Best Western Mostyn Hotel Reviews

Fabulous will definitely recomend to all friends work...
Fabulous, will definitely recomend to all friends, work collegues & family.

Reviewed by Christine Buckfield; Reviewed in 10:54 14 Oct 2009

I was upgraded to an executive room without...
I was upgraded to an executive room without making a request. The room was comfortable and the bathroom area had recently been refurbished.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Aug 2009

Was just a one night stay for business...
Was just a one night stay for business and arrived late to the hotel. Howver, desk staff were not friendly or welcoming but this seems to be a trait with most London hotels. <br />Room was small but adequate and quiet enough except for the aircon.<br />Handy location and for the price I couldn't complain.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Jul 2009

The room was surprisingly big very clean and...
The room was surprisingly big, very clean and nicely finished. The reception service fast and staff friendly. Haven't tried the food, but the bar service was good and the prices all right. Very good value for money and can definitely recommend hotel to anyone.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jul 2009

Great location good customer service Would use again...
Great location, good customer service. Would use again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jul 2009

excellent location for marble arch hyde park and...
excellent location for marble arch, hyde park and oxford street. Rooms ok, but need updating, but would stay again
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jun 2009

This hotel was in an excellent spot in...
This hotel was in an excellent spot in London very near Marble Arch. Quite easy to find. Rooms were lovely and clean and reception staff very polite. Nice pub across the road for an end of night drink. If they could throw in a free breakfast with the room that would make it perfect though for the price I paid im not complaining! Excellent!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 May 2009

Very good stay Only one slight complaint and...
Very good stay. Only one slight complaint and that we were woken each morning at 7:45am for the maid to do our room.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 May 2009

I was kindly offered an upgrade to a...
I was kindly offered an upgrade to a suite which gave me more privacy in seeing by business meetings away from the public lounge.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Apr 2009

I was mainly out working during my day...
I was mainly out working during my 2 day stay so didn't spend much time at the hotel and didn't eat there. It is very centrally located, behind Next on Oxford Street, and is ideal for someone working in the Marble Arch / Mayfair area. The rooms are small and basic but clean, and the TV doesn't pick up many channels, but apart from that the service and experience was fine, and for that area of London, great value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2009

Very efficient friendly courteous staff at hotel reception...
Very efficient, friendly, courteous staff at hotel reception and in restaurant. Quiet, clean, well appointed room. Bathroom a bit small but served the purpose although we had some difficulty maintaining hot water for showers. Hotel 1 minute from Oxford Street shops ( Marble Arch end). 10 mins from US Embassy for Visa applicant. 5 mins from Marble arch underground station giving easy access to theatre district for show.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Mar 2009

Stayed here with my daughter for a shopping...
Stayed here with my daughter for a shopping trip and as it was about 100 yards from Oxford St. we thought it was ideal. We were checked in quickly and efficiently, and although the porter grumbled at being asked to show us to our room by the receptionist, he took us in the lift right to our door. The room was spacious, clean and comfortable. The shower worked well which was great but the tv had a sound defect but luckily we had magazines with us. The room was quite cold during the night (despite us being northerners!) but it was quiet. We didn't eat at the hotel although room service was available, we chose to eat at the Spaghetti House just along the road which served great food at reasonable prices.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Mar 2009

Though very well located I would not stay...
Though very well located, I would not stay here again. The foyer and restaurant areas feel very smart but the rooms feel like a throwback from the late seventies - formica-type furniture and old-fashioned decoration. The carpet in my room also seemed to have polythene underneath it so it sounded like your were walking on bin bags when you crossed your room! The bathroom was very spacious though - the best thing about the room.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Mar 2009

There are many better places to stay and...
There are many better places to stay and even with the LateRooms discount it is overpriced. Not particularly clean and a layer of plastic under the carpet was a novel experience. Chose to ate out instead.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Mar 2009

Great location near the major shopping streets with...
Great location near the major shopping streets with reasonable rates but a very tired hotel with vintage 80's decor. The staff ranged from indifferent to surly except for the enthusiastic cleaning staff who gave us a wake-up call at 08h30 on Sunday and started cleaning the other group members' room around them before checkout. Glad we found a couple of restaurants and a patisserie within 5 minutes' walk as we perceived the hotel restaurant to have an Eastern flavour, which was simply not what we were looking for. We also saw a surprise visitor in the form of a mouse in the lobby. All in all, a convenient spot but there were times we wanted to be staying in the hotel opposite. Recommended only if your expectations are relatively low.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Mar 2009

VFM option ...
VFM option
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Mar 2009

My second stay this time in a more...
My second stay, this time in a more traditionally furnished room rather than the contemporary and probably recently refurbished one I had last time. It was showing its age with peeling paint on windows (which were old sashes and didn't shut very well), and the bed was very soft and probably needed replacing. Overall though the room had everything needed for a one-night stay, including small desk, plenty of toiletries and tea/coffee, the staff at reception and in the bar again very friendly and welcoming. And it's a great
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Feb 2009

Nice hotel good service with a smile excellent...
Nice hotel, good service with a smile, excellent location will certainly stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Feb 2009

hotel is well located with friendly and efficient...
hotel is well located, with friendly and efficient staff.<br />Room was small, clean and fine for my needs. Some lights didn't work, which was annoying. Otherwise, fine.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Feb 2009

Very well-located hotel just behind Oxford Street Restaurant...
Very well-located hotel just behind Oxford Street. Restaurant was being refurbished, and price didn't include breakfast so can't comment on the food. The room was a reasonable size and I was given one with a bath when asked, without any problem. Unfortunately the pop-up plug wouldn't pop down, but the overall fittings in the bathroom and bedroom were of good quality. My room had french windows to a balcony overlooking quite a busy street, so was a bit drafty and there was some traffic noise, but certainly not unbearable. Hotel bar is small and pleasant. Check-in/check-out was very slick, staff welcoming. I would definitely stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jan 2009

Hotel was clean and tidy However I did...
Hotel was clean and tidy. However, I did have some issues. The air-con made one hell of a racket so I had to turn it off, even then it wasn't silent but bareable. This made the room cold but no extra blankets were available. The hot water seemed to take far to long to heat up and was a bit temperamental. I was woken twice by maids shouting down the corridor or talking outside of my door. Finally the telly volumn seemed to flutter on certain channels, which was very distracting so I missed some viewing I had planned. In general I have always been happy with Best Western Hotels and use them frequently but won't be returning to the Mostyn Hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Jan 2009

The stay was beautiful The facilities of best...
The stay was beautiful. The facilities of best western was execellent. The staff were friendly and coperative. They showed a high level of professionalism. Keep it up. Overall the score is 8. Thanks for a wonderful stay.
Reviewed by Hamdan; Reviewed in 11:24 30 Dec 2008

We arrived at and had made the booking...
We arrived at 19:30 and had made the booking the day before but no-one seemed to know anything about our booking. Checking in took ages and everything seemed unorganised although there were 3 people on the reception and it was quiet.<br />The reception area was beautiful and looked as if it had been recently updated. We were given directions to our room and proceeded to take the lift to the 4th floor. The lift was old, small and very slow. The whole hotel above the ground floor was like stepping back in time and it was like being in a different building. The whole place was shabby to say the least but did appear to have work being carried out in some areas.<br />Our room was a total let down (do not base your ideas on the photos as our room was nothing like the pictures supplied to this website). There was a light hanging out of the ceiling, lumps of plaster knocked out of the walls, AC which seemed to have a mind of its own, a TV with sound problems, a double room with only 1 mug for tea and coffee facilities and there was hair of some description in the bath. The room was very small with the double bed against two walls; it was more like a single with a double bed squeezed in.<br />The hotel did have good points, the location was just off Oxford Street with a bus stop outside, it was a short walk to the underground and there is a carpark opposite 32 for 24hrs. The bar and restaurant areas looked clean an up to date but we did not use them so we are unable to comment.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Nov 2008

Unfortunately on arrival the room was still being...
Unfortunately on arrival the room was still being cleaned at 4.20 on a Sunday afternoon, we dropped our bags off quickly and left to go and have a walk round. We came back to the room and the first thing I did was to turn the radiator down as it was absolutely stiffling, I then left the window open to cool the room down. My husband went into the bathroom only to find rubbish from the previous occupants plus a set of contact lense cases that had been left on the side. We had to tune in the TV and even then the reception was pretty poor, we only wanted to catch up with the latest news. The room was pretty small and cramped and the rest of the night was spent trying to get the room cool either by turning the air conditioning on, which didn't seem to make much difference or opening the window, which was a bit cooler but due to the constant road traffic noise from below (we were on the 4th floor!) it resulted in a sleepless night. I'm not sure about the rest of the rooms but ours was pretty dated with wallpaper coming off and flaking paint, I know you don't go to stare at the interior but it would definitely benefit from a good make-over.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Nov 2008

Excellent reception staff and porter ...
Excellent reception staff and porter.
Reviewed by Bernard Evans; Reviewed in 01:54 4 Nov 2008

Booking in and checking out was extremely slow...
Booking in and checking out was extremely slow and staff didn't seem to know what they were doing.<br />After entering a nice clean modern reception area of the hotel I was thoroughly disappointed to enter a shabby, old fashioned and uninviting room. I was staying on a work trip with 14 other colleagues and they all thought the same. Very, very disappointed. All the rooms could do with a complete makeover.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Oct 2008

The hotel and service were below par and...
The hotel and service were below par and disaappointing on all levels.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Oct 2008

Quality of picture on tv was very poor...
Quality of picture on tv was very poor.<br />I really appreciated being able to leave my luggage there for a few hours after checkout, and it was that facility which clinched the booking for me.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Oct 2008

I booked a twin room to share with...
I booked a twin room to share with a colleague to stay over after a conference. First impressions were excellent with a beautiful new reception area; very smart. We were a bit concerned about noise on arrival as the hotel fronts a very busy road, but were very pleased to find that our room faced the rear. Also they had thoughtfully allocated us a triple room instead of a twin, so the room was huge! Shower was fantastic too. All for 118, which was excellent value overall and we even got chocolates on the pillow and a newspaper the next morning.<br />My only complaint would be that the room was too hot, even though the radiators were switched off. We had to sleep with the air conditioning on - which was noisy.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Sep 2008

Have stayed here before Excellent position near the...
Have stayed here before. Excellent position near the tube and Oxford Street. Staff helpful and pleasant. Room clean and reasonable size. T.V. sound wasn't working properly but as we weren't in the room much it didn't bother us too much. Would have been annoying if we'd stayed longer than 1 night. Would recommend to others and will stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Aug 2008

Our bus dropped us at Marble Arch and...
Our bus dropped us at Marble Arch and the hotel was nearby and easy to find. The hotel was in a good location just a few yards away from Oxford Street, Hyde park and the American Embassy. We didn't use the restaurant as it was closed for refurbishment but there were two pubs very close that did excellent food at reasonable prices. We had checked in early and were shown to a fairly large and smart room in the basement. However we had to ask to be moved that evening as on our return from eating out and putting the light on in the room we spotted two cockroaches on the floor, one of which we killed. There was no problem with the transfer and the staff could not have been more considerate and helpful. Apart from the uninvited guests in the room I rate this hotel highly-location, clealiness, room amenities and the staff were all excellent and I am already making plans to stay again in November
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Aug 2008

Location is M from Oxford Street yet not...
Location is 50M from Oxford Street yet not noisy. Its almost a 5* yet the price of a budget hotel. Incredible, couldn't recommend it highly enough.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Jul 2008

Very brief stay but room was clean with...
Very brief stay but room was clean with pleasant decor and staff were friendly and professional. Convenient city centre location close to tube.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Jul 2008

Hotel has building work going on so not...
Hotel has building work going on, so not very clean, dust everywhere...
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jun 2008

Whilst i was in my room a maintenance...
Whilst i was in my room a maintenance guy let himself in , saw me half dressed , said sorry and left ! I did complain to reception who just smiled and said sorry. I was not impressed with the lack of customer service. When i checked out the receptionist was rude and obviously had better things to do with herself than be at work in the hotel. She answered the phone whilst i was speaking to her and left me standing there for 15 mins whilst she spoke to whoever it was. <br />The TV in the room didn't work properly either and though i asked for it to be repaired it wasnt and this was after the maintenance guy let himself in. I am guessing it had been reported before my stay.<br />The cost of the room was 118 per night through Laterooms, the full cost is around 140. The hotel is in a good location and i walked to Oxford Street which took about 5 mins but i would not stay here again due to the bad customer Service i recieved.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Apr 2008

This was a disaster from the start I...
This was a disaster from the start. I stated I would be arriving later and when I did there was about half a dozen cards left in the box. They had no trace of my reservation. The chap kept searching the computer. In the end he took another reservation and just changed the name on it!! As he was doing this the person whose reservation it was arrived!! All during this he didnt speak to me. But I did get a room and he took me to it. It has a key rather than electonic swipe which was nice. He didnt however leave me a key so I could go anywhere away from the room.<br />The heating was stuck on 23C and I couldnt get it any lower so had to open a window onto a very noisy street. Thank goodness I had taken some ear plugs. I tried to use the phone line with my computer at the desk but it didnt work so had to balance my PC on my lap and plug it into the phone by the bed. I then decided to relax and watch the TV. However I couldnt get any channels. I phone reception and was told none of them worked in the hotel because someone had chipped the box. So all 121 rooms didnt have any working TV. Ok I know it was a good price but I had a terrible nights sleep, was hot then very cold. I would have been better off in the travel lodge.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Mar 2008

only stayed one night hotel undergoing refurbishment so...
only stayed one night,hotel undergoing refurbishment,so lots going on but was ok, ideal location for central London and the West End, would use again
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jan 2008

My partner and I arrived at the hotel...
My partner and I arrived at the hotel on NYE only to find workman on the ground and basement floors drilling /carrying out repairs dust sheets all over the place and was told work will be stopping at around 5pm,we were however given a quiet room but on inspection the tv on the wall did not work this was reported to the main reception but was told cable was off all day because of the work being done( so why could we not watch normal TV BBC ITV etc? a service we had paid for, the carpets were very shabby and in need of a good clean, the room was spacious and plenty of cupboard space, bathroom was ok and plenty of towels and complimentary toiletries provided bed was comfortable but there was a large wood panel at the bottom of the bed which numerous times we banged our feet on. We did not use the breakfast room.<br />The web site for the hotel should had stated work was being carried out over the Christmas period..<br />Nice pub opposite the hotel (Three Trees or Bells I think) did nice food and service very good..
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Jan 2008

It's a great hotel ...
It's a great hotel.

Reviewed by penny; Reviewed in 09:10 11 Dec 2007

The hotel WIFI system was not working during...
The hotel WIFI system was not working during my stay, as a business traveller I found this most unfortunate.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jul 2007

Very nicely kept extremely clean and well maintained...
Very nicely kept, extremely clean and well maintained. Room service unavailable despite requests. No hot food available even though it was advertised in the room literature. Easy parking nearby, good access to Hyde Park etc.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Jul 2007

Some slight misunderstanding about price of coffee served...
Some slight misunderstanding about price of coffee served at the bar during the morning. Nothing serious, but to have been given a price instead of taking from us the loose change we had would have felt more honest. The original submission of a 10.00 note didn't bring any change for one cup of coffee and one cup of tea. When change was requested we were asked 'how much change did we have? We were never given the right price for the drinks.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Jun 2007

Was kept awake a lot of the night...
Was kept awake a lot of the night by passing trafic, the hotel opposite having metal beer casks deliveres and dropping them off the lorry and the clanging as they rolled them away. A building site on the other corner had delivery work also which involved heavy lorries reving engins. The noises were not constant but intermittent bangs, clangs and sudden heavy reving.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jun 2007

The room was in the basement so fairly...
The room was in the basement so fairly dark and had a projector screen hanging down one wall which wouldn't pull up. I've had a better room here before.<br />I use this hotel sometimes as its handily situated and comfortable. Very handy for Selfridges.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Jun 2007

Friendly staff central breakfast good value ...
Friendly staff, central, breakfast good value
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Jun 2007

Great value for the money especially in London...
Great value for the money especially in London. The room was comfortable and the air conditioner worked fine, nice bath. the only problem was the high speed internet did not work in my room and the font desk could do nothing about it but recommend I use the wifi in the lobby, which was not very practical.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 May 2007

Hotel was being refurbished at the time the...
Hotel was being refurbished at the time, the bedroom had unpainted areas which had recentlyy been filled with plaster. I would use the hotel again when all works are completed. Location very good.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 May 2007

What a let down having stayed here before...
What a let down having stayed here before. The so called double room was no more than a converted box room (even then for storing only very small boxes) with the double bed pushed against one wall and little or no room on the other side to move. The bar ran out of beer. The air conditioning only started to work as we were leaving in the morning. There was some sort of extraction unit outside the window that was working and making a noise. In the morning the shower was either freezing cold or red hot. Complaints to staff were met with the old chestnut of "sorry the manager is on holiday". The "continental" breakfast was interesting as the (stewed) tea, fruit juice and grapefruit segments all seemed to be served at room temperature...and so it goes on. Would I stay again? Daft as it sounds, probably Yes as things can't get any worse.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Apr 2007

Nice hotel and great location - only few...
Nice hotel and great location - only few minutes walk from Marble Arch Tube. I stayed in a newly refurbished room on the Ground Floor and although there was some traffic noise, it wasn't too bad. The room itself was very nice. I only paid 62 per night for the room on Laterooms so to be honest, I would have been happy with a broom closet but I got a fantastic deal and would have been happy paying twice that.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Mar 2007

The hotel was great value for money and...
The hotel was great value for money and after an initial hic up with the room not being ready everything else was ok.<br />It was in a great position 3 mins from the tube station. Would definitely say here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Mar 2007

Good location good value for money an altogether...
Good location, good value for money, an altogether pleasant experience. Room was not the largest but well-appointed.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Mar 2007

Hotel location was excellent very close to a...
Hotel location was excellent, very close to a tube station, food was okay, you can only expect a continental cold buffet at such a low price. Very clean and room decor was up to date. Service was good but we did not need to use the concierge for any purpose on this trip. We were overall delighted with the hotel, it was excellent value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Mar 2007

Fine hotel staff friendly single room not very...
Fine hotel, staff friendly, single room not very big but OK.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Mar 2007

I had stayed in this hotel about years...
I had stayed in this hotel about 15 years ago and was curious to see what had changed. I was pleased to find that the staff were as friendly and helpful as then, the service was efficient and timely and the public area's clean and comfortable to sit in. My room was spacious and had what I would expect in a twin room. My only minor observation was that the lighting was a little low-I needed to work in the room and a desk lamp or similar would have been useful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Mar 2007

Breakfast was not very good as we had...
Breakfast was not very good as we had to queue.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Jan 2007

This was the nd time we had stayed...
This was the 2nd time we had stayed at the Mostyn Hotel and the overall standard has deteriorated. Our room was classed as a double room but was an oversized box room with the bed pushed right up to the window. There were wine bottles left in the room from a previous occupant and our bin was never emptied by the maid. The main lift was out of order and the service lift when working was an extremely tight fit for two people and luggage.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Jan 2007

During my stay the lift was out of...
During my stay the lift was out of service which meant guests had to use the service lift. I was disapointed that the hotel only had one customer lift, because the service lift was neither a decent size or reliable. <br />However this was a minor inconvenience and the friendliness and helpfullness of the staff (particualary the baggage guys and the girls in the restuarant at breakfast), easily overshadowed it.<br />I would definitely recommend this hotel and wouldnt hesitate in staying there again.<br />Many thanks.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Jan 2007

The lift did not work - only the...
The lift did not work - only the service lift was operational which meant waiting or walking up flights of stairs. The Shower did not work - this was only noted as we were getting ready to leave so there was no time to get it repaired. The quality of the breakfast was awful. We also requested a Non-smoking, Double room and ended up in a Smoking Room with 3 single beds!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Jan 2007

tHE HOTEL IS AS DESCRIBED THE ROOMS ARE...
tHE HOTEL IS AS DESCRIBED, THE ROOMS ARE A BIT SMALL AND A BIT TIRED. HOWEVER FOR THE MONEY PAID AND THE FACT THAT IT IS IN CENTRAL LONDON IT WAS GOOD VALUE FOR MONEY. MIGHT BE A DIFFERENT CASE IF WE HAD PAID THE FULL ROOM RATE!!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Dec 2006

Good Room excellent area near Marple Arch Good...
Good Room. excellent area near Marple Arch. Good value for the price.
Friendly Staff, but do not expect them to keep their promises and agreements!
They promise to call back regarding an adapter for continental plugs: never heard a sound.
They promise to arrange for a taxi to the airport: It is 15 minutes late and the prices is £11 higher than agreed.
We don't like to be scammed and had to make our own transport arrangement at 5 a.m., reached the airport 20 minutes too late for check-in.
Reviewed by J. Rise; Reviewed in 02:31 25 Mar 2005

A very Clean Hotel with helpful staff The...
A very Clean Hotel with helpful staff. The room was adequate and good value for the price.
Reviewed by J. Asscroft; Reviewed in 10:37 24 Feb 2004