Nice hotel, excellent location for visit to london. tube from gloucester square took us to the main attractions without having to change. our room ,although not spacious, was functional and adequate for 3 nights. the en-suite was spacious & everything was very clean. the only negative was breakfast, not a lot of choice, and is ok if you are there at 7.30, which we were for first 2 days, along with about 6 other people. but the day we left we went later, about 8.15. along with what seemed like all the other guests in the hotel. the breakfast area was not adequate for the number
of guests, not enough room, the staff did there best but were using chipped cups, & at times people had to wait for the crockery to be replaced. this would not put us off staying there again, on the whole it's a good hotel for the price, great location and very helpful staff.
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly