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Central House Hotel Reviews

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Overall Rating

3
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
60%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Central House Hotel out of 5 Customer Rating
Great value for money

I had a single en suite room on the lower floor. The room was spacious, cozy and comfortable and well laid out. It was also lovely and quiet which is unusual for central London. I would be very happy to stay here again as the staff were polite an the hotel very clean. The check in and out was super quick as I booked on line first and then paid when I arrived. The location is ideal as well if you have need to be around Victoria or Westminster.

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Reviewed by Elaine W From England Who stayed in December 2011

 Central House Hotel out of 5 Customer Rating
'Faulty Towers'

Arrived at destination, provided with card key for room on third floor. One lift.......which when going to third floor suddenly stopped and dramatically dropped down to the basement. Eventually it stopped on correct floor. Key card would not open door to room, so went back to reception desk by foot as did not trust the lift. Man from reception desk came up to third floor and stated ' It sticks from time to time and you have to be rough when inserting card, it took about 6 attempts to open the door. The room was a fair size, but it was over powerly hot. There was poor storage and bad lighting , curtains at window did not meet.
En-suite bathroom was wasted space, could have had walk in shower cubicle opposite the door or storage or something!! For a 'refurbished' hotel it was very tired and worn...stained carpet in hallways, chipped paintwork and curtains that do not cover the whole of the window area.

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Reviewed by Jayne H From Cardiff, Wales Who stayed in December 2011

 Central House Hotel out of 5 Customer Rating
Theatre Break

Very nice accommodation, very clean and well decorated, nice welcome. Very good breakfast, continental, but more than we expected, croissants, toast, cereals, boiled eggs. as much as we wanted.

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Reviewed by W Geen From Wigston, UK Who stayed in December 2011

 Central House Hotel out of 5 Customer Rating
Basic Hotel Room

Very basic hotel room however if you just want to sleep somewhere this is ideal. Mould in bathroom and shower

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Reviewed by L Burgess From Hook, England Who stayed in December 2011

 Central House Hotel out of 5 Customer Rating

Hotel was in an excellent location 10 minute from Victoria station. The rooms are clean and well presented. The only negative was the room in the basement had very thin walls and my neighbours were extremely noisy and kept me awake until the early hours.

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Reviewed by S Bates From Lewes, England Who stayed in December 2011

 Central House Hotel out of 5 Customer Rating

Very poor value for money , we had friends with us from spain and it was embarassing . the bathrooms really need a total vamp. but we did have a quiet room.location was great.

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Reviewed by Carole C From Jersey, England Who stayed in December 2011

 Central House Hotel out of 5 Customer Rating
An unclean version of Fawlty Towers

Asked for a quiet room, got a basement room beside a noisey road, with windows that didn't shut properly, the room stank of sewage from the cupboard sized en suite and it was noisey all night. If that wasn't bad enough, the breakfast was awful too. Not a great stay.

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Reviewed by Peter R From Glasgow, Scotland Who stayed in November 2011

 Central House Hotel out of 5 Customer Rating
Good breakfast, small room

Small, clean room - but the finish in the bathroom was rather tired. Nevertheless, it was cosy, quiet and the breakfast was well organised with a reasonable selection.

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Reviewed by A M From England Who stayed in October 2011

 Central House Hotel out of 5 Customer Rating
Clean but simple

Located in the basement, the room was clean and tidy. However, it was a maze to get to. The toilet seat was broken and we ran out of shampoo and shower gel, which is provided. The room was fairly quiet, however you could hear the water running down the drains from the shower in the room above and the window was frosted so there was no view (could have been a good reason being in the basement).

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Reviewed by Barbara C From England Who stayed in September 2011

 Central House Hotel out of 5 Customer Rating
Review of Central House Hotel

The twin room was very small, but our stay was short (3 days), so it was adequate. It was very clean with fresh towels provided daily. Two minor requirements were dealt with promptly.
The slight draw-back having a front room, was traffic noise, but on the 'up' side, the hotel is on a main bus route and was extremely handy location for getting about. Plus it was very close to Victoria train/bus/tube station and local shops and resaurants.
The Continental breakfast was plentiful, and good quality, although the dining room was very small so self-service was a bit of a scramble with a short queue (on one day). But, all in all, good value for money for 'no frills' accommodation.

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Reviewed by M Gollop From Liverpool, England Who stayed in July 2011

WHAT DID THE BEST REVIEW SAY?

I had a single en suite room on the lower floor. The room was spacious, cozy and comfortable and well laid out. It was also lovely and quiet which is unusual for central London. I would be very happy to stay here again as the staff were polite an the hotel very clean. The check in and out was super quick as I booked on line first and then paid when I arrived. The location is ideal as well if you have need to be around Victoria or Westminster. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Elaine W
From England
Who stayed in December 2011

WHAT DID THE WORST REVIEW SAY?

Arrived at destination, provided with card key for room on third floor. One lift.......which when going to third floor suddenly stopped and dramatically dropped down to the basement. Eventually it stopped on correct floor. Key card would not open door to room, so went back to reception desk by foot as did not trust the lift. Man from reception desk came up to third floor and stated ' It sticks from time to time and you have to be rough when inserting card, it took about 6 attempts to open the door. The room was a fair size, but it was over powerly hot. There was poor storage and bad lighting , curtains at window did not meet.
En-suite bathroom was wasted space, could have had walk in shower cubicle opposite the door or storage or something!! For a 'refurbished' hotel it was very tired and worn...stained carpet in hallways, chipped paintwork and curtains that do not cover the whole of the window area. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Jayne H
From Jayne H
Who stayed in December 2011
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