn and Suites Kings Cross  out of 5 Customer Rating
Comfort in Suites

Better than expected and very handy for Kings Cross station.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Megan Q From England Who stayed in December 2011

 Comfort Inn and Suites Kings Cross  out of 5 Customer Rating
Very basic and lacking in a welcoming approach

The receptionist was clearly more interested in talking on the phone and using you tube on his computer everytime we went in and out of the building, he managed a hello and goodbye at the beginning and end of our stay, he did little to interact with us or make us feel welcome
the room was ok except that the main bedroom door could not be closed as an extra bed in the room meant the double bed had been moved over, the beds were probably the most uncomfortable i have ever slept in
the breakfast room is clearly too small for the size of the hotel 14 rooms and only 6 tables layed out in a very tiny space - people were falling over themselves trying to reach the oddly laid out 'buffet'
the shower was awful and at times only a trickle of water could be managed
there were only two mugs provided for 4 people, the kitchen cupboard would not close because the plates were too big to sit on the shelf, the mirror was hanging off the wall and the general paintwork was shabby
the only good think to say was that there were two good tv's and air condition in the main bedroom which was definetely needed as the rooms were so hot and its close to kingscross station

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Jill W From England Who stayed in November 2011

 Comfort Inn and Suites Kings Cross  out of 5 Customer Rating

Good clean accommodation which was close to public transport.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Andrew W From Inverness, Scotland Who stayed in October 2011

 Comfort Inn and Suites Kings Cross  out of 5 Customer Rating
Excellent

Ideal location, ideal price, very clean. perfect for a couple of nights stay on a budget.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Dominic V From Billingham, England Who stayed in October 2011

 Comfort Inn and Suites Kings Cross  out of 5 Customer Rating
Room on arrival.

Very shocked and horrified after a long and tiring journey from north of Scotland to find that our room had not been made up from previous customer.Room was on the basement so very depressing,beds were not made,curtains not open and dirty cups in sink.Not a very warm welcome and the same on the day of departure,hope you had a comfortable stay would have been nice to hear!!

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by A Young From Elgin, England Who stayed in August 2011

WHAT DID THE BEST REVIEW SAY?

Good clean accommodation which was close to public transport. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Andrew W
From Inverness, Scotland
Who stayed in October 2011

WHAT DID THE WORST REVIEW SAY?

the receptionist was clearly more interested in talking on the phone and using you tube on his computer everytime we went in and out of the building, he managed a hello and goodbye at the beginning and end of our stay, he did little to interact with us or make us feel welcome
the room was ok except that the main bedroom door could not be closed as an extra bed in the room meant the double bed had been moved over, the beds were probably the most uncomfortable i have ever slept in
the breakfast room is clearly too small for the size of the hotel 14 rooms and only 6 tables layed out in a very tiny space - people were falling over themselves trying to reach the oddly laid out 'buffet'
the shower was awful and at times only a trickle of water could be managed
there were only two mugs provided for 4 people, the kitchen cupboard would not close because the plates were too big to sit on the shelf, the mirror was hanging off the wall and the general paintwork was shabby
the only good think to say was that there were two good tv's and air condition in the main bedroom which was definetely needed as the rooms were so hot and its close to kingscross station Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Jill W
From Jill W
Who stayed in November 2011
View More Comfort Inn and Suites Kings Cross Reviews

Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

Feedback Form