Arriva Hotel Reviews

The whole experience was perfectly adequate. It was good value, based near King's Cross, which I wanted and suited my purposes well.

It's cheap enough for London. the place has no character but we stayed there for a night. close enough to town

Distance from Kings cross and location in a relatively quiet street make this a great location. However, owners seem to value dirt as high priority in their service policy, so abundance of that is served to guests. As this is priced similarly to the cheap chains (travelodge etc), I would highly recommend avoiding this hotel and going for the cleaner options. Joys included hairs from previous customers all over bathroom, a filthy carpet (bring flip flops to avoid contamination), dubious looking sheet on the bed etc.

Stayed in very small double bed en suite room which was on the ground floor facing main Road. Could not sleep without earplugs and pillow over my head due to constant traffic noise. Breakfast very basic and on the whole I thought my stay was not value for money, bearing in mind the price for a room and the overall quality of the hotel.

I am finding hotels in London are really letting themselves down as the introduction for tourists. This room was clean but very small and dated. The view out of the window included mouldy mattresses in the back yard. Breakfast was in the basement and only continental. Staff there were friendly and efficient. For one hundred and twenty pounds a night I would have liked a nicer room.

If I was staying there myself I would not have paid more than £50. I had to leave early in the morning and was offered no breskfast, they didn't start serving until 7.30am

A convenient location - we arrived too early to check in but helpful staff were happy for us to leave our luggage allowing us to explore London withour having to manage our bags

Not one of our best stays but it was a necessity. Staff were friendly.

The room was decent for a last minute, one night only stay, but I wouldn't have wanted to stay longer. Everything was clean, but there was a rather nasty smell in the reception area. The room was small, but again, fine for 1 night. Though it was hot and as it didn't have any AC, we had to have the window open overnight, which meant very little sleep due to all the traffic noise. Breakfast was basic; tea, coffee, cereal, yogurt, toast, and some ham and cheese.

It is not all bad. The staff at the front desk were friendly. It is close to King's Cross, so on the direct tube line to Heathrow. One can walk straight down Gray's Inn Road to the City.
On the other hand, on a sultry day in July the rooms were like saunas. The rubbish bins had not been emptied since the previous occupant left. My daughter claims that she heard scratching in the walls.
There wasn't room to swing a dead cat, but that is normal for a London hotel.