Berjaya Eden Park Hotel Reviews

Small room...not a problem when it's just for sleeping, but the bathroom was impractically small! Sitting on the toilet did require the bathroom door to be left open, and I'm not even 6ft! Internet usage was rather expensive...£6 for an hour...should really be free, also, TV was of poor quality. Only had standard Channels 1-4, no digital tv signal. Location was quiet....except for the fact that the other rooms are located rather close by...thus you hear every movement (also, the fact that my room was beside the lift didn't help). Friendly, if impersonal staff. Breakfast was nothing to write home about. Did find a free copy of the Daily Mail on my bed though (If you like that sort of thing...) Hotel and room was clean enough, but was on the tired side. Tea and coffee making adequate...though no biscuits!! Luckily the location of the hotel makes up for the shortcomings...a 2min walk from Bayswater Tube, with a McDonalds and Sainsbury on your doorstep too. As a crash pad, it was entirely adequate, but wouldn't be in a rush to stay there again.

Very nice hotel clean in very good area with reasonable price

Despite having read some bad reviews about this hotel, we were very happy with out stay. We checked in at 4am after a wild night out, but this was no problem and the receptionist was very helpful. The room was a good size and was very clean. We had a great night and I would stay at this hotel again.

Staff very friendly. Room clean, excellent value for money. Very central to Oxford street.

From the outside the hotel looked very impressive, unfortunately when we got to our room I was immediately disappointed. I had booked what I thought was a superior room and the standard the room was that of a basic. Our room was also next to what sounded like a wash room noise started at around 7am of running water and banging about, like a herd of elephants was running around. My boyfriend is over 6foot and our bed was a 3|4 size, which even tho the mattress was comfortable the both of us could hardly fit in. Our room had a lovely view of a brick wall and pigeon nests and our TV which was included in our room had appalling service, all round I was not impressed with this hotel. And would defiantly not stay here again,

I booked a single as I only needed a bed for the night and shower facilities for quick refresh.
The room is located along & behind the lift shaft and tiny. The bathroom facilities are very difficult to use as so small. Would only recommend for tiny people.

Disappointed to begin with the standard of accommodation. Didn't appreciate being asked for my passport. I declined, asked for my driving licence..declined! Why should I have to? I am a uk resident.
Hotel could do with refreshing but the room that I was given was surprisingly good, again unfortunately it was in the basement front of hotel and outside noise was a problem. The toilet had trouble flushing and the shower head sprayed everywhere but where it was supposed to! Staff dealt with these quickly and efficiently. Breakfast was ok and good value so were the bar prices. Overall average :-/

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Hotel location good, room on second floor good position.
Room was a little tired and needs refurbishment-basin in bathroom had a crack and water was very slow to drain away. Shower was good but bath chipped.

I have no complaints about the room or the service, it was extremely good and everybody was friendly and very helpful, thank you. I would definitely stay here again and recommend the hotel to friends who plan to visit the UK.