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Best Western Burns Hotel Reviews

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Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
81%
would stay again
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All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Best Western Burns Hotel out of 5 Customer Rating
Earls Court Stay

Was working at a consumer show at Earls Court. Ideal location for show and local shops/cafes and restaurants. Friendly staff. Room absolutely fine, free wi fi a bonus. Did not eat at hotel (due to cost) but plenty of breakfast options just around the corner.

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Reviewed by Stephen H From Bristol, England Who stayed in February 2012

 Best Western Burns Hotel out of 5 Customer Rating
One night break

Very pleasant location but a very small room. Friendly and very helpful staff. Unfortunately our room overlooked the road and constant noise prevented us from getting much sleep. In future I would sooner travel home for three hours than pay not to sleep!

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Reviewed by M Peel From Worcester, England Who stayed in January 2012

 Best Western Burns Hotel out of 5 Customer Rating
Good for the money... but it was on offer

I stayed with a friend at hotel as we were going to a gig. it was the week before Christmas so £89 for a twin room was the best available. It was good for the money but would be disappointed if I was paying any more.

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Reviewed by M Williams From Sheffield, England Who stayed in December 2011

 Best Western Burns Hotel out of 5 Customer Rating

No Comment Left

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Reviewed by Reino Ruusunen From Falkirk, Scotland Who stayed in December 2011

 Best Western Burns Hotel out of 5 Customer Rating
Good Central Hotel

The staff were very friendly and made our stay very welcome.
If using the tube, we found Earls Court nearer than Glouster Road to use even though on the directions it did quote Glouster Road was only a 2 minute walk.

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Reviewed by Jane T From Cleethorpes, England Who stayed in November 2011

 Best Western Burns Hotel out of 5 Customer Rating

Kettle in room was broken. otherwise nice hotel comfy bed very nice girl on reception what more do you want.

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Reviewed by Peter Walsh From Burford, England Who stayed in November 2011

 Best Western Burns Hotel out of 5 Customer Rating
Very disappointing extremely small & bed uncomfortable.

Would be reluctant to stay in a Best Western hotel in the future.

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Reviewed by Colette Smith From Wirral, England Who stayed in November 2011

 Best Western Burns Hotel out of 5 Customer Rating
My Night at the Best Western (Earls Court)

From the outside I didn't know what to expect. Once entering the Reception Area, I thought how clean and tidy this Hotel was and the receptionist was most helpful. I arrived early to book in aswell and expected to be asked to return later but she had a room ready, so I was able to go to my room earlier. The room was small but I was a single traveller and it gave me everything I wanted so I would say the room size was right for a single person. The Bathroom was so clean and I had no noise from the street outside.

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Reviewed by S Redfern From England Who stayed in November 2011

 Best Western Burns Hotel out of 5 Customer Rating
Lovely stay, many thanks, and close to the tube station too :)

Stayed here for three nights. Had managed to get booking through late rooms and got a nice discount :) Although it was still more expensive than staying further out, considering the location, it was worth it!!! The previous hotel I had stayed in was out on the DLR somewhere, through an estate of office buildings that was deserted late at night and quite a walk. In comparison, this hotel was a couple of minutes walk to Earls Court tube station, passed a couple of hotels and pubs, so there were always people about and somewhere to get breakfast in the morning/drink at night if you didn't want to be in the hotel. I must admit that I'm not a big breakfast eater so we did venture out for a cheaper breakfast rather than stay in the hotel, but if you like you full English, etc. then it's probably good value and convenient!
The only real contact (apart from checking in/out and handy luggage storage) was asking for an extra towel, which they were very obliging and brought up to the room in no time.
There wasn't much room to move about, but as we were staying there for somewhere to put our heads down and clean up a little and not practice ballroom dancing (or whatever you may be into), this was perfectly fine, and to be expected in the sort of town house type set-up.
Nice TV set-up and plenty of tea/coffee and bathroom supplies.
Many thanks for an enjoyable stay.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by L Ling From Bury St Edmunds, England Who stayed in October 2011

 Best Western Burns Hotel out of 5 Customer Rating

Excellent location, lots within walking distance - Earl's Court and the Kensington museums - 2 tube stops if you prefer, station v close. V pleasant hotel, slept well in a comfortable bed, did not eat here - lots of places to have breakfast nearby.

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Reviewed by Rebecca L From Cardiff, Wales Who stayed in October 2011

WHAT DID THE BEST REVIEW SAY?

Stayed here for three nights. Had managed to get booking through late rooms and got a nice discount :) Although it was still more expensive than staying further out, considering the location, it was worth it!!! The previous hotel I had stayed in was out on the DLR somewhere, through an estate of office buildings that was deserted late at night and quite a walk. In comparison, this hotel was a couple of minutes walk to Earls Court tube station, passed a couple of hotels and pubs, so there were always people about and somewhere to get breakfast in the morning/drink at night if you didn't want to be in the hotel. I must admit that I'm not a big breakfast eater so we did venture out for a cheaper breakfast rather than stay in the hotel, but if you like you full English, etc. then it's probably good value and convenient!
The only real contact (apart from checking in/out and handy luggage storage) was asking for an extra towel, which they were very obliging and brought up to the room in no time.
There wasn't much room to move about, but as we were staying there for somewhere to put our heads down and clean up a little and not practice ballroom dancing (or whatever you may be into), this was perfectly fine, and to be expected in the sort of town house type set-up.
Nice TV set-up and plenty of tea/coffee and bathroom supplies.
Many thanks for an enjoyable stay. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by L Ling
From Bury St Edmunds, England
Who stayed in October 2011

WHAT DID THE WORST REVIEW SAY?

Would be reluctant to stay in a Best Western hotel in the future. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Colette Smith
From Colette Smith
Who stayed in November 2011
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