Best Western Mornington Reviews

The room that we were given was on...
The room that we were given was on two levels and did not really have any windows or view. However, more significantly it did not have any windows to allow for ventilation. Consequently the warm and stale air rose to the upper level where there was no outlet. A fan was provided, but all this did was to move the warm, stale air around. Despite it being October the atmosphere in the room was very stuufy and warm, making it difficult to sleep. The pillows were cheap and thin, and only one was provided per guest. Breakfast was very self service with guest wandering around the breakfast room in all directions collecting toast, coffee etc. Poorly organised breakfast room. Staff were polite and friendly and the hotel was generally clean.
Reviewed by Mr Iain Baird; Reviewed in 09:00 1 Nov 2009

Room was located next to the lift so...
Room was located next to the lift, so quite noisy although away from traffic noise.<br />A fan was provided, which was good as it was a hot evening.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jun 2009

Hotel location is very good Rooms are so...
Hotel location is very good. Rooms are so small, in the basement i feel there is no air. Window wasn't openable. Bath is so small and bath ground is not in the same level. It needs a restoration in a generally speaking. It needs a small refrigerator in the room. On the other hand, i am not sure in customer service, since i requested a wake up call in the morning, but no body called me. Fortunately, I was awaken before the time that I requested. Otherwise, it would be a disaster for me, to miss the bus for the London Tour.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jun 2009

A basic room no real complaints very pleasant...
A basic room, no real complaints, very pleasant staff. Bar expensive and limited. Breakfast always cold even at seven in the morning, this is very poor, and the reason I do not think I would use this hotel again.<br />No resteraunt facilities<br />Good location, could do a lot better with a bit of effort.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jun 2009

No further comment ...
No further comment
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jun 2009

Bar menu was tinned tomato soup warmed up...
Bar menu was tinned tomato soup warmed up in a microwave behind the bar
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Jun 2009

It is a standard Best Western Hotel not...
It is a standard Best Western Hotel, not too fancy. It is clean, the personnel is very friendly and helpful. O.K. for one or two nights.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jun 2009

Nice and very convenient location with some quite...
Nice and very convenient location with some quite up to date features. Room was very quiet but somewhat shabby and in need of a serious overhaul which seemed not in line with a "Best Western" label as I know it from the USA. Staff is friendly and very busy servicing the customer. Breakfast is correct and plentyfull but somewhat tasteless. I would rate this hotel as average value for money, but since my London hotel experience is limited to a few locations, this estimate has only relative value.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 May 2009

Good clean but very basic accommodation close to...
Good clean but very basic accommodation close to where i needed to be, Friendly helpful staff, would use again if i was on a budget.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Apr 2009

I travel a lot and spend - days...
I travel a lot, and spend 3-4 days of my week in hotels around europe. And i'm glad that i only had to stay at this hotel for one short night. The room didn't look anything as advertised, the floor was sticky and the room smelled as someone had dropped a bottle of vinegar. <br />I left my things and headed out for a meeting straight away. I returned to the hotel 2 times during the evening, and didn't see any staff. When i checked out in the morning, there was a group of people ready to check in, but they couldn't find any staff.<br />There are a lot of better and cheaper alternatives out there, and close by.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Mar 2009

Good access to tube lines and reasonably for...
Good access to tube lines and reasonably for London
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Mar 2009

This was a good central hotel with friendly...
This was a good central hotel with friendly staff.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Feb 2009

The first room we were shown to was...
The first room we were shown to was gloomy, dark and on the ground floor at street level- a noisy street - it smelt of smoke and traffic fumes - impossible! The staff on the desk were very helpful and changed the room immediately. I would not have stayed at the hotel if we were not able to change the room. The room we ended up in was comfortable but certainly not four- star status. The breakfast room was at basement level with no windows to the outside, stuffy and crowded. I would not book this hotel again. It was reasonably priced however and a good location for central London. Its four- star status is misleading.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Feb 2009

The room was very clean and well decorated...
The room was very clean and well decorated. En-suite was also very bright and very clean. I was very happy with it. The television reception was poor which meant that I was unable to watch a favourite programme on ITV1.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Jan 2009

breakfast was very disappointment - looked so unappetising...
breakfast was very disappointment - looked so unappetising both mornings that i didn't eat anything
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jan 2009

I travel to many hotels around the world...
I travel to many hotels around the world. This us listed as an AA 4 star hotel. NO WAY is this a 4 star. <br />My room was tatty<br /> no mini bar<br />the TV channels listed were not available<br />the TV remote was broken<br />The bed covers had stains<br />No double glazing<br />no room serviceVery noisey<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jan 2009

The best thing about this hotel is the...
The best thing about this hotel is the location. It is just a couple of minutes walk from Lancaster Gate tube station and you can walk from the hotel to Oxford street in about fifteen minutes. We booked a twin room but were actually given a triple (number 11 on the ground floor). the room and bathroom were clean and spacious but the room was a little dated and simply furniched. If you are looking for luxurious surroundings this is not the hotel for you but if you want to stay somewhere very central in a large room then it is perfect. the breakfast was nothing special and served in a fairly dingy basement room but there was plenty of choice.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Nov 2008

The hotel was okej It was fairly cheep...
The hotel was okej. It was fairly cheep (beeing in London!), and you of course get what you pay for. Nice breakfast and clean rooms. The toilets seemed to be from the late 70s though.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Oct 2008

Hotel reception area lots of character quite central...
Hotel reception area lots of character, quite central to the needs of our party, very clean. My room (407) very cramped, noisy as it was very close to the lift, no air conditioning, absolutely no view whatsoever. We arrived for breakfast 1 hour before service ended not a great deal of choice left, breakfast room very hot and stuffy, windowless and too many tables squashed into space. Disappointed, as not up to the usual standard I have come to expect when using Best Western Hotels.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Aug 2008

Breakfast was really poor I was embarrassed to...
Breakfast was really poor, I was embarrassed to realise that there were visitors from abroad staying there who may think that all British hotels serve such poor food.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Jul 2008

Reseption was fine but the breakfast was poor...
Reseption was fine,but the breakfast was poor. No one greeting you on arrival to explain things. Staff who could hardly speak English. Food unappitising. Considering the prise is more than Premier Inns, it was not worth the money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Jun 2008

Large rooms a bonus in this locality also...
Large rooms a bonus in this locality, also with a bath (not common in many similar rated hotels). Several visits. Good general standard & quality.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Jun 2008

Having Used laterooms since many times this is...
Having Used laterooms since 2004 many times this is the first time I have posted a rating<br />This hotel was awfull. The first room i was given smelt and had a disgusting stained matress<br />I was then given another room not much better<br />Cant comment on the included breakfast as wasn,t that brave!!<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jun 2008

I have stayed here before This particular time...
I have stayed here before. This particular time was especially good. The staff were excellent and very pleasant - especially the lady from Denmark. They always try to resolve problems if any arise. My room this time was particularly good. I have a diamond elite BestWestern membership card and I think they recognised this and looked after me accordingly. The breakfast is OK but could be improved. Fresh fruit could be better and I enjoy fried eggs but there was only scrambled. But that is nitpicking and personal choice.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jun 2008

Value for money ...
Value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 May 2008

This website quoted with luxuriously appointed rooms -...
This website quoted 4* with luxuriously appointed rooms - it is barely a 3* and there was nothing luxurious about my room. Totally misleading. <br />Standard Room - stained carpet, curtains too small for windows. Dated decor and furniture. Unable to get a refund when I raised the issues.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2008

In need of refurbishment and not the best...
In need of refurbishment and not the best Breakfast in the world. I may be a little harsh as this is London, but even here I've often paid less for better. Not bad enough to say I'd NEVER stay again, but it wouldn't be my first choice..
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Apr 2008

This was the first time I stayed at...
This was the first time I stayed at the Hotel. It did its job, but was not very welcoming and was not the best of rooms.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Mar 2008

I love this hotel Best Western Mornington had...
I love this hotel! Best Western Mornington had everything I expected - free high-speed wireless internet, bathtub and shower, nearby tube station "Lancaster Gate" and railway station "Paddington" for "Heathrow Express", and reasonable price for London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Feb 2008

Breakfast room was full and I was unable...
Breakfast room was full and I was unable to get seated. I checked out without taking breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Oct 2007

The room we got was rd floor above...
The room we got was 3rd floor above a loud pub. This made it a bit hard to get to sleep on Saturday nightvbut wasn't too bad on Sunday. I couldn't get the wifi working and should have asked about about it, but didn't.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Aug 2007

The room was suitable for my visit plenty...
The room was suitable for my visit, plenty of room although the shower was a bit weak. Breakfast was self service, and nice to start the day. I would stay again and will bookmark this hotel for future use.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 May 2007

Very little in the way of customer service...
Very little in the way of customer service - they wouldn't even bring an ironing board to your room, you had to fetch it yourself from left luggage. Room was hot and stuffy and the bathroom cramped. On the plus side the library room was pleasant and the location pretty good. SO not awful, but there's better value out there.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 May 2007

The room was OK and the bathroom a...
The room was OK and the bathroom a positive experience; large, clean and lots of hot water and good water pressure. And for a scandinavian it was a VERY big plus that the bed had a "dyne", I always struggle with the english blankets! The breakfast was also good, so my total impression was postive. I paid 69 Pound and would however have been dissatisfied with less, If no cheaper known alternatives are available I would go back.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Apr 2007

Room Basic and noisy TV reception poor WIFI...
Room Basic and noisy, TV reception poor, WIFI only works in some rooms and they dont know which so trial and error, limited snacks, no late Bar, location is good and probably OK for familys but dont use for Business, guess you get what you pay for, next time I spend a little more and stay elsewhere
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Feb 2007

For Paddington arrivees this Hotel is ideally located...
For Paddington arrivees this Hotel is ideally located, with, also, easy access to the Underground (Lancaster Gate). For family users there is, nearby, access to Hyde Park - a big plus!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jan 2007