Accommodation is located a few minutes walk from Gloucester Rd tube. The reception area is manned all the time and we found all of the staff friendly and helpful. Even though we arrived well before check-in time our apartment was already ready and we had been upgraded from a studio to a 1-bed apartment. Everything was clean and tidy, the kitchen was well equipped and there was a flat screen, wall mounted TV in both the lounge and the bedroom. The bathroom was compact, to say the least, but it had a nice shower cubicle. There are supermarkets, shops, cafes, restaurants and a pub, with good food, just around the corner. We mislaid our suitcase key but the reception staff were on hand with a tough set of pliers to remedy the situation.
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly