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Astors Hotel Reviews

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Overall Rating

3
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
77%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Astors Hotel out of 5 Customer Rating
A good find

For a last minute booking this was a perfectly fine hotel, fantastic location with some great places to eat on the door step, the room was very clean and comfortable despite being in the eves. My only slight grumble was the breakfast, perfectly edible but the quality was quite poor - especially the coffee and juice. However, the fact that breakfast was included was a positive, just a bit of tweaking is needed.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Nicola P From Norwich, England Who stayed in January 2012

 Astors Hotel out of 5 Customer Rating

We enjoyed our stay for 2 nights. The room was good and bathroom excellent.
The only negative was that you could hear people quite easily on the staircase. The staff were very helpful

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Reviewed by G Pearce From Romsey, England Who stayed in January 2012

 Astors Hotel out of 5 Customer Rating
More than Adequate

As other reviewers have mentioned, although the rooms aren't huge, they are by no means too small for a couple. Considering the hotel's convenient location (but oddly quiet even when looking out to the street), this presents good value for money for a short stay in London. Options ran out quickly at breakfast but was still adequate.

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Customer Service Quality of Room Quality of Food
 
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Reviewed by G Wallace From Scotland Who stayed in January 2012

 Astors Hotel out of 5 Customer Rating
Lovely location

Great location and good value for the price paid but would have been a little disappointed if paid full price. Rooms very small but nice and clean. Staff helpful. Had good experience just would expect a bit more from a 4* if we had paid full price.

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Customer Service Quality of Room Quality of Food
 
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Reviewed by N Smith From Malvern, England Who stayed in December 2011

 Astors Hotel out of 5 Customer Rating
Excellent service, great standards unfortunately no restaurant.

An excellent hotel for a short stay. Close to Victoria coach station and underground etc. lovely friendly staff and high quality rooms. I will use again

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Customer Service Quality of Room Quality of Food
 
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Reviewed by Matt Campbell From Leeds, England Who stayed in December 2011

 Astors Hotel out of 5 Customer Rating

Great location, friendly staff. On-line price is good value, clean and newish.

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Reviewed by Anna G From Edinburgh, Scotland Who stayed in December 2011

 Astors Hotel out of 5 Customer Rating
Overnight stay in central London

We appreciated our stay, especially that the staff were very helpful and we were allowed to leave some luggage to be collected later. The room was on the small side, but then this is central London.

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Customer Service Quality of Room Quality of Food
 
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Reviewed by Derrick Cooling From Lydney, England Who stayed in November 2011

 Astors Hotel out of 5 Customer Rating
Tiny room, filthy carpet, nasty bathroom, paper thin walls, noisy & hot

I think the title probably says it all. The overall quality is more like a hostel than a hotel. If it was £50 a night, I wouldn't complain at all, but it isn't & therefore I am! Very poor value.

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Reviewed by William F From England Who stayed in November 2011

 Astors Hotel out of 5 Customer Rating
Excellent

Very nice. Room was cosy, but quite sufficient for the two of us for a night. Would definitely stay again.

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Reviewed by Paul W From England Who stayed in October 2011

 Astors Hotel out of 5 Customer Rating

This was a late booking and all I could find. A lower ground floor family room with 2 double beds for just me. Little space, and only one (dining) chair. The two windows looked out onto a light well (brick wall). The continental breakfast was entirely self service and rudimentary. That said it was clean and reasonably friendly with nothing to complain about.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by G Woodrow From England Who stayed in October 2011

WHAT DID THE BEST REVIEW SAY?

An excellent hotel for a short stay. Close to Victoria coach station and underground etc. lovely friendly staff and high quality rooms. I will use again Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Matt Campbell
From Leeds, England
Who stayed in December 2011

WHAT DID THE WORST REVIEW SAY?

I think the title probably says it all. The overall quality is more like a hostel than a hotel. If it was £50 a night, I wouldn't complain at all, but it isn't & therefore I am! Very poor value. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by William F
From William F
Who stayed in November 2011
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