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Central Park Hotel Reviews

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Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
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78%
would stay again
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All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Central Park Hotel out of 5 Customer Rating
Would stay at this hotel again.

The Central park hotel, Bayswater is in a nice quiet location, two tube stations within easy walking distance and right next to Kensington Gardens, a very clean hotel with pleasant and efficient staff, temperature control in the room, bargain for the price I paid great for business or a London break.

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Reviewed by David Mordey From Cardiff, Wales Who stayed in April 2012



 Central Park Hotel out of 5 Customer Rating
Clean basic but pretentious

First the positive: Reception staff were efficient and polite. The room was basic but clean, although a wooden plank was holding up the top of the wardrobe from collapsing. The supply of tea bags in the room (just two) was mean, given that check-in was 3.00 pm and checkout 12.00 the following day. The bed was comfortable and wide.
The negative: Even the cheapest hotels in the Bayswater area have a rack from which guests can help themselves to brochures of the many London attractions, but here there were none. The "Concierge" desk was enormous, as was the reception area, yet the supercilious uniformed man behind the desk there responded to my enquiry about such literature with the sniffy remark "we have no room for such things." I then asked if he could give information. "You will have to go and buy 'Time Out' " was the reply. This man is entirely suited to working in back-street hotels in Hong Kong where I have seen similar lazy attitudes displayed.
Breakfast was served in the spacious dining room, but I chose give this a miss on seeing the mass-produced and squashed croissants stacked high alongside the cheap fruit juices. This was overpriced. For a further few pounds, you could have a slice of processed cheese and ham.
In all honesty, I cannot recommend this hotel.

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Reviewed by N Barrett From England Who stayed in April 2012



 Central Park Hotel out of 5 Customer Rating
Value for Money

I always book this hotel through late rooms as it suits my needs, close to the underground, great value for money, clean rooms, staff very helpful.

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Reviewed by Les D From England Who stayed in April 2012



 Central Park Hotel out of 5 Customer Rating
Excellent value for money

Ideal for someone not wanting to pay too much... Not the ritz but ideal when working away from home, easy access to tube etc

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Reviewed by N Staniland From London, England Who stayed in April 2012



 Central Park Hotel out of 5 Customer Rating
Great place to just crash

I arrived after 9pm and was dealt with efficiently (it was not a warm welcome but hey job was done!) also the concierge helped me find out how far it was to my meeting venue the following morning so I could plan my morning.
Room was small and basic but very clean. Had small TV, hot drinks and a fridge which was good as I could keep my breakfast yogurt cold (breakfast was not provided on the deal I got).
Shower was a bit intermittent heatwise and powerwise but plenty adequate.
I asked for a quiet room and it seemed to be just that - I did sleep with the windows open as it was very warm so I was wearing earplugs.
Only 2 down points there was an electricity junction box by my bed but it was a bit weird! and I had to wait ages for a lift in the morning, I ended up using the stairs after waiting 5 minutes.
Overall the room was perfect for a business travel crash pad. Close to transport links etc

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Reviewed by Hannah G From East Cowes, UK Who stayed in March 2012



 Central Park Hotel out of 5 Customer Rating
Weekend at Central Park Hotel

Though quite small, our room was perfect for us - as the bed was in an alcove so my partner could sleep and I could read without disturbing him. The facilities were all good, and the location also very good. Very handy for buses to most of the places we wanted to go. Would definitely stay there again.

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Reviewed by Nicky P From Exmouth, England Who stayed in March 2012



 Central Park Hotel out of 5 Customer Rating
Cheap and good location

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Reviewed by Kieran M From England Who stayed in March 2012



 Central Park Hotel out of 5 Customer Rating
Nice enough, but nothing special

Modern hotel in Bayswater. Room was small and basic, but clean and comfortouble. Breakfast requires you to obtain a voucher from reception, so I didn't bother. That just makes it even more impersonal. You can do a lot worse in London, but that's not to say staying there was anything but Ok.

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Reviewed by Andrew M From Wakefield, England Who stayed in March 2012



 Central Park Hotel out of 5 Customer Rating
Rooms without a window

The hotel gave me a hotel room in the basement without a window or any other form of ventilation, which is not a habitable room according to building regulations, room 850. It felt like a cleaners cupboard that had a bed in it. They were then rude when I insisted on a room change.
They also charge £13 for 24 hours wi-fi coverage.

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Reviewed by Marcus F From UK Who stayed in March 2012



 Central Park Hotel out of 5 Customer Rating
One night

I only stayed for one night. the staff were very polite and proffessional. The reception are and bar looked bery smart and clean. The room itself was clean and comfortable, but was looking a little tired. The bathroom was clean. I ordered room service and the food was good and the staff friendly. All in all a very nice stay (especially for the money i spent)

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Reviewed by J Beale From Burnham on crouch, England Who stayed in March 2012



 Central Park Hotel out of 5 Customer Rating
Good value - clean, warm and straightforward

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Reviewed by H Davies From England Who stayed in February 2012



 Central Park Hotel out of 5 Customer Rating

Excellent value for money for a nice room in the perfect location for my office.

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Reviewed by Mike C From Bolton, England Who stayed in February 2012



 Central Park Hotel out of 5 Customer Rating
A very comfortable stay

The appearance of the hotel was excellent, giving the impression you were going into a good quality hotel and we weren't disappointed inside. We were made very welcome when we checked in and given a choice of rooms. The room was not huge but plenty big enough with a nice bathroom. It was very warm and comfortable and we were able to sleep well. Would highly recommend and would definitely use again if needing to stay in London.

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Reviewed by Pauline S From Warwick, England Who stayed in January 2012



 Central Park Hotel out of 5 Customer Rating

This proved to be an excellent choice for my one night stay. Helpful welcome, warm, clean, comfortable room with good bathroom. Quiet and peasceful night. Very good stay. Thank you.

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Reviewed by R Fisher From England Who stayed in December 2011



 Central Park Hotel out of 5 Customer Rating

This was a great location and a decent hotel which we got at a very fair price on LateRooms.

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Reviewed by J Mclaughlin From Market Harborough, England Who stayed in November 2011



 Central Park Hotel out of 5 Customer Rating

Clean and very convienant to travel about London. Well worth the money.

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Reviewed by S Harry From Wales Who stayed in October 2011



 Central Park Hotel out of 5 Customer Rating
No left luggage, but otherwise good

Clean and appropriate for a visit of a day or two: the bed was fine, staff were polite, and the room was clean but not large, it was near Queensway tube station and a ten to fifteen minute walk from Paddington. Downsides were no breakfast and major hassle of not allowing left luggage

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Reviewed by Chris D From Plymouth, England Who stayed in October 2011



 Central Park Hotel out of 5 Customer Rating
Second stay and just as good

This is a great hotel, which keeps a low profile. Reception staff are friendly and efficient, the rooms are very clean and well equipped and I had no problems at all. Even the TV in my room worked perfectly, which was the only problem I had last time I stayed.

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Reviewed by Stefan H From Worcester, England Who stayed in August 2011



 Central Park Hotel out of 5 Customer Rating
Good & Bad

Excellent location and value for money, room was basic, but clean. Didn't like having to pay £10 per day for the use of wi-fi. Freindly and helpfull staff, bar food was ok.

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Reviewed by Colin L From Edinburgh, Scotland Who stayed in July 2011



 Central Park Hotel out of 5 Customer Rating

Exelent hotel for exelent price

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Reviewed by Dinko Valchanov From Stara Zagora, Bulgaria Who stayed in July 2011



 Central Park Hotel out of 5 Customer Rating

Nice hotel and value for money, my only criticism would be breakfast not included

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Reviewed by Joe S From Birmingham, England Who stayed in July 2011



 Central Park Hotel out of 5 Customer Rating
Great Room, Horrible Service

My first problem is that there are two hotels in London with the same name. Now, that is my fault for arriving at the wrong hotel and have them tell me they lost my reservation. I would like to see the website updated to make it clear that there are two and to be careful when looking up directions. My biggest problem with the hotel was the concierge staff. I thought they were there to help. The first time I asked for help, I was told to pay 2 euros for 1 hour of internet (outrageous price!) and find the answer myself. The next two times I asked for help, I was given the wrong answer. One was the closing time of a monument and the other was how to get to Stonehenge. The concierge sent me to the wrong train station!! After that I figured things out for myself without their detrimental help. The room was wonderful, the lobby was gorgeous, and I will never return to this hotel, or recommend it to a friend, unless I want them to get lost in London when given incorrect information. I've stayed at better youth hostels, for a fraction of the cost!

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Reviewed by Andrea C From USA Who stayed in May 2011



 Central Park Hotel out of 5 Customer Rating

Room clean and tidy. Arrangement for breakfast could be easier by getting breakfast vouchers when you check in instead of buying them each day.

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Reviewed by E Farrar From Pontefract, England Who stayed in May 2011



 Central Park Hotel out of 5 Customer Rating
Need a lot of improvement

Very disappointed with the room. Dirty and very small. The location was good though. Wouldn't recommend to people who are staying with children. Very crampy and have no space to move around. Services are bad. People on the reception are very unfriendly.Luckily just stayed for 1 night.

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Reviewed by Nur M From Sheffield, England Who stayed in May 2011



 Central Park Hotel out of 5 Customer Rating
Nice and Clean

Decent sized room esp. for the price.
TV was small however and no pay per view.

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Reviewed by Thierry Z From London, England Who stayed in April 2011



 Central Park Hotel out of 5 Customer Rating
Room 721

I've stayed here a couple of times, rooms clean and comfortable, and good value if you can get one for £50 / £80. Most recently though, the room I was given was near the lifts and, as it turned out, right next to the winches and motors that operate them. I managed to get some sleep between 2am when the last guests had got in, and 5am when the first ones started to leave. If they give you room 721, ask for a different one.

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Reviewed by Phlip T From England Who stayed in March 2011



 Central Park Hotel out of 5 Customer Rating
Excellent value, friendly Staff

The first time I have stayed at Central Park Hotel, I was impressed with the cleanliness and overall quality for the excellent rate I had. The staff on reception are very friendly and efficient. The room was a little small but i had been put into a twin bedded room at no extra cost. I will stay there again.

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Reviewed by David A P From Peterborough, England Who stayed in March 2011



 Central Park Hotel out of 5 Customer Rating
Great location,good quality

Great location, clean and good quality, rooms fine, can't complain. Did not eat at hotel but the road behind the hotel is very cosmipolitan with loads of shps, cafe's etc. enjoyed and would book again

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Reviewed by Stephen S From England Who stayed in February 2011



 Central Park Hotel out of 5 Customer Rating
Good value for money

It's a good hotel to stay when you visit London for a couple of days.

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Reviewed by L Storm From Delft, Netherlands Who stayed in January 2011



 Central Park Hotel out of 5 Customer Rating
OK place to stay

Good position - next to Hyde Park and a few mins from Queensway Underground and local restaurants.
Reasonably modern building - we had room at back of building with no view to speak of but that wasn't what we were looking for.
Wouldn't pay full advertised price but at £58 per night via laterooms for two of us it was ok.
Room had a number of minor issues when we got in, electric plugs not working, sink plug loose, a light not working, but when we reported them to reception they were fixed promptly.
Didn't eat there so can't comment on food.

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Reviewed by S Bastow From Leeds, England Who stayed in January 2011



 Central Park Hotel out of 5 Customer Rating

This seemed like one time impressibe hotel aimed at business people. But I don't think it's been updated for about 20 years so as a result was clean but shabby. But it was very cheap for the location,the staff friendly so cannot complain really

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Reviewed by Stephen M From England Who stayed in January 2011



 Central Park Hotel out of 5 Customer Rating
An overnight stay

Excellent value for money as a late deal. Small but functional bedroom with good ensuite facilities including bath and shower, instant hot water. Great central location with less than 5 mins walk to Tube. Large dining room 'cafeteria-style' served its purpose but wouldn't be to everyone's taste. Good base for 2-3 night stay.

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Reviewed by Malcolm W From England Who stayed in January 2011



 Central Park Hotel out of 5 Customer Rating
Ideal location and value for money. Friendly staff, clean and comfortable room.

Enjoyed our stay and will recommend to other friends and family. Will be back.

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Reviewed by N Rama From Ipswich, England Who stayed in January 2011



 Central Park Hotel out of 5 Customer Rating
Awful Place to stay

This hotel was one of the worst hotels I have ever stayed at. The wallpaper was hanging off the wall. The bed linen and decor was old fashioned. The view from the room was terrible and to top it all off when you flushed the toilet an awful noise lasted for hours. As this loud noise continued for nearly 3 hours which prevented me from sleeping I called the manager to the room who couldn't explain the reasons for the noise which sounded like a ship docking or the revving of a motorbike. After speaking to management in the morning after a few hours sleep the manager did nothing to compensate me for my experience and was quite argumentative about my experience. I would not advise anyone to stay at this hotel and to not be fooled into thinking that it is anything that it says on it website. Don't know how it has a 3* rating it is beyond belief !!!

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Reviewed by Claire L From Liverpool, England Who stayed in December 2010



 Central Park Hotel out of 5 Customer Rating
Very small and basic, not what I expected.

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Reviewed by Monica H From Aberdeen, Scotland Who stayed in December 2010



 Central Park Hotel out of 5 Customer Rating

A very good 3* hotel, friendly, receptive and helpful staff. Whilst the rooms are a wee bit tired and could do with refurbishment, the ambience of the hotel itself is very good. Breakfast very reasonable in price, and excellent food. All in all great value for money, comfortable, and I would definiately return to this hotel, which is very well sited for all the major London attractions. It's not the Ritz, but for the budget travveler is thoroughly recommended.

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Reviewed by Michael P From NORWICH, England Who stayed in November 2010



 Central Park Hotel out of 5 Customer Rating
Great location and clean but in need of moderisation

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Reviewed by M Pledger From Cambridge, England Who stayed in November 2010



 Central Park Hotel out of 5 Customer Rating
Be careful, this is a pure rip-off

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Reviewed by Andreas D From Germany Who stayed in November 2010



 Central Park Hotel out of 5 Customer Rating
Do not stay at this hotel!

Whilst the location of this hotel is indeed excellent for visiting London, sadly the hotel itself leaves much to be desired. We booked a doubled-bed room - and were allocated a room with twin beds, suitable for disabled persons! The room itself was noisy and not overly clean - and on top of this we discovered bugs in the room. Having killed and delivered same bugs to the reception esk, we were allocated a second room, which was still not the requested double-bed room, but at least was a little quieter, and without additional guests (bugs). On requesting a refund for the inconvenience of the original room, this was ignored, with only an offer for upgrade on next booking (which of course I will not be taking)!

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Reviewed by Martyn M From Ipswich, England Who stayed in September 2010



 Central Park Hotel out of 5 Customer Rating
Very Unexpected

Afetr reading the reviews, my friends and I were worried about the standard of cleanliness we were about to recieve and also the size of the room. When we got there, we were quickly checked in, the people were friendly (apart from we found that if 3 people were sitting on the reception desk; it didn't mean 3 people were actually willing to serve you) and we were genuinely shocked (but in a good way). The room was small, but bigger than we expected. The room was very clean! Amazing location, a few minutes walk from Queensway. We went for the Notting Hill Carnival and this was about 10/15 minutes walk from there-prime location! Thoroughly enjoyed our stay here and we would definitely come back.

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Reviewed by S Toole From Liverpool, England Who stayed in August 2010



See all reviews

WHAT DID THE BEST REVIEW SAY?

I always book this hotel through late rooms as it suits my needs, close to the underground, great value for money, clean rooms, staff very helpful. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Les D
From England
Who stayed in April 2012

WHAT DID THE WORST REVIEW SAY?

The hotel gave me a hotel room in the basement without a window or any other form of ventilation, which is not a habitable room according to building regulations, room 850. It felt like a cleaners cupboard that had a bed in it. They were then rude when I insisted on a room change.
They also charge £13 for 24 hours wi-fi coverage. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Marcus F
From Marcus F
Who stayed in March 2012

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