Best Western Chiswick Palace Reviews

I've stayed in nicer places, but the hotel was fine. Decent bed, room was spotless, friendly staff, especially Soren the Australian. Good location. Very good when you want or expect no frills.

Very nice hotel, staff very friendly, room small but clean.

The room was small and the bed was only 4ft definitely not a double. The double glazing did not cut out the noise of the traffic. The plug in the sink was of the wrong type and did not work the sink took an age to drain( who needs a plug). My wife dropped an earring into the sink and because of the plug disappeared down the hole. Luckily the plug hole was blocked with hair which stopped the earring going any further and was retrieved. Removed the hair and the sink drained, fixed the plug and saved the day. I urge the owners/managers to review the maintenance people you employ because they are ripping you off. Get their qualifications checked. I have stayed at this hotel before and it is one of my favourites. This is only time I have had a problem visit.

The hotel is next to a very busy junction. This is very convenient, Chiswick High Road is fantastic, plenty of places to eat. But this also means lots of traffic noise for the rooms facing the road. The attic rooms 58 & 59 probably suffer most from this, don't expect to be able to sleep after 5am without ear plugs. Its location is great, Chiswick itself is lovely, the room was clean and tidy. Breakfast was nothing special, coffee machine was great as long as you like your coffee really really strong. As a cheap and cheerful stay it was OK. The room itself was very nice but overall, the sullen staff, the mediocre breakfast and the road noise mean I'll try the nearest premier inn or travel lodge (which are similar prices if not slightly cheaper) even though they're not as conveniently located.

Room for a single very good with everything I needed. Cooling system which was very welcome and the staff very helpful and I would be happy to reccomend them to any friend. A+++++++

This is how hotels should be - well run, clean, well equipped and top notch service when you want it without being intrusive. Goes against the trend of trying to exact the maximum cash from you while giving the minimum service, this place gives all the extras free - parking, broadband, permanent coffee. I have left some dire feedback for other London hotels, but this one is exemplary. Thoroughly recommended for business stays, weekend break or anything else. Only minor niggle was that broadband would drop out half way through an e-mail, but that may just have been the room I was in. I'll definitely be back.

Great location, very helpful staff and comfortable room. A superb stay.

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An excellent experience and with the added bonus of parking available at the hotel. Thank you for a most enjoyable stay.

Well located, reasonably quiet, clean and tidy no faults with the accommodation. The parking is a little snug with a big car, visitors should be advised to drive something small but at least it has parking. Good choice of restaurants, pubs and cafes close by. Breakfast was disappointing which was the only negative aspect of our stay.