Chiswick Moran Hotel Reviews

Simply superb everything about my stay was top...
Simply superb, everything about my stay was top class
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Aug 2009

The Moran is a lovely hotel It is...
The Moran is a lovely hotel. It is modern, clean and the service is excellent. I have stayed there several times and each visit has been a pleasure. The rooms are compact but set out well with all you would expect. The restaurant and bar offer good food for either main meals or snacks and never too busy that you feel rushed. There is a gym for those that feel the need. The hotel is situated close to the west end with good transport links close by, but is situated on chiswick high road with bars and restaurants a short walk away.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Jul 2009

Problem with no hot water for the weekend...
Problem with no hot water for the weekend. The staff explained the situation and did try to deal with the problem. Cold showers during a hot weekend! Compensation given.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Jul 2009

We had a really nice to night stay...
We had a really nice to 2 night stay at the chiswick Moran, very easy if you traveling by car which we did. 10 per night, secure car park makes a change from alot of London hotels. Good restaurants around and the nearest tube is about 400 yds. Nice bar and quite lively at the weekends. We had a big problem with hot water during our stay which was happening throughout the hotel. The manager did contact me after we had left to offer us a free nights stay when we were next back in London and I will probably give them another chance to get it right as everything else was perfect.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Jul 2009

Rooms were very clean comfortable and very nicely...
Rooms were very clean, comfortable and very nicely furnished.<br />Only problem during our stay was no hot water which was obviously inconvenient,<br />but we were reimbursed with a free breakfast. <br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Jul 2009

Lovely and clean hotel in a great location...
Lovely and clean hotel in a great location.However we had no hot water and we were not informed by a member of staff about the boiler-problem, we had to experience this (after a long and tiring day) while showering. we had no hot water for 3 days!!! The hotel offered us a voucher to shower at the sport centre, but unfortunately this was a 10 minute walk (not very appropriate and private). We had to ask the (very unhelpful staff) for any compensation, they then offered us breakfast. The staff should be trained to handle situations like this and make the visitor feel special and validate their needs.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jun 2009

Hotel very pleasant and extremly friendly the only...
Hotel, very pleasant and extremly friendly, the only surprise was car park charging it was not mentioned anywhere (or I missed it), but the cost was 50% less than they state on the notices in the car park. Very handy for Kew Gardens. <br />The price for the room was more than fair considering the closeness to London (20 minutes by tube). Tube located but 200 meters from the Hotel, so all things considering I would say it was VFM including the car park charge.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Jun 2009

love the decor great stay ...
love the decor. great stay!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jun 2009

Excellent throughout- a great hotel faultless Did not...
Excellent throughout- a great hotel, faultless. Did not sample food.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 May 2009

Hotel was good amp staff were very polite...
Hotel was good & staff were very polite & helpful. Room was nice but a little dusty in places, otherwise was clean & comfortable & nice decor. My friend parked in the hotel car park and had his car broken into. We discovered later that a number of cars had been broken into over the last few weeks, however the hotel staff failed to warn us which i didn't appreciate.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 May 2009

Fantastic location right across the road from Gunnersby...
Fantastic location right across the road from Gunnersby tube, easy to get in and around London. Beautiful rooms, decorated to a very high standard. We will use this as our base in the future if ever we plan another sightseeing trip to London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 May 2009

The fixed price menu was excellent quality simple...
The fixed price menu was excellent quality simple food. Good value.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 May 2009

Chiswick Moran would be really good but the...
Chiswick Moran would be really good but the entire bar area was taken over by under-30s drunken revellers listening to music (?!?) played at deafening volume. None of these seemed to be resident, cannot understand it.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 May 2009

lovely hotel - decor was really nice think...
lovely hotel - decor was really nice (think hotel is a year old)....loved the huge Globe in the bar.,.....<br />on arrival we got upgraded to an executive suite which was gorgeous.....huge tub and very funky !<br />also got vouchers in room for free glass of wine with each dinner course (a welcome boost)....we had dinner in the hotel on the Friday evening......was very good and service was good even though restaurant was mobbed....<br />hotel is very near the tube station...and only 2 stops to richmond park
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 May 2009

We stayed in an executive suite and found...
We stayed in an executive suite and found the use of room and space well designed. It felt more like a studio apartment rather that the usual bed / bath hotel room. Hotel furnishings were of a very good quality and quirky in design. Note: there is a small car park that you have to pay for, we think it should be included in the hotel price as the location of the hotel room on Chiswick High Road is very accessible to those visiting the hotel from outside London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Apr 2009

Car Parking may be an issue When leaving...
Car Parking may be an issue. When leaving we noticed another customer had had his car broken into.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Apr 2009

Really nice place good location we were upgraded...
Really nice place, good location, we were upgraded to a larger room on arrival, which was quite large with great bathroom. Food the next morning was good but although my receipt from laterooms said that breakfast was included, it wasn't on their system, so had to pay extra. The hotel did give us the car parking for free though as a result, which was good of them.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Apr 2009

Thoroughly enjoyed our stay at your sleek boutique...
Thoroughly enjoyed our stay at your sleek boutique style hotel.<br />Nice touch with the DJ on the Friday night.<br />Look forward to seeing you again.<br />NIck & Caroline
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2009

Excellent hotel and great value for money for...
Excellent hotel and great value for money for a London hotel. Would highly recommend it to others. Hotel staff very courteous, friendly and helpful, rooms are stylish and very comfortable. I will definitely be staying here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Mar 2009

Great hotel ideally sitated for Kew and the...
Great hotel, ideally sitated for Kew and the surrounding area. Room was great. Clean relatively spacious. Very little noise. We will be using the hotel again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Mar 2009

This was nice trendy hotel with a happening...
This was nice, trendy hotel with a happening bar/lounge and a nice restaraunt. The room was nice, but not worth the normal 200+ a night cost. I was lucky to get a rate for about 90 and it was appropriate for the accomodation. <br />One exception is the shower, which only had one temperature, which was scalding hot. Upon check-out, i mentioned it to the front staff and while i received an apology, it did not seem to bother the staff. <br />Stay here if you get a rate under 100, but you can find something much nicer for the same price in central.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Mar 2009

I was shocked when we entered the hotel...
I was shocked when we entered the hotel and had only paid 89 for our room it looked really expensive and all the rooms were tastfully done. The bar downstairs was lively and modern and the food was really nice. The hotel was clean and looked brand new and room service was fast and easy. Would definitely recommend.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Mar 2009

I stayed at the Chiswick Moran Hotel for...
I stayed at the Chiswick Moran Hotel for one night as I had a business appointment early the next day in SW London. It was a great rate through LareRooms, and the accommodation was lovely - huge room, modern decor, 6ft bed etc. However, the sparking trendy bathroom may have looked wonderful, but anyone staying there should be warned about the shower, as you risk a serious burn if you're not careful. (Actually I don't know how you can avoid being burnt by the scalding hot water, as it is impossible to reach into the extra long cubicle to test the water, or to adjust the temperature setting without putting your hands directly under the gushing hot water). When checked out and told the receptionist about my experience, showing her my red, sore hands, the young woman simply replied "sorry - we don't offer refunds on accommodation." Reluctantly she paged her manager over, who seemed a bit more sympathetic, and went off to get me an "incident report form". Still no suggestion of any sort of compensation, which is really surprising especially as the 'incident' completely ruined the point of staying in London to be able to get to a meeting the next day refreshed, and ready for work. All that hassle actually made me late for my appointment, and feeling sore and still in shock for most of the morning... Need I say more, I don't think I'll be going back there again!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Feb 2009

An excellent location for transport and on the...
An excellent location for transport and on the doorstep for Kew Gardens. Ticked all my boxes. When our kettle tripped the electrics, the manager swiftly brought us a replacement and reset the electrics. I'd definitely stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Feb 2009

very helpful with any queries bar staff very...
very helpful with any queries. bar staff very cheery
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Jan 2009

Room was great the only problem was that...
Room was great, the only problem was that the climate control didn't seem to work well.<br />The food we had was great though, I'd recommend to slow roasted pork belly with cider to anyone. The staff were friendly and competent. Good access too to the airport and city centre.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Jan 2009

We loved the hotel we couldn't wait to...
We loved the hotel, we couldn't wait to go back to our room after an exhausting day of shopping in London! very cozy atmosphere,


Reviewed by Arsenikou; Reviewed in 11:30 2 Jan 2009

an enjoyable experence ...
an enjoyable experence
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Dec 2008

Excellent hotel well worth the money The rooms...
Excellent hotel, well worth the money. The rooms are lovely and of adequate size. The reception staff were excellent and overall staying at the hotel was a pleasure. We stayed there to watch the rugby and the hotel arranged a cab to take us to Twickenham which cost 20 and took about 20 mins, much better than fighting the crowds at the station. Chiswick town centre is only a mile away and has lots of nice bars and resturants. Gunnersbury tube is more or less opposite the hotel. We stayed at the weekend so we were able to park in nearby roads rather than paying the 10 to park at the hotel. Overall I would defintley stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Dec 2008

Definitely book this hotel again Room was excellent...
Definitely book this hotel again. Room was excellent
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Nov 2008

very good hotel the only problem was that...
very good hotel the only problem was that we were unable to book a disabled parking space in advance and had to use normal parking,<br />We were also given a room above the bar so could hear the bass from the disco till 1am.<br />Otherwise everything was great and the staff could not have been more helpful. We did not try the brecfast but the bar food was okay.<br />Will use this hotel again having paid more for other hotels in the area which have not been as good a standard.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Nov 2008

have reccommended this hotel to everyone ...
have reccommended this hotel to everyone
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Nov 2008

Lovely hotel got upgraded to a junior suite...
Lovely hotel, got upgraded to a junior suite which had a roll top bath and was very luxurious, breakfast was not inculded in laterooms price but there is a cafe just accross the road.<br />Room price changed for each night i was there! 79 first night, 120 the second and 180 the third. I think the 180 was a bit expensive. The hotel is on the main road but was stil quiet in the room.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Oct 2008

My wife and I both thought this met...
My wife and I both thought this met our highest expectations, indeed almost exceeded them.<br />We have never been so delighted with a hotel choice. If all Irish hotels are like this I will be visiting Ireland ASAP.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Oct 2008

Excellent hotel comfortable rooms and friendly staff Breakfast...
Excellent hotel, comfortable rooms and friendly staff. Breakfast based on poor quality ingredients and the tables aren't cleaned during the breakfast period, so we ended up sitting at a table that was still dirty. We asked twice for it to be cleaned - once to a waitress and then to a manager. But in the end we had to do it ourselves. Overall an excellent hotel, they just need to get the basics right on their breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Oct 2008

The room was a really good size and...
The room was a really good size and the bed was huge and comfortable. We thoroughly enjoyed our stay here, will definately choose this hotel again and highly recommend it. It is a little pricey but then it's worth paying for the comfort. The bar downstairs is lively too.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Oct 2008

Took the Gfaway for the weekend Wasn't disappointed...
Took the Gfaway for the weekend. Wasn't disappointed. The decor of the rooms are fantastic. They have a 60's retro style running through them with subtle colour co-ordination. Gf was impressed. Beuatiful clean rooms with style to provide a very different atmosphere to your usual hotels. Walk in shower and big bath tub. Huge mirrors and intelligent lighting. I actually took photos of the room to get some design ideas. IF you are on the first floor be warned you can hear the noise coming from theGlobe bar downstairs. Didn't really bother us though.Lots of nice little restaurants nearby too. To park your car in the hotel carpark overnight is 10 which I thought was a little cheeky- I parked on the road next to the hotel (free on weekends). Overall a very neat hotel for the price.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Sep 2008

Easy to find great for access to Underground...
Easy to find, great for access to Underground. Very clean and good standard of decor. A great selection of shops, food and bars just a short stroll away. The room allocated on a very quiet night didn't have the best view but that was a minor point and not worth a complaint. Would definitely use again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Aug 2008

The hotel was lovely the room was clean...
The hotel was lovely, the room was clean and a good size, but breakfast the next morning was an absolute farce. We waited 15mins for a table, then another 40mins before any hot food was brought out (just scrambled eggs and oily hash browns). The deli choice was shocking - a couple of pieces of dry cheese & a piece of salami. To add to this, the staff were buzzing around so quickly & avoiding eye contact, we had to literally run after them to ask for some coffee....Very very disappointing indeed. I travel a lot for work & look after international artistes, staying in some lovely hotels & this is not what one expects from this kind of a hotel. This particular trip was for pleasure, which makes it even more galling. Spoke to duty mgr and simply received an apology and a guarantee that next time we came he would 'personally' make sure this didn't happen to us again (?!). Some money off the bill might have encouraged us back.....
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Aug 2008

Our stay at the Chiswick Moran Hotel was...
Our stay at the Chiswick Moran Hotel was fantastic. The hotel is situated conveniently near a main tube line which made travel across London easy. The hotel is decorated to the highest quality and the facilities are fantastic. The bar has a vast array of drinks which are served by well trained and polite staff. The following morning we were greated by friendly staff when sitting down for breakfast at which we had a large selection of plentiful food. I would highly recommend this hotel for anyone wanting a special and comfortable stay in London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Aug 2008

Located pretty close to central London Good tube...
Located pretty close to central London. Good tube service to right outside the hotel. Hotel Room big and very well furnished. Food good. For 89 for double very good value.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Aug 2008

great location expensive parking on site Really nice...
great location, expensive parking on site. Really nice contemporary hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Jul 2008

The food is not the best point of...
The food is not the best point of this hotel. The service at breakfast is slow, slovenly, and sloppy. I had to ask 3 times for coffee.The eggs can be ordered, as poached, but be prepared for a wait.......! I also ate in the bar & waited an hour for a sandwich, when it eventually arrived it was not the bread I had ordered, and when this was pointed out, the staff really didn't want to know. Until that is it was time to pay!!, I then again pointed out the poor service and incorrect order, I was quizzed at length and told it was good quality bread, by staff who speak poor English!!!, The fact is it was not what I had ordered, there is a choice of bread for a sandwich, or so it states on the menu. I did eventually have this fee waived, with much chunter from the staff!!!........The staff are unable to give accurate information on distances to local amenities, I asked for a local map, this was not available and was told it would take 20 mins., to walk to Kew station, it takes in fact 10 mins., at best. All in all the rooms are good, but the service including reception staff leaves much to be desired, they are unhelpful, stern and abrupt.There are better hotels, & plenty to choose from...............
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jul 2008

Moran Hotel Chiswick was original an office block...
Moran Hotel Chiswick was original an office block converted some 2 years ago into a stylish 4* hotel. If you like the clean lines of retro style 60s /70s then this is the place for you. Hotel 3min from tube, good spacious rooms, breakfast a feast, friendly service, booked at greatly reduced rate thro laterooms - a bargin one night stay at below 100.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Jun 2008

On arrival we found that the Reception staff...
On arrival we found that the Reception staff were rude and ignorant and very unprofessional. The room service staff were the same. The breakfast in the morning was a disgrace, there was a lack of food and staff and the ones that were there were rude and unhelpful. I felt very uncomfortable throughout the stay and couldn't wait to leave which was a shame because the presentaion and cleanliness of the hotel was exceptional! <br />Also, security was obvioulsy an issue because on arrival there was a car in the Hotel car park that had its window smashed and contents stolen.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Jun 2008

Easy to find from M and good location...
Easy to find from M1 and good location for our purposes - visiting family. No need to travel into central London as plenty to see and do in the lovely area of Chiswick. Very impressed with the smartly furnished room and comfortable bed. Air conditioning was very welcome and quiet. Breakfast was enjoyable although we felt a little rushed, our cooked breakfast was brought to us before we had finished our fruit and cereal. We found the tea and coffee making facilities a little unimaginative and unfortunately adorned with a layer of dust. Towels we felt were past their best - a little thin and not the quality one expects in a four star hotel. However, on the whole we were very pleased and will certainly stay with you again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jun 2008

The restaurant food was below standard ...
The restaurant food was below standard.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Mar 2008

The hotel is in an excellent location from...
The hotel is in an excellent location from the M4 and is within easy reach of the tube/train stations. It is also very close to some excellent walks alongside the River Thames.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Mar 2008

This hotel is in a great location to...
This hotel is in a great location to get into London.The staff are brill and very helpful.Would stay here again.Only had breakfast so cannot comment on food.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Mar 2008

On the plus side it was a good...
On the plus side it was a good standard of hotel all round with a tube station on its doorstep. The staff were friendly too. Our only gripe was that the bar, which was open to the public, was extremely busy and a bit too rowdy. Overall we enjoyed our stay and would definately stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Mar 2008

Took about three or four attempts at getting...
Took about three or four attempts at getting a twin room as requested as kept getting sent to double rooms! Add the cost of parking to the price...getting quite pricey. Hot breakfast food getting a bit cold and lacking in choice towards end of serving time.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Feb 2008

A great base from which to explore london...
A great base from which to explore london. Very attentive without the self important attitude of many hotels. New and fresh rooms with tasty breakfast and staff who genuinely want to make you feel welcome. Its about 5mins to gunnersbury mind you so add a few minutes to get into town.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Nov 2007

The directions from the tube were wrong The...
The directions from the tube were wrong. The staff were not friendly. No fresh air in the rooms as the windows did not open. Spoke to roughly 8 members of staff during my stay, none of which spoke English as their first language and some of them did not speak English well at all. Service at breakfast was appalling, the staff were rude, inattentive, lacked basic manners and the ability to serve. The food was poorly presented and I was not offered a choice. The Irish Breakfast was very greasy. The tables were not cleared or re-laid properly even although there seemed to be more staff than guests!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Sep 2007

Very nice 's chic look to our room...
Very nice 70's chic look to our room. Minor delay in finding the paperwork, but we had only booked the room about 30 mins before turning up so no problem. All round lovely hotel, great price, late rooms thank you once again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Sep 2007

Agnieszka in the restaurant was superb excellent service...
Agnieszka in the restaurant was superb, excellent service from her, the only issue we had with the restaurant was the mashed potatoes, both myself and my parter are head chefs/exec chef and the mash was plastic, (instant mash) I though it was potatoe pearls, as it was late we did not complain although the rest of the meal was very enjoyable. <br />The breakfast was horrendous and we sent this back, the bacon was so hard we could not even cut it, the black pudd was over cooked with eggs on the edge of raw. So we gave breakfast a miss opting for tea and toast (the safe option) your server, young guy glasses, sorry did not catch him name, did apologise which we accepted.<br />The hotel, bar and front of house staff were excellent and very friendly, the only issue was the catering side. <br />We will use your hotel again, as the location is good, for our visits to London, hotel decor amazing.<br />Yours <br />Susan Lamont
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Sep 2007

Hotel was quiet Room very smart and modern...
Hotel was quiet. Room very smart and modern. Excellent bathroom. Pleasant welcome at reception.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Sep 2007

Gorgeous stylish hotel in a brilliant location with...
Gorgeous, stylish hotel in a brilliant location with fantastic customer service!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Aug 2007

Excellent Lovely hotel Staff were extremely helpful We...
Excellent. Lovely hotel. Staff were extremely helpful. We will definitely stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Aug 2007

Easy tube ride to centre of London Kew...
Easy tube ride to centre of London, Kew gardens 15 mins walk. Room was great. Only had breakfast which was average. Plenty of eating places 10 mins walk down the high street. Beware the hotel parking is not free which is not mentioned any where 10 pernight for hotel guests.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Aug 2007

The hotel was very welcoming and more than...
The hotel was very welcoming and more than friendly. It was a pleasure to stay there and would fully recommend it to my friends
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Jul 2007

Hotel was really easy to find the staff...
Hotel was really easy to find, the staff were excellent, food excellent and location excellent.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jul 2007

I thought it was a bit cheeky charging...
I thought it was a bit cheeky charging for the car park - it was a 10 concessionary rate instead of the full 20 for the 24 hrs we stayed at the hotel but i still thought it a little cheeky. Other than that an excellent hotel with lovely rooms and the bar and restaurant also very good.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jun 2007

Great hotel pleasant stay ...
Great hotel, pleasant stay
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 May 2007

On arrival I was given the wrong type...
On arrival I was given the wrong type of room but this was quickly recified. It is a bit cheeky to charge 10/night for guest parking. Overall the hotel was very comfortable and quiet with excellent service.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Apr 2007

Fantastic suprise of a hotel staff friendly room...
Fantastic suprise of a hotel. staff friendly, room excellent and very easy to find.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Apr 2007

Booked last minute but have stayed reviously Reception...
Booked last minute, but have stayed [reviously. Reception couldn't find my booking so I did have to wait a while, however my room was upgraded. Bar staff excellent, however, the restaurant had closed. Breakfast great, but did get disturbed by housekeeping at 8am.... not so great for my lie in! parking now 10 for 24 hours for hotel residents. Excellent stay once again
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Apr 2007

Hotel is a little out of the way...
Hotel is a little out of the way to/from central london. Takes at least 30mins into West End by underground. However, parking at the hotel is convenient and cost 10 per night which is very reasonable for London. Even executive room is a on the tiny side, but very clean with good facilities. Extremely good value at 79 per night per room for the weekend. I have stayed here twice and will certainly tsya here again. Lots of nice shops and restaurants on and off chiswick high road.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Apr 2007

The hotel was beautifully decorated great bar and...
The hotel was beautifully decorated, great bar and lounge area with friendly staff. Easy to get to but car parking is expensive.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Apr 2007

Why should I tell you how good I...
Why should I tell you how good I found it ? You'll only clog it up for the next time I want to stay there! Great hotel for a weekend break at special weekend rates. They got the package right for us for a weekend of rowing, to come off the Thames Tideway in March and be greated by friendly faces and a bit of luxury. Not hard to find between Kew Bridge and Gunnerbury Stations. Could be a little warm in the rooms, some of the guys found the A/C slow to react.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Apr 2007

Room was spacious and clean The shower was...
Room was spacious and clean. The shower was excellent, but the shower head was an odd design that successfully flooded the bathroom whenever it was used. <br />Staff were mostly polite and helpful. Food was excellent.<br />The bar was modern and popular, but will be much more appealing following the upcoming smoking ban.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Apr 2007

The hotel itself is very nice and it's...
The hotel itself is very nice and it's clean. The rooms are somewhat small, the client service however leaves a lot to be desired. The front of house staff were not half bad, except, don't chew gum whilst speaking to your guests, room service was a complete disaster. Whilst I understand that English is not everyones first language, this is hardly an excuse for the poor service . The way the room was cleaned wasn't up to standard and on the Sunday, forget it, the room was breezaed over and not cleaned properly., our crockery from the Saturday wasn't cleaned. We stayed for four days and by day four, I could write our names in the dust on the dresser as well as television unit. The hotel hosted a function of some sorts while we were there and the hotel guests had to have dinner and breakfast in the pub, what a disaster. Also, you need to communicate to your hotel guests beforehand that the restaurant will be closed for business for a few nights and not let them find out on their way to Dinner or breakfast. It is very clear that your hotel or your staff cannot handle both a function in your venue and the needs of the hotel guests. You never make hotel guests to feel as though they're too much to handle simply because you have to house a function, you clearly cannot handle both. I won't go back there or recommend the hotel to any of my friends. For a four star hotel, it was sad.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Mar 2007

The service at reception was extremely good In...
The service at reception was extremely good. In particular, Alberto, who assisted us greatly. The room was very modern, clean and well equipped. The only problem was that the televison reception was not very good. Breakfast was ok, but the service at breakfast was far from good. I had to ask for toast four times until I finally got some. The hotel seems great, but does appear to be let down by the service in the restaurant, although, I did not have the pleasure of lunch or dinner, so I can not comment on whether this is the case all the time.<br />Overall, I would recommend for anyone to stay. Our friends who reside in Chiswick and often have visitors will also be recommending it to friends and family.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Mar 2007

This hotel is fantastic - the staff are...
This hotel is fantastic - the staff are so friendly ( a complete new for London!) the breakfast was the best. We had a fab stay. We had an executive room and it had cool decoration and shower was great!<br />We would recommend this hotel for a weekend break - it is so accessable to the Motorways but also walking distance to lots of shops around Chiswich and a really pleasant walk to the tube. We recommend visiting the Irish Pub - Connell's which is only about 3 mins down the road.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Mar 2007

A very pleasant hotel Made to feel welcome...
A very pleasant hotel. Made to feel welcome from the moment we arrived. The rooom was very modern and decorated to a very high standard. The bathroom had a walk in shower and a seperate bath. The water was very hot all of the time. Rooms facilities included internet access, iron and tea/coffee making facilities. TVs had sky channels . For breakfast you had a good selection of foods and staff were very attentive. Breakfasts at the weekends are served until 11 am. The hotel is only a short walk from the tube station (3 mins at most) and you can see hotel from the station. When we arrived the bar was full and quite noisy, Our rom was on the second floor and couldn't hear anything from the bar. Next time we visit london we are going to stay here again. No more shopping around for a good hotel because we think this one will be very hard to beat!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Mar 2007

The hotel is very easy to get to...
The hotel is very easy to get to.<br />The breakfast was OK.<br />The room was lovely with both a bath &a separate walk in shower.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Mar 2007

Excellent value hotel Staff friendly Room clean and...
Excellent value hotel. Staff friendly. Room clean and well decorated - only fault was no tea making facilities. Bar was lively - bar food a little pricey but quality good. Hotel is well located a couple of hundred yards from an Underground station. Breakfast was complimentary and of a very high standard.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Mar 2007

We were very impressed by the hotel and...
We were very impressed by the hotel and its facilities, including the gym which is well-appointed for its size.<br />There was the odd problem with Sunday breakfast - I got my neighbour's order and he mine - he wanted the black and white pudding, I didn't. A neighbour on the other table wanted scrambled eggs and got fried, and they had to ask for the tea a second time. However it was good that the Irish breakfast was freshly prepared and not slices of bacon and fried eggs floating around in large trays of oil. For 79 it was very good value.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Mar 2007

A wonderful hotel but the bar prices are...
A wonderful hotel but the bar prices are too expensive (whilst you expect the prices to be higher than mainstream bars - I didn't expect them to be so expensive)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Feb 2007

My wife and I thought the hotel was...
My wife and I thought the hotel was excellent value for money and will be using it again. I have already recommended it to several people.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Feb 2007

My room was fine except it had a...
My room was fine except it had a boarded-up window, increasing traffic noise. It was disappointing that this was not pointed out to me on arrival and that no discount or compensation was offered.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Feb 2007

We took advantage of the competitive weekend rates...
We took advantage of the competitive weekend rates for this stylish hotel and we were not disappointed. The room, for a standard, was first class in its presentation. With numerous bars & restaurants in near by Chiswick we did not make use of hotel dining, with exception of breakfast which, I might add, was excellent. A first class hotel, easy to find & outside of 'congestion ' zone, witin 1/2 mile of Underground station & access to the City.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Feb 2007

disappointed no mini bar in room couln't adjust...
disappointed no mini bar in room. couln't adjust air con at night way too hot and had tofone reception to turn off. Breakfast ok nothing special. however good value all round for the money
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Feb 2007

Superb hotel with superb service Stayed for nights...
Superb hotel with superb service. Stayed for 2 nights with 2 two teens (separate room) and found hotel, facilities and location ideal. Both rooms were absolutely faultless and very spacious. Hotel cocktail bar was a bonus, being quite lively with great atmosphere thoroughly enjoyable. Access by car was very easy, literally 2 mins from junction 2 M4 with ample parking. Nearest tube couple of minutes walk with regular services. Everything about hotel was excellent but would recommend continental rather than cooked breakfast. Have stayed in central London for same price it just doesnt compare. Will stay again and would recommend.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jan 2007

The hotel is superb rooms are very high...
The hotel is superb, rooms are very high standard, the breakfast was inclusive of the room rate and was ok, wouldn't go any further than saying that, my only gripe was the room service, arrived back in the hotel late, ordered a cheese sanwich. When it arrived the bread was stale, which was a disappointment, on saying that, I would go back without hesitation, booking through Laterooms gave a good discount on the rate.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Jan 2007

Conveniently situated on Chiswick High St Room was...
Conveniently situated on Chiswick High St. Room was well decorated, very modern, with large comfortable bed. Bathroom was spotlessly clean and well equipped. Staff were very attentive and pleasant. The music in the bar was far too loud for comfort, and I prefer not to have piped music with my breakfast. We would have liked to be able to obtain teletext on the T.V.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Dec 2006

I thought the hotel was great I will...
I thought the hotel was great!! I will definately stay there again. <br />Thank you.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Dec 2006

For some reason the restaurant was closed on...
For some reason the restaurant was closed on a Saturday night which didn't matter to us as we were off out. There is a tube station just down the road which was handy.<br />The rooms have just been re-done in a very modem and cool contemporary finish, we stayed in room 716 (Junior Suite) which was really nice apart from the air con panel being broke and the room felt cold. Also you could smell cigerette smoke from other rooms in the en-suite area. <br />One negative - I requested a could of things from reception and they didn't bother coming up to fix our room phone and to replace the iron. <br />I would stay at this hotel again though.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Dec 2006

I was disappointed that I was only able...
I was disappointed that I was only able to connect to the internet using the broadband connection on the first night of my stay and then only after making a call to the help desk. On the second night despite several calls to the help desk and a visit to the hotel reception staff I was unable to get the problem resolved. I had taken work back with me which I needed to complete and was frustrated that I was unable to. At my request, the cost of the telephone calls were deducted from the bill and I was given a 5 refund against the 15 I had paid for 24 hours internet use as I was unable to use the last 2 hours.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Dec 2006

Hotel very easy to get to by car...
Hotel very easy to get to by car as just off N Ciruclar Rd and A4, but there is an additional charge of 20 per day for car parking. However, it is also very close to Gunnersbury underground and train station.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Dec 2006

Really pleasant hotel with a lovely room The...
Really pleasant hotel with a lovely room. The restaurant food was far better than expected and it was a shame that it was so empty as it deserved better. The bar gor busy and was quite loud (Sound deadening?) Liked the decor and design. Tiny gripe about lack of feather pillows and lack of radio apart from 2 channels on the TV.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Dec 2006

The hotel is new and the rooms have...
The hotel is new and the rooms have been furnished to a high specification. The only downside is the parking, we were charged 20 for less than 24 hours parking which is only 5 less than what we pay in Central London. We were not told about this during booking or checking in.<br />We only ate breakfast in the restaurant, there was a good choice though the service was poorly organised.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Nov 2006