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Cardiff Hotel Reviews

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Overall Rating

3
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
81%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Cardiff Hotel out of 5 Customer Rating
Excellent value with great customer service

The Cardiff hotel was a great find. I was looking for somewhere close to Paddington to stay for a couple of nights. It was only a few minutes walk from the station but in a quiet location overlooking some nice gardens. I'd asked for a quiet room so was given a room on the 4th floor which was fine with me. The room was perfectly adequate - not large but it had everything I needed. The room was clean and it had a small ensuite bathroom which was fine. It was great to have such welcoming and friendly staff who smiled a lot! The breakfast was an added bonus - served very quickly and a great start to the day. They also allow you to leave your luggage at no cost after you check out. The Cardiff hotel isn't for people who want 5* accommodation but if you're looking for good value close to a transport hub it's ideal. I'll definitely be returning to the Cardiff hotel!

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Reviewed by R Morgan From Wales Who stayed in January 2012

 Cardiff Hotel out of 5 Customer Rating
Need a DYSON

Shoebox room was cold but staff delivered an electric heater. Room was fine except for the very dirty carpet...they need a Dyson!!

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Reviewed by Nancy K From USA Who stayed in January 2012

 Cardiff Hotel out of 5 Customer Rating
Good location

Stayed 2 nights, had ground floor room next reception, no problem for me. Shower/washing facilities was a small shower/toilet 'pod' fitted into the room. Adequate...just.
Breakfast good (not every hotel I checked offered this)
Visible from Paddington tube, great location

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Reviewed by G Walker From Dronfield, England Who stayed in January 2012

 Cardiff Hotel out of 5 Customer Rating
Great value

The staff were very friendly and helpful. They even bought me a birthday present! Very convenient for Paddington underground. We had a comfortable quad room but the shower was rather small. Breakfast was included in the price and the waitresses were excellent.

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Reviewed by F Spicer From Bridgnorth, England Who stayed in December 2011

 Cardiff Hotel out of 5 Customer Rating

Very friendly and comfortable hotel

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Reviewed by Greg Todd From Swindon, England Who stayed in December 2011

 Cardiff Hotel out of 5 Customer Rating

No Comment Left

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Reviewed by B Nilsen From Norway Who stayed in December 2011

 Cardiff Hotel out of 5 Customer Rating
Dissapointing

The staff at the hotel were superb and overly helpful, unfortunately the hotel is very tired and clearly in need of work.
The room was tiny and very tired, the carpet was filthy and everything above head height was dusty or covered in cobwebs.
The hotel rooms are cheap for London but outside of the city that standard of accommodation would simply be not acceptable.

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Reviewed by N Hopper From England Who stayed in December 2011

 Cardiff Hotel out of 5 Customer Rating
Excellent staff, fantastic location and good value for money.

I stayed on the top floor in a tiny, but very clean room. Everything worked perfectly and the bed was comfortable. Only minus was having to walk to the top floor carrying a 30 kg suitcase without any help. Hotel location is superb, a short stride to Paddington which is a brilliant starting point for exploring London or getting around everywhere by train. The hotel staff is by far the most helpful and friendly I've encountered in these kind of London hotels. I'd recommend this hotel to anyone having to stay in London on a budget.

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Reviewed by I Stiland From England Who stayed in December 2011

 Cardiff Hotel out of 5 Customer Rating
Good value for money for a short stay, in a very convenient location.

I stayed recently with my boyfriend for a weekend. It is in a great location, very near paddington tube station, clean and not very noisy. The bathroom is very small and shower was poor but was sufficient. The staff were really friendly and helpful, usually 24hr reception (except late Sunday night). Breakfast was good, small cooked breakfast, any drinks and cereals. Bags could be left with reception after check out. I felt this was great value for money, clean and reliable, would stay again.

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Reviewed by Victoria C From Bristol, England Who stayed in December 2011

 Cardiff Hotel out of 5 Customer Rating
It is what it is

Affordable and very near the Paddington Station. Hotel was a bit cold at night to be honest and the water would sometimes take a few minutes to heat up, but nothing major. If efficiency and practicality is what your looking for, this is a very good place for the price. The breakfast is pretty good and there are some decent little restaurants and cafes around.

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Customer Service Quality of Room Quality of Food
 
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Reviewed by Mr Robert Blanco From Who stayed in November 2011

WHAT DID THE BEST REVIEW SAY?

The Cardiff hotel was a great find. I was looking for somewhere close to Paddington to stay for a couple of nights. It was only a few minutes walk from the station but in a quiet location overlooking some nice gardens. I'd asked for a quiet room so was given a room on the 4th floor which was fine with me. The room was perfectly adequate - not large but it had everything I needed. The room was clean and it had a small ensuite bathroom which was fine. It was great to have such welcoming and friendly staff who smiled a lot! The breakfast was an added bonus - served very quickly and a great start to the day. They also allow you to leave your luggage at no cost after you check out. The Cardiff hotel isn't for people who want 5* accommodation but if you're looking for good value close to a transport hub it's ideal. I'll definitely be returning to the Cardiff hotel! Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by R Morgan
From Wales
Who stayed in January 2012

WHAT DID THE WORST REVIEW SAY?

The staff at the hotel were superb and overly helpful, unfortunately the hotel is very tired and clearly in need of work.
The room was tiny and very tired, the carpet was filthy and everything above head height was dusty or covered in cobwebs.
The hotel rooms are cheap for London but outside of the city that standard of accommodation would simply be not acceptable. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by N Hopper
From N Hopper
Who stayed in December 2011
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