Carlton Hotel Kings Cross Reviews

Room in separate building and newly refurbished - clean and good value for money. A good room at a reasonable price. Hotel let down by awful breakfast (included in price); choice of one cereal, one juice and barely warm, indigestible, English Breakfast - tea and toast were good though.

Needed a place to stay over night for an early mornin train from kings cross. Hotel is within stones throw of the station. It was a clean and decent room although it did smell of smoke. That's probably my fault as I didn't specify non-smoking. Bed was good, sheets crispy clean (!!), bathroom very nice with tea, coffee and biscuit which I didn't expect in cheap hotel. Didn't get a chance to sample breakfast as I was up and out by 5.30.

A clean if somewhat spartan room and a good location (just across the road from kings Cross station but in a quiet street.) made this reasonable value for money. The breakfast was poor with orange squash instead of orange juice , poor coffee and all food pre-cooked and kept warm apart from toast which was freshly made. . A request for additional pillows somehow got translated as extra towels.

Not much nice to say about our stay apart from the close vicinity to the EuroStar, which is why we chose to stay here. Furniture falling apart, no bulbs in most of the lights, problems with hot water and very uncomfortable beds. To top it all off, the Manager and the lady in the kitchen had a huge row in full earshot of us eating our breakfast. This made things very uncomfortable. Also the breakfast looked and tasted like it had been in the warmer for way too long and was virtually inedible. Not a very pleasant stay at all.

Reception staff friendly and welcoming the room clean and bed comfortable but in need of rubbish bin in room toilet roll holder and bed light .The breakfast staff were the rudest I have met even plates removed while still eating and the lady with the gloves~~washing up? was exceedingly rude and bad tempered.

This hotel is not a 5* nor do they claim to. For the price the room is very clean and though across the street from busy Kings Cross train station is very quiet. You must be buzzed into the hotel and thus we felt very safe. I needed a bottle of water late in the evening and the receptionist offered to get it for me rather than having me go out in the cold alone. I would stay there again for another short stay in London. The breakfast was a typical English breakfast. I had expected cereal only but was happy to have a traditional fry-up.

Good hotel for the price, nice clean rooms good size, decent size ensuite, good breakfast and friendly staff, would recomend to friends and use it again

A big minuspoint is that the room was very, very tiny, I never saw such a tiny room, it was difficult to find space for the luggage and other things. The bathroom was also very tiny. Another big minuspoint: they placed a dirty towel in the bathroom on the second day! When I discovered it in the bathroom, I had to go outside on the street and in reception to get it replaced because there is no phone in the rooms, and the section I was in is laying in another part of the building than the reception, so the street is the only way of access to reception and breakfast. Not good either.... A big pluspoint is that it was brandnew, totally renovated from a-z, and just finished few weeks earlier. That was a nice piece of work with new floors, walls, furniture etc., nicely done. For a lower price it would be OK, but I think it is too high price for the tiny size of room. The service-level and friendliness of the staff was varying, some good some a little ignorant and careless.

Accommodation was adequate for an over-night stay as very near to St Pancras International Station, very clean room with Tea coffee making facilities etc, Bath towels small.
We were in the new annexe and breakfast was in the main building, the breakfast was poor, cooked but cold, toast cold also.

While the room was cleanish the bathroom did have long dark hairs on the floor and I am blond !. The room was absolutely terrible - I felt really unhappy there all night. The gentleman on reception could not have tried harder to help me but the quality and standards of the room were dreadful which was not his fault. Poorly finished, the most basic of furniture, tiny rooms, curtains as thin as paper towels hanging on the odd hook, noisy area with the tube rumbling under my bed all night, I didn't even want to have my breakfast there and left just to get away. I was worried about my car parked in the street overnight and all in all it was a horrible experience.