Best Western Mornington Reviews

A lovely place , close to everything. Staff was very friendly and helpful .

Convenient hotel for visiting london and westend

Stayed for just a Friday night and got a good discounted rate, hotel itself is in a great location close to the Tube. It's clean and recently refurbished, staff very friendly and helpful however the rooms themselves are small (as you'd expect for its location).
Breakfast would have been ok, but food wasn't kept hot, I'd eat elsewhere in future.

Very convemient location, small rooms but clean, breakfast is a buffet and resonable, service and staff friendly

Good value for money for London, but a newlt refurbished hotel should be pretty tristine, which this was.Dissapointed not able to get a cappuchino at breakfast, did not seem to know what it is??/

I have stayed in many hotels in london and this is the best by far for no questions.The staff were excellent,very polite and helpful.The executive room for £100 including breakfast was the best value i have stayed in.There was a 24 hr bar and free internet.The hotel was just quality.I will definately be staying there again for my first choice.

I had a single room, which was small but comfortable, with desk/chair, wifi, good-sized wardrobe and small but well-fitted bathroom (although sink and WC were both positioned directly in front of the mirror/shelf, so not good for the short-sighted applying make-up - you can't get close enough!). There's no restaurant in the hotel, which I hadn't quite noticed, so had to find somewhere nearby to eat - there are an Italian and Lebanese restaurant 5 mins' away, and probably more. Breakfast was continental, plus scrambled eggs, sausages etc. All fine. Staff helpful and friendly. Very well-placed for Paddington and Hyde Park.

I feel this hotel has all the frills and trims to be a good hotel close to the city centre, with only a few minutes walk away from Lancaster gate station. Also very clean and friendly staff, however I must say I was very dissapointed when it came to something as simple as having a hot shower!! On the first morning I was told that it is due to full occupancy and everyone using it at the same time but I had the same problem at 16:00hrs!!

Hotel staff very helpful and friendly. Rooms clean and comfortable although executive room was quite cold on the lower level. Good choice at breakfast but unfortunately food was cold or luke warm at best.

Nice and clean room and excellent breakfast. Only minor comment is the coffee and tea served at breakfast were warm rather than hot. However, I would highly recommend the hotel to other visitors.

Everything about this hotel is excellent unless you want spacious accommodation: the room was small and the corridors were narrow, but everything was beautiful and the customer service was attentive and friendly. The room was elegant and spotless, though noise insulation not perfect at night. Breakfast very good; location convenient for Lancaster Gate tube and Paddington statsion (though the latter a little far to walk if you have luggage). Wake-up call and 5am taxi both arranged and delivered. At GBP152 p.n., not cheap but probably goof value for London. Highly recommended.

Air conditioning didnt work in room and it was so unbearably hot, no windows to open, slept no more than 2 hrs.
such a shame as we would have started to use this hotel regurlarly as we come to london monthly. But could not cope with that heat in the room.

Lovely hotel - great decor and good location to tube station.

I am a pretty fussy person when it comes to hotel stay but I was very pleasantly surprised with the standard I found here. It is currently being renovated and there is building work being done, although the areas that matter – lobby, my room, restaurant – you wouldn’t know it was going on really. My room was on the small side, but for just me and just one night it was ideal. It all seemed brand new, wooden floor and very high standard of cleanliness. I forgot a brush and I went downstairs and I was given a comb for free! The staff, were friendly and very helpful. There was a hot breakfast buffet and continental option too – can’t fault it. In terms of location it is very close to Lancaster Gate, although I popped out to get some supplies & I couldn’t find the shops, I think they were a bit further down towards Bayswater so if you need some basic room supplies: water, snacks, paracetamol etc I’d stock up before you get there! Other than that it was just what I needed as a lone business traveller, if you were staying as a tourist then it is in a good spot for Hyde Park as Lancaster Gate tube is on the central line so it is very close to Oxford St, Tottenham Court Rd etc.

Was undergoing renovations and everywhere was quite dusty and no alternative was made for the entrance.