Clarendon Blackheath Hotel Reviews

Nice hotel in a handy location for the O2, customer service left a lot to be desired. Staff were rude, unprofessional and unfriendly. The only friendly staff were the ones in the morning serving the breakfast which says a lot considering they had probably been up at the crack of dawn on a Sunday.
Rooms however, were clean and well kept...decor a bit dated but other than that were comfortable and warm.

This was our first visit. The Hotel was easy to get to by public transport and ideal for exploring Greenwich which is just a hop, skip and Bus ride away.
The service was friendly, food fine and room clean. The beds have BLANKETS ! Yipppeeee !
Beware that the Hotel takes Coach parties and there were 2 coaches full of young people :some of which were coming in at gone midnight so we didn't get a good nights sleep. Ok for one night but would not have been to our liking if we were staying longer.

I'm always very reluctant to critisise staff but it is always good that when being 'greeted' after a long day that the staff smile ask how your day/night has been, or at the very least how they can help. My experience was one of having to make myself known and with almost no dialogue and little in the way of a warm welcome I was given a key and brief directions by a sullen member of staff. Admittedly it was 1PM. The morning staff were more helpful and welcoming.

Good points: The food was really good, staff friendly and helpful, location is really nice with good restaurants nearby, very competitive rates.
Bad points: There really isn't enough car parking, the room was a bit tatty (though it looks as though they are refurbishing some of them), and shower in the room was more of a dribble (it'll get you clean, but don't expect to enjoy it much.)

As above

We enjoyed staying at the Clarendon, Blackheath has a village feel but with easy access to central London. Plenty eating places in the area. Hotel's corridors are a bit of a warren but fine once you get your bearings. Breakfast was good. Only minor blemish was the low pressure shower. Staff were pleasant.

Very impressed with the hotel , staff were friendly and very efficient, a good sized car park at the front.
Room was very clean and there was recent re-decoration. One minor niggle, probably because I work in the Sign trade, a couple of the illuminated letters to the front of the building were out when I arrived at night, this I think can give an adverse impression of the hotel.

Single room was in much need of refurbishment!! my collegues room was dirty.
breakfast was included (great porridge) Ok.
stayed before ith much better room.
Staff were friedndly and helpful

Pretty good, and reasonable price for area. Would stay again.

A nice old hotel that looks a little dated and is. Food was average but stay was fine. I would stay here again but there are better hotels locally.

I booked this hotel because it was not far from the O2. Hotel was clean, warm, comfortable and the breakfasts were good in quality and quantity. Nice bar area with a pool table and drinks were not too expensive considering I was in London. Only slight grumble was that the bathroom was a bit small, otherwise a great place to stay.

Our room was spacious and clean but the decor a little tired and dated.
The staff very friendly with the reception staff particularly helpful. They were prepared to go the extra mile and offer advice re transport, local attractions etc.
There was a very long queue for breakfast on Sunday morning but once we got a table, the breakfast was very good. The catering staff were rushed off their feet but remained very polite and efficient.
We stayed here so that we could be convenient for the 02 arena and it worked very well as there is a 24 hour bus service from across the road. This was particularly helpful on the return journey as the majority of spectators were heading for the underground and we got straight on to a bus!

Well located hotel for O2 arena and Blackheath Village. Rooms were more than adequate. Self service breakfast was well worth the supplement and the staff were very attentive.

I actually had to speak to the manager before I left as this was by far the best stay I've had down in London this year and I work away every week. I arrived 10 minutes before dinner was to finish serving the first night and there were no moans or groans about me asking so late and the meal was exceptional. Then to really test the patience of any chef I unfortunately arrived 10 moniutes after the kitchen closed the second night and it was no problem to make me a full meal, the steak was delicious and cooked to perfection, the bar staff were excellent and the waiting staff at breakfast were singing!! Then the lady on reception started humming while waiting for my receipt to print, everyone looked like they enjoyed wokring there! I would recommend to everyone and will definitely try to stay there again.

The Clarendon Hotel was the perfect location for our trip to London. Blackheath is a small village packed with cute shops and restaurants. A short walk to Greenwich and to the Blackheath station where we easily accessed all that London had to offer. Yet we came back to a quiet village each night after the theatre and/or dinner. A full breakfast was included and the staff was very friendly so we definitely felt as if we received a great value. It was less expensive than staying in London, which we have done before.

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Adequate accommodation - 24 hr room service, large room, ok bar, staff & breakfast .. quiet bedroom. Blackheath village and Greenwich are both lovely for a wander. Not too far from O2.

Great location on Blackheath, near good restaurants and pleasant walks, with good access to South East London, and not far from the West End and the City, or even Elephant and Castle, Greenwich and so on.

Fantastic position right on the heath but this is now the 6th time I have stayed at the hotel and it does now need some money spending on it to merit the prices. Also i did think after staying there so many times that I could have had an up-grade ! Still great though to stay near the village.

Sorry but found it disappointing.
the hotel is tired and a bit dated and not as grand as it appears from the outside.
some staff on reception cold and not very presentable.
room was stuffy even with window open.
doors banging all night each of the 3 nights we stayed.
but worse of all the very very early morning noise from vans starting up and then left with there noisy diesel engines running because they could not get out of the car park until others came to make access.
overpriced when you don't get a good nights sleep.

Rooms very old fashioned, sheets and blankets instead of duvets. Ancient TV, only 4 channels. No local information in the room. No extractor fan in bathroon or door lock . Although most of the staff were very friendly and pleasant the receptionist was about to refuse to register me telling me I was too early (by 5 mins!) even though her colleague was checking in other customers. Hallways and communal areas could do with being hoovered, pretty dirty. All in all I would not stay here again and would not recommend it

Stayed at this hotel through 'LateRooms.com' as my normal Premier Inn was full (Business Account). Pleasantly surprised by the size and quality of the hotel, which seem to cater for all. Room was excellent, so was the food. All the normal amenities in the room were there, including trouser press and hand wash, body lotion, and shower-gel. I only have two small issues with this hotel: the TV was smaller than my laptop's screen and fastened to the wall across from the bed very high-up, meaning I struggled to watch the picture (and I have good eyesight!). It also only had analogue channels 1 to 5 (boy are they going to get a surprise soon!). The only other slightly negative comment I have is that I went to breakfast in the morning, was shown to my seat, and was told that it was a self-service buffet; however, someone would ask if I wanted tea/coffee and toast. I had eaten my breakfast from the buffet and left before anyone asked what I would like; I had already asked a waiter if I could get a coffee. I was in the breakfast room for around forty minutes, and the room was not overly busy, so no excuse really. However, the food that I had from the breakfast buffet was excellent.

I would recommend this hotel as a good quality budget hotel. The breakfast was a well managed buffet with good choice.
Possibly the only complaint was lack of parking although this is pointed out on their website.

Large but friendly hotel in a good location. Good breakfast food. Good value for money.

This a reasonably priced hotel, given its location. The views of the Blackheath are no doubt attractive but the staff advised us that we would have a quieter night at the back and they were right. The rooms are clean and functional although getting a bit dated. The beds felt new and pretty firm, so take a soft topper if you have a need for a softer mattress. The household is quiet, even though there were many guests on the night we stayed. Breakfast was fullsome, if you don't mind a good fry-up for the English breakfast. We ate out at one of the many nearby restaurants as the evening meal did not look too inspiring. We will definitely use this hotel again.

Quiet, with a fantastic view of the heath. We walked into Greenwich across the park and, as you come to the top of the hill, you have the most amazing view of the buildings along the Thames. Reception service was friendly but disorganised, with no bar operating on a Friday night. Good and efficient breakfast service.

For me found hotel too crowded with so many people on conferences etc. sometimes at breakfast felt I was in 5 star railway station. When breakfast not so crowded and noisy hotel seemed to be considered a normal one. Room staff very obliging, found restaurant staff, occasionally too quick to clear table and re set, as done when going to servery for another course, came back drinks cleared and felt you were just unseen to have table cleared and re set so quickly.

This was a last-minute booking,myusual choice of hotel in the area (Premier Inn) was unavailable. The staff were very friendly and helpful but the parking was a nightmare and the layout of the hotel extremely haphazard and confusing. I appreciate the difficulties in trying to modernise an old building but circumnavigating the stairs, firedoors, narrow corridors etc was very difficult with or without luggage. My room was adequate, but small and old-fashioned and to enjoy the best feature of the hotel, the garden, involved buying a drink at the upstairs bar and traipsing through the restaurant.

This cost us £99 for the two of us (one night) at the weekend and it's definitely a cut above the Travelodge type place so we were quite happy - and that included the unlimited breakfast buffet! - though there was a big queue for the dining room on the Sunday morning. Comfortable and welcoming, easily an 8 out of 10! Nice part of London too - a walk across the park to the Docklands Light Railway though obviously not so great if you don't fancy walking. Still at least an 8 though!

The Clarendon hotel is a very nice hotel looking over the village green at Blackheath. My friend and I were going to the o2 to see Neil Diamond and this hotel is nicely situated for the Arena.
The hotel itself was lovely and did a very good breakfast. We would definately like to go there again, maybe for one of their themed weekends.

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Very convenient for our purpose, the hotel was an excellent base. Our room was rather on the small side but very clean and provided everything we needed. I did find the bed rather too firm but really I can't complain. We ate dinner in the bar and it was excellent. Breakfast was also very good and although busy with many people arriving at the same time, the staff coped very well. Service was efficient and courteous. We have booked to stay again for two nights in September.

The room I had was pretty tired looking, as is the rest of the hotel. However it is clean and the bed was comfortable enough for a single night's stay. The hotel is only a short walk from Blackheath station, the heath itself is in front of the Hotel.There is a pub which does good food and real ales almost next door. Breakfast was good.

Good location on heath + close to village. Room was a bit dated but adequate. Reception staff were friendly + helpful. Food was fine.

We booked a standard double room for a two night stay. The hotel is a 10 minute taxi ride from the O2 arena. The general level of service was good and friendly - food was generally good. The staff arranged our taxis for us. Our room was on the pokey side with tired decor, although the bathroom was clearly new and although small, was clean. Our room backed onto a car park which was often noisy with people coming and going - and with hotel staff taking their break! There was no double glazing to insulate you from mobile phone conversations and car engines. I would return to the hotel but would pay for a better room, as the standard room we had was slightly disappointing and very small.
PS. Don't use the DLR to Elverson road (as it says on the hotel website), there is no way to then get to the hotel - no taxis at the station. Instead use Blackheath Station - it's then a short walk to the hotel.

I stayed in the Clarendon Hotel for the Comedy Gala in the O2. The staff were friendly and helpful, the room was clean and the O2 was a 15 minute bus ride away. It was perfect.

Although the room was okay and the bed comfortable the bathroom was tiny sloping ceiling and had no shower. After your bath you banged your head trying to get out. The cleaniness of this room was far from good and badly needs updating, hense I would never stay there again.

Very pleasant staff good value for money great breakfast. rooms a bit to small though

I travelled down from Wales with my family to see a concert at the O2, the location was brilliant, very close to local resturants and bars and just a 5 minute drive from the arena, the staff were very helpful and booked me a taxi there, and it took around 10 minutes by bus to get back to the hotel at the end of the night. The room was clean and a comfortable size and the breakfast in the morning was excellent. I will definatly be staying again next time I visit London =)

Had a lovely stay the only bad thing i can say is thay need to sort out here tvs .
I would like to thank everybody for making our stay so good