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Citystay Hotel Reviews

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Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
78%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Citystay Hotel out of 5 Customer Rating

Cosy, very friendly, tv lounge is a great idea. Rooms are small and basic but still enough and the beds are comfy!

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Reviewed by Sophie S From England Who stayed in December 2011

 Citystay Hotel out of 5 Customer Rating
Room too small !!!!!!

The room was too small and in a basement. We were told that we would get another room the next day but when we went to Reception and asked for a change, the man at the reception desk did not want to give us another room, so we have to stay in the same tiny, appalling room all the weekend.

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Reviewed by Pilar G From Lancaster, England Who stayed in December 2011

 Citystay Hotel out of 5 Customer Rating
Basic but very clean and friendly

I was made to feel very welcome. Everywhere was really clean. They have a shared kitchen where you can help yourself to tea, coffe and biscuits, cook, and help yourself eggs and toast breakfast.
Room very basic, but clean and adequate.

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Reviewed by C Crook From Sheffield, England Who stayed in November 2011

 Citystay Hotel out of 5 Customer Rating
CityStay Hotel Bow

After shopping at the new Westfield Centre, Stratford, the hotel was only a couple of stops on DLR. It was right next door to the station which was very convenient, althought the room I was allocated overlooked this and was very noisy. The room was very good - the only downside was there are no facilities in the room for making a drink - not even a glass for water! I had to go down several flights of stairs to the kitchen to get a hot drink.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Mrs Sheila Soloman From Who stayed in November 2011

 Citystay Hotel out of 5 Customer Rating
Very Basic

Room was very basic, more like a cardboard box.... not even enough room to swing a cat in!!!
Staff were helpful, clean towels on a daily basis. (Well the two nights we were there).
We had to make our own breakfast..... a self service continental breakfast consisting of toast, bowls of cereal (shreddies... if you didn't like them you are snookered) or eggs... make your own!
When you go away you expect breakfast at least made for you.
In a noisy location, right on the main road.

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Reviewed by Kelly K From Jarrow, England Who stayed in November 2011

 Citystay Hotel out of 5 Customer Rating
Quiet, clean, priced right.

Very basic, small, very clean sleeping room with a modern en-suite bathroom, TV and heater. Only a short walk from Bow Road underground station; run by a friendly family. Fine for solo traveler or couple who are mostly out doing things and using the room to sleep and prepare for a day of sightseeing or business.

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Reviewed by Lewis P From USA Who stayed in October 2011

 Citystay Hotel out of 5 Customer Rating

The hotel is located on a busy road and I stayed in a front room. It was noisy during the night and woke me up once. However a back room would obviously be better. The room was basic but very clean. The bed was comfortable but only one pillow per person was provided. The ensuite shower room was new. The shower was large and there was plenty of hot water. Self service breakfast is provided in a basement lounge/kitchen area. Plenty of food was provide. This was also a TV lounge with tea and coffee making facilities. Good value for money ,I will use it again.

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Reviewed by J Scott From Cromer, England Who stayed in October 2011

 Citystay Hotel out of 5 Customer Rating
We think this hotel is very good value for money hotel. Especially the cleanliness of the beds.

The cheese might be better (tasteless). That's all. I would certainly book another time.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by G Ruiter From Sleeuwijk, Netherlands Who stayed in October 2011

 Citystay Hotel out of 5 Customer Rating

- I asked the hotel how long it would take to reach them by tube from Paddington; they said 30 minutes by 205 bus; by 205 bus it took me 1 hour 20 minutes.
- They impose charges for using a _debit_ card, which I've never met anywhere else.
- The breakfast is DIY; breakfast materials and facilities are mediocre.
- The hotel is shabby.
- It's very handy for DLR, literally next door to the entrance to Bow Church station.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by David T From England Who stayed in October 2011

 Citystay Hotel out of 5 Customer Rating

Very good accomodation, value for money , recommended to others, staff very helpful, helped with parking and tube stations, A+

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Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by L Gdanitz From Chichester, England Who stayed in October 2011

WHAT DID THE BEST REVIEW SAY?

After shopping at the new Westfield Centre, Stratford, the hotel was only a couple of stops on DLR. It was right next door to the station which was very convenient, althought the room I was allocated overlooked this and was very noisy. The room was very good - the only downside was there are no facilities in the room for making a drink - not even a glass for water! I had to go down several flights of stairs to the kitchen to get a hot drink. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Mrs Sheila Soloman
From
Who stayed in November 2011

WHAT DID THE WORST REVIEW SAY?

Room was very basic, more like a cardboard box.... not even enough room to swing a cat in!!!
Staff were helpful, clean towels on a daily basis. (Well the two nights we were there).
We had to make our own breakfast..... a self service continental breakfast consisting of toast, bowls of cereal (shreddies... if you didn't like them you are snookered) or eggs... make your own!
When you go away you expect breakfast at least made for you.
In a noisy location, right on the main road. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Kelly K
From Kelly K
Who stayed in November 2011
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