Clean & affordable
SummaryOverall Rating
Clean & affordable
Summary
Basic, small room in need of updating and a bit dusty in places. Sheets and towels were nice and clean though. Proprietors were friendly on arrival. Location was good for travelling to and from Hammersmith and hotel is conveniently located next to Turnham Green Tube station. There was a handy late night convenience store next door too! Breakfast consisted of toast or a croissant which had been microwaved and was therefore not very appetising. The coffee was cheap instant and barely drinkable. Breakfast was brought to our room on a tray but I'm not sure why they bother with this service. I would recommend skipping breakfast and finding a good coffee shop nearby instead! I slept well and was not disturbed by train noise although you can hear it. The noise coming from adjoining room through thin partition wall was however more disturbing but we won't go into that.....
Summary
Poor quality room- toilet ridiculously small,shower tray looked cracked and dirty,tv not working,no soap in dispenser,and a smell of indian curry constantly.Location was the best thing for us and the trains going past didn't cause a problem.
Summary
Awesome
Summary
On arrival it took a little time to work out youy needed to use the buzzer on the side door in an alleyway full of people smoking.
Once through the door I walked up teh stairs to the first fllor whwre finally someone came out then disappeard and reappeared 5 minutes later with a key card.
The room itself was basic to say the least, a bed side table with half the venneer missing, a shower cubicle in a tiny bathroom with a door that did not shut.
The coffee facilities included polystyrene cups?
Oh and someone had a telly on full volume at 1.30am, hence I packed and left at 2am.
If I had not paid in advance I woul have refused to pay.
We had no trouble finding the place, as it's practically on the Turnham Green station platform, and for £65 per night it's hard to complain too much about the size of the rooms or the train noise (which never bothered me in any case).
We had an early flight from Heathrow, and staying at the hotel halved our journey time from central London.
I used to live nearby (Kew Bridge) and like the area for various reasons, including the range of public transport options, including the overground ones from Gunnersbury and Kew Bridge.
The train noise was not that bad. They have three layers of glass on windows, so not much problem there.
The location makes up for any shortcomings. The train and bus stops are all right there. Easy access to Kew Gardens and downtown as well as other sites. The local restaurants and shops are GREAT! Really good food and services right on your doorstep. I recommend the buses as they give you a great view of places you might want to visit. The metro is fast, but you have no idea of what you missed.
The family running the hotel are not very comfortable with British/American culture, but they do their best and I am sure they take more abuse than they deserve. The truth is they do their best and are very polite. The room was always clean and organised!
If you just want a place to sleep well, watch a bit of t.v. news, a light breakfast, and the rest of the time visiting local sites, this place is perfect. Be sure to visit the local restaurants! Great breakfast at the nearest "French" place, and wonderful California cuisine just beyond. Not to mention all the local foods and shops within a couple of minutes walk. A very nice neighborhood, with lots of friendly people in a nice setting.
+ Very polite and helpful. The location is brilliant, 15 mins on the tube away from central London a very safe area that we loved walking around with lot's of restaurants and shops. The noise from the tube station was hardly noticable. We arrived at 10.30 in the evening which was not a problem, staff were very accommodating. Lot's of tea/coffee milk available in the room.
_ However, the room was on the top floor up five flights of stairs, the final flight being the attic stairs very steep ; not very good for my 73 year old mum, who had to stop several times on the way to our room. No lifts available so carrying luggage an issue as stairs also narrow. Breakfast was an issue; no phones in the room meant to order breakfast ( toast on white bread with jam, or cornflakes and a cup of tea/coffee) one of us had to get dressed, walk down all the stairs order the meal and return for the one person on duty to bring it up for us. Returning down ourselves with the tray on the way out. Eating in the room was an issue as there was only one bedside table ,9 no draws or wardrobe) so the tray had to be eaten from the beds. The lack of storage space could be a problem f you are staying more than a couple of days..... bring your own hangers too! The last thing; although clean the bathroom was the smallest in the world, sitting on the toilet your knees touched the shower and the shower , with very poor water pressure,...quite low in hight and tiny. To get in and out of the shower you had to go up the side of the toilet.
In short not suitable for elderly people or anyone other than the young who don't mind roughing it a bit! In short this is a B&B, if you want a hotel you need to spend more and book a known name.
No Comment Left
Summary
Informed laterooms before our arrival that we would be there around 2pm, due to travel delays we arrived at 3pm, the room was not ready, there was no reception area to wait in either so we had to go out still carrying our bags for 15 minutes, when we did get to our room it was tiny, you couldnt close the bathroom door if you were sat on the toilet, there were damp patches all around the ceiling, the shower could not be adjusted for hight, although it was lovely and warm, but when we awoke the next morning we realised the water from the previous night was still sat at the bottom, the room had one window, which overlooked the tube platform, which meant it was very noisy until late and started up again early hours so the window had to stay shut to block out this noise to a degree but not completely. when a hotel says that breakfast is included i was expecting a breakfast, however what was on offer was a continental breakfast at best which was tea and toast, would rather have not had them bother, especially as this was to be eaten in the room due to no dining area available, wouldnt have been so bad if they had provided a table in the room to sit at but not enough room to turn around let lone swing a cat!!
SummaryAwesome Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Lee Wright
On arrival it took a little time to work out youy needed to use the buzzer on the side door in an alleyway full of people smoking.
Once through the door I walked up teh stairs to the first fllor whwre finally someone came out then disappeard and reappeared 5 minutes later with a key card.
The room itself was basic to say the least, a bed side table with half the venneer missing, a shower cubicle in a tiny bathroom with a door that did not shut.
The coffee facilities included polystyrene cups?
Oh and someone had a telly on full volume at 1.30am, hence I packed and left at 2am.
If I had not paid in advance I woul have refused to pay.
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly
Reviewed by Gary C Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.