Staff absolutely brilliant and friendly. Certainly one of the best 4* hotels in central London. Because of it\'s size it can still provide an excellent personal service. I\'ll definitely stay there again.
SummaryOverall Rating
Staff absolutely brilliant and friendly. Certainly one of the best 4* hotels in central London. Because of it\'s size it can still provide an excellent personal service. I\'ll definitely stay there again.
Summary
Our only complaint, on another otherwise great break, was that this was a special deal stating a superior double room with breakfast, on our arrival the receptionist informed us all doubles were the same, but this is not true because on checking web site , prices vary for doubles! So differs from w hat we were told.
The hotel and food were very good, so other than the small room our stay was very pleasant.
This is the second time I have stayed at this hotel and I love it. The staff are so friendly and helpful nothing is too much trouble. It has a lovely atmosphere and retains it's old charm which makes it special in my eyes. The food and service is excellent. My only criticism would be I didn't like being on the top floor this time.
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Super hotel group - Red Carnation - always a fantastic service and as always their usual excellent standard
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The moment the taxi stopped we were swept up in the 5 star treatment of the Chesterfield Mayfair
The driving rain and gail force wind forgotten as we were welcomed into this classically beautiful hotel
The traditional charms of this hotel are so wonderful it exudes class but not pretence.
A quality hotel with a quality approach to customer service.
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Superb accommodation, location and attention to detail by exemplary staff, beats more expensive W1 hotels hands down.
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Delightful hotel, service exemplary, afternoon tea in conservatory superb.
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As usual am excellent stay at the Chesterfield and the Red Carnation experience
Cant be better
Excellent hotel. Rooms not the biggest but very comfortable. Staff were excellent, very attentive without being intrusive, afternoon tea was fabulous.
Summary
From walking through the entrance door we were met with friendly staff who were glad to help in any way they could. Nice size clean room and a very comfortable spacious bed, although we had booked an upgraded room. Quietly located about a five minute walk from Green Park tube station it was perfect for forays into town. If the management are reading this, well done, we had a great weekend and a large part of it was down to your hotel.
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Lovely weekend break. Hotel and service top rate.
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We had a lovely overnight stay at the hotel. All the staff from the doorman, front of house, bar and restaurant staff made us feel very welcome. I used to work in Berkeley Street years ago and used to book hotels for incoming Americans. I always think that smaller hotels always give a better service and yours did not disappoint. Denise Wilson
Summary
The hotel was very central and the room very comfortable. We enjoyed our stay.
Summary
Very Grand Hotel in great position.
Received a free upgrade to a suite on arrival
Helpful staff, relaxed bar with good food
Not cheap however recommended for a treat
Staff absolutely brilliant and friendly. Certainly one of the best 4* hotels in central London. Because of it\'s size it can still provide an excellent personal service. I\'ll definitely stay there again. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Mr Tony Van Rompaey From walking through the entrance door we were met with friendly staff who were glad to help in any way they could. Nice size clean room and a very comfortable spacious bed, although we had booked an upgraded room. Quietly located about a five minute walk from Green Park tube station it was perfect for forays into town. If the management are reading this, well done, we had a great weekend and a large part of it was down to your hotel. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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